SweepSmart

I contacted Paul having seen the numerous outstanding reviews he had received with a bit of trepidation because it seemed a bit too good to be true. However, I am delighted to say that my experience was equally extremely positive, with every aspect of the interaction and the work done being excellent. He clearly knows his stuff thoroughly, and we discussed the options at each stage of the work - all explained and costed in a clear and transparent way and with no high pressure sales technique. He was very professional, and inspired full confidence in the work he carried out. The main part of the job was to install a flue and stove in a Victorian house. He carefully retained the mantelpiece, and dealt with a couple of unexpected problems (including a crumbling wall behind the hearth!), retaining the character of the fire-surround but enhancing it with the new stove. The work was done with minimum inconvenience and dust. He attended to all the necessary paper work. I would not hesitate to employ him again.

I have used SweepSmart to clean the chimney 3 years in a row now. They are always professional, efficient and a pleasure to do business with. There is never any mess left after their visit and the certificate is issued swiftly.

Very efficient service provided, great customer service, Tony who carried out the sweep arrived at the appointed time, was polite, did a great job, and provided good feedback and advice on the condition of my chimney. Couldn't ask for anything more. Many thanks.

Paul and his colleague did an outstanding job of installing our new wood-burning stove. They arrived on time, were extremely respectful of the house (putting down dustsheets from entry to the fireplace) and kept us in the loop with their progress. They are professional, patient, efficient and their work is to a very high standard - and we are absolutely delighted with the result. They are very informative and have a great manner. Will be recommending them without hesitation and will use them again. Thank you!

Great and efficient service. Arrived promptly and work was completed quickly. This work was for a single fireplace in the living room. Very clean and tidy.

Was a delightful experience from beginning to end. I was informed all the way from a first phone call (with a very pleasant young lady) to the actual appointment. I had my cowl refitted (the last one blew off in the wind) Paul and his assistant were very pleasant and very covid aware(good practice). Floors were covered and work done with great competence. Paul even replaced rope inside the door of Woodburner, leaving stove much better! I am delighted with this service and the cost! I would thoroughly recommend this company

My first experience with a chimney sweep and will definitely be using SweepSmart again. Easy to arrange at a very competitive rate. Excellent communication in advance, and after, of visit including tracking capability allowing confidence in arrive time. Very slick operation using what appeared to be top of the range equipment. Great interaction including detailed answers to all my questions about the process and other capabilities. Left area cleaner than it was before visit. Highly recommended.

Easy to book. Turned up when they said. Took care to cover hallway before walking in. Left everything clean and tidy. No evidence of soot in the room. What more can I say!

A very efficient and thorough service from booking through to completion of the work and at a very reasonable cost. We were particularly impressed by the safety precautions requested of us in advance bearing in mind COVID and the distancing kept by Paul when carrying out the work. Would definitely ask him to do our chimney sweep again (he has done this previously) and be happy to recommend him to our friends and others.

An exceptionally professional and personable service from initial contact through completion and payment. I've never left a review for any product or service - but this service was truly so outstanding, I felt compelled to leave a review!

This is the second year we have used SweepSmart and both times have been exactly what you'd want. We got an email a couple of days before to remind us and a text on the morning to say exactly when to expect them. No mess was made and they had the equipment to replace a cracked firebrick for us. We'll be using them for as long as we have a chimney!

Timely and efficient service. Regular updates regarding expected arrival time. Very professional and very tidy. Would definitely recommend to others.

Paul arrived at the agreed time and carried out the chimney inspection/sweep, he did a thoroughly professional and comprehensive job, he was polite and informative and left my home free of any mess, which given the nature of the job was pretty impressive. I would have no hesitation in recommending Paul.

We hired Sweep Smart to sweep and check our chimney after moving home. They were very professional and knowledgable, talking us through their findings. The soot was totally managed so everything was left clean.

Tony arrived on time and fully observed the current covid precautions. I was therefore in another room while the work was carried out so did not observe the cleaning. However, I am satisfied the work was carried out as stated on the certificate and all was left clean and ready to use. I will certainly book them again next year.

When I rang Sweepsmart in December the lady who answered the phone was extremely polite and courteous and very helpful. Paul and his colleague arrived when they said they would, had emailed me in advance just to make sure all was well and when they arrived they got on with the job without any fuss. They inspected, tested and cleaned the chimney all within two hours and they had sent me their report by the end of the day. Excellent service and I would definitely recommend them and will be asking them to come back next year.

I can only confirm what previous reviewers wrote. Good communication from the first contact, arrived on time, courteous and clean service, all positive. Will use again.

Very clean, polite and covid aware. I would recommend Tony to anyone qho requires the services of an efficient and professional chimney sweep.

This company is the best we have ever used. Paul communicated right from booking, to the arrival of Tony today. Tony was Courteous, friendly, knowledgeable, efficient and extremely tidy. The price quoted was the exact price charged. We look forward to using their services again and highly recommend them. Thank you Paul for a truly fantastic service.

Paul from SweepSmart was very professional and extremely helpful Our place was left clean and tidy with minimal fuss . There was good contact by email and text I would certainly recommend these guys as Paul did a very good job at a reasonable price .

I cannot praise high enough. Great customer communications. Brilliant job. No mess whatsoever. The best we've had.

Booking my appointment was efficient and friendly and before the visit I was given full instructions on COVID precautions. Paul sent a text to let me know he was on his way which was within the time slot agreed. Paul wore protective shoe coverings and mask and the Living Room was spotless when he left. Great work on the chimney, including clearing a birds nest and it drew beautifully once done. He cleared up and then emailed me the invoice and Chimney Sweeping certificate. I would be very happy to recommend SweepSmart to anyone. Thank you.

Excellent service from first booking, to follow up, booking confirmation, arrival time, and work undertaken. Paul arrived exactly when scheduled, he is polite, friendly and couldn't have done a better job for us. He worked quickly, and couldn't have done more to ensure 100% satisfaction. The price for cleaning our woodburner is very competitive, certification and invoice received on the day the work was undertaken. I would have no hesitation in recommending him and his company.

The appointment was easy to make and I was given full instructions on COVID precautions. Paul sent a text to let me know he was on his way. He arrived at the time expected and then completed the chimney sweep efficiently, making sure he protected my carpets from soot damage. He cleared up and then emailed me the invoice and certificate. I would have no problem recommending him.

Paul comes every year to sweep our chimney and check our stove in the living room. Always polite, efficient and leaves the room spotless. Cannot fault him.