Endorsed by Which?

SweepSmart

5.0

668 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
668 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Clean chimney and efficiently done
Customer Service
Quality
Value
I can recommend this team of two guys who were very conscientious and cleaned the chimney without fuss taking care to protect the wooden floors and the furniture.
Customer in Greater London Posted on 30/01/2020 , work completed 30/01/2020
The trader replied (on 23/02/2020)
Thank you, it's so kind of you to take the time to leave feedback, we are pleased to hear you were happy with the care we took.
Friendly and efficient
Customer Service
Quality
Value
Had chimney swept by these guys who were lovely from start to finish. The guys were very pleasant, friendly and efficient at their work. Affordable, clean and helpful - couldn't fault them.
Customer in Hertfordshire Posted on 28/01/2020 , work completed 23/01/2020
The trader replied (on 23/02/2020)
Thank you so much, we are so grateful you took the time to leave us some feedback.
A very good service
Customer Service
Quality
Value
The job was carried out efficiently with floor covers provided to protect the carpet. The hearth was left in a much cleaner state than found! Polite service and value for money.
Customer in Highgate Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 23/02/2020)
Thank you, feedback is so important to us. We are pleased to hear you were happy with the service - we look forward to seeing you again.
Brilliant
Customer Service
Quality
Value
Sweepsmart arrived on time. They gave me a professional assessment of the existing fireplace ( an ancient installation with a decommissioned back boiler ). They swept the chimney thoroughly and completed the job with a smoke test and reported a slight leak around the chimney pot. They left the place as clean and tidy as it was when they started. What more could one ask.
Customer in Greater London Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 23/02/2020)
Thank you for brilliant feedback - the safety of your chimney is our main priority.
Very good service
Customer Service
Quality
Value
I appreciated the telephone call about 25 minutes before their arrival to warn me of their timing. When they arrived they efficiently unloaded their equipment and set about sweeping the chimney, completing the job very efficiently in about 20 minutes or so and providing the appropriate receipts and certificates. They cleaned up after their work, including dust I had created in cleaning the grate in addition to theirs! A good service.
Customer in Hertfordshire Posted on 22/01/2020 , work completed 22/01/2020
Very good service
Customer Service
Quality
Value
Paul was very efficient: they arrived exactly at the agreed time, did a very professional job, and very extremely tidy. I will definitely use them again.
Customer in Greater London Posted on 11/01/2020 , work completed 11/01/2020
The trader replied (on 23/02/2020)
Hi, thank you for taking the time to leave us some feedback, we are so pleased to hear you will be using us again.
Neat and tidy work, professional and polite
Customer Service
Quality
Value
Very pleased with the service provided by Paul. We recently moved into a new property, and needed to assess the state of the flues. He worked methodically, swiftly and tidily to test the flue with a camera, and swept the chimney for us. Highly recommended.
Customer in Greater London Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 23/02/2020)
Thank you, your safety is our main concern. We are so happy we were able to help and give you the peace of mind to use your chimneys.
Excellent, fast work
Customer Service
Quality
Value
Paul was excellent - he was able to do a last-minute Christmas booking, and turned up on a Saturday and swept the chimneys diligently and thoroughly. He then advised me that I was having one of them swept too often. The ability to advise clients honestly and against one's own financial interests is, in my view, the hallmark of a first-rate trades-man.
Paolo - Customer in Greater London Posted on 23/12/2019 , work completed 21/12/2019
The trader replied (on 23/02/2020)
Hi Paolo, thank you so much for having us, I am happy we were able to fit you in before Christmas. Honesty is always the best policy and certainly one we work to.
Great chimney sweep
Customer Service
Quality
Value
Paul attended and I was impressed by the attention to detail - after cleaning the chimney, he also hoovered out the contents of the recessed grate (even removing the ash box and hoovering that). Would use again.
Customer in Hertfordshire Posted on 17/12/2019 , work completed 17/12/2019
The trader replied (on 23/02/2020)
Thank you so much for the feedback we try our best to do as much as we can whilst we are there.
Good and professional
Customer Service
Quality
Value
Very pleased with our experience of SweepSmart. Very efficient, clean and friendly. Will definitely use them again.
Customer in Hertfordshire Posted on 06/12/2019 , work completed 05/12/2019
Clean sweep
Customer Service
Quality
Value
Paul and his colleague arrived on time (let us know their ETA about 30 minutes before) and did a thorough job of sweeping our chimney. There was absolutely no mess or dust to clean up afterwards - a brilliant job. Paul even gave us some very good safety advice about carbon monoxide from burning fuels - which I would never have thought of from a fire place. I will definitely use this service again and thoroughly recommend it. If it's helpful - you can even pay by card. Brilliant service - deserves to be on Which?
Customer in Greater London Posted on 03/12/2019 , work completed 30/11/2019
Great work, prompt and no mess. Exactly what was discussed and really quick work.
Customer Service
Quality
Value
Excellent work carried out and thoroughly good experience overall. Arrived on time, set up and carried out the work quickly before cleaning up. Easy to settle payment and itemised receipt detailing work carried it and further recommendations received.
Customer in Greater London Posted on 01/12/2019 , work completed 29/11/2019
Excellent service
Customer Service
Quality
Value
Paul and his colleague arrived on time and provided an efficient, clean and professional service.
Customer in Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
High standards, impressed.
Customer Service
Quality
Value
Paul advised via text of arrival time and arrived promptly to time in a clean company vehicle, offering a friendly welcome. All surfaces to the stove site were covered in dust sheets and it included the area for equipment to be placed. The stove and chimney were very expertly cleaned to a high standard. Upon completion Feedback was offered by Paul on the condition of our chimney, liner and type of soot removed. The area was left very clean. A certificate was emailed and the service offered was good value. I would certainly recommend SweepSmart.
Customer in Hertfordshire Posted on 22/11/2019 , work completed 22/11/2019
Excellent service
Customer Service
Quality
Value
Excellent service throughout. Email reminders about the appointment and a text to tell me when to expect Paul and his colleague on the day. Chimney was swept very promptly and everything left clean and tidy. Wouldn't hesitate to recommend to anyone needing this service. Price was unbeatable too.
Customer in Greater London Posted on 22/11/2019 , work completed 21/11/2019
Excellent all round service
Customer Service
Quality
Value
I was extremely impressed with Paul. I received a text on the day giving an ETA which I found very helpful, Paul kept the place clean and tidy whilst he worked and did a very thorough job. I would highly recommend him.
Customer in Hertfordshire Posted on 21/11/2019 , work completed 07/11/2019
Great and efficient job
Customer Service
Quality
Value
Paul arrived on time, job was completed efficiently and place was left clean and tidy. Highly recommended.
Customer in Hertfordshire Posted on 14/11/2019 , work completed 14/11/2019
Quality Sweepers!
Customer Service
Quality
Value
I have just had my chimney swept by Paul and his colleague and what a first class customer care service they provided me with. First of all they were on time which is very rare when it comes to workmen nowadays. They laid dust sheets on the floor and my furniture as sweeping chimneys can be dirty work!!!! They were in and out within 45 minutes, no mess, no clean up after, efficient and quality service. Thank you so very very much and see you in a couple of years time. Roma
Customer in Greater London Posted on 13/11/2019 , work completed 13/11/2019
Top class chimney sweeping
Customer Service
Quality
Value
Paul is far and away the best chimney sweep we've ever used. Apart from being very polite, super friendly and doing a perfect job of cleaning our chimney with no mess whatsoever, he also happens to wear the coolest-looking chimney sweeping outfit we've ever seen! See you next year Paul!
Derek Posted on 12/11/2019 , work completed 12/11/2019
Fantastic service
Customer Service
Quality
Value
From assessing and sweeping the chimney to installation of our new stove, it was top quality and incredibly tidy work from Paul and team all the way. Will not hesitate to book him each year to sweep the chimney going forward, but will have to remember to get in quick as he's so busy - I think that fact alone speaks to the quality of the service.
Customer in Hertfordshire Posted on 12/11/2019 , work completed 11/11/2019
Perfect service
Customer Service
Quality
Value
Paul was on time, clean, neat, tidy and professional. Highly recommended.
Graham Martin, Enfield Town Posted on 11/11/2019 , work completed 09/11/2019
Quick, reliable & affordable
Customer Service
Quality
Value
We contacted Sweepsmart on the 28th of October and on the day of the job we were notified by text an hour before they turned up on the time they were arriving. They turned up precisely when they were meant to, and completely protected the floor before starting the job. They were incredibly efficient and clean, I have absolutely no complaints and would highly recommend them to anyone.
Customer in Greater London Posted on 04/11/2019 , work completed 28/10/2019
Job well done
Customer Service
Quality
Value
A very polite and professional job done by SweepSmart, excellent service followed by some good advice on carbon monoxide alarms. Although I had one it was positioned incorrectly. Will definitely be using SweepSmart again, thanks guys.
Customer in Greater London Posted on 28/10/2019 , work completed 28/10/2019
Extremely professional, polite and friendly.
Customer Service
Quality
Value
Paul sent me a courtesy message before he arrived and kept to that time. He and his colleague covered my floors with protective cloths from the hallway through to the living room. I was very impressed at how professional, friendly and clean they were and Paul also gave me sound advice on my CO2 detector. I have no hesitation recommending them and will be using them in the future. Excellent company.
Trish Posted on 27/10/2019 , work completed 27/10/2019
Excellent Service
Customer Service
Quality
Value
Courteous and polite operatives who behaved impeccably. Carried out a thorough professional job - chimney sweep & rope replacement at a very reasonable price. Talked me through the process. No hesitation in recommending.
Customer in Hertfordshire Posted on 24/10/2019 , work completed 24/10/2019