Efficient and clean
Paul arrived within his time slot and he even sent me a tracking link to monitor his journey toward my house. Once he arrived he covered the floor with dust sheets and cracked on with the task in hand. Friendly, efficient and thoroughly professional and impeccably cleaned before he left. He is s fountain of stove, flue & fuel knowledge so I tool advantage of his good-will and peppered him with questions (Thanks and sorry Paul). Would completely recommend his services.
Customer in Greater London
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Very professional good service
I used Paul for the first time having been not very happy with our last chimney sweep. Paul and his colleague did a very professional job, giving the chimney and log burner a really good clean and inspecting everything, plus clearing up after themselves. He also pointed out a couple of minor issues (e.g. the CO2 detector coming to its expiry date) and suggested what to do about them. I am very happy with the service and professionalism and can thoroughly recommend Sweep Smart.
Customer in Greater London
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Friendly confident and thoroughly professional
They did a great job sweeping the chimney, explaining everything answering all my questions and leaving the area cleaner than they found it. Courteous, polite and extremely professional. Highly recommend them.
Ruth - Customer in Greater London
Posted on 10/10/2019
, work completed 10/10/2019
Recommended
Paul was great, extremely tidy and very knowledgeable.
Paul did a great job cleaning our chimney, he left absolutely no mess and gave us some great advice about what log burner to choose, highly recommended and will be using him to install our burner :)
Kelly Ward
Posted on 09/10/2019
, work completed 05/10/2019
Recommended
Quick and clean work
Very efficient and quick and was clean and tidy throughout the process. Paul also left me with useful advice for my fireplace.
Customer in Greater London
Posted on 28/09/2019
, work completed 28/09/2019
Recommended
DUPLICATE Quick and clean work
Quick, clean and efficient. Also left me with some useful advice for my fireplace which was much appreciated.
Customer in Greater London
Posted on 28/09/2019
(Reviewer did not use service)
Recommended
Very professional and friendly service!
I booked Paul to sweep our wood burning stove for the second year running today as he did such a good job last year! He is very thorough and he made sure that no mess was created or left behind! He was running late due to traffic (and probably flooding due to the torrential downpours today) but sent texts and emails to let me know that he was running late. It is also nice to be able to receive an electronic copy of the Chimney Sweep Certificate for one's records. Paul is very knowledgeable about wood burning stoves, etc. and is happy to impart his knowledge to you if you have any questions. I have used another service for years but Paul is much more efficient and thorough and I would definitely recommend his service!
Customer in Greater London
Posted on 24/09/2019
, work completed 24/09/2019
Recommended
Perfect
Paul called to ask if he could come early which was great. On arrival he laid clean clothes along the corridor and in the room, even covering a sofa on his path. The sweeping was carried out cleanly, efficiently and quickly. In fact I was so impressed that I asked him to do another chimney too and luckily he had the time to oblige. Even Paul's equipment is clean! No Dick van Dyke here. Fully recommended.
Customer in Greater London
Posted on 17/09/2019
, work completed 17/09/2019
Recommended
Excellent Service
This is the first time that I have used SweepSmart. They phoned up to say that they would be early which was fine and then carried out the chimney sweep efficiently and cleanly having laid down carpet protectors when they arrived. I would use them again.
Peter - Customer in Hertfordshire
Posted on 13/09/2019
, work completed 12/09/2019
Recommended
Very professional
On arrival Paul looked and acted very professionally. Swept our flue for our wood burner quickly but efficiently. No mess whatsoever. Very good job and a really nice chap. Definitely will book again.
Susan
Posted on 10/09/2019
, work completed 10/09/2019
Recommended
Very efficient and tidy
Paul and his Dad arrived on time and were very efficient and careful with no mess. Definitely recommend!
Customer in Hertfordshire
Posted on 10/09/2019
, work completed 10/09/2019
Recommended
Friendly, efficient & helpful
Having been recommended Paul by various social media groups, I am pleased to say he lived up to the excellent reviews. The purpose of the job was to assess whether or not a wood-burning stove would be suitable for us, so Paul cleaned and inspected the chimney (keeping everything in the house spotlessly clean), before recommending the next course of action. With potential difficulties in installing a flue, Paul warned against me buying a stove at this stage (subject to further checks to be arranged), where others might just want you to push ahead in order to secure more business. Highly recommend!
Customer in Hertfordshire
Posted on 05/09/2019
, work completed 04/09/2019
Recommended
Good clean workmanship
Arrived on time. Work carried out thoroughly and cleanly. After they had left everything was clean and tidy.
Customer in Hertfordshire
Posted on 03/09/2019
, work completed 02/09/2019
Recommended
Chimney cleaned
Paul rang to let me know on way. He cleaned my multi fuel Aga stove brilliantly and at all stages told me what he was doing. He gave me lots of advise on fuel and getting the best from my stove. Paul’s workmanship was very professional and he left the room spotless. I will definitely use his services again.
Mary
Posted on 30/08/2019
, work completed 14/08/2019
Recommended
Professional and reliable
Paul from Sweepsmart has been sweeping our chimney since we moved into our cottage 4 years ago. He is a professional in every sense of the word! Great communication throughout and even received a text to tell me he was on his way and his eta. The work was carried out quickly and efficiently with no mess made at all. Our log burner now looks like new :) When the sweep was completed, Paul told us that all was ok with the sweep and advised us to get a new carbon monoxide sensor as although it had power and appeared to work, the sensor may not have worked when needed. Cannot recommend Paul highly enough! How great to find someone who does what they promise to do, when they promised to do it - which is not always true of some trades...!
Jeannie, Essex
Posted on 28/08/2019
, work completed 28/08/2019
Recommended
Great work, friendly people
From initial booking to completion we were impressed with the communication. Great work done on our wood burning stove and flue. Plenty of mate down to protect carpets etc.
Customer in Hertfordshire
Posted on 28/08/2019
, work completed 20/08/2019
Recommended
Excellent and efficient service
Having a new stove fitted. Needed the chimney swept. Paul was on time, efficient, clean, respected the home and informative. Was a very enjoyable experience. I learnt a great deal and my home was left as they found it. Would highly recommend!
Customer in Greater London
Posted on 21/08/2019
, work completed 21/08/2019
Recommended
Great work and professional
Arrived on time. Noted some problems that I wasn't aware of. Swept chimney quickly and with no mess. Would definitely use again. Many thanks!
James, Greater London
Posted on 20/08/2019
, work completed 17/08/2019
Recommended
Very professional
Paul (and his assistant) were a little delayed by a bird's nest elsewhere but advised us and arrived at the revised time. They were quite quick but did not rush the job. Everything seemed very thorough and there was absolutely no mess. Apart from the basic job, Paul was very thorough in checking the chimney and fireplace afterwards. And, he did a smoke test, issued a certificate and gave advice re ventilation. He also suggested that fitting a CO alarm is a useful precaution. Finally, Paul got lucky and a neighbour asked him to do their chimney also (which will have helped defray his travelling cost).
Customer in Cambridgeshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Highly recommended
Efficient, knowledgeable and friendly service. They cleaned the chimney, replaced a broken fire brick, provided advice on a suitable cleaning product for the stove and left the area clean and tidy. I used this company last year and will definitely continue to do so.
Customer in Enfield
Posted on 17/08/2019
, work completed 14/08/2019
Recommended
Excellent Service
Paul is very pleasant and knowledgeable. All precautions are taken to ensure everything is kept clean while the work is carried out. He also gave us valuable advice regarding wood burning stoves. Highly recommend.
Nick, Greater London
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Chimney swept and tested
Paul and his colleague arrived on time, prepared the area around the fireplace, and carried out the work efficiently in a friendly and professional manner, leaving the area clean and tidy. Paul explained aspects of the chimney that I hadn't known and provided advice on what to look out for. The certificate arrived promptly via email.
Customer in Hertfordshire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Excellent service
Chimney swept; birds nest removed; clean work; helpful considered advice; pleasant manner; reasonable price; certificate provided promptly.
Customer in Hertfordshire
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Excellent service
Best chimney sweep in town. Always punctual, clean and tidy. Leaves no mess, makes stoves look brand new. Polite, efficient and helpful. Decently priced. Knows his trade well, including history of chimney sweeping. Thank-you, will definitely use this service again, highly recommended.
Satisfied customer, London
Posted on 05/08/2019
, work completed 03/08/2019
Recommended
Faultless
I can add absolutely nothing to all the wonderful reviews already put forward for Paul and his colleague whose name I did not catch. They swept the chimney, reported clearly and concisely on its condition by sharing and commenting on the camera images taken. Faultless in every respect.
David, Greater London
Posted on 02/08/2019
, work completed 01/08/2019
Recommended