Pre-inspection and sweep.
The office confirmed and updated from the time of booking. Tony arrived in good time at the property. Very polite and explained the process before ensuring that all areas were fully covered (including any walkways). Carried out a sweep of the chimney (probably the first time since construction) and inspection. A very clean and efficient service was completed. Will definitely be using them again.
Customer in Greater London
Posted on 21/11/2024
, work completed 20/11/2024
Recommended
Great service
My third time of using SweepSmart, and once again, very pleased with ease of booking along with work carried out. Professional job. Will certainly book SweepSmart again in future.
Customer in Hertfordshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
Excellent
Paul was superb. The whole experience from booking, reminders to chimney sweep, was completely professional and customer focused. Delighted with the job, cleanliness, price, advice given, insurance certification and friendly interaction. I will definitely be using Paul next year
Customer in Hertfordshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
A*** Best all round,from service to care
Wow, is all I can say to these sweeps, from ease of booking them Price was cheapest around, care of my home was outstanding from opening the door and Paul the sweep laying mats down to cover my carpet not just by the fire but throughout, my chimney has NEVER been swept like Paul swept it, and inspected it, even booked another colleague to fit another part I needed. In fact my chimney I would say. is the best it has ever looked , WILL DEFINITELY USE AGAIN, and cannot recommend them highly enough. YOU CAN'T GO WRONG WITH THESE SWEEPS
Customer in Greater London
Posted on 17/11/2024
, work completed 16/11/2024
Recommended
Chimney Sweep
I would 100% recommend this company. Professional, respectful, friendly, knowledgeable and have cleaned my chimney for the last few years. They are reliable and always very clean and tidy.
Customer in Greater London
Posted on 16/11/2024
, work completed 16/11/2024
Recommended
Chimney swept
Had the chimney swept to ensure able to continue to safely use of our open fire. Making a booking was very smooth, then I was kept updated about time of arrival which was on time and as advised. Excellent service, care taken to ensure no soot/mess anywhere, friendly approach to carrying out the inspection and cleaning of the chimney. Photos & certificates arrived via email promptly after the visit. The service provided was excellent and competitively priced. I would have no hesitation in recommending SweepSmart .
Customer in Greater London
Posted on 15/11/2024
, work completed 11/11/2024
Recommended
Excellent service - very happy
Had the chimney swept for our log burner. We were kept updated about time of arrival which was on time and as advised. Very happy with the service, from the carpet rolls laid from the front door to the chimney, to prevent marking our flooring, and the friendliness of the man who carried out the inspection and cleaned the chimney. Gave advice and reassurance throughout, and kept me updated on what was happening. Photos & certificates arrived via email promptly after the visit. Would definitely recommend and will be using again next year.
Customer in Essex
Posted on 13/11/2024
, work completed 13/11/2024
Recommended
Cleaned Wood burner
First time using this company, Martin the chimney sweep was helpful and informative, swept our wood burner chimney, it now works like a dream. Very competitively priced. Martin kept me informed with the work carried out, also very tidy and respected property. We would definitely use this company again.
Customer in Hertfordshire
Posted on 06/11/2024
, work completed 05/11/2024
Recommended
Highly recommend
Professional service without issue. Carried out an efficient, clean and professional sweep of the chimney. Explained the process clearly - very knowledgeable with excellent advise. Will definitely use again.
Customer in Hertfordshire
Posted on 05/11/2024
, work completed 05/11/2024
Recommended
Would recommend!
I’ll definitely use this company again! All communication was clear and prompt and Tony was very thorough and pleasant!
Customer in Greater London
Posted on 31/10/2024
, work completed 24/10/2024
Recommended
chimney at the back room to be swept clean. Work was carried out efficiently and within the agreed budget
The whole experience was smooth and professional. Booking, advising arrival time, punctuality of arrival, and protecting the room area from any dirt and dust was spot on. The sweeping itself was carried out in good time and accompanied by a certificate and photos of the chimney lining, along with some very helpful advice from Tony. A great all-round job.
Customer in Greater London
Posted on 30/10/2024
(Reviewer did not use service)
Recommended
Efficient
Very happy with the service. Easy to book. Kept up to date with the booking and arrival time. Turned up on time. Clean and efficient sweep.
Customer in Greater London
Posted on 26/10/2024
, work completed 25/10/2024
Recommended
Well oiled machine
The whole experience was very smooth and professional. Booking, advising arrival time and protecting the room from any stray soot was spot on. The sweeping itself was carried out in good time and accompanied by photos of the chimney lining, along with some very helpful advice from Adam. A great all-round job.
Customer in Hertfordshire
Posted on 25/10/2024
, work completed 25/10/2024
Recommended
The most attention to detail I’ve ever experienced before having chimney sweep
Punctual, informative, left room clean and tidy. Very pleasant chap. Did job efficiently but thoroughly and advised me how to move forward regarding safety . Couldn’t have been more helpful and I will definately be using these guys in the future. Thank you Keil
Customer in Greater London
Posted on 21/10/2024
, work completed 21/10/2024
Recommended
Excellent service, would recommend
Service was excellent from beginning to end. Faith in the office kept me updated about the booking and Richard was a very knowledgeable chimney sweep and got the two chimneys swept cleanly and efficiently as well as advising on some questions relating to another chimney. The final report and certificate is also very useful. Will definitely use again.
Customer in Hertfordshire
Posted on 19/10/2024
, work completed 18/10/2024
Recommended
Great chimney sweeps
We’ve been using SweepSmart for a couple of years now and, as well as being excellent and knowledgeable when it comes to sweeping chimneys, lined, unlined, stoves and open fires, they’re also great at recommending and installing wood burning stoves. Could not be happier with the friendly efficient service and will continue to use and recommend them.
Customer in Hertfordshire
Posted on 19/10/2024
, work completed 16/10/2024
Recommended
Sweepsmart
Swept 2 chimneys and advised me re 2 wood stoves. Excellent professional service all done within budget and on time. Photos of inside of flue very helpful. Strategy offered to fix broken baffle. I will definitely keep using this company
Customer in Greater London
Posted on 18/10/2024
, work completed 16/10/2024
Recommended
Excellent chimney sweep
This was our second year of using Sweepsmart and I highly recommend them. Adam is really knowledgeable, efficient and professional. Communication is great too- we were given a 2 hour time slot when we booked and then another notification when Adam was on his way. Five stars.
Customer in Hertfordshire
Posted on 17/10/2024
, work completed 17/10/2024
Recommended
SweepSmart
SweepSmart Paul and Adam arrived bang on time. Very clear communication as to the ETA. The job was a chimney inspection and fitting of a Cowl. Adam sorted out the Cowl and was on and off the roof in no time. Cowl fitted perfect job. Paul swept the chimney from inside / living room, left it clean / spotless. Paul also explained why the chimney in my property had at the top been narrowed. Discussed lining and was given advice. Top lads.
Customer in Buckinghamshire
Posted on 15/10/2024
, work completed 15/10/2024
Recommended
Sweep
Seriously professional. Extremely good communication. Will definitely continue to use this company.
Customer in Greater London
Posted on 14/10/2024
, work completed 14/10/2024
Recommended
SweepSmart - Great service from beginning to end!
First time we’ve used SweepSmart. Most impressed with the service. Good communication regarding the appointment both before and after. We were given a 2 hour slot for arrival of the sweep and notified when he was on his way. A competent, approachable and knowledgeable sweep. Would definitely use them again.
Customer in Greater London
Posted on 14/10/2024
, work completed 14/10/2024
Recommended
Chimney inspection and sweep
Excellent service. From booking through to the polite, professional and clean completion of the job. Will definitely use again
Customer in Hertfordshire
Posted on 09/10/2024
, work completed 09/10/2024
Recommended
I will forever use SweepSmart
I have used Sweepsmart for several years now. They were recommended to me by the previous owners. I wouldn't use anyone else now. I have always found them to be very professional, fastidious, clean, friendly, approachable with questions, punctual and reliable. I also appreciate the ease of booking the chimney sweep, communication and invoicing procedure. On this visit we had our yearly sweep. Paul has swept us in the years before, today it was Tony who visited. Both have been great.
Customer in Hertfordshire
Posted on 07/10/2024
, work completed 07/10/2024
Recommended
Chimney Sweep and Stove Maintenance
They were extremely helpful, courteous and approachable. Everything was explained clearly and the work was completed on budget. They also made suggestions as to what will need to be done in the future
Customer in Hertfordshire
Posted on 07/10/2024
, work completed 01/10/2024
Recommended
Clean and efficient
They arrived within time quoted, kept me informed of eta. Thorough check and clean of 2 stoves and chimneys. No mess left behind him when he left. Would definitely recommend the company.
Customer in Central Bedfordshire
Posted on 07/10/2024
, work completed 07/10/2024
Recommended