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Endorsed by Which?
SweepSmart
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
About
Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.
As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.
Please view our website www.sweepsmart.co.uk to see a list of our services.
Feel free to call us if you have any questions.
All the best.
What we do
Chimney Sweeps
Fireplace and stove installers
Chimney builders, liners and specialists
More Services
- stove servicing
- cctv chimney surveys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
698 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.
Customer in Greater London
, work completed
Recommended
Very satisfied. Professional, tidy work. Good customer service .
Customer Service
Quality
Value
Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend
Customer in Greater London
, work completed
Recommended
Wood burner check and chimney sweep
Customer Service
Quality
Value
Sweepsmart were brilliant. They offered a quick, clean and friendly service. They are very knowledgeable. Thanks!
Customer in Greater London
, work completed
Recommended
Professional and tidy
Customer Service
Quality
Value
Great service, straightforward, punctual and executed with minimum fuss or disturbance, I am happy to recommend them.
Customer in Greater London
, work completed
Recommended
A thorough clean & inspection of my wood burner and chimney
Customer Service
Quality
Value
Keil arrived on time, was friendly, efficient and did a thorough clean of my wood burner as well as the chimney. All passed inspection, photos supplied, invoice delivered promptly and he left leaving everything tidy. I recommend Sweepsmart.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.
Customer in Greater London
, work completed
Recommended
Pre-inspection and sweep.
Customer Service
Quality
Value
The office confirmed and updated from the time of booking. Tony arrived in good time at the property. Very polite and explained the process before ensuring that all areas were fully covered (including any walkways). Carried out a sweep of the chimney (probably the first time since construction) and inspection. A very clean and efficient service was completed. Will definitely be using them again.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
My third time of using SweepSmart, and once again, very pleased with ease of booking along with work carried out. Professional job. Will certainly book SweepSmart again in future.
Customer in Hertfordshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Paul was superb. The whole experience from booking, reminders to chimney sweep, was completely professional and customer focused. Delighted with the job, cleanliness, price, advice given, insurance certification and friendly interaction. I will definitely be using Paul next year
Customer in Hertfordshire
, work completed
Recommended
A*** Best all round,from service to care
Customer Service
Quality
Value
Wow, is all I can say to these sweeps, from ease of booking them Price was cheapest around, care of my home was outstanding from opening the door and Paul the sweep laying mats down to cover my carpet not just by the fire but throughout, my chimney has NEVER been swept like Paul swept it, and inspected it, even booked another colleague to fit another part I needed. In fact my chimney I would say. is the best it has ever looked , WILL DEFINITELY USE AGAIN, and cannot recommend them highly enough. YOU CAN'T GO WRONG WITH THESE SWEEPS
Customer in Greater London
, work completed
Recommended
Chimney Sweep
Customer Service
Quality
Value
I would 100% recommend this company. Professional, respectful, friendly, knowledgeable and have cleaned my chimney for the last few years. They are reliable and always very clean and tidy.
Customer in Greater London
, work completed
Recommended
Chimney swept
Customer Service
Quality
Value
Had the chimney swept to ensure able to continue to safely use of our open fire. Making a booking was very smooth, then I was kept updated about time of arrival which was on time and as advised. Excellent service, care taken to ensure no soot/mess anywhere, friendly approach to carrying out the inspection and cleaning of the chimney. Photos & certificates arrived via email promptly after the visit. The service provided was excellent and competitively priced. I would have no hesitation in recommending SweepSmart .
Customer in Greater London
, work completed
Recommended
Excellent service - very happy
Customer Service
Quality
Value
Had the chimney swept for our log burner. We were kept updated about time of arrival which was on time and as advised. Very happy with the service, from the carpet rolls laid from the front door to the chimney, to prevent marking our flooring, and the friendliness of the man who carried out the inspection and cleaned the chimney. Gave advice and reassurance throughout, and kept me updated on what was happening. Photos & certificates arrived via email promptly after the visit. Would definitely recommend and will be using again next year.
Customer in Essex
, work completed
Recommended
Cleaned Wood burner
Customer Service
Quality
Value
First time using this company, Martin the chimney sweep was helpful and informative, swept our wood burner chimney, it now works like a dream. Very competitively priced. Martin kept me informed with the work carried out, also very tidy and respected property. We would definitely use this company again.
Customer in Hertfordshire
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Professional service without issue. Carried out an efficient, clean and professional sweep of the chimney. Explained the process clearly - very knowledgeable with excellent advise. Will definitely use again.
Customer in Hertfordshire
, work completed
Recommended
Would recommend!
Customer Service
Quality
Value
I’ll definitely use this company again! All communication was clear and prompt and Tony was very thorough and pleasant!
Customer in Greater London
, work completed
Recommended
chimney at the back room to be swept clean. Work was carried out efficiently and within the agreed budget
The whole experience was smooth and professional. Booking, advising arrival time, punctuality of arrival, and protecting the room area from any dirt and dust was spot on. The sweeping itself was carried out in good time and accompanied by a certificate and photos of the chimney lining, along with some very helpful advice from Tony. A great all-round job.
Customer in Greater London
(Reviewer did not use service)
Recommended
Efficient
Customer Service
Quality
Value
Very happy with the service. Easy to book. Kept up to date with the booking and arrival time. Turned up on time. Clean and efficient sweep.
Customer in Greater London
, work completed
Recommended
Well oiled machine
Customer Service
Quality
Value
The whole experience was very smooth and professional. Booking, advising arrival time and protecting the room from any stray soot was spot on. The sweeping itself was carried out in good time and accompanied by photos of the chimney lining, along with some very helpful advice from Adam. A great all-round job.
Customer in Hertfordshire
, work completed
Recommended
The most attention to detail I’ve ever experienced before having chimney sweep
Customer Service
Quality
Value
Punctual, informative, left room clean and tidy. Very pleasant chap. Did job efficiently but thoroughly and advised me how to move forward regarding safety . Couldn’t have been more helpful and I will definately be using these guys in the future. Thank you Keil
Customer in Greater London
, work completed
Recommended
Excellent service, would recommend
Customer Service
Quality
Value
Service was excellent from beginning to end. Faith in the office kept me updated about the booking and Richard was a very knowledgeable chimney sweep and got the two chimneys swept cleanly and efficiently as well as advising on some questions relating to another chimney. The final report and certificate is also very useful. Will definitely use again.
Customer in Hertfordshire
, work completed
Recommended
Great chimney sweeps
Customer Service
Quality
Value
We’ve been using SweepSmart for a couple of years now and, as well as being excellent and knowledgeable when it comes to sweeping chimneys, lined, unlined, stoves and open fires, they’re also great at recommending and installing wood burning stoves. Could not be happier with the friendly efficient service and will continue to use and recommend them.
Customer in Hertfordshire
, work completed
Recommended
Sweepsmart
Customer Service
Quality
Value
Swept 2 chimneys and advised me re 2 wood stoves. Excellent professional service all done within budget and on time. Photos of inside of flue very helpful. Strategy offered to fix broken baffle. I will definitely keep using this company
Customer in Greater London
, work completed
Recommended
Excellent chimney sweep
Customer Service
Quality
Value
This was our second year of using Sweepsmart and I highly recommend them. Adam is really knowledgeable, efficient and professional. Communication is great too- we were given a 2 hour time slot when we booked and then another notification when Adam was on his way. Five stars.
Customer in Hertfordshire
, work completed
Recommended
SweepSmart
Customer Service
Quality
Value
SweepSmart Paul and Adam arrived bang on time. Very clear communication as to the ETA. The job was a chimney inspection and fitting of a Cowl. Adam sorted out the Cowl and was on and off the roof in no time. Cowl fitted perfect job. Paul swept the chimney from inside / living room, left it clean / spotless. Paul also explained why the chimney in my property had at the top been narrowed. Discussed lining and was given advice. Top lads.
Customer in Buckinghamshire
, work completed
Recommended