SweepSmart

Arrived on time and cleaned stove thoroughly! Left no mess and gave sound advice! Thank you so much!

I was informed by text that the chimney sweeper will be arriving in 25 minutes which he did. Two men arrived and covered my floor in mats to protect my carpet then got on with sweeping my chimney which dident take no time at all (thorough job done) The men then installed a beam which looks very nice. In all the jobs done we’re very good and they kept my house clean and tidy. Very nice and polite men. Thank you

Professional job and Keil kept me informed from the beginning to the end of the process. Was really pleased to see how clean fireplace was afterwards, and accurate pictures left so I could see exactly what had been done. Would definately use again.

I'd booked for my regular sweep of the chimney and also to have the empty space behind the fireplace filled with thermal pellets - this was suggested on a previous visit and having received a very reasonable quote for it, I agreed for the work to happen at same time as the sweep. While Tony was doing this, he discovered a hole in the flue that connected to the fireplace in the downstairs flat; this made it a larger job, but I quickly received an amended quote and booked a second appointment for a week later. Tony then returned and filled the hole, fixed the insulation, and also reblacked the grate so the the whole thing looks much smarter than before and well as being safer and wasting less heat.

Really excellent service from website which was really user friendly and easy to make an enquiry, prompt communication after enquiry with clear quote and easy to agree a booking. Notified two days before the two hour window, exactly as promised and then the visit was on time, service great and easy to pay via email with photos of the work and certificate. Really first class all round and highly recommend.

Have used SweepSmart for quite a few years now and would not change to anyone else. Adam has attended nearly all of them and is exceptionally professional and knowledgeable. I always learn something new about operating my stove to get the best from it. Attention to detail is second to none and you are left confident that the stove is safe and efficient for another year. Many thanks.

Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.

Previous sweeps have complained about the creosote in our chimney and so we approached SweepSmart for Creaway treatment. Their sweeping was so good that no Creaway treatment was necessary, saving me money.

From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.

Very glad I chose sweepsmart for my chimney. The office team were quick to respond and get me booked in. I received regular reminders about my appointment. Paul was punctual -and very skilled - he knew the issue before he stepped foot in my home. He dealt with the issue professionally and explained I didn’t need a full inspection so the work ended up being less than originally quoted which was an added bonus. He was very tidy and helpful. Couldn’t be happier. Thank you

First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.

We appreciate the reminder email to book our annual chimney sweep. Booking was straightforward, helped by the very pleasant operator who organised a visit which suited us. Paul arrived at the beginning of the time slot and rolled out his red carpet, literally, to protect our flooring. We then left Paul to his work…..clean, efficient and thorough. Before leaving, Paul answered some queries I had about occasionally smelling soot in the room on a summer’s morning. He did so in an informed way and offered a sensible solution. He also arranged that he would replace a cracked firebrick on his next visit. Exceptional service…..followed up immediately with an email providing a certificate for use with household insurers.

The two gentlemen turned up after a text to let me know when they would arrive . Did a great clean job sorted out mistakes made by a previous cleaning and gave good advice . Well worth the money

Highly recommend this company. It was easy to book, they came on time, the job was done well - they are very thorough and knowledgeable and not to mention helpful. Also appreciated how clean and tidy they were. Thanks! Paolo

What a fantastic service, way beyond our expectations. Communication was excellent, emails and texts. Cleaned our chimney, four storey building, and then provided a detailed report with photos and comments. Highly recommended. We thought the price was very reasonable and would have happily paid more.

Appointment was set up easily and Paul arrived on time. He cleaned the burner and was tidy in his work. Would recommend the service. Good value and I'm happy I'm safe for another year!!

I have used Sweep Smart for a few years and have always found them to be impeccable in every stage. From booking appointment to arrival, you can rely on being informed. Exceptionally professional, clean and dust free working. If front door open Paul lets us know to ensure our pets are not wandering. I cannot rate this company high enough.

Very quick, reliable and satisfactory service from this company from start to finish. Can highly recommend

Communication was excellent throughout - from the initial quote to the chimney being swept. We were given a time window 48 hours before and kept updated with arrival time on the day. They also gave useful information on what to expect from the visit and how to prepare. The chimney sweep was friendly, efficient and left the room really clean. They were able to advise on a repair to the fireback which was helpful. I will definitely be booking again for next year.

Pfrompt arrival following SMS updates on arrival times etc. First class friendly service. Fully informed on procedures and I really appreciated the advice given regarding couple of defects. Clean and tidy work and would use again and recommend to others who have a thatched property.

Honestly great. Kept me informed re date and time; knew exactly what they were doing; no mess at all; really nice friendly guy. Plus a discount for having the sweep done before the winter rush period. Going forward they will contact me each year. Whats not to like

Tiny is very professional and very prompt to the appointment. Very kind and considerate. The Chimney Sweep work is value for money and will use the services again in future. Very happy for the work done.

I have used SweepSmart for some years and have always found them to be reliable, professional and reassuring around any concerns I might have. They are well informed about current regulations regarding their trade and in addition SweepSmart ensure there is no mess to clear after their service. I highly recommend them from the initial phone contact through to their prompt invoicing process.

The whole booking process was professional and efficient. Then they came on time and completed the work in the time frame promised . Would definitely recommend

The company carried out an excellent chimney cleaning service. They arrived as scheduled giving advance warning and set up and packed away equipment with the minimum of fuss. They were careful to keep the room clean and tidy and were thorough in doing the job. Very happy to recommend them.