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Endorsed by Which?
SweepSmart
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
About
Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.
As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.
Please view our website www.sweepsmart.co.uk to see a list of our services.
Feel free to call us if you have any questions.
All the best.
What we do
Chimney Sweeps
Fireplace and stove installers
Chimney builders, liners and specialists
More Services
- stove servicing
- cctv chimney surveys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
668 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great job
Customer Service
Quality
Value
Excellent service. We had a reminder and insight to what would be done by text a few days before the sweep would be done. He arrived promptly. The work was completed and we were advised as to what was needed to ensure safety when the fire was in use. We had a certificate by email too.
Customer in Greater London
, work completed
Recommended
Clean, tidy efficient Job
Customer Service
Quality
Value
Made a phone booking with SweepSmart very easily. Tony arrived promptly and made sure all interior surfaces were protected. Chimney cleaning performed very cleanly. Smoke test carried out to ensure chimney working properly & Carbon Monoxide alarm tested. Altogether a very professional & efficient job.
Customer in Hertfordshire
, work completed
Recommended
Good, thorough job by SweepSmart as always.
Customer Service
Quality
Value
Easy to book with Faith by phone, she quickly found us a date for our annual chimney sweep with SweepSmart. Tony arrived on time and carried out a full sweep, clean and test of our chimney and fireplace and tested our carbon monoxide alarm. Tony also helped us with a wear and tear issue in our fireplace, quickly rectifying the immediate problem and advising us on how to make a full repair ourselves. Thanks to Tony's assistance, it will be easy for us to fix what is now a minor problem. Great service all round.
Customer in Hertfordshire
, work completed
Recommended
Professional tradesmen
Customer Service
Quality
Value
Two man team arrived as promised - they checked everything and proceeded to clean the stove and chimney. Once the job was completed everything was removed and within minutes the invoice and certificate with photos were received. Highly recommend this company 5* service
Customer in Central Bedfordshire
, work completed
Recommended
Good job. Trustworthy.
Customer Service
Quality
Value
An appointment was available the following day due to a cancellation. Keil phoned 30 minutes prior to the visit and arrived on time. Stove chimney was swept and checked cleanly and rapidly. We also asked Keil about sweeping our fireplace chimney which we only use occasionally. Keil took a look and said it looked fine, although he was willing to clean it if we wanted. He was cheerful and friendly and we valued his integrity.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Chimney was sweep efficiently, they were tidy and very friendly. Also got a good out of season price!
Customer in Hertfordshire
, work completed
Recommended
Professional service
Customer Service
Quality
Value
Tony came to inspect my chimney and advise about returning my fireplace to use. I was given a day's advance notice of a two hour window in which he would arrive, and then a 15-minute ETA on the day and he arrived on time. He did the inspection within a reasonable time and left the room as clean as he found it. The smoke test machine makes less noise than my hoover. He went through everything he'd found out with me, and then sent me a written report with photos a few hours later the same day. Good service, would recommend.
Customer in Greater London
, work completed
Recommended
All Good
Customer Service
Quality
Value
very polite staff arrived on time left fireplace clean after the sweep advised on any issues that need attention
Customer in Hertfordshire
, work completed
Recommended
Multi fuel chimney swept
Customer Service
Quality
Value
Everything went perfectly-timely/professional/immaculately clean/helpful advice and courteous. Fully recommended. Adam was excellent-volunteered discount as I was a loyal customer. Left me the soot for my slugs!
Customer in Hertfordshire
, work completed
Recommended
Chimney Swept, New backplate and baffle fitted
Customer Service
Quality
Value
I used SweepSmart to replace my flue liner earlier this year and they worked really hard to overcome a few obstacles that had been created by the old liner corroding and falling apart. This time was a professional rotary sweep and fitting new parts to my stove to keep it in tip top condition. The guys work really clean and professionally and I cannot fault their standard or work. I feel lucky to have found them. The booking, work, invoice and documents process is absolutely spot on, (some big companies should take a leaf out of SweepSmart's book! Very happy to recommend these guys.
Customer in Greater London
, work completed
Recommended
swift and friendly service
Customer Service
Quality
Value
Adam and Richard arrived on schedule and were very efficient and friendly. The job was completed quickly and the place left in a clean and tidy state.
Customer in Central Bedfordshire
, work completed
Recommended
Swift, silent, careful and helpful.
Customer Service
Quality
Value
Sweepsmart swept two chimneys in our residential house. Their administration was very efficient. They came exactly as planned and the work took no longer than promised. They explained what they were doing, described the one or two difficulties that presented themselves and how they dealt with them.They were very unobtrusive and left no trace of their presence behind them. Very pleasant to deal with.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The guys were very knowledgeable about all aspects of the fire to the flue liners and were very tidy and profession. Thanks guys Eddie
Customer in Hertfordshire
, work completed
Recommended
Feedback
Customer Service
Quality
Value
Thank SweepSmart, for the professional and efficient service that was undertaken yesterday to inspect, advise and carry out work on my chimney. This was my first time using your company and I found Tony to be very professional in his manner, polite and knowledgeable, and clearly very experienced. I also appreciated the clear report and photos given after the work was completed. I will certainly use SweepSmart again and have no hesitation to recommend them to others.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Paul came to clean our chimney today, and assess what work needed doing to install a log burner. Paul was extremely quick and proficient and very willing to give advice on not only the fireplace that was being cleaned but also another fireplace in the house, which was greatly appreciated. Would highly recommend! The price is also very reasonable
Customer in Greater London
, work completed
Recommended
Helpful and thorough
Customer Service
Quality
Value
Excellent service from Tony. Answered all my questions and gave excellent advice as how to move forward with our fire.
Customer in Greater London
, work completed
Recommended
Great work - highly recommended
Customer Service
Quality
Value
From even before arranging my first appointment with SweepSmart I was very impressed at how professional and efficient their system is. Very quick to respond through an online portal as well as following up by text and email. Same high level of communication throughout the entire procedure. Very clear and concise information about what to expect and what would be undertaken. Arrived within the times given, work done quickly and efficiently and everything left neat and clean. Super impressed - would highly recommend!
Customer in Hertfordshire
, work completed
Recommended
Clean and efficient
Customer Service
Quality
Value
The process for booking was easy and straightforward. I was kept updated on the day of the sweep of his arrival time so I didn’t have to wait around unnecessarily. Adam was knowledgeable and very professional and did a great job. I will be using them for any future work and happy to recommend.
Customer in Hertfordshire
, work completed
Recommended
Blocked chimney
Customer Service
Quality
Value
Outstanding service and consideration from Tony. absolutely nothing was too much trouble and explained what he was doing at every stage. It made sense for him to carry out the additional work (at our request) to fit a chimney guard. Again this work was also completed on the day.
Customer in Greater London
, work completed
Recommended
Chimney swept
Customer Service
Quality
Value
Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now
Customer in Greater London
, work completed
Recommended
Very efficient, tidy and knowledgeable
Customer Service
Quality
Value
Tony and his colleague worked very hard to clear 2 chimney flues that were the possible cause of a damp problem. They explained the procedure throughout the process and kept me informed. It was good to see the images from the camera investigation which was very helpful. The work was carried out in a calm and efficient manner and the rooms were left very clean and tidy. I would certainly recommend using this company. Many thanks to all concerned.
Customer in Hertfordshire
, work completed
Recommended
Super efficient and a job well done
Customer Service
Quality
Value
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London
, work completed
Recommended
Very efficient, professional and clean
Customer Service
Quality
Value
Excellent job, good communications, Adam was courteous, careful and efficient. Do not waste time looking elsewhere.
Customer in Greater London
, work completed
Recommended
Great company
Customer Service
Quality
Value
The man came done a fabulous job he was a very tidy worker. Also he was smart polite and respectful of my home gave me advice about my fire wet nice man and I will be using them each year. Thank you for a great job 👏🏽
Customer in Greater London
, work completed
Recommended