Endorsed by Which?

Taking Care

5.0

4 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Taking care are the UK’s largest private provider of personal alarms and fall detectors. We have over 30 years’ experience helping thousands of people live independently in their own homes.

With three UK based Emergency Resolution Centres, we never outsource our staff and all your emergency calls will be answered by our highly trained staff. Our Emergency Resolution Centres provide a 24-hour monitoring service, giving you and your family peace of mind that calls will never go unanswered and that you can get help when you need it most.

As well as our Emergency Resolution Centres, we have a knowledgeable field team who can come out and install your alarm system and key safes if you would like them to. All equipment is covered by a lifetime warranty and our field team will come and repair or replace your equipment free of charge if it develops a fault.

Taking Care is the trading name of PPP Taking Care LTD, a subsidiary of AXA Health.

What we do

  • Disability and mobility

  • Alarm and security equipment installers

  • More Services

    • personal alarms
    • alarm servicing
    • wearable technology

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
4 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Pleased and reassured
Customer Service
Quality
Value
Comms with PPP control centre to complete set up and test of personal alarm on behalf of my mother. Very efficient process, and very helpful and friendly staff on the end of the phone. All in all very reassuring as to the effectiveness and range of the alarm, and the likely response in the event of its being used in earnest.
Colin B Posted on 13/01/2020 , work completed 13/01/2020
The trader replied (on 18/06/2020)
Hi Colin, We're really grateful for your 5 star review and very pleased you found the process efficient and friendly. We hope your mother never has to use her alarm, but rest assured where here if the situation ever arises.
customer satisfied
Customer Service
Quality
Value
We have had a system which enables us to press alarms to alert others for help in the event of any situation where we can get no other help.
Enid Hoyle Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 18/06/2020)
Hi Enid, Thank you for choosing PPP Taking Care as you personal alarm provider. Whilst we hope you never need to press your alarm button, we hope you have peace of mind knowing that we're always here if you need us.
A good job!
Customer Service
Quality
Value
Explain and install a P.P.P. panic alarm. Also, fit a key safe
Mike Wale Posted on 06/01/2020 , work completed 06/01/2020
The trader replied (on 04/08/2020)
Hi Mike, Thank you for your positive review of our service.
Excellent service
Customer Service
Quality
Value
PPP personal alarms fitted for my elderly parents
White Family Posted on 06/01/2020 , work completed 06/01/2020
The trader replied (on 04/08/2020)
Thank you for your positive review. We hope you and your parents have more peace of mind knowing we're here to help should you need it.