Test Valley Glass & Window Company Ltd

Our garden room (called a hybrid-orangery by the original company who installed the extension) has badly fitted windows by the company who built it. The windows had tissue paper stuffed between the window sill and the brickwork. The window bowed outwards and needed replacing. TVW measured the aperture and supplied and fitted a window professionally and correctly. The window was fitted on the day agreed and was at the agreed price. I've used TVW previously and am always pleased with their cleanliness and attention to detail. I will use them again.

Installation of 5 windows, back door with integral side window and a 2700mm sliding patio doors two days ago. All installed on schedule and budget. Excellent show room with a personable, knowledgible and helpful manager. Excellent admin staff, very efficient. A cheerful Installation team arrived on time, worked efficiently and cleaned up superbly. No redecoration needed and we're very pleased with the finished look. The lead installer noticed a small nick on the patio door handle and said that will be replaced at the same time as supplying more window lock keys. An excellent product with aftercare products for cleaning etc supplied.

They've now done two jobs for us. FIrst was renewing our porch and converting it to double glazing. More recently, replacung two windows and a front door. They came when agreed and were fast, efficient, and very tidy. All three workers from there that I've met have been cheerful and nice. We won't be looking at anyone else for further similar jobs.

Work was to replace the front door back door and side access door/window to the garage. The quote was competitive compared to others. Nigel was very helpful without being a pushy salesman. Once the work was agreed an issue was identified at the survey stage which meant that the glass we had wanted was no longer available but other options were available and this was quickly resolved. The team turned up on time and got straight to work tackling a door each and helping out as required. Very tidy workers and they didn't even drink that much tea! The quality of the doors is amazing and we are very happy. On the day of installation I noticed an issue with the garage door, the window was obscured but the door glass was clear, however, one quick call to the office and a new obscure pane was on order. Still waiting for that to arrive but it has only been a week since installing. I would recommend Test Valley Windows and Doors and have already contracted with them to cut through my kitchen window and install patio doors. My faith in trades has been restored thanks for the great work!

Excellent workmanship. Very pleasant to deal with. Kept informed of progress throughout. Could not be more pleased.

We are no strangers to Test Valley Glass and Windows. They built our conservatory earlier in the year and did such an outstanding job on it, in every respect, that we automatically went back to them to replace our front door assembly. It wasn't a big job from their point of view but they put the same degree of proficiency into it as they had with the conservatory and kept religiously in line with all their contractual commitments at every stage. They only use top-quality materials, which makes them marginally more expensive than their competitors, but backed up by the professional competence of their workforce, at all levels, the small difference in cost is well worth paying. It is a genuine pleasure doing business with this company and we have no hesitation in recommending them to anybody looking for a top-quality job. Malcolm and Nigel are quite rightly proud of their staff and this time Steve and Paul earned particular praise. The new door assembly was supplied, fitted and ready to go between 0810 when they arrived and 1310 when they left, leaving no trace of their presence. How many construction companies can compete with that?

Contacted Test Valley windows for a quote to replace my front door/side window and rear door. The whole experience from contact through to installation was excellent. They provided guidance and advice without underlying sales pressure. This together with the quality of their product, professionalism and, importantly, fitting received provide good value. I would use again and strongly recommend

I have nothing but praise for this company. All staff friendly and approachable. Every stage has gone smoothly. I'm impressed with the French doors, the workmanship and installation. The area was tidied inside and out and left spotless. I can only recommend. Will definitely use their service again.

The whole job was well managed from the initial contact to handing over the door keys when the work was completed. Everything is done with meticulous care and attention to detail. We were given good advice at the initial visit, which was promptly arranged, and every aspect was either explained, or demonstrated, or both. The quote we were given was adhered to to the penny, so there were no awkward surprises. It is clear that all the installers involved in the project are talented and take obvious pride in their work and in ensuring that the customer is 100% happy. They all arrived at the agreed times and worked continuously until the job was finished, clearing up after themselves and demonstrating the door installations before leaving. We have used Test Valley Windows over a number of years and have had a similar positive experience on each occasion. We would therefore have no hesitation in recommending the company

Test Valley Windows have been great throughout the whole process. From initial enquiry to visiting the showroom to see the patio doors. Excellent communication from beginning to end. The doors were fitted on the date given. There was a small issue that arose, as sometimes does, but it was dealt with and the doors were installed beautifully. The lovely chaps were very friendly, appreciated the supply of tea and coffee and left the area as they found it, cleaned up and tidied away. They even put dust sheets down as it was easier to come through the house than going around the back. Very considerate workers. Thank you and I am loving the new doors and can definitely feel the difference in the heat retention in the house.