Test Valley Glass & Window Company Ltd

Our garden room (called a hybrid-orangery by the original company who installed the extension) has badly fitted windows by the company who built it. The windows had tissue paper stuffed between the window sill and the brickwork. The window bowed outwards and needed replacing. TVW measured the aperture and supplied and fitted a window professionally and correctly. The window was fitted on the day agreed and was at the agreed price. I've used TVW previously and am always pleased with their cleanliness and attention to detail. I will use them again.

Installation of 5 windows, back door with integral side window and a 2700mm sliding patio doors two days ago. All installed on schedule and budget. Excellent show room with a personable, knowledgible and helpful manager. Excellent admin staff, very efficient. A cheerful Installation team arrived on time, worked efficiently and cleaned up superbly. No redecoration needed and we're very pleased with the finished look. The lead installer noticed a small nick on the patio door handle and said that will be replaced at the same time as supplying more window lock keys. An excellent product with aftercare products for cleaning etc supplied.

They've now done two jobs for us. FIrst was renewing our porch and converting it to double glazing. More recently, replacung two windows and a front door. They came when agreed and were fast, efficient, and very tidy. All three workers from there that I've met have been cheerful and nice. We won't be looking at anyone else for further similar jobs.

Work was to replace the front door back door and side access door/window to the garage. The quote was competitive compared to others. Nigel was very helpful without being a pushy salesman. Once the work was agreed an issue was identified at the survey stage which meant that the glass we had wanted was no longer available but other options were available and this was quickly resolved. The team turned up on time and got straight to work tackling a door each and helping out as required. Very tidy workers and they didn't even drink that much tea! The quality of the doors is amazing and we are very happy. On the day of installation I noticed an issue with the garage door, the window was obscured but the door glass was clear, however, one quick call to the office and a new obscure pane was on order. Still waiting for that to arrive but it has only been a week since installing. I would recommend Test Valley Windows and Doors and have already contracted with them to cut through my kitchen window and install patio doors. My faith in trades has been restored thanks for the great work!

Excellent workmanship. Very pleasant to deal with. Kept informed of progress throughout. Could not be more pleased.

We are no strangers to Test Valley Glass and Windows. They built our conservatory earlier in the year and did such an outstanding job on it, in every respect, that we automatically went back to them to replace our front door assembly. It wasn't a big job from their point of view but they put the same degree of proficiency into it as they had with the conservatory and kept religiously in line with all their contractual commitments at every stage. They only use top-quality materials, which makes them marginally more expensive than their competitors, but backed up by the professional competence of their workforce, at all levels, the small difference in cost is well worth paying. It is a genuine pleasure doing business with this company and we have no hesitation in recommending them to anybody looking for a top-quality job. Malcolm and Nigel are quite rightly proud of their staff and this time Steve and Paul earned particular praise. The new door assembly was supplied, fitted and ready to go between 0810 when they arrived and 1310 when they left, leaving no trace of their presence. How many construction companies can compete with that?

Contacted Test Valley windows for a quote to replace my front door/side window and rear door. The whole experience from contact through to installation was excellent. They provided guidance and advice without underlying sales pressure. This together with the quality of their product, professionalism and, importantly, fitting received provide good value. I would use again and strongly recommend

I have nothing but praise for this company. All staff friendly and approachable. Every stage has gone smoothly. I'm impressed with the French doors, the workmanship and installation. The area was tidied inside and out and left spotless. I can only recommend. Will definitely use their service again.

The whole job was well managed from the initial contact to handing over the door keys when the work was completed. Everything is done with meticulous care and attention to detail. We were given good advice at the initial visit, which was promptly arranged, and every aspect was either explained, or demonstrated, or both. The quote we were given was adhered to to the penny, so there were no awkward surprises. It is clear that all the installers involved in the project are talented and take obvious pride in their work and in ensuring that the customer is 100% happy. They all arrived at the agreed times and worked continuously until the job was finished, clearing up after themselves and demonstrating the door installations before leaving. We have used Test Valley Windows over a number of years and have had a similar positive experience on each occasion. We would therefore have no hesitation in recommending the company

Test Valley Windows have been great throughout the whole process. From initial enquiry to visiting the showroom to see the patio doors. Excellent communication from beginning to end. The doors were fitted on the date given. There was a small issue that arose, as sometimes does, but it was dealt with and the doors were installed beautifully. The lovely chaps were very friendly, appreciated the supply of tea and coffee and left the area as they found it, cleaned up and tidied away. They even put dust sheets down as it was easier to come through the house than going around the back. Very considerate workers. Thank you and I am loving the new doors and can definitely feel the difference in the heat retention in the house.

Test Valley Windows were a pleasure to deal with from start to finish. We were anxious about having replacement windows installed and finding an honest, reliable company who were not going to use ridiculous sale tactics of coming up with a high price a then offering “special deals” by reducing costs if we agreed to sign up that day, or going off to make “a call to the boss” and coming back with another silly quote. Test Valley did none of this, they came in with a reasonable quote and had no pressure sale tactics. We visited their showroom to choose the finishes for the windows and the company kept in touch with timescales for surveying and fitting. The windows were fitted as scheduled. A few problems arose during installation, with our property not the windows, and these were resolved by the fitters. One window did require a remake and this was arranged as quickly as possible. The windows and finishes look fantastic and of a high quality. I would highly recommend this company. From the initial sales with Nigel, the surveyor Malcolm, the fitters Chris and Andy who were incredibly hard working and did an excellent job, and the office staff, everyone was polite and efficient.

We have just had quite a large job of re fitting all (14) of our windows and 2 doors, along with some new cladding, completed by Test Valley Windows and we couldn't be happier. Right from the start we were impressed with the professionalism and guidance Nigel, the salesman, gave us. He was correct in all aspects of his recommendations, and there was zero hard sell. As it should be, no pressure at all. There was an initial delay on the order, which was communicated right away, so again the honesty and integrity proved we'd chosen the right company. The fitting went to plan and took the guys just over a week to complete the job. The fitters, Adam & Chris were professional tidy and courteous, and their skill and attention to detail is clear. Any small snagging points were acknowledged and rectified without any fuss, even bits we'd not spotted were pointed out for correction. Overall, we made the best choice. The whole team at TVW get 10/10 on all aspects. Our house is transformed, and the benefits of new windows and doors are already apparent. Highly recommended.

Our apologies for the use of superlatives in this review but Test Valley Glass and Windows earned every one of them for our new Live-in Conservatory. We are in our 80s and have spent half of our lives living and working all over the world. During that time we have built five houses and renovated six others, for the most part using top quality builders, but none of them better than Test Valley. From the moment we met them to the moment we completed the contract, on time, 7 weeks after work started, despite Covid and supply chain problems, we marvelled while they did exactly what we had asked them, and they had promised, to do, without a hiccup of any sort. To answer your specific questions: the quality of work was meticulous and the job done superbly well. The costs were exactly in line with the quotation and the contract. All the workmen took an evident pride in their work and accepted nothing but the highest standard. Communications were excellent at every level and our few questions were answered immediately and clearly. The teams were punctual and cleaned up daily before leaving. There were no problems and we have no hesitation in recommending them to anybody wanting an expert job using top of the line materials. There may be cheaper alternatives out there but we would be surprised if there were any better. On a personal note we would like to convey our sincere thanks to Malcolm and Nigel, Jodie, Paul and Dale, Danny and Dale, and Chris. You are the the best.

We contacted Test Valley for a quote to replace our double glazing throughout the house. Their communication was comprehensive and very thorough and their quote was very competitive. We put the work out to tender to five different companies and Test Valley windows were by far the best in every aspect. The work was carried out a week ahead of schedule. The installers were with us for five days, they worked very well as a team and were extremely efficient. At the end of each day they tidied up after themselves left the house spotless. In the light of our experience we would have no hesitation in recommending them.

Teat Valley Windows put up a brand new conservatory for me. The work was done very meticulously and they were very professional throughout. I wish we had done this sooner - the work is so good we have an extra room throughout the year now. I would recommend Malcolm and his team to anyone looking for windows, conservatories and a whole lot more I am sure. This is the second conservatory Test Valley Windows have built for me (two different houses!). I don't intend on having a third but they will be first on my list when the windows need doing. Well done team - excellent work.

Test Valley Windows have been an incredible company to deal with. They supplied and fitted new front and utility room doors four years ago, complete with a 10 year guarantee. When the doors started to fade, we got in touch with the Test Valley Windows team, and were so impressed by their professional and helpful response. They offered to replace the door slabs, without quibble or hesitation. Arranging an appointment for the door engineers to come was quick and easy. The two-man team worked solidly for hours, getting the door hanging just right. They clearly took huge pride in their work and did an amazing job even removing and refitting a blind on one of the doors...they went above and beyond and we are delighted with the replacement products. All a customer, I feel valued and appreciated. The entire experience was positive...thanks and well done Test Valley Windows!

We bought our front and back doors from Test Valley Windows. We were impressed with the professional service received throughout the process, from the showroom, to the door fittings, to the customer service received afterwards when we needed some minor adjustments made. All services were very prompt and the staff friendly and courteous, and we are very pleased with the finished product. Special mention goes to Dave who never failed to deliver service with a smile despite having to wait outside our house for a long time as we were in the back garden and couldn't hear him! We're really pleased with the doors, they look beautiful on our house.