Endorsed by Which?

Test Valley Glass & Window Company Ltd

5.0

33 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:30–16:00
  • Sunday - Closed

Why you can trust this trader

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About

Established in 1995 Test Valley Windows prides itself on customer satisfaction. The majority of our business comes from existing clients and personal recommendations, we strive to achieve customer gratification at all times.

Director Malcolm Mackenzie says “we are a friendly approachable company with a genuine desire to fulfill customer’s needs. Our sole aim is to provide a professional service from conception to completion with an after sales service second-to-none”

This is echoed in having been awarded the Plastic Window Federation Certificate of Excellence for impeccable service every year for the last 18 years. Adopting a 'no pressure' sales policy, we will listen to your requirements, offer professional advice and produce a free comprehensive no obligation quotation for you to make an informed choice, at your leisure.

So if you are thinking of buying Windows, Doors, a Conservatory or Orangery, contact us or visit our showroom to find out why so many of our customers would recommend us.

What we do

  • Glaziers

    • Replacement window services and repairs
    • Double glazing installation
    • Double glazing repair
    • Sash windows
    • Aluminium Windows
    • UPVC Windows
    • Double glazed units
    • Stained glass
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Orangeries
    • Front door
    • French doors
    • Composite doors
    • UPVC doors
    • Fire doors
  • Double glazing

    • Double glazing suppliers
  • More Services

    • orangeries
    • porches
    • livin room
    • window repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
33 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New Doors
Customer Service
Quality
Value
Work was to replace the front door back door and side access door/window to the garage. The quote was competitive compared to others. Nigel was very helpful without being a pushy salesman. Once the work was agreed an issue was identified at the survey stage which meant that the glass we had wanted was no longer available but other options were available and this was quickly resolved. The team turned up on time and got straight to work tackling a door each and helping out as required. Very tidy workers and they didn't even drink that much tea! The quality of the doors is amazing and we are very happy. On the day of installation I noticed an issue with the garage door, the window was obscured but the door glass was clear, however, one quick call to the office and a new obscure pane was on order. Still waiting for that to arrive but it has only been a week since installing. I would recommend Test Valley Windows and Doors and have already contracted with them to cut through my kitchen window and install patio doors. My faith in trades has been restored thanks for the great work!
Customer in Hampshire Posted on 29/06/2023 , work completed 21/06/2023
The trader replied (on 29/08/2023)
Thank you for sending in a review. I am very pleased you are happy with the installation and the swiftness that the error in the glass was dealt with. Kind Regards, Malcolm
Great Local Firm
Customer Service
Quality
Value
They installed double french doors and windows for me. I'm very happy with the service. The prices were great and the quality of the product is excellent. Even in the cold in never condensates!
Which? Trusted Traders Consumer Posted on 03/12/2014 , work completed 03/12/2014
Superb
Customer Service
Quality
Value
Hard to rate high enough! Excellent value for money. Meticulous planning and installation. All snags dealt perfectly. Lovely product. Every person had well developed customer service skills. Thorough and professional.
Which? Trusted Traders Consumer Posted on 01/12/2019 , work completed 01/12/2019
Fantastic Service from start to finish
Customer Service
Quality
Value
We have just had quite a large job of re fitting all (14) of our windows and 2 doors, along with some new cladding, completed by Test Valley Windows and we couldn't be happier. Right from the start we were impressed with the professionalism and guidance Nigel, the salesman, gave us. He was correct in all aspects of his recommendations, and there was zero hard sell. As it should be, no pressure at all. There was an initial delay on the order, which was communicated right away, so again the honesty and integrity proved we'd chosen the right company. The fitting went to plan and took the guys just over a week to complete the job. The fitters, Adam & Chris were professional tidy and courteous, and their skill and attention to detail is clear. Any small snagging points were acknowledged and rectified without any fuss, even bits we'd not spotted were pointed out for correction. Overall, we made the best choice. The whole team at TVW get 10/10 on all aspects. Our house is transformed, and the benefits of new windows and doors are already apparent. Highly recommended.
Customer in Hampshire Posted on 20/03/2022 , work completed 18/03/2022
Bi-fold patio doors to replace outdated one - just fabulous!
Customer Service
Quality
Value
Test Valley Windows have been great throughout the whole process. From initial enquiry to visiting the showroom to see the patio doors. Excellent communication from beginning to end. The doors were fitted on the date given. There was a small issue that arose, as sometimes does, but it was dealt with and the doors were installed beautifully. The lovely chaps were very friendly, appreciated the supply of tea and coffee and left the area as they found it, cleaned up and tidied away. They even put dust sheets down as it was easier to come through the house than going around the back. Very considerate workers. Thank you and I am loving the new doors and can definitely feel the difference in the heat retention in the house.
Tess in Hampshire Posted on 20/02/2023 , work completed 13/02/2023
The trader replied (on 17/04/2023)
Tess Thank you very much for taking the time review Test Valley Windows. I have passed on all your comments to the staff involved. I am glad to hear you are noticing a difference in the insulation with your new doors. Kind Regards, Malcolm
Excellent Company
Customer Service
Quality
Value
I have seldom encountered such an efficient company and the staff couldn’t have been more pleasant and helpful. They replaced a large window in a bedroom and also provided and installed a new front door. All work was carried out competently on the dates and times given. I had a small reservation about the type of lock on the front door and when I expressed my concern, a new and different lock mechanism was ordered and fitted without hesitation. Every member of staff with whom I have had dealings has been efficient and friendly. In all, I cannot recommend this company too highly. Excellent service.
Customer in Hampshire Posted on 11/04/2025 , work completed 26/03/2025
Very good experience
Customer Service
Quality
Value
This is the third job we've had done by them. Always reliable, turning up when expected, and the jobs they have done have been first class. Started with a new entrance porch and last year renewed half of our windows. This year the other half were done. I wouldn't use anyone else.
Customer in Hampshire Posted on 11/11/2025 , work completed 07/11/2025
Very happy with this company
Customer Service
Quality
Value
Straightforward ordering of a new door and follow up survey was completed within a few days. The installation went ahead on the agreed date and was completed very efficiently with thorough attention to detail by a very friendly and courteous fitter. The new door is good quality and provides extra warmth and security, incorporating a high-end locking system.
Customer in Hampshire Posted on 25/03/2026 , work completed 23/03/2026
New French windows and back door
Customer Service
Quality
Value
We had several different quotes but test valley was not pushy like the others as they literally explained what we could have for our money. Overall they were very ease to deal with - on time and no mess left at all. Great after care - the office kept us informed very well
Which? Trusted Traders Consumer Posted on 02/11/2014 , work completed 02/11/2014