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Endorsed by Which? Trusted Traders

The Aerial Man (Dan Grace) Ltd

Profile thumb tv aerial and satellite specialist
4.9

423 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We have established our small local family run company since 2004 starting off with 1 man and a van growing into a small fleet of 7 running vans, which still all push our values of a small local family run company. At The Aerial Man, we thrive to offer you everything in relation to your television and audio needs, offering you the highest possible level of service at affordable prices.

Our friendly office team are on hand 24 hours a day to deal with your calls, to arrange with one of our professional engineers to come direct to your property at a time to suit you for a free 1-to-1 consultation and offer you a free quotation to have everything working, exactly how you'd like it. All of our certified engineers carry identification cards which they will be more than happy to show you on request, and all drive signed vehicles, so you know you're getting the highest possible service, direct from us, your local TV aerial and satellite specialists. In 2011, we became official Humax trade partners.

What we do

  • Aerial and satellite installers

  • More Services

    • aerial installation
    • satellite installation
    • tv aerials

Customer reviews

Why you can trust these reviews

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4.9
423 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Great work
Customer Service
Quality
Value
Professional job very well done also friendly and well mannered Very happy with price would use again
Customer in South Gloucestershire Posted on 27/04/2022 , work completed 27/04/2022
The trader replied (on 28/04/2022)
Thank you for the great review! If you ever need us again, you know where we are!
Great work, fast response
Customer Service
Quality
Value
Andy arrived today as promised, I only called them yesterday. He quickly fixed a replacement aerial as our old one had fallen from the chimney and was hanging by the cable. He was friendly and very helpful. I thought the cost was reasonable too and he had been specific about that so that we could agree it before he started work
Customer in Bristol City Posted on 13/04/2022 , work completed 13/04/2022
The trader replied (on 28/04/2022)
Thank you for the great review! We're so pleased to hear that all of your expectations were met.
Restoring Freeview
Customer Service
Quality
Value
Good efficient service from Dan. Fitted new aerial and parts to restore freeview at very reasonable and open prices. Would certainly use again if required and will recommend to any friends or family if the need arises.
Customer in South Gloucestershire Posted on 14/03/2022 , work completed 09/03/2022
The trader replied (on 28/04/2022)
Thank you for the review!
Efficient service
Customer Service
Quality
Value
My TV aerial blew down in a recent storm. My neighbour recommended The Aerial Man to replace the aerial. I was given a time and an appointment date and I cannot fault the service. Karl rang me to say that he was on the way. He was quick and efficient and I am very pleased indeed to have a clear TV picture and sound now. I would highly recommend this company.
Customer in Bristol City Posted on 25/02/2022 , work completed 25/02/2022
The trader replied (on 28/02/2022)
Thank you for the review! We're so glad you were happy with the service provided by Karl.
Excellent, quality work.
Customer Service
Quality
Value
Great service, installed new aerial and cabling. Professional and helpful. Would definitely recommend.
Customer in Bristol City Posted on 07/02/2022 , work completed 07/02/2022
The trader replied (on 15/02/2022)
Thank you for the great 5-star review!
Smart TV
Customer Service
Quality
Value
I was able to contact the company and arrange a visit very easily and promptly. Andy who came to help me sort out a problem with missing channels on my smart tv was very professional, helpful and patient with me as he fixed the problem. He gave me an on-the-spot tutorial so I would probably be able to sort similar problems myself in the future. Thoroughly recommend the company.
Customer in Bristol City Posted on 13/01/2022 , work completed 13/01/2022
The trader replied (on 13/01/2022)
Thank you for the great review! We often recommend self-repair, it's not going to make things worse! If you ever need help in the future, please just give us a call!
A Good Start, but a Poor Finish
Customer Service
Quality
Value
I called The Aerial Man in because I need a satellite dish replaced, they were local, and they had a good score on Trusted Traders. To be fair, the lady who took the call was very polite and helpful, and their fitters turned up 10 minutes before the appointed time the next day. However, upon a visual inspection of the new installation from the ground after they left, I noticed the remains of a number of old bits of cable, cable ties, nuts & bolts etc. in the garden, all just dropped from the top of the fitters ladder, with apparently, no effort made to clear them up. Worse however, I also noticed that the end piece of the house guttering immediately above the satellite dish had come off, and was also laying broken in the garden. The installer MUST have hit the gutter whilst erecting his ladder. I contacted the company by email, showed them with photographic evidence what had happened, and asked for a contribution toward the cost of gutter repair or replacement. In a response, this was just dismissed as 'bad timing', and they denied any further responsibility. This gutter has been on the house without problem for over 40 years, and you can't tell me that the fact that it fell down within minutes of their fitter working in the immediate vicinity is just 'bad timing'! I shall not be using this company again, and suggest others steer clear too.
Customer in South Gloucestershire Posted on 21/09/2021 , work completed 16/09/2021
The trader replied (on 24/09/2021)
Thank you for your review. Customer feedback is very important to us and I am sorry to hear that your experience with our company has not met your expectations. We will use all of the information you've provided to better improve our service in the future.
Quick to respond and very helpful
Customer Service
Quality
Value
My old satellite dish got damaged found these guys on the internet. They were brilliant. Came out and replaced my dish within a couple of days. Engineer was very quick, precise and polite. Thank you so much.
Customer in South Gloucestershire Posted on 27/08/2021 , work completed 27/08/2021
The trader replied (on 28/04/2022)
Thank you for the five star review! Thank you for choosing us.
Great Service
Customer Service
Quality
Value
Found The Aerial Man on the Internet after my husband accidentally cut through the satellite cable. They were very helpful and sent out an engineer the same afternoon. Lee was friendly and efficient quickly repairing the cable for us and made sure everything was working OK. Wouldn’t hesitate to recommend this company.
Customer in South Gloucestershire Posted on 12/08/2021 , work completed 12/08/2021
The trader replied (on 16/08/2021)
Thank you for the great review!
Andy sorted me out of the same day as contacting them
Customer Service
Quality
Value
I have just bought a new house and was having problems with a loft aerial. Andy initially was sceptical regarding gaining a viable signal. However he used a high gain version and solved the problem. Many thanks
Roger in Bristol Posted on 21/07/2021 , work completed 21/07/2021
The trader replied (on 05/08/2021)
Thank you, Roger. We are pleased that we were able to find to a solution for you!