We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Endorsed by

Which

?

Trusted Traders

The Aerial Man (Dan Grace) Ltd

Logo on white
Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb tv aerial and satellite specialist

4.9

339 Reviews

About

We have established our small local family run company since 2004 starting off with 1 man and a van growing into a small fleet of 7 running vans, which still all push our values of a small local family run company. At The Aerial Man, we thrive to offer you everything in relation to your television and audio needs, offering you the highest possible level of service at affordable prices.

Our friendly office team are on hand 24 hours a day to deal with your calls, to arrange with one of our professional engineers to come direct to your property at a time to suit you for a free 1-to-1 consultation and offer you a free quotation to have everything working, exactly how you'd like it. All of our certified engineers carry identification cards which they will be more than happy to show you on request, and all drive signed vehicles, so you know you're getting the highest possible service, direct from us, your local TV aerial and satellite specialists. In 2011, we became official Humax trade partners.

What we do

  • Aerial and satellite installers

  • More Services

    • aerial installation
    • satellite installation
    • tv aerials

Customer reviews

Reviews summary

4.9
339 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Easy to contact and great communication
Customer Service
Quality
Value
Called on the 29th January and were available the next day, we chose a slot on the 31st. The team arrived as stated and fully explained costs before agreeing any work. We has a dish replaced and some connections repaired. Work was quick and efficient with a good team. I would happily use again.
Andy Green01/02/2018
The trader replied (on 14/02/2018)
Thanks, Andy!
Great Job
Customer Service
Quality
Value
Our roof aerial installation was a mess. We contacted The Aerial Man after finding the company listed in both our local directory and Which Trusted Traders. The engineers (Simon and Mike) arrived on time, assessed the job, discussed it with us, gave us a quote for the possible options. We made our choice and they got on with it. Just over an hour later we had new aerial installation, from the aerial itself into a new TV socket and a new coax cable into the TV. They also checked our other TV socket, which was faulty, and replaced the faceplate. Simon then went beyond our expectations. While on the roof he noticed a hole between the ridge and the tiles which would have let water into the attic. I had some quick drying cement and 10 minutes later he'd repaired the hole. Overall, the guys did a great job at a competitive price. I would happily recommend them to anyone.
Which? Trusted Traders Consumer22/01/2018
The trader replied (on 14/02/2018)
Thank you for a very thorough review. Glad to be of service!
Highly recommended
Customer Service
Quality
Value
I contacted Dan because of a fault in my TV aerial wiring. They arranged to have someone come over to inspect and provide a quote within two days. Simon was amazing and super fast, he knew exactly what the problem was, did not bat an eyelid going up the roof and he fixed everything on the spot! Very friendly service as well. Cannot comment on the price as I'm not sure how much others would have costed the job, but problem solved and TV works great. Highly recommended.
AlinaP16/12/2017
The trader replied (on 14/02/2018)
Thank you for the call!
Good communication
Customer Service
Quality
Value
I contacted Dan Grace as I had an issue with my TV aerial. I needed to alter the arrangement and he was very flexible on availability and when his employee did come to my house it was within half an hour of our phone conversation. The work was done quickly and efficiently and in a friendly manner. I would not hesitate to recommend this trader to other potential customers.
Gay Sargent13/12/2017
The trader replied (on 14/02/2018)
Thank you for the review. We're happy that you're happy! Glad to be of service.
Fast, efficient and very customer focussed
Customer Service
Quality
Value
Booked an appointment at MY convenience, Simon was on time, very professional and understood completely our requirements. Installation and fitting 24 hours later, again quick, efficient and very informative about the changes our "new technology" was giving us compared to our old installation. Always pleased when installers or repair people are respectful that this is our home and not just a "job site" and Simon gets full marks for this aspect too.
CheltenhamFamily24/10/2017
The trader replied (on 25/10/2017)
Thank you for the positive words on Simon! Always happy to help.
Good, friendly service
Customer Service
Quality
Value
Good all round service. On-time. Helpful. Completed the work quickly and to a good standard.
Thomas Wilmers23/10/2017
The trader replied (on 25/10/2017)
Thank you Thomas!
Highly recommended
Customer Service
Quality
Value
From first phone call to complete installation: 24 hours. They knew their stuff, presented the options clearly and without trying to force a sale, explained the new equipment, charged a fair price - what more do you want? Professional, trustworthy, did what they said they'd do. I can't fault them. Recommended without reservation.
Harold Saxon13/10/2017
The trader replied (on 25/10/2017)
Thank you for the recommendation Harold. It has been a pleasure.
Fast, efficient, top job!
Customer Service
Quality
Value
Mr. Taylor is a very fast and efficient worker who did a top job, he's very competent and knowledgeable, he's also a friendly chap too!
Keiron, cardiff05/07/2017
The trader replied (on 08/08/2017)
We're pleased to hear you're as happy with Andy as we are! Thank you!
My review
Customer Service
Quality
Value
Excellent service!
William, Gwent28/06/2017
The trader replied (on 08/08/2017)
Thank you William!
Great personalised professional help
Customer Service
Quality
Value
How great to have a person prepared to just advise not sell and then do.
Which? Trusted Traders Consumer27/06/2017
The trader replied (on 08/08/2017)
Thank you for the kind words! We're very happy we could've been of service!