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The Boiler Engineer Limited

4.9

140 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers

Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East

Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls

Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry

As "Your Local Heating Experts" we are happy to help

The Boiler Engineer Ltd are Gas Safe and Oftec Registered

Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering

Interest Free Finance Available on New Boilers

New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee

Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • lpg gas bottle installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
140 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant service
Customer Service
Quality
Value
At this time of year it is important that the boiler works....so I invite the Boiler Engineer to come and give it the once over. Sam was the Engineer who arrived and was quick to find a problem and solve it....so now the house is warm to wake up to and hot water is plentiful. I am so grateful to Sam, and also to Tracy in the Office who is the first line of contact. Tracy organised the Engineer to come and rang me with a time the engineer would arrive. This is a first class Service and I would not use any other for my Boiler issues. Thanks to both Tracy and Sam, I woke to a warm house this morning.....lovely !!
Customer in Kent Posted on 18/10/2025 , work completed 17/10/2025
Good service, polite technician
Customer Service
Quality
Value
We had a boiler service from Boiler Engineer and we were pleased with the professionalism and the engineer Brandon was very helpful and with a cheerful positive manner. Will use again
Customer in Kent Posted on 18/10/2025 , work completed 13/10/2025
Fantastic service
Customer Service
Quality
Value
I was recommended the boiler engineer by my sister after recently moving to the area. From the first call they were great, easy to book, really quick turnaround and really friendly. I knew I needed to get my boiler serviced but have always had mains gas as apposed to bottles so really wasn’t sure what I needed, the lady in the phone was lovely and booked me in and confirmed all the details. On the day the engineer arrived promptly and was so friendly talked me through everything I needed to know and answered my questions without hesitation. Absolutely fantastic service start to finish!
Customer in Kent Posted on 10/10/2025 , work completed 06/10/2025
VERY PROFESSIONAL
Customer Service
Quality
Value
I have used this company for servicing and problems with my oil Boiler also on time and very professional. Would definitely have no problem recommending them
Customer in Kent Posted on 09/10/2025 , work completed 09/10/2025
EXCELLENT SERVICE
Customer Service
Quality
Value
Cameron carried out an annual service on our Worcester boiler. He was a very pleasant young man who was thorough and answered any questions we had politely and in detail (he clearly knows his stuff). Once he had finished the boiler service he tested the central heating which was working as it should. He also took the time to show us how to reset our programmer. Really great service.
Customer in Kent Posted on 03/10/2025 , work completed 01/10/2025
On time and efficient
Customer Service
Quality
Value
Cameron serviced our boiler and did a great job, careful and thorough and also kindly showed us over some functions of the time switch that we hadn't quite understood. Clean tidy and friendly, nice to have in the house
Customer in Kent Posted on 30/09/2025 , work completed 29/09/2025
LPG Boiler service
Always use the services of the Boiler Engineer. They are very professional, courteous, helpful and competitively priced. Wouldn't want to use anyone else.
Customer in Kent Posted on 24/09/2025 (Reviewer did not use service)
Very thorough work
Customer Service
Quality
Value
As usual excellent work on my oil boiler service. Your guys were on time, very efficient and kept me well informed. They were also very tidy and friendly, I would have no hesitation in recommending The Boiler Engineer.
Customer in Kent Posted on 17/09/2025 , work completed 09/09/2025
Oil Boiler servicing
Customer Service
Quality
Value
First time using this company and they were excellent. My boiler is relatively old so i was expecting to be told it needed replacing soon which is my general experience but i was reassured thet it was still efficient and in relatively good condition. Easy to book, confirmed servicing costs, arrived promptly, were very polite and offered helpful advice. Will definitely use company again and was delighted to find them, highly recommended.
Customer in Kent Posted on 16/09/2025 , work completed 16/09/2025
Very efficient and good quality service
Customer Service
Quality
Value
Very efficient and good quality service. Called them one day, fixed the problem the next day. Friendly and professional engineers.
Customer in Kent Posted on 16/09/2025 , work completed 16/09/2025