Endorsed by Which?

The Boiler Engineer Limited

4.9

133 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers

Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East

Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls

Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry

As "Your Local Heating Experts" we are happy to help

The Boiler Engineer Ltd are Gas Safe and Oftec Registered

Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering

Interest Free Finance Available on New Boilers

New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee

Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • lpg gas bottle installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
133 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Oil Boiler servicing
Customer Service
Quality
Value
First time using this company and they were excellent. My boiler is relatively old so i was expecting to be told it needed replacing soon which is my general experience but i was reassured thet it was still efficient and in relatively good condition. Easy to book, confirmed servicing costs, arrived promptly, were very polite and offered helpful advice. Will definitely use company again and was delighted to find them, highly recommended.
Customer in Kent Posted on 16/09/2025 , work completed 16/09/2025
Very efficient and good quality service
Customer Service
Quality
Value
Very efficient and good quality service. Called them one day, fixed the problem the next day. Friendly and professional engineers.
Customer in Kent Posted on 16/09/2025 , work completed 16/09/2025
Excellent service
Customer Service
Quality
Value
Great service, prompt and thorough investigation of boiler, diagnosed and repaired. Would definitely use this company again .
Customer in Kent Posted on 11/09/2025 , work completed 02/09/2025
Oil boiler repair
Customer Service
Quality
Value
Dillon arrived on time and ready for work. He quickly diagnosed the problem and fixed it without any “song and dance” and went on to spot a future problem with the pipes bringing oil to the boiler. Very pleasant young man. He cleaned up all the areas in which he had worked.
Customer in Kent Posted on 30/08/2025 , work completed 28/08/2025
Excellent service
Customer Service
Quality
Value
We were very impressed with the Boiler Engineer who fitted a new oil boiler for us. Ronnie and his team (Cameron and Brandon) and Tracy in the office communicated excellently throughout. Ronnie inspected the site and provided sound advice and a competitive quote. They completed the job very efficiently. We were impressed with their politeness and neatness: it was a pleasure to have them working in our home. They did an excellent job and we would very much recommend them.
Customer in Kent Posted on 25/08/2025 , work completed 19/08/2025
Brilliant Service
Customer Service
Quality
Value
I have used The Boiler Engineer 3 times now for different issues with my boiler and I have been very impressed by the service I have received from them each time. As soon as I contact them they are quick to schedule in a visit and providing clear details on costs up front. Sam attended again yesterday and resolved issues with boiler pressure as well as completing a full service. He arrived on time and was very professional. I would definitely recommend The Boiler Company and would definitely use them again.
Customer in Kent Posted on 13/08/2025 , work completed 12/08/2025
Confident and efficient
Customer Service
Quality
Value
Nigel from the Boiler Engineer explained all aspects of choosing a new boiler and having a new boiler fitted very clearly. His firm had done work for me before and had always done a good job, so after considering my options, I decided to go ahead. The heating engineers, Brandon and Archie, were a pleasure to have in my house. They explained everything to me step by step so that I was not overwhelmed. They worked hard from 8 am until 5 pm for two days, but at all times they were efficient and courteous. I am delighted that I chose The Boiler Engineer to install my LPG boiler and a new heated towel rail.
Customer in Kent Posted on 25/07/2025 , work completed 22/07/2025
Boiler Service
Customer Service
Quality
Value
It was nice to meet up again with this pleasant young engineer who was part of the installation team of our system last year. He performed todays annual boiler service professionally. He is a credit to your company. Thankyou.
Customer in Kent Posted on 22/07/2025 , work completed 21/07/2025
Fault with Valiant combi boiler
Customer Service
Quality
Value
From phoning early morning with the problem, the engineer appeared promptly, discovered the fault, and contacted the supplier to buy the part. Contacted again quite quickly and able to fit the part tomorrow. Very efficient service, polite and friendly engineer, and respectful of the home environment.
Customer in Kent Posted on 15/07/2025 , work completed 15/07/2025
New Gas Boiler.
Customer Service
Quality
Value
My thanks to Wayne at The Boiler Engineer Ltd, Ashford Kent. for the speedy and realistic price for replacing my tenants old boiler, they were very happy with work done by Brandon Bourne, so the company has my full recommendations.
Customer in Kent Posted on 16/06/2025 , work completed 12/06/2025