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The Boiler Engineer Limited
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers
Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East
Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls
Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry
As "Your Local Heating Experts" we are happy to help
The Boiler Engineer Ltd are Gas Safe and Oftec Registered
Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering
Interest Free Finance Available on New Boilers
New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee
Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
More Services
- lpg gas bottle installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
147 reviews
Recommended
Recommended
by 99% of customers
Sort by
New Boiler
Customer Service
Quality
Value
We have used The Boiler Engineer Ltd serval times in the past for service checks of our boiler and for parts replacement. Due to the age of our boiler we decided to get a replacement this year and chose to use the Boiler Engineer Ltd again. The date was arranged quickly and the engineers arrived on time. They worked hard throughout the day to ensure that the new boiler was installed the same day discussing any minor changes or worked needed as they progressed through the installation. They engineers were very professional, polite and tidy, clearing everything away at the end of the day and taking the time to explain how the new boiler worked and covering areas such as dealing with low pressure. Things were explained clearly and without being rushed. We are really pleased with the end result and we would definitely used The Boiler Engineer Ltd again in the future.
Customer in Kent
, work completed
Recommended
Highly recommend The Boiler Engineer
Customer Service
Quality
Value
Dillon visit my property to service my oil boiler. He was very efficient & knowledgable. He was also very polite and well mannered.
Customer in Kent
, work completed
Recommended
Great work by helpful engineer
Customer Service
Quality
Value
Just had my Worcester Bosch boiler serviced by The Boiler Man. Have been using this company annually for a number of years now. Work always done to time, with no mess or problems. Friendly and helpful engineer and no increase in price (£80) is also appreciated.
Customer in Kent
, work completed
Recommended
Excellent service again
Customer Service
Quality
Value
Our water heating circuit went down but TBE were able to call in the same day to diagnose and carry out the necessary work then next morning which was very helpful given the cold weather! As usual on our old pipework, a less than easy job which Cameron worked through patiently. Thanks again to TBE.
Customer in Kent
, work completed
Recommended
Annual service of boiler
Customer Service
Quality
Value
Annual service of boiler and the subsequent repair all carried out very efficiently and at the times agreed
Customer in Kent
, work completed
Recommended
I use boiler engineer annually
Customer Service
Quality
Value
Very efficient and happy to recommend. Used them annually for many years. Trust them to do a good job for a fair price
Customer in Kent
, work completed
Recommended
Urgent service and repair
Customer Service
Quality
Value
Having just purchased a Hotel from the Administration, the commercial boilers required a service. I contacted the Boiler Engineer, who jumped on the problem, sending an engineer out who serviced the first boiler and identified the issue with the second boiler, which was then repaired in super quick time. The engineer was knowledgeable and took me through what he had done and the next steps. I would have no hesitation in using the Boiler Engineer in the future.
Customer in Kent
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
At this time of year it is important that the boiler works....so I invite the Boiler Engineer to come and give it the once over. Sam was the Engineer who arrived and was quick to find a problem and solve it....so now the house is warm to wake up to and hot water is plentiful. I am so grateful to Sam, and also to Tracy in the Office who is the first line of contact. Tracy organised the Engineer to come and rang me with a time the engineer would arrive. This is a first class Service and I would not use any other for my Boiler issues. Thanks to both Tracy and Sam, I woke to a warm house this morning.....lovely !!
Customer in Kent
, work completed
Recommended
Good service, polite technician
Customer Service
Quality
Value
We had a boiler service from Boiler Engineer and we were pleased with the professionalism and the engineer Brandon was very helpful and with a cheerful positive manner. Will use again
Customer in Kent
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
I was recommended the boiler engineer by my sister after recently moving to the area. From the first call they were great, easy to book, really quick turnaround and really friendly. I knew I needed to get my boiler serviced but have always had mains gas as apposed to bottles so really wasn’t sure what I needed, the lady in the phone was lovely and booked me in and confirmed all the details. On the day the engineer arrived promptly and was so friendly talked me through everything I needed to know and answered my questions without hesitation. Absolutely fantastic service start to finish!
Customer in Kent
, work completed
Recommended
VERY PROFESSIONAL
Customer Service
Quality
Value
I have used this company for servicing and problems with my oil Boiler also on time and very professional. Would definitely have no problem recommending them
Customer in Kent
, work completed
Recommended
EXCELLENT SERVICE
Customer Service
Quality
Value
Cameron carried out an annual service on our Worcester boiler. He was a very pleasant young man who was thorough and answered any questions we had politely and in detail (he clearly knows his stuff). Once he had finished the boiler service he tested the central heating which was working as it should. He also took the time to show us how to reset our programmer. Really great service.
Customer in Kent
, work completed
Recommended
On time and efficient
Customer Service
Quality
Value
Cameron serviced our boiler and did a great job, careful and thorough and also kindly showed us over some functions of the time switch that we hadn't quite understood. Clean tidy and friendly, nice to have in the house
Customer in Kent
, work completed
Recommended
LPG Boiler service
Always use the services of the Boiler Engineer. They are very professional, courteous, helpful and competitively priced. Wouldn't want to use anyone else.
Customer in Kent
(Reviewer did not use service)
Recommended
Very thorough work
Customer Service
Quality
Value
As usual excellent work on my oil boiler service. Your guys were on time, very efficient and kept me well informed. They were also very tidy and friendly, I would have no hesitation in recommending The Boiler Engineer.
Customer in Kent
, work completed
Recommended
Oil Boiler servicing
Customer Service
Quality
Value
First time using this company and they were excellent. My boiler is relatively old so i was expecting to be told it needed replacing soon which is my general experience but i was reassured thet it was still efficient and in relatively good condition. Easy to book, confirmed servicing costs, arrived promptly, were very polite and offered helpful advice. Will definitely use company again and was delighted to find them, highly recommended.
Customer in Kent
, work completed
Recommended
Very efficient and good quality service
Customer Service
Quality
Value
Very efficient and good quality service. Called them one day, fixed the problem the next day. Friendly and professional engineers.
Customer in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Great service, prompt and thorough investigation of boiler, diagnosed and repaired. Would definitely use this company again .
Customer in Kent
, work completed
Recommended
Oil boiler repair
Customer Service
Quality
Value
Dillon arrived on time and ready for work. He quickly diagnosed the problem and fixed it without any “song and dance” and went on to spot a future problem with the pipes bringing oil to the boiler. Very pleasant young man. He cleaned up all the areas in which he had worked.
Customer in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We were very impressed with the Boiler Engineer who fitted a new oil boiler for us. Ronnie and his team (Cameron and Brandon) and Tracy in the office communicated excellently throughout. Ronnie inspected the site and provided sound advice and a competitive quote. They completed the job very efficiently. We were impressed with their politeness and neatness: it was a pleasure to have them working in our home. They did an excellent job and we would very much recommend them.
Customer in Kent
, work completed
Recommended
Brilliant Service
Customer Service
Quality
Value
I have used The Boiler Engineer 3 times now for different issues with my boiler and I have been very impressed by the service I have received from them each time. As soon as I contact them they are quick to schedule in a visit and providing clear details on costs up front. Sam attended again yesterday and resolved issues with boiler pressure as well as completing a full service. He arrived on time and was very professional. I would definitely recommend The Boiler Company and would definitely use them again.
Customer in Kent
, work completed
Recommended
Confident and efficient
Customer Service
Quality
Value
Nigel from the Boiler Engineer explained all aspects of choosing a new boiler and having a new boiler fitted very clearly. His firm had done work for me before and had always done a good job, so after considering my options, I decided to go ahead. The heating engineers, Brandon and Archie, were a pleasure to have in my house. They explained everything to me step by step so that I was not overwhelmed. They worked hard from 8 am until 5 pm for two days, but at all times they were efficient and courteous. I am delighted that I chose The Boiler Engineer to install my LPG boiler and a new heated towel rail.
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
It was nice to meet up again with this pleasant young engineer who was part of the installation team of our system last year. He performed todays annual boiler service professionally. He is a credit to your company. Thankyou.
Customer in Kent
, work completed
Recommended
Fault with Valiant combi boiler
Customer Service
Quality
Value
From phoning early morning with the problem, the engineer appeared promptly, discovered the fault, and contacted the supplier to buy the part. Contacted again quite quickly and able to fit the part tomorrow. Very efficient service, polite and friendly engineer, and respectful of the home environment.
Customer in Kent
, work completed
Recommended
New Gas Boiler.
Customer Service
Quality
Value
My thanks to Wayne at The Boiler Engineer Ltd, Ashford Kent. for the speedy and realistic price for replacing my tenants old boiler, they were very happy with work done by Brandon Bourne, so the company has my full recommendations.
Customer in Kent
, work completed
Recommended