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The Boiler Engineer Limited
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers
Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East
Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls
Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry
As "Your Local Heating Experts" we are happy to help
The Boiler Engineer Ltd are Gas Safe and Oftec Registered
Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering
Interest Free Finance Available on New Boilers
New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee
Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
More Services
- lpg gas bottle installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
161 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great work
Customer Service
Quality
Value
Dillon is a really approachable person who made sure that we understood what needed to be fixed and why. Really personable, felt that we understood what he had done Gave detailed reports of the boiler
Customer in Kent
, work completed
Recommended
Efficient and timely service
Customer Service
Quality
Value
We had no hot water at the start of a bank holiday weekend. Call made to get urgent appointment to see what was wrong. Part was ordered immediately and delivered promptly. They fitted new electrics . We got the first call after the May Holiday and boiler now running smoothly again. I would recommend as the diagnostic fault finding was accurate part ordered immediately and fitted quickly without any problems
Customer in Kent
, work completed
Recommended
Reliable service
Customer Service
Quality
Value
Had our boiler serviced. Excellent experience, easy to make and amend appointments. The engineer Cameron explained everything thoroughly and was very professional. We had to have SGN called out which was all arranged and dealt with quickly with minimal disruption. Would highly recommend.
Customer in Kent
, work completed
Recommended
Professional, friendly and trustworthy
Customer Service
Quality
Value
We have used the Boiler Engineer for a few years now. I can't fault them. Their staff are always so nice to deal with and I always feel reassured by their knowledge. Their pricing is very reasonable too.
Customer in Kent
, work completed
Recommended
Oil Boiler Engineers with a difference. Really care about the job
Customer Service
Quality
Value
Excellent engineers. Worked hard to discover the problem with my boiler and helped me to contact the manufacturer to get it sorted out. Eventually the problem was identified by the manufacturer and they tasked The Boiler Engineer to fix it on their behalf which they did excellently.
Customer in Kent
, work completed
Recommended
Friendly trustworthy firm
Customer Service
Quality
Value
This firm have attended to my boiler a couple of times now. First time was a new boiler Second time was a service. Their work is of a very high standard and they always leave the site clean and tidy. Being a woman on your own it’s always nice to feel comfortable and at ease with traders. I’ve spoken to a few different people at this firm now on phone and in person all of whom are extremely friendly. I won’t use any other firm now for my boiler needs.
Customer in Kent
, work completed
Recommended
Excellent and Fast Service
Customer Service
Quality
Value
We had an issue with our heating and hot water. We called and an engineer came within the hour and was extremely helpful, polite, and knowledgeable and sorted out all of our issues quickly and efficiently. I was extremely impressed and would not hesitate to recommend their services.
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Came to service the boiler on the 29/01/2026 found a gas leak that required a specific type of seal, ordered the seal, came back the next morning AM, replaced the seal done all the tests, no issues, certified the boiler safe to use, very friendly, efficient, clean and tidy, excellent service would recommend to anyone.
Customer in Kent
, work completed
Recommended
Highly recommend
Work carried out efficiently and within the specified time. Would highly recommend to anyone Ronnie and Ben worked on replacing my oil Boiler and were polite and professional and tidy
Customer in Kent
(Reviewer did not use service)
Recommended
Boiler Service
Customer Service
Quality
Value
Cameron did a great job. He was extremely polite and a really nice chap. Did a thorough job, including checking the thermostats, smoke and carbon monoxide detectors and the gas hob and meter as well as a full boiler service. I would recommend.
Customer in Kent
, work completed
Recommended
Friendly and Efficient
Customer Service
Quality
Value
The young man assigned to do the service was friendly and efficient. The service was carried out quickly and without any fuss.
Customer in Kent
, work completed
Recommended
Restore heating and hot water, repairs and service
Customer Service
Quality
Value
From telephone call to initial repair being done was less that 24 hours from start to finish. Further repair and full service of the system was undertaken promptly and efficiently. The engineers were courteous, professional, clean and tidy with their work keeping me up dated throughout the process until conclusion.
Customer in Kent
, work completed
Recommended
Biler Service
Customer Service
Quality
Value
I have used this company for many years for servicing the boiler. They are always efficent and knowledgeable. I highly recommend them.
Customer in Kent
, work completed
Recommended
Installed aircon
Customer Service
Quality
Value
The team at the Boiler Engineer Limited were excellent. Wayne initially provided advice via email to help with our planning permission process. He then came over promptly to review the project. He provided some helpful insights and suggestions on how best to install and how to minimise the visibility of the unit and ducting. The installers came in three slots and were on time, efficient, pleasant to have around and left our house / garden tidy. We will be using the Boiler Engineer Limited again.
Customer in Kent
, work completed
Recommended
Such reliable and friendly service
Customer Service
Quality
Value
We had a problem with our hot water/heating system. Our engineer was prompt and friendly. He explained the issue, fixed it. He left the area clean and tidy, as he found it. The Boiler Engineer company always offers a first class service, from the first point of contact on the phone through to the professional work that is carried out. We've always been very happy with the company, and highly recommend them.
Customer in Kent
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
We have used The Boiler Engineer Ltd serval times in the past for service checks of our boiler and for parts replacement. Due to the age of our boiler we decided to get a replacement this year and chose to use the Boiler Engineer Ltd again. The date was arranged quickly and the engineers arrived on time. They worked hard throughout the day to ensure that the new boiler was installed the same day discussing any minor changes or worked needed as they progressed through the installation. They engineers were very professional, polite and tidy, clearing everything away at the end of the day and taking the time to explain how the new boiler worked and covering areas such as dealing with low pressure. Things were explained clearly and without being rushed. We are really pleased with the end result and we would definitely used The Boiler Engineer Ltd again in the future.
Customer in Kent
, work completed
Recommended
Highly recommend The Boiler Engineer
Customer Service
Quality
Value
Dillon visit my property to service my oil boiler. He was very efficient & knowledgable. He was also very polite and well mannered.
Customer in Kent
, work completed
Recommended
Great work by helpful engineer
Customer Service
Quality
Value
Just had my Worcester Bosch boiler serviced by The Boiler Man. Have been using this company annually for a number of years now. Work always done to time, with no mess or problems. Friendly and helpful engineer and no increase in price (£80) is also appreciated.
Customer in Kent
, work completed
Recommended
Excellent service again
Customer Service
Quality
Value
Our water heating circuit went down but TBE were able to call in the same day to diagnose and carry out the necessary work then next morning which was very helpful given the cold weather! As usual on our old pipework, a less than easy job which Cameron worked through patiently. Thanks again to TBE.
Customer in Kent
, work completed
Recommended
Annual service of boiler
Customer Service
Quality
Value
Annual service of boiler and the subsequent repair all carried out very efficiently and at the times agreed
Customer in Kent
, work completed
Recommended
I use boiler engineer annually
Customer Service
Quality
Value
Very efficient and happy to recommend. Used them annually for many years. Trust them to do a good job for a fair price
Customer in Kent
, work completed
Recommended
Urgent service and repair
Customer Service
Quality
Value
Having just purchased a Hotel from the Administration, the commercial boilers required a service. I contacted the Boiler Engineer, who jumped on the problem, sending an engineer out who serviced the first boiler and identified the issue with the second boiler, which was then repaired in super quick time. The engineer was knowledgeable and took me through what he had done and the next steps. I would have no hesitation in using the Boiler Engineer in the future.
Customer in Kent
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
At this time of year it is important that the boiler works....so I invite the Boiler Engineer to come and give it the once over. Sam was the Engineer who arrived and was quick to find a problem and solve it....so now the house is warm to wake up to and hot water is plentiful. I am so grateful to Sam, and also to Tracy in the Office who is the first line of contact. Tracy organised the Engineer to come and rang me with a time the engineer would arrive. This is a first class Service and I would not use any other for my Boiler issues. Thanks to both Tracy and Sam, I woke to a warm house this morning.....lovely !!
Customer in Kent
, work completed
Recommended
Good service, polite technician
Customer Service
Quality
Value
We had a boiler service from Boiler Engineer and we were pleased with the professionalism and the engineer Brandon was very helpful and with a cheerful positive manner. Will use again
Customer in Kent
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
I was recommended the boiler engineer by my sister after recently moving to the area. From the first call they were great, easy to book, really quick turnaround and really friendly. I knew I needed to get my boiler serviced but have always had mains gas as apposed to bottles so really wasn’t sure what I needed, the lady in the phone was lovely and booked me in and confirmed all the details. On the day the engineer arrived promptly and was so friendly talked me through everything I needed to know and answered my questions without hesitation. Absolutely fantastic service start to finish!
Customer in Kent
, work completed
Recommended