Endorsed by Which?

The Boiler Engineer Limited

5.0

67 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Installation, Service and Repair, New, Gas Oil and LPG Boilers

Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and all the local villages

Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls

Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and comercial heating industry

As "Your Local Heating Experts" we are happy to help

The Boiler Engineer Ltd are Gas Safe and Oftec Registered

Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering

Interest Free Finance Available on New Boilers

New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee

Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton, Warmflow, Firebird

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • lpg gas bottle installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
I have been with the boiler engineer for a few years. This year another fault-free service, the crew were very pleasant and and carried out the work well. they were able to answer a few problems i thought i had (wrongly) as it happened. i shall use them again. well done.
Customer in Kent Posted on 14/06/2024 , work completed 13/06/2024
Great work and service
Customer Service
Quality
Value
Ronnie and the guys were great, very hard working and friendly. They were very tidy and we are very pleased with their work and service.
Customer in Kent Posted on 23/05/2024 , work completed 22/05/2024
Boiler service
Customer Service
Quality
Value
Annual service completed satisfactorily just a few days after booking it. All okay and new certificate issued just an hour after completing the service. NB: And the price of the service was the same as last year
Customer in Kent Posted on 26/04/2024 , work completed 22/04/2024
First Class service
Customer Service
Quality
Value
The Boiler Engineer replaced my gas boiler today. I have nothing but praise for them: they arrived on time, were courteous and clean, Obviously knew what they were doing, did a neat job and left the site tidy. Strongly recommended.
Customer in Kent Posted on 25/04/2024 , work completed 25/04/2024
Professional, prompt and pleasant.
Customer Service
Quality
Value
The Boiler Engineer installed my LPG heating system 10 years ago and have serviced it annually. They remind me when a service is due, arrange appointments times that suit me, turn up on time and service the boiler which has run, without fault, since installation so they must be doing it right! They are always extremely pleasant to deal with and highly professional - if only one could say that about more British businesses! I have no hesitation in recommending them.
Customer in Kent Posted on 05/04/2024 , work completed 05/04/2024
Reliable and Efficient
Customer Service
Quality
Value
We use the Boiler Engineer as they are reliable, always do a good job, are helpful and friendly and their charges are reasonable. Todays service by Sam lived up to this high standard.
Customer in Kent Posted on 20/03/2024 , work completed 20/03/2024
Excellent service
Customer Service
Quality
Value
Had an issue with heating system in that it was running constantly. Phone the Boiler Engineer Monday morning, two engineer attended mid afternoon the same day and replaced the faulty part. Engineers were polite and very efficient.
Customer in Kent Posted on 05/03/2024 , work completed 04/03/2024
Marvellous Service
Customer Service
Quality
Value
Had my boiler serviced today. - They send you a reminder to book - They turn up when they say - They work really efficiently and cleanly - The engineers are always helpful, cheerful and offer advise if needed
Customer in Kent Posted on 22/02/2024 , work completed 22/02/2024
Amazing Service
Customer Service
Quality
Value
In need of a new boiler, we were recommended The Boiler Engineer. The initial phone enquiry was greeted by the lady at the front desk. She was courteous, friendly and helpful, setting us up with an initial meeting to discuss our needs. (We even got a friendly reminder call before the visit and the Install) The business owner came to our home and discussed all options, provided (really helpful) suggestions for the best product(s) & install and answered all our questions. The subsequent quote was clear and detailed, provided in good time and very competitive. On the day of installation, we had an engineer and apprentice turn up (on time). The job was completed as scheduled and they even stayed a little late on one evening to make sure we had some heating and hot water while the internet wasn’t ‘playing ball’ with our new Hive system. All the way through the installation, they were very respectful of our home, happily answered any questions we had and explained everything that was being done, finishing up with a full run-through on how to use our new heating installation. A really brilliant company with an apparent desire to make sure that Customer Service and appropriate product recommendation are at the top of their agenda. Thoroughly recommended.
Customer in Kent Posted on 05/01/2024 , work completed 13/12/2023
Boiler Service
Customer Service
Quality
Value
Excellent service. Booked the boiler service for the same day. Ben was on time, very polite and friendly. Completed the work, was very thorough, including checking gas hob, smoke alarms and carbon monoxide alarms. Very professional, would recommend if you need a boiler service.
Customer in Kent Posted on 03/01/2024 , work completed 03/01/2024