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The Boiler Engineer Limited
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers
Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East
Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls
Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry
As "Your Local Heating Experts" we are happy to help
The Boiler Engineer Ltd are Gas Safe and Oftec Registered
Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering
Interest Free Finance Available on New Boilers
New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee
Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
More Services
- lpg gas bottle installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
147 reviews
Recommended
Recommended
by 99% of customers
Sort by
Boiler engineers came to my rescue!
Customer Service
Quality
Value
I called the boiler engineers when I was desperate I had been left by an emergency plumber with a new boiler he had installed that was not working and not safe. These amazing engineers came the same day. They restored by boiler and fitted a new programmer. They were efficient , knowledgeable polite and respectful. They gave me a gas safe certificate that the previous emergency plumber had not provided and he was when checking not on the gas safe register. Please be wary of calling these out of hours emergency plumbers. Who charge a very high hourly rate. I can highly recommend them
Customer in Kent
, work completed
Recommended
Professional service
Customer Service
Quality
Value
I've used the Boiler Engineer for many years. Wayne, Tracy, and their team of engineers continue to provide an excellent service. Communication with the business is efficient and straightforward, appointment times are reliably met, and the engineers are very proficient and informative. Thoroughly recommended.
Customer in Kent
, work completed
Recommended
Fitted new watchman devices
Customer Service
Quality
Value
Booking made the day before, engineers arrived with the time specified and completed the work quick and efficiently
Customer in Kent
, work completed
Recommended
Work to control system
Customer Service
Quality
Value
Problem with hot water service controls. Timer etc. Customer did not know of hidden battery pack behind hot water temperature controller attached to cylinder. Do now. All was tested and set up confirmed. First rate job on immediate call out. Completely satisfied. JD
Customer in Kent
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
The Boiler Engineer installed our new gas boiler last year and is now providing its annual check and service. Very friendly and efficient folk who have been very responsive to our needs. Thoroughly recommend them!
Customer in Kent
, work completed
Recommended
Excellent as always
Customer Service
Quality
Value
Had a smell of Kerosene around our oil boiler. Connor from the boiler engineer found the tiniest of weeps from one joint. He sorted it in double quick time. Easy to chat to, polite and tidy. One very satisfied customer.
Customer in Kent
, work completed
Recommended
Good customer service
Customer Service
Quality
Value
I sent an online quote request to 3 companies for a new boiler. The first company to respond was The Boiler Engineer. Wayne arrived to give a quote and was friendly, knowledgeable and keen to get the job. The quote was competitively priced and he also returned at a later date in order to quote for a radiator. The work was scheduled for the following week and a friendly engineer came to install the boiler and radiator. The job was completed slightly earlier than expected. The engineer found a leak and this was fixed for no extra charge. The next day, I noticed something that was missing and when I contacted the office, they sent round an engineer immediately to fix this.
Customer in Kent
, work completed
Recommended
It was a leaking radiator and a check of Flue installation
Customer Service
Quality
Value
Arrived at the agreed time and did all the necessary work quickly and tidily. Very happy with their work.
Customer in Kent
, work completed
Recommended
Reliable Company
Customer Service
Quality
Value
Always efficient, courteous engineer and value for money We use them every year and have never been disappointed
Customer in Kent
, work completed
Recommended
Excellent as ever.
Customer Service
Quality
Value
The engineer arrived on time and completed a thorough service of the boiler as well as sorting out a couple of queries I had.
Customer in Kent
, work completed
Recommended
Excellent service and company
Customer Service
Quality
Value
The Boiler Engineer company are an excellent outfit who fitted our underfloor heating on time and to budget. Their people are very professional, and nothing is too much trouble. I would recommend them very highly.
Customer in Kent
, work completed
Recommended
Annual boiler service
Connor, the engineer for the Boiler Engineer company, arrived promptly as always. He’s very polite and helpful and gets on with the job. He completed the work in about an hour and half. Would highly recommend this company.
Customer in Kent
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
We have been using the boiler engineer for several years and we have been pleased with the professional and good quality work.
Customer in Kent
, work completed
Recommended
Quality, clean and efficient service
Customer Service
Quality
Value
Very efficient team installed a new boiler and immersion heater, and repaired a few radiator valves. They said it would take four days to complete the work and that is exactly what they did. They kept us updated on progress throughout, were very polite and professional and explained everything very clearly and simply. Also very considerate as they progressed with the work, bearing in mind I was working from home at the time. Very pleased with the result, and would recommend.
Customer in Kent
, work completed
Recommended
Great work
Customer Service
Quality
Value
Fantastic work, friendly and professional engineers. Came out the same day to assess the work and as soon as the part was in, a couple of days later, the work was completed.
Customer in Kent
, work completed
Recommended
Gas boiler yearly service
Customer Service
Quality
Value
Boiler Engineer are a local business with a very good reputation for reliability, fair pricing, excellent service by a great team of pleasant and polite engineers. From my own experience and listening to others who have used The Boiler Engineer can safely say would recommend to others.
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
The company was highly recommended when I moved to the area and the work has been carried out to the agreed schedule and budget with cleanliness. The engineers have always been polite, pleasant, answered my queries and tested smoke and monoxide alarms. To-date, nothing has gone wrong.
Customer in Kent
, work completed
Recommended
Heating Repair
Customer Service
Quality
Value
Central heating working intermittently. System drained and three port valve replaced. Heating now working effectively. Engineer arrived on time and undertook work effectively. Repair took longer than estimate due to problem elsewhere in the system but this was rectified. Cost as expected
Customer in Kent
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Old boiler removed and new combi installed. Wayne visited to survey the property, next day submitted quote. The following week Brandon, Cameron & Dillon (all a credit to the company) arrived to start work. Very likeable lads and very efficient, all work completed within 3 days, outstanding service from start to finish.
Customer in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
As usual Connor did an amazing job turned up on time happy polite tidy complete thorough job done fully explained everything I needed to know thank you
Customer in Kent
, work completed
Recommended
The Boiler Engineer gas boiler service
Customer Service
Quality
Value
This company is helpful, efficient and easy to contact. The engineer arrived on the time booked (as they always do) was very polite and thorough (annual gas boiler service) I have no hesitation in recommending them.
Customer in Kent
, work completed
Recommended
Annual boiler maintenance
Customer Service
Quality
Value
The engineer arrived on time. He diligently cleaned the baffles in the boiler and the firing mechanism, reassembling same, putting the boiler to work. He checked the oil quality and flow and the flue gas, taking record photos sent to me. He left the boiler off at my request. He inspected the external oil storage tank complete with isolation tap and forwarded pass certificate and photo. He checked our carbon monoxide alarm for operation. He left the premises clean and tidy. Good job. It is assumed that when the heating season begins the boiler and its associated pumps will switch on to run at the presets saved from last year when the electrical isolator is switched on by myself.
Customer in Kent
, work completed
Recommended
New Oil Boiler in Throwley
Customer Service
Quality
Value
I am delighted to leave a review for The Boiler Engineer Company in Ashford. From start to finish we have found the company to be totally professional. Wayne was extremely helpful in the advice given to us and filled us with confidence with his experience and knowledge when he came to give the quote. Ronnie and his team were also excellent and carried out the job to a very high standard. The standard of customer service and communication was excellent. Would definitely use them again and recommend to anyone.
Customer in Kent
, work completed
Recommended
Neat, tidy and successful.
Customer Service
Quality
Value
Arrived at the specified time and replaced a noisy ball valve on the main tank. Job done quickly and successfully.
Customer in Kent
, work completed
Recommended
New boiler & central heating system
Customer Service
Quality
Value
Very impressed with the work carried out by The Boiler Engineer Ltd. They were punctual, clean and tidy and completed the work on time as per the quote. It was a big job carried out over 3.5 days with a tutorial of the new boiler and central heating system. I would definitely use The Boiler Engineer again and would recommend using them.
Customer in Kent
, work completed
Recommended