Excellent service
The engineer was prompt on the day and carried out the servicing of my LPG gas appliances and safety checks as required. The job was completed on time and to the price quoted. The engineer was both polite and very thorough in his work, he was also well presented. He also kept me informed of all that was done and whether there were any problems.
Customer in Kent
Posted on 13/04/2023
, work completed 13/04/2023
Recommended
Prompt, reliable company
I contacted The Boiler Engineer with an unusual problem I was experiencing with my boiler. They sent an engineer the same day who was friendly, professional and did a thorough investigation and explained to us what he thought the problem was using layman's language. This is the only company we trust to deliver a great and reliable service.
Customer in Kent
Posted on 13/04/2023
, work completed 11/04/2023
Recommended
A terrific job by The Boiler Engineer
We had TBE round to replace an LPG combi boiler. They arrived on time, removed the old boiler, fitted the new one, sorted out all the peripherals, flushed the radiators, and checked it all for operation and safety. They were polite, professional and very clean. From our initial contact , through the quote and completion of the work, they were spot on. Highly recommended!
Customer in Kent
Posted on 11/04/2023
, work completed 30/03/2023
Recommended
Problem with water heating
The very competent engineer arrived as scheduled, fitted the new part, checked that the system was fully functional and left, all within 1 hour. Very pleased.
Customer in Kent
Posted on 30/03/2023
, work completed 29/03/2023
Recommended
Very efficient service.
Booking a convenient visit was quick and easy. Ben was spot on time for the visit and was very efficient. He explained everything very well and we were very satisfied with his work. Will certainly use them again and strongly recommend them.
Customer in Kent
Posted on 22/03/2023
, work completed 22/03/2023
Recommended
Had no downstairs heating. Reported the fault and repaired the same day
We lost heating to the downstairs radiators. Reported the fault 8.30 Monday morning and the repair was completed by 2pm. Excellent service from Ben. A new motor was fitted to the zone valve and all costs were covered by our service plan.
Customer in Kent
Posted on 20/03/2023
, work completed 20/03/2023
Recommended
Work undertaken very quickly and efficiently
My request for urgent attention to my central heating boiler was carried out within and hour and a half of my telephone call. The engineer carried a good supply of spare parts and quickly identified that a new pump was required which he fitted there and then. He also needed to drain the whole system, and later to bleed radiators etc before turning on the much improved heating. Thank you for a very prompt response
Customer in Kent
Posted on 02/03/2023
, work completed 27/02/2023
Recommended
Anual boiler service
Just had our boiler serviced by the boiler engineer LTD. The engineer arrived on time and respected my property. This is the second time I have used The Boiler Engineer Ltd and I will always recommend them to anyone that needs a gas-safe engineer. Thank you again.
Customer in Kent
Posted on 15/02/2023
, work completed 15/02/2023
Recommended
boiler service
Done with minimum fuss in 45 minutes, arrived 30 minutes after the appointed time but that was no problem.
Customer in Kent
Posted on 12/01/2023
, work completed 12/01/2023
Recommended
Peace of mind.
Weekend!! Damn, Boiler has shut down, house getting colder. Ring breakdown cover at The Boiler Man Ltd. Mon. morning, ring office - visit arranged - doorbell, 2 smiling young men to sort out problem. One qualified and familiar with system, other young, attentive, learning his trade. Both smiling, chatty and polite, find problem, able to make good with no delays. Boiler running, tests carried out, job done, no dramas, efficiency. House warming up, good job, well done I am happy - and warm again, Thankyou Boiler Engineer.
Customer in Kent
Posted on 11/01/2023
, work completed 09/01/2023
Recommended
Amazing!
Contacted at short notice, unable to use heating with Christmas fast approaching, The Boiler Engineer came out the next day!! Restored our heating system to good working order! Jamie the engineer was professional, informative and cracked on with no fuss. We would highly recommend The Boiler Engineer, without question or hesitation.
Customer in Kent
Posted on 22/12/2022
, work completed 21/12/2022
Recommended
Punctual and professional
The service we have received from The Boiler Engineer has been wonderful, they really worked hard to fit is in when we were left with no heating or hot water, at the coldest time of year. The engineer arrived punctually, kept his workspace clean and tidy and was very clear about what work was needed. A great service.
Customer in Kent
Posted on 19/12/2022
, work completed 19/12/2022
Recommended
Excellent company and service
The Boiler Engineer conducts our annual boiler service, reminds us that it is due, and the company is excellent. Their engineers are super polite and efficient. As well as checking the boiler, they also check carbon monoxide and smoke alarms. We feel very safe and looked after following their service. Thank you.
Customer in Kent
Posted on 16/12/2022
, work completed 15/12/2022
Recommended
Central heating boiler installation
Fantastic company, Their costs were not only competative but each aspect of the job was tototally transparent with no hidden costs. Very efficient back office support; friendly and competent engineers who arrived on time and were always polite and informative. I would not hesitate to recommend The Boiler Engineer and indeed have already done so.
Customer in Kent
Posted on 14/12/2022
, work completed 09/12/2022
Recommended
Great work
He was on time and did the job efficiently and successfully. Thanks very much. We will use this engineer again
Customer in Kent
Posted on 01/12/2022
, work completed 01/12/2022
Recommended
Quick Response & Friendly Service
In these days of difficulty in finding any tradesman. I got an instant response with an appointment within 24 hours. The service I received was friendly and honest. You cant ask for more than that.
Customer in Kent
Posted on 03/11/2022
, work completed 03/11/2022
Recommended
Review
Use this company every year and every year it’s a great service. Always on time. Reasonable cost and always do a good job by very friendly, polite and knowledgeable people. Would not hesitate in recommending them
Customer in Kent
Posted on 03/11/2022
, work completed 03/11/2022
Recommended
Reliable!
Always reliable, great job servicing our oil boiler. Trustworthy, professional and very efficient. Thank you.
Customer in Kent
Posted on 26/10/2022
, work completed 26/10/2022
Recommended
Annual Check
The engineer arrived on time and worked quickly and tidily. He answered all our questions and was meticulous in his safety checks. We were extremely impressed by him.
Customer in Kent
Posted on 17/10/2022
, work completed 17/10/2022
Recommended
Quality and piece of mind
I can't praise them enough not only did they undercut another company by one thousand two hundred pounds, they also did it in three days that suited me. Very pleased with the neat pipe work. Excellent.
Customer in Kent
Posted on 15/10/2022
, work completed 14/10/2022
Recommended
Boiler service
I found The Boiler Engineer Ltd on line, and telephoned to arrange a service. The lady who I spoke to explained fully what would be done, in a very calm and pleasant manner. An appointment was arranged for three days later. The engineer, Brandon, explained what he was doing, and discussed we the best way to set the controls, for maximum efficiency. He was very patient and not condescending! Top class service from first to last. Colin Frith
Customer
Posted on 07/10/2022
, work completed 07/10/2022
Recommended
Such any easy process
Well, what can you say except this is service! From making the appointment to the engineer turning up on time and very professional. I would not hesitate to recommend the Boiler Engineer. Great Work
Customer in Kent
Posted on 06/10/2022
, work completed 05/10/2022
Recommended
Excellent service from start to finish
Having had issues with our old boiler, Wayne was very quick to come round and quote us for a new installation. Just a couple of weeks later as promised, the lads turned up to start the job. Everything was kept perfectly clean and work was carried out with no issues whatsoever. We also had a Hive system fitted and Jamie was very helpful in setting it all up for us. Would totally recommend this company as the lads who carried out the work were very polite and professional.
Customer in Kent
Posted on 22/09/2022
, work completed 03/09/2022
Recommended
Great service efficient polite and helpful
Great service very polite and helpful quick to respond to queries and also offer advice. Quickly emailed all documentation and invoice would definitely recommend and I will use again as reliable trades are so difficult to find now
Customer in Kent
Posted on 22/08/2022
, work completed 18/08/2022
Recommended
Boiler Fault
Very knowledgeable reception staff spent time reviewing the manufactures information before calling me. Engineer on time very good at explaining all they was doing to the boiler and explained about the boiler.
Customer in Kent
Posted on 09/08/2022
, work completed 09/08/2022
Recommended