The Boiler Engineer Limited

In these days of difficulty in finding any tradesman. I got an instant response with an appointment within 24 hours. The service I received was friendly and honest. You cant ask for more than that.

Use this company every year and every year it’s a great service. Always on time. Reasonable cost and always do a good job by very friendly, polite and knowledgeable people. Would not hesitate in recommending them

Always reliable, great job servicing our oil boiler. Trustworthy, professional and very efficient. Thank you.

The engineer arrived on time and worked quickly and tidily. He answered all our questions and was meticulous in his safety checks. We were extremely impressed by him.

I can't praise them enough not only did they undercut another company by one thousand two hundred pounds, they also did it in three days that suited me. Very pleased with the neat pipe work. Excellent.

I found The Boiler Engineer Ltd on line, and telephoned to arrange a service. The lady who I spoke to explained fully what would be done, in a very calm and pleasant manner. An appointment was arranged for three days later. The engineer, Brandon, explained what he was doing, and discussed we the best way to set the controls, for maximum efficiency. He was very patient and not condescending! Top class service from first to last. Colin Frith

Well, what can you say except this is service! From making the appointment to the engineer turning up on time and very professional. I would not hesitate to recommend the Boiler Engineer. Great Work

Having had issues with our old boiler, Wayne was very quick to come round and quote us for a new installation. Just a couple of weeks later as promised, the lads turned up to start the job. Everything was kept perfectly clean and work was carried out with no issues whatsoever. We also had a Hive system fitted and Jamie was very helpful in setting it all up for us. Would totally recommend this company as the lads who carried out the work were very polite and professional.

Great service very polite and helpful quick to respond to queries and also offer advice. Quickly emailed all documentation and invoice would definitely recommend and I will use again as reliable trades are so difficult to find now

Very knowledgeable reception staff spent time reviewing the manufactures information before calling me. Engineer on time very good at explaining all they was doing to the boiler and explained about the boiler.

The engineer arrived promptly and got straight into the service. He was able to answer questions that I had as the new owner of the property. Two issues were identified and fully explained to me. I’m confident that the remedial works will also be done effectively.

We had a problem with our boiler, so I rang Wayne at about 08.00 hours. He answered cheerfully and promised a visit from one of his engineers between 13.00 and 14.00. I asked if he could organize a service for two other boilers on the premises, and he agreed they would try to do that at the same time. The engineer turned up at exactly 13.00 hours to sort out the problem and service the first boiler, and a second engineer arrived half an hour later and serviced the other two. All very efficient, timely and within budget. Top class service. I thoroughly recommend this company.

It is an increasingly rare occurrence to find a company that does what it says, when it says and does it in a friendly and efficient manner. From first contact to completion, interaction with everyone involved has been a pleasure. My enquiry on a Friday resulted in a visit the following Monday. Requirements were discussed and a quotation was hand delivered the following day. The price was competitive and the quotation clearly stated the scope of the works. I accepted the quotation the following day and an installation date was agreed immediately. Work commenced on the date agreed and lasted the estimated three days. All employees were a credit to the company. Polite, respectful, friendly and efficient. Work was of an excellent standard and communication was maintained with regard to progress and clarification of various points throughout the job. Protective sheets were put down in all areas where they worked and care was taken to avoid damage. I reported, by email, a faulty motorised valve at 18.30 the day following completion of the works. The problem was acknowledged within 30 minutes and the fault was being rectified at 08.00 the following morning. That is first class service. Within two days of completion I received all relevant certification documentation including the OFTEC Building Regulations Compliance Certificate and the Boiler Manufacturer’s Guarantee. If you want a first class job use a first class company. Use The Boiler Engineer Ltd. Do not look elsewhere.

I found engineer both knowledgeable and very efficient. Initial service was carried out and subsequent replacement part fitted. All work done without creating a need, in fact he ensured no debris or water remaining. Very polite and thorough. Very professional.

Great service from the boiler engineer as always. They turn up on time, engineers very polite and clean up after themselves. Would always recommend them, you cant go wrong.

Annual gas boiler service and certification. Super efficient, prompt and polite service - highly recommended!

I called The Boiler Engineer for an annual service and was extremely impressed with how quickly they were able to arrange it. I was advised of the total cost at the time which is very reassuring. I have an LPG boiler which is a problem for some companies but no problem for Brandon, my engineer, who advised me that all their engineers are fully trained and certified. I was left with a Gas Service Certificate detailing all the checks carried out and I was advised that I would be receiving a call one month before the next service was due. Excellent service from both Brandon and the lady to whom I spoke on the phone.

Brandon was very good and explained everything he was doing. Service from all the staff has always been excellent.

I use the parts and labour deal payable monthly. Called regarding a problem with the heating system and they were available same day within hours. Engineer quickly established problem and returned next day to complete as per had to be ordered. All work tidy, clean - engineer very polite and explained work done. Would not hesitate to recommend.

We have used this firm for a few years now. They always come up trumps - stick to the time given, unfailingly polite and conscientious and reasonably priced. Thoroughly recommend.

Called this company this morning as we had an issue with our oil boiler. Sent an engineer out within an hour. Serviced our boiler and fixed the fault. Engineer was extremely thorough and knowledgeable, guided me through exactly what the problem was, showed me what he had done to fix it, then hooked up his emission machine and went through all the details with me. Just had the invoice through and was shocked at the price was expecting it to be a lot higher. Thoroughly recommend this company. Excellent service from start to finish from the very helpful lady I spoke to on the phone to the great engineer that came out. Brilliant service. Will be using this company from now on in and have just signed up to the boiler care package. Fantastic job

I cannot fault the team at The Boiler Engineer. They came out promptly and diagnosed the problem straight away. The repair was completed with constant updates and in a highly professional way. I would highly recommend this company.