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The Boiler Engineer Limited
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers
Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East
Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls
Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry
As "Your Local Heating Experts" we are happy to help
The Boiler Engineer Ltd are Gas Safe and Oftec Registered
Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering
Interest Free Finance Available on New Boilers
New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee
Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
More Services
- lpg gas bottle installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
167 reviews
Recommended
Recommended
by 99% of customers
Sort by
Really thorough…..
Customer Service
Quality
Value
Called out an Engineer as there was a loud noise coming from the hot water tank when the central heating closed off. Engineer arrived that afternoon - friendly, tidy and whilst he quietly got on with resolving the issue, he took time to explain the problem and the solution he had adopted. He checked all was ok and then left.
Customer in Kent
, work completed
Recommended
Very helpful young man. Did an excellent job and left me with some useful advice. Also, told me what would follow, which is helpful to know.
Customer Service
Quality
Value
The above is the review in total.
Customer in Kent
, work completed
Recommended
Friendly and Efficient
Customer Service
Quality
Value
Had a suspected leak in my boiler, called The Boiler Engineer Ltd, from first contact with them they were friendly and helpful. They got a person out that day and they didn’t take long before finding the problem. He was also friendly and informative and didn’t waste any time. They needed to come back for a second visit as they did not have the part on-hand, but he had it ordered before he left and came back 2 days later to fix the leak. A very efficient and friendly service with fair value and respect for your time.
Customer in Kent
, work completed
Recommended
Timely discovery prevents a serious issue
Customer Service
Quality
Value
Sam attended for a planned boiler service and detected a small leak from a valve on the boiler. Had this gone undetected, we would have had a serious problem. Sam returned to replace the valve and all is now as it should be. We’re very grateful!
Customer in Kent
, work completed
Recommended
Great Service from the Boiler Engineer
Customer Service
Quality
Value
I've been using them for several years. From start to finish, the service is always professional, efficient, and thorough. Always carry out the work with great attention to detail & professionalism. The pricing is very fair, and the level of customer service was brilliant. I highly recommend The Boiler Engineer to anyone in need of a reliable and knowledgeable gas engineer. I will definitely be using their services again in the future!
Customer in Cambridgeshire
, work completed
Recommended
Replacement of domestic fuel oil tank and Boiler
Customer Service
Quality
Value
We have been employing The Boiler Engineer Ltd to undertake our annual fuel oil tank and boiler inspections and decided to ask them to quote for the installation of upgrades for both. After a very helpful site visit from the owner, the company provided a competitive quote with details of the work and a fixed price, plus VAT. The work was undertaken over a few days on the dates agreed and all aspects of the installation ran smoothly. Both of the engineers who worked on the job were excellent and conducted themselves in a friendly and professional manner. They both took time to explain the work as it progressed and always checked with us if needed. We cannot recommend The Boiler Engineer Ltd too highly and look forward to their continuing service on our new heating system.
Customer in Kent
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
Excellent customer service. Performed with professionalism and swiftly. I would highly recommend their service any day.
Customer in Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
We have our boiler serviced annually from this company for several years. They always provide a reliable, reasonably priced and professional service .
Customer in Kent
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Efficient service. Arrived on time, carried out all of the necessary checks, no issues and issued a gas certificate immediately after. Job Well done.
Customer in Kent
, work completed
Recommended
Rapid Response
Customer Service
Quality
Value
Called to report central heating was not working. The engineer called the next day, rapidly diagnosed the fault and in addition replaced a faulty item.
Customer in Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
I contacted The Boiler Engineer Limited and received a prompt, professional and helpful reception. The service appointment was booked and executed with equal efficiency and professionalism.
Customer in Kent
, work completed
Recommended
Marvellous Service
Customer Service
Quality
Value
The Boiler Engineer offer great customer service from them ringing through to book your annual service, to providing your gas inspection certificate on the same day. Friendly voices to speak to and exceptional customer service.
Customer in Kent
, work completed
Recommended
Great work
Customer Service
Quality
Value
We had a great experience with the boiler engineer, although they had trouble getting the part for the boiler, they kept us informed at all times. While we had no heating or hot water they leant us some heaters. When the part came in they very quickly came and repaired the boiler. I would highly recommend this firm and also their very friendly and helpful staff.
Customer in Kent
, work completed
Recommended
Combi boiler repair
Very happy with the boiler engineer. They have maintained my LPG gas Boiler for about 14 years and I have no reason to look elsewhere. Great team, really helpful.
Customer in Kent
(Reviewer did not use service)
Recommended
Boiler service
Customer Service
Quality
Value
Annual service. Booked with them as usual (4th year of services by them) and agreed convenient date. Engineer arrived on time and worked diligently and cleanly. He offered some advice on how to operate boiler efficiently and left on completion. Polite and helpful. Happy to recommend the Boiler Engineer to anyone.
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Once again great service from the boiler engineers. Arrived promptly and respected our property. Would highly recommend the boiler engineers to anyone. Very professional and thorough at a reasonable price.
Customer in Kent
, work completed
Recommended
Highly recommend The Boiler Engineer
Customer Service
Quality
Value
Our experience with The Boiler Engineer UK have been positive from day one, everyone we have spoken to from our first enquiry have been dealt with in a professional,efficient and very friendly manner, today we had our existing combi boiler replaced, the two engineers that carried out the work were excellent, prompt, very polite and friendly, I did not feel at all awkward with them being in my home, they kept me updated throughout and were very considerate, they worked very hard and when the work was completed cleaned up efficiently, I would not hesitate In recommending this company, they gave us good advice, explained the products on offer and cost wise are very competitive.
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Was pleasant and helpful tidy and did the job at the time we agreed and within the time that was set👍
Customer in Kent
, work completed
Recommended
Good work
Customer Service
Quality
Value
A quick response to our boiler breakdown. The engineer was very polite and quickly found our problem with our boiler. Will use again!
Customer in Kent
, work completed
Recommended
Annual service
Customer Service
Quality
Value
Excellent service. On time. On price. Polite engineers. Went above and beyond to ensure all gas appliances worked after the service.
Customer in Kent
, work completed
Recommended
Boiler Repair and Service, and Gas Safety Certificate
Customer Service
Quality
Value
An all-round excellent service in servicing and repairing our gas boiler, and carrying out a gas safety check. The appointment booking procedure was straightforward and hassle-free, the two chaps turned up in good time and both were very polite and respectful young men, more than happy to answer any questions we had, extremely good with explaining what work was required and how they would fix the issues, and they did so efficiently and professionally. Pricing was also very reasonable. We are very happy and have no reservations in recommending this company to others.
Customer in Kent
, work completed
Recommended
Boiler engineers came to my rescue!
Customer Service
Quality
Value
I called the boiler engineers when I was desperate I had been left by an emergency plumber with a new boiler he had installed that was not working and not safe. These amazing engineers came the same day. They restored by boiler and fitted a new programmer. They were efficient , knowledgeable polite and respectful. They gave me a gas safe certificate that the previous emergency plumber had not provided and he was when checking not on the gas safe register. Please be wary of calling these out of hours emergency plumbers. Who charge a very high hourly rate. I can highly recommend them
Customer in Kent
, work completed
Recommended
Professional service
Customer Service
Quality
Value
I've used the Boiler Engineer for many years. Wayne, Tracy, and their team of engineers continue to provide an excellent service. Communication with the business is efficient and straightforward, appointment times are reliably met, and the engineers are very proficient and informative. Thoroughly recommended.
Customer in Kent
, work completed
Recommended
Fitted new watchman devices
Customer Service
Quality
Value
Booking made the day before, engineers arrived with the time specified and completed the work quick and efficiently
Customer in Kent
, work completed
Recommended
Work to control system
Customer Service
Quality
Value
Problem with hot water service controls. Timer etc. Customer did not know of hidden battery pack behind hot water temperature controller attached to cylinder. Do now. All was tested and set up confirmed. First rate job on immediate call out. Completely satisfied. JD
Customer in Kent
, work completed
Recommended