The Boiler Installation Specialists Ltd

I have to say a very big thank you to the The Boiler Installation Specialist team. Nina was extremely helpful organising the installation and was very knowledgeable. I was able to book in an installation within 2 weeks of my initial call. Chris and Mason installed the boiler and worked extremely efficiently. Chris was particularly helpful, walking me through the whole process and taking time to explain how everything worked. After having issues with heating engineers in the past, it was very refreshing to meet helpful and knowledgeable engineers. I would highly recommend The Boiler Installation Specialists, the work they performed was to a high standard and for a fantastic price. Henry, London

I have nothing else to say but thank you to your company and team for the installation of my new boiler which was completed on the agreed day. After being very well attended to by Nina who was very knowledgeable and professional, I received a comprehensive quote, clear and detailed and when discussing it with Nina all points were addressed and resolved. The engineer Jordon who installed the new boiler, filter and pump was excellent friendly, well trained and worked not stop to get the job done at which point he stopped to eat something. Will be recommending this company to friends and anyone in need. Will for sure use them again. Thank you Robert Fletcher Fordham Colchester

I would highly recommend this company for several reasons. Firstly, I applied online for a quote and got a call back straight away. Nina was very informative and professional. She explained costs, finance options and services very clearly and gave me time to go away and think about what would suit me best. I did not feel under pressure as I have done with other companies. The whole application process was very quick and simple and Nina communicated with me on a regular basis. The engineer, Chris, was friendly and professional, on time and talked us through how to use our new boiler. I cannot fault his or Nina's customer service...it is 10/10! This company provide an excellent service - we have a top of the range boiler at a reasonable price.

My boiler broke down and was defunct and I called a number of people. Chris called back soon after I spoke to Nina, and quoted over the phone, recommending a replacement boiler model. Their quote was half the price of the government-appointed energy saving specialists with their so-called cashback for the old boiler. They fitted me in a week earlier than their schedule allowed, by moving some appointments I think. On the day Chris came and fitted the boiler and was very tidy, efficient and courteous. He did a very neat job and recommended I have my pump moved too which Jordan came and did a little later for me. I still have a lot of air in the system but they warned me it could take a week or two to clear as my pipework is a bit of a mish-mash from previous plumbing by others. I couldn't recommend them highly enough - pleasant, friendly , careful, tidy, and a nice neat job all done earlier than I thought could be done and completed in less than a day. Top people and I will undoubtedly be using them for servicing and any future requirements. If you're in their area, use them - you won't be disappointed.

Having to replace a defunct boiler is not a thing I considered would really feel value for money, the expense vs (a boiler)? Definitely more a pain than anything. However, not only did Chris and his team do a fabulous job but any box the consumer wants to tick from value to clearing up - they ticked in spades. To add to that woke up this morning to a feeling of being gently toasted, got under a hot shower and genuinely think this work was worth every penny. Regards Dot

I have been left so impressed with this firm from dealing with Nina in their office to having our new combination boiler installed and the commitment and reassurance my wife and I received throughout the whole process has been superb. I can not remember last time I dealt with a company who puts so much effort into customer service and delivering exceptional quality to their customers. The engineers arrived early in the morning and worked solidly through the day without fail. They made good where necessary and were very tidy and cleared up after installation was complete leaving us with no mess. They explained how all new controls works as we had the HIVE controls setup and installed too which they made so easy to use even tho we are in our 60's. I will for sure recommend to both family and friends and only use TBIS going forward for any work needed to be done. 5 stars!

I was recommended by a friend to get in touch with this firm after they had installed a boiler at his property.From initial contact through their website I received a response within the hour from their office and a appointment was booked for the same afternoon. Estimate was received the same evening and I was already very impressed with their customer service. Engineers arrived on time as agreed and removed our very old back boiler unit and where there was a hole left where the back boiler unit was removed the engineers plastered the wall to a smooth finish and then put a radiator in place of where the back boiler unit gas fire was. The flue was terminated through the roof as our airing cupboard was situated in the middle of the house and not on a outside wall. As we had a really old heating system we had to have all of our controls upgraded and now we have a A-rated high efficiency Worcester Bosch boiler which they gave a extended 7 year warranty on. I could not fail this firm and how non stop their 2 engineers were working throughout the day with minimal disruption and kept myself and my wife informed at all times of what they were doing and why. We also had a follow up call the following day from the office to ensure we knew how to work our new controls and heating systems. 10/10

“I found TBIS team to be very friendly, courteous, informative, and very professional throughout job to completion - making sure they cleared and tidied up as they went. I am very happy with my new Combi boiler. I would have no hesitation in recommending TBIS to friends and family. Excellent service.”

“Excellent workmanship, very clean and tidy. Nothing was too much trouble including moving furniture. Also very accommodating with regards to extra requests i.E. Fitting additional pipe work and radiator. Chris and his guys were very polite, trustworthy and extremely hardworking. The job was started and completed on time and we would not hesitate to recommend this company. First Class Job.”