The Boiler Installation Specialists Ltd

Everything went smoothly from start to finish. Found them through Which? Trusted traders. The two lads who came to do the installation did a brilliant job. It wasn’t straight forward as they had to remove the bodged piping from the previous installation 16 years ago by British Gas. They were very polite and left everything neat and tidy. Shower now working better than it has in years. Everything was done to the agreed quote, no extras added. Everybody involved from initial communication to completion were very helpful, approachable and friendly, so easy to deal with. Throughly recommend this company.

My mums old boiler had broken down and needed replacing. Found this company on the Internet and asked for a quote. They sent someone out the next morning as they were working not too far away. They were really helpful and gave mum several payment options. They booked the work in quickly as the evenings were still a bit cold and they didn't want her without heating. Although it wasn't straightforward they stayed late and got the job finished in a day. They were polite, friendly and tidy, they did a great job. Mums 82 so it was important she was in safe hands. Can't recommend Chris and Nina enough.

I was contacted promptly by Nina after registering for a new boiler install on the Worcester Bosh web site. My elderly dad lives on his own near Sawbridgeworth. Chris contacted me about the install and I sent some photos of the old boiler. He attended the next day and surveyed the location. It wasn’t straight forward but within a week the new boiler was installed at the price originally quoted. The install came with a mobile room stat. Dad needed some support with this and the system just afterwards and the team came back to help him out. All part of the service, brilliant. I really cant recommend Nina, Chris and their company highly enough. They were competitive, professional and prompt. I really felt that they had a local knowledge and put my dad at ease with their support and quick and tidy work.

Fantastic company, I could not rate them highly enough. From when I first made contract with Nina for a quote (received within minutes) to the full installation (within a week) totally outstanding!!! The quotation was based over the phone from photos I sent, Chris then attend the property to carry out a survey (the price stayed the same). Work was then completed to the highest standard (I am very fussy)!!! Clean and tidy, you could not ask for more.

I was experiencing - a water leak from either the boiler or the pipework (impossible to determine which). The 17 year old boiler had to be removed to solve the problem, so I decided to have a new boiler fitted. Having chosen The Boiler Installation Specialists Ltd, I still cannot believe how quickly and efficiently the work was carried out. Nina, the business Manager was an absolute treasure, she took charge of our case, realising how desperate we were, she found the only Worcester-Bosch boiler in the south of England was in Canterbury and sent a van down to pick it up and it was installed the next day. Unfortunately all was not well with this boiler, it kept locking out, so Nina contacted Worcester-Bosch who said they would send an engineer out on Monday, 3 days away, Nina would have none of this and an engineer arrived the next day! He was unable to solve the problem so Chris, in charge of the installation, insisted that the whole burner unit be replaced, this was done the following day. I cannot praise this company enough for what they achieved. Anyone who uses this company can be assured of wonderful service in the hands of Chris, with a really good supporting team, and Nina in particular.

Our old back boiler developed a gas leak so we needed a complete new boiler system and radiators. The Boiler Specialists were great from start to finish - from my initial enquiry to quote to installation. Jordan and Mason arrived early each day and did not stop! They kept us informed as to what was going on and when. Although we had major upheaval as every room was having a new radiator and pipe work, new combi boiler and shower (as our old shower wasn’t compatible) they kept the mess to a minimum and left everything tidy. Cannot recommend The Boiler Specialists enough - face service and work from start to finish. 😀👍

From start to finish The Boiler Installation Specialists provided a service which in my opinion is rarely seen in many trades today. The whole experience was professional and slick, the website easily allowed you to create a quote and I received a call from Nina who explained the installation process clearly. We were offered different types of boilers by went for a Vaillant in the end and the price given was the price we paid - no funny extras, no calls saying they had found something odd and it would be X more, just a straight up, realistic quote. We had been advised that the two engineers would arrive between 8 and 8:30 and they did promptly. They looked and came across as professional trades people who knew what they were doing. I felt more than comfortable leaving both of them with my 80 year old Nana which I think is a testament in itself. They laid down protective mats and you would honestly not know we had had a person in let alone a whole boiler replacement, the whole place was hoovered and left as found. I don't mean to be pessimistic about the trade but it is very difficult to find a company that just does the service they offer without any groans, hidden extras or delayed timescales - These guys offer something that is lost now - A professional job with pride in doing the job right. I cannot recommend highly enough - Thank you.

Great experience with The Boiler Installation Specialists. Yesterday, our boiler failed and Nina at the office was super helpful. She gave us all the information we needed and arranged a same-day visit to give an estimate. Due to a cancellation, Chris and Connor were able to come today and fit a new boiler and condensate pump. They were so thorough and competent. They did all the necessary checks and replaced the entire flue as well. I can't believe that within about 24 hours of calling them they have fitted a replacement boiler and the house is lovely and warm again. When I saw all the great reviews here on the Which website, I had high expectations, but they managed to even exceed those. Totally recommended.

Had a new Worcester Bosch boiler installed to a high standard. They were on time, polite and left the place clean on completion. Nina in the office was very helpful. Had a few boilers installed over the years with poor experience from other installers. So glad I found the Boiler installation Specialists. Will use them for my annual boiler service. As an extra if you have a Bosch boiler installed they give a 10 year guarantee.

An excellent quality of work was done by this local team of heating engineers. I give them my strongest recommendation. The work efficiently and they did all of the work as it was stated in their quote.