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Endorsed by Which? Trusted Traders

The Boiler Replacement Company (Essex) Ltd

Profile thumb img 2350
4.9

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020
Apr 2019

About

At The Boiler Replacement Company, we understand that installing a new boiler in your home can be a costly and worrying experience. That's why we are committed to providing a service that not only guarantees a high level of workmanship and expertise, but also 100% customer satisfaction.
Extensively trained by VAILLANT & ATAG to an advanced standard and with more than 18 years of boiler installation experience, we are established as one of Essex and East London's most tried and trusted boiler replacement companies, and operate under strict safety regulations, including Gas Safe. By hiring The Boiler Replacement Company to carry out your boiler repair or replacement, you are guaranteeing exceptional quality, unrivalled customer service and our absolute dedication to providing you with the comfortable, warm environment you desire.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
135 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
He is reliable, he does a very good job and he is very tidy and I have know him for some years now.
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 02/06/2021
Annual service
Customer Service
Quality
Value
I always use this company to service my boiler as I was pleased with the work when they installed it 4 years ago. I received an email reminding me that the service was due. I arranged a convenient date and time and Matt came and checked the boiler and heating systems. I then received an invoice and safety certificate. I am always pleased with the work of this company and would recommend them.
Jane in Greater London Posted on 04/06/2021 , work completed 02/06/2021
Very professional job
Customer Service
Quality
Value
Mat Baker is a first class workman. He is professional, courteous and takes pride in his work. He did a plumbing job for me this time, and it was done properly, and there was no mess to clear up. I have used him in the past and he has always been helpful, does not overcharge and the work is always up to a high standard. He explains things well and is always happy to answer any questions I might have. He is efficient, quick and very good at what he does. I would highly recommend him to anyone. Mary
Mary in Greater London Posted on 04/06/2021 , work completed 02/06/2021
New Church Heating System - Excellent Design and Implementation
Customer Service
Quality
Value
We used to have an over-complex, difficult to maintain, church heating solution that frequently failed. Matt did an excellent job of designing and implementing a new, much simpler solution for two church halls, coffee lounge, lobby, office and toilet facilities. Matt's design recognized the need for utilizing existing plumbing while also changing the heating zone configurations to improve operational performance. We now look forward to reduced operational cost through the two new Atag boilers with 10 year warranty, improved zoning and control systems. Matt's work was again to a very high standard and we highly commend him to you. 5 stars.
Peter in Greater London Posted on 06/05/2021 , work completed 15/03/2021
New boiler
Customer Service
Quality
Value
We had been using a company for many years who's prices went up and workmanship went down. So when someone put me in touch with Matt at The Boiler Replacement Company it was a breath of fresh air. He come round the next day and recommended a new Valiant, he gave a full accurate price for the installation and said he could do the job two days later. He turned up bang on time (a first for most plumbers) the house was sheeted up and the work commenced all the work was carry out to a very good standard, and the house was left spotless. Thank You Matt, we will use you for all our work in future.
Linda in Greater London Posted on 21/04/2021 , work completed 20/04/2021
Identify heating system fault and replace valve.
Customer Service
Quality
Value
This was the second occassion I have called on Matt. Again he was very responsive and promptly got a colleague to find the fault. Next day at 8 am Matt came to replace rge faulty valve. The work was done efficiently, quickly and with minimum fuss. ccommunication was easy and as before Matt accomodated our reduced mobility and respected social distancing. Dealing with tt I have confidence the job is done well.
Customer in Greater London Posted on 26/02/2021 , work completed 25/02/2021
Great people to fit your new boiler
Customer Service
Quality
Value
Mat replaced our broken boiler. Responded straight away to my request for a quote, came to do a site visit and installed the new boiler quickly after. Great job and would definitely recommend and the price was as agreed. Thanks mat
Customer in Greater London Posted on 18/02/2021 , work completed 18/02/2021
New boiler fitted with confidence
Customer Service
Quality
Value
I had my boiler and water tanks removed and replaced with a combi boiler. From the start, getting quotes online to having the boiler installed, I felt that I was in safe hands with Matt. I felt comfortable to ask questions and he even encouraged it, even the silly ones. Matt and Dan were professional throughout, arriving on time and keeping me informed of the progress of the works. They cleaned up as they went along which meant that after they left each evening, I was still able to use my kitchen. They even went above and beyond in helping my rescue my cat that got spooked under a cabinet in the kitchen. They wore PPE the whole time they were at my home and I felt comfortable continuing with work while they fitted the boiler. They did a beautiful job at keeping my kitchen intact when removing the ties to get to the old pipework. and managed to save them so I can reuse them to cover the new pipework. I would highly recommend this company and look forward to continuing to use their services in the future. Thank you both again.
Customer in Greater London Posted on 16/01/2021 , work completed 11/01/2021
Fabulous job
Customer Service
Quality
Value
Mat replaced my boiler today as it had stopped working. Very clean and professional, wore a mask all day and he was very careful and respectful towards being covid safe. The job was done with the minimum of fuss, everything left clean and tidy. I will be using Mat for the boiler servicing and would definitely recommend him. Thanks.
Customer in Greater London Posted on 05/01/2021 , work completed 05/01/2021
Fast response, great work
Customer Service
Quality
Value
We called Matt because we were having problems with our heating system that had been unresolved over a long period of time and we were unhappy with the the advice given and actions proposed by our previous service providers. On his first visit Matt was able, in about 10 minutes, to identify two faults in the boiler, something previous engineers had failed to do in about 3 years of looking. He returned about a week later to replace our boiler. Both he and his colleague Dan arrived on time. They both spent the best part of two days carrying out the installation. Both worked in a quiet efficient manner; were COVID safe at all times; were professional, courteous & friendly throughout; and tidied up behind themselves removing all rubbish from site when they left. All work carried out and the final bill were as specified in the quote. We will not hesitate to call Matt for any future work needed on our heating system, and look forward to him maintaining our system from now onwards.
Customer in Greater London Posted on 16/12/2020 , work completed 16/12/2020