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Trusted Traders

The Boiler Replacement Company (Essex) Ltd

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4.9

118 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020
Apr 2019

About

AT The Boiler Replacement Company, we understand that installing a new boiler in your home can be a costly and worrying experience. That's why we are committed to providing a service that not only guarantees a high level of workmanship and expertise, but also 100% customer satisfaction.
Rigorously trained by VAILLANT & ATAG to an advanced standard and with more than 18years of boiler installation experience, we are established as one of Essex and East London's most tried and trusted boiler replacement companies, and operate under strict safety regulations, including Gas Safe. By hiring The Boiler Replacement Co. to carry out your boiler repair or replacement, you are guaranteeing exceptional quality, unrivalled customer service and our absolute dedication to providing you with the comfortable, warm environment you desire

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

4.9
118 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Very professional from start to finish
Customer Service
Quality
Value
We were very pleased with the professional standards that was shown from quoting explanation of options and the installation of new boiler. We would have no problems in recommending Matt and The boiler replacement company. A 5star plus and many thanks for installing in what are difficult times
Customer in Greater London Posted on 08/06/2020 , work completed 04/05/2020
Excellent Service, very professional and efficient.
Customer Service
Quality
Value
Our old boiler was in need of replacing so we contacted Mat after thoroughly researching his company on line. Mat came to see us the next day and a thorough survey of our needs was carried out. We were given a choice of boilers, there was no pressure to choose a particular boiler or to make a decision straight away but once we made a choice a detailed estimate was sent the same day. The installation was carried out professionally and efficiently to a very high standard. We cannot recommend this company enough, Mat and Dan provide a first rate service.
Grays, Essex Posted on 05/06/2020 , work completed 01/06/2020
So Impressed - thank you so much.
Customer Service
Quality
Value
An excellent service. Matt confirmed we needed a new boiler and our chosen one was installed today with the minimum fuss and disruption. We were given 3 boilers to choose from all of which was suitable for our home. I would recommend this company to anyone in the Cranham and Upminster area.
Customer in Greater London Posted on 28/05/2020 , work completed 28/05/2020
Good Service!
Friends of mine, an elderly couple, contacted me for advice after having their gas turned off at their meter for a leak detected within their property. This meant no heating when it was still cold. The leak was discovered during work to install a new gas main along their road. To make matters worse, the contractors called in gas engineers who condemned my friends’ boiler too when it had been working okay. I called Mat who responded quickly and arrived exactly when he said he would. He soon identified and fixed the leak and upgraded the internal pipework to meet current gas regulations. He then restarted the boiler, did the necessary checks for carbon monoxide etc and to date it’s been running fine. My friends were delighted with the service Mat gave, and thought his bill was very reasonable.
Customer in Greater London Posted on 22/05/2020 (Reviewer did not use service)
Efficient reliable professional service
Customer Service
Quality
Value
We contacted Mat for help in replacing our antiquated floor-standing boiler system. He quickly understood our needs for an efficient new system with minimum fuss and disruption and that is exactly what he delivered. After an informative discussion of two options, he and Dan completed an impressive professional job skillfully and promptly. I recommend their service.
Customer in Greater London Posted on 26/04/2020 , work completed 22/04/2020
Successful boiler replacement
Customer Service
Quality
Value
My existing boiler failed on 23 March so I contacted this company to give an estimate during that day. Mat came the next day to survey the work and discuss options. A detailed estimate was sent later that evening with a choice of boiler manufacturers. I made my choice of boiler which was ordered immediately with delivery and installation agreed. Mat arrived promptly as promised wearing protective clothing due to current virus. The installation was carried out professionally and efficiently. Some additional work was carried at an additional agreed cost. Great care was taken to avoid close contact due to a Covid-19 situation. On completion of the work how to use the new system was explained. A neighbour recommended this company to me and I would have no hesitation in recommending them to others who might need similar work or maintenance.
Customer in Greater London Posted on 01/04/2020 , work completed 30/03/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/04/2020)
Thank you for such a fantastic review. Glad we could help in such challenging times and thank you for trusting us to get on with the job. Many Thanks Mat
Great work and all on time
Customer Service
Quality
Value
Very professional and reliable. Helpful and sensible in planning what was needed, and great choice on cost. Delivered on time and very helpful with follow up questions. Totally happy with this service
Customer in Essex Posted on 14/03/2020 , work completed 02/03/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/04/2020)
Thank you for your 5 star review. We pride ourselves on being proffesional,reliable and offer a 5 star customer service Many Thanks
Boiler replacement
Customer Service
Quality
Value
After our daughter had such good service from Matt and Dan from the Boiler Replacement Co we decided to change our old conventional boiler to a more modern combi. We got our quote within days and the work started on the following Tuesday. It was quite a major job requiring the boiler to be relocated from a downstairs utility room to an upstairs spare bedroom, but the work was completed on time, with the least inconvenience or mess possible. Can only recommend Matt and Dan for their 1st rate service, thanks.
Customer in Greater London Posted on 31/01/2020 , work completed 24/01/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/04/2020)
Thank You for your 5 star review Relocating the boiler can be a tricky install but we try to make it as straight forward as we can . Really great to know we managed to offer a 1st rate service. Many Thanks.
Review
Customer Service
Quality
Value
My very old boiler broke down on Saturday and water was leaking so was in a bit of a panic. I called Mat and he came out Saturday morning within an hour of calling which was amazing! My boiler was very old and replaced a few days later. It was quite difficult job and he did it within 2 days. Very efficient, friendly, well organised and professional - very highly recommended.
Customer in Greater London Posted on 08/01/2020 , work completed 08/01/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/04/2020)
Thank you for taking the time to leave us a review. We aim to offer a quick service and still uphold our values of maintaining our 5 star customer service. Many Thanks
Really good job carried out
Customer Service
Quality
Value
Matt came to review a leak behind our downstairs toilet which had been faulty for some time. He solved this problem and other issues in this room, new taps and radiator, together with new kitchen taps. He was very helpful with his advice and carried out the work professionally and thoroughly to our utmost satisfaction. We would recommend him strongly and have passed his name to friends who have been equally pleased with the work he has carried out. He is thoroughly reliable and helpful.
Customer in Greater London Posted on 25/11/2019 , work completed 30/10/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/04/2020)
Thank you for the review. It is always nice to hear that we get recommendations to friends and aim to please all our customers. Many Thanks