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The Boiler Replacement Company (Essex) Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.9

86 Reviews

About

AT The Boiler Replacement Company, we understand that installing a new boiler in your home can be a costly and worrying experience. That's why we are committed to providing a service that not only guarantees a high level of workmanship and expertise, but also 100% customer satisfaction.
Rigorously trained by VAILLANT & ATAG to an advanced standard and with more than 18years of boiler installation experience, we are established as one of Essex and East London's most tried and trusted boiler replacement companies, and operate under strict safety regulations, including Gas Safe. By hiring The Boiler Replacement Co. to carry out your boiler repair or replacement, you are guaranteeing exceptional quality, unrivalled customer service and our absolute dedication to providing you with the comfortable, warm environment you desire

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Reviews summary

4.9
86 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, friendly and tidy
Customer Service
Quality
Value
Was not sure which boiler to switch to after our boiler broke down. Matt gave friendly and impartial advise. No pressure to go with the ATAG system which we chose. Top quality system with modern features for economy. Installation was not straight forward as Matt had to remove an existing solar hot water system, hot water cylinder and existing boiler system. The ATAG boiler is a high pressure system and our existing shower would not work. This created more work than expected for Matt who helped resolve and install a new shower. Early days re the boiler for heating but the hot water is great with good pressure. Would recommend Matt and the ATAG system to friends and family.
Gary Barton26/05/2018
My review
Customer Service
Quality
Value
The work was completed on time to schedule and to budget. Updated to ATAG boiler. They are clean and tidy workmen who get on with the job. I have used them before and have never had any problems which is why I continue to use them.
Margaret, Essex24/05/2018
Efficient and professional.
Customer Service
Quality
Value
Our new ATAG boiler was fitted with no disruption and is now working well. Matt paid visit within two weeks to check that the system was running ok, which it was.
Leslie, London14/05/2018
Very reliable and thorough
Customer Service
Quality
Value
Matt came to us at the end of a long day working on a nearby house when we had no previous dealings with him. We had a very noisy heating problem which another heating engineeer was unable to resolve.Matt cured the initial problem and he then followed up at our request to sort out our inefficient heating system which he achieved with the minimum of disruption but the greatest of care. Our heating system is now fully functional and working well after many years of unsatisfactory work from other sources. Nothing was too much trouble for Matt and his priority was our total satisfaction rather than a quick job and a hefty bill. It was a pleasure dealing with someone who has his customer’s wellbeing as a proirity over the usual treatment given by some engineers. He followed up after the work was finished to check that everything was still working well. We later recommended Matt to a friend and he also was delighted with the care and attention given by Matt when he replaced a very old heating system. I really cannot sing his praises more and hope that we have a long working relationship ahead. John Clay 23/02/2018
John Clay23/02/2018
Fantastic job
Customer Service
Quality
Value
I was extremely pleased with Matt's work. He was very tidy no need to redecorate. Would recommend Matt's company to everyone.
Shirley Cody18/01/2018
Great work & fast
Customer Service
Quality
Value
Quick response / reasonable. Great work and fast. Will be keeping the details for the future... keep it up Matt
Caplan02/12/2017
Workmanship, service and professionalism par excellence
Customer Service
Quality
Value
Its not often these days that ones faith in humanity is restored. Everyone claims to be the best at what they do and at the best price. I have had the recent pleasure of this being demonstrated and proven to me first hand by Matthew Baker and his team at The Boiler Replacement Co. To have a 40 year old boiler replaced seemed an ovewhelming task on its own but obtaining the three quotes from heating engineers seemed even more daunting. So the process began in earnest with the added pressure of a party of 6 family members due to arrive from Canada on the 4th of November. Knowing that the old boiler was not going to stand up to 8 people in the house the decision had to be made quickly and when I met Matthew I knew he was the man for the job. He assessed the house, the existing boiler and heating system: everything was checked from the gas meter to the actual water pressure from the mains. He emailed me an exact and comprehensive quote that dissected the job into precise detail. A complete breakdown of what I would be paying for. Matthew and his team arrived day one at 8am and worked diligently on the job from start to finish over the next few days. The team worked hard to pull the job together to completion in a seamless and professional manner. Exemplary craftsmanship: removing the old boiler/the existing cylinder/loft tank and then installing the new boiler/replacing some old copper piping/9 shiny new radiators. The real star of the show? The beautiful ATAG Boiler!
Mrs Malik12/11/2017
Installation of ATAG 10 year guaranteed boiler
Customer Service
Quality
Value
Matt and Dan replaced our 29 year old boiler in a very professional manner. It was not a straight forward job as the boiler had to be relocated from the kitchen to the upstairs airing cupboard but this was done with the least possible disruption and to a very high standard. From the very first meeting with Matt we felt he was a person we could trust, with expert knowledge in his field. Since the installation the boiler has exceeded our expectations re. ease of programming and quietness and we can only thank Matt and Dan for the excellent way they handled all aspects of this installation
Christina Cox26/10/2017
Excellent Professional Service
Customer Service
Quality
Value
Matt is thoroughly professional in all he does, his approach and workmanship is excellent, disruption was kept to a minimum and we would have no hesitation in recommending him. He has just fitted an ATAG Economiser Combi Boiler in our kitchen and its absolutely fantastic and everything he said it would be.
Christopher17/09/2017
Thoroughly professional
Customer Service
Quality
Value
Matt & Dan replaced our 40 yr old Potterton Neataheat conventional boiler with a Vaillant 835 combi. Prior to installation Matt visited twice to check it's suitability for my property explaining clearly where the new pipe work would be and what would be removed as no longer required. During the installation all issues (and there were a few) were discussed with me before being resolved and the job was completed on time at no extra cost but more importantly to our satisfaction. Both guys were punctual clean and polite leaving my property very tidy. I would have no hesitation in recommending this company. Matt has done some follow up work subsequently again very efficiently and at no extra cost.....He really does like to keep his customers "Happy" and is real gentleman.
Nigel & Sheila Chapman14/07/2017