The Fenetic Trading Company Limited

Bought a riser/recliner chair from Fenetic Wellbeing. Beautiful chair and easily accommodated my 18 stone father. Chair delivered within 2 days, so much faster than many companies suggesting 6 weeks plus. However, Dad noticed the colour from the leather chair was transferring to his clothes. I contacted Fenetic and Talia dealt with the issue the day I submitted it, asked for pictures which I had and on submission of those immediately suggested they'd change the chair as it hadn't happened before and wanted the opportunity to test it. New chair booked in for this week. Just brilliant. Gone above and beyond and more than happy to recommend them in the future to friends & family. Thank you

We visited the warehouse, where Carl helped us to choose a suitable wheelchair. He helped us to try out various models and checked if and how they would fit in the boot of our car. He was patient, kind and knowledgeable. Before this visit we had also visited 3 or 4 mobility centres and had left disappointed by the lack of customer care. Not so with Fenetic. We would always return to this company. We really can highly recommend Fenetic.

From my initial contact on Monday 27/06/2022 until my delivery on Wednesday 29/06/2022 l was kept informed by email about every step of my delivery and was very pleased with the personal service I received witch I found a rare thing in this day and age , once again I would like to thank all the staff involved in making me feel special and appreciated, and would recommend them to my friends and family, also I found there web site very informative and there prices very competitive

I ordered the Westminster riser recliner, from start to finish genetic wellbeing guided me through the correct chair for my needs nothing was too much trouble for them, delivered on date and on time with no problems at all, thank you Fenetic, I certainly recommend them.

I was recommended Fenetic Well-being by The William Merritt Disability Centre in Leeds. We phoned and spoke to Carl, who was very knowledgeable and helpful and arranged for us to visit and look at riser recliner chairs, as I am having major ankle surgery in the near future. We visited the warehouse showroom and met up with Carl. He was very kind and considerate and gave us a lot of time to look at all the options, whilst giving us appropriate information about each chair. We were made to feel he had all the time in the world to help us and nothing was too much trouble in terms of swapping cushions around, trying chairs out several times and asking numerous questions! There was no pressure to buy and no trying to sell us more expensive models of chairs. We bought a chair and Carl kindly arranged for this to be stored whilst we reorganised things at home. We arranged a delivery date and my chair arrived exactly on schedule. I am absolutely delighted with it – it is so comfortable and easy to operate in terms of raising the footrest, changing the backless position or elevating it to get to a standing position. We are extremely thankful for all the help Carl has given to us and can highly recommend Fenetic Wellbeing.