The Loft Boys Ltd

We wanted to improve our existing loft insulation, reboard the flooring and replace our dodgy ladder. The whole process with Loft Boys very easy and stress free. Customer service was excellent - always had clear communication. From the surveyor, the guys doing the installation, to those sorting out invoices - really professional. Everything done to time and budget - there was a minor issue with the ladder and it was easy to have it fixed.

I had a new floor and new insulation fitted in my loft. I initially noticed the company through when Which magazine. The surveying process was smooth and faultless. The timescale I was provided with worked for me and is what actually happened. The fitters were very professional, explained the process on the two days the work took to be completed and did a great job. My loft was left clean and tidy and unrecognisable given the state it had been before the work was completed. From start to finish the process was smooth and professional and the price was right for me. No complaints.

After receiving many cold calls from scammers about insulating our loft, we decided to research insulation, but by a reputable company, Loft Boys. The surveyor arrived promptly, made helpful suggestions and quoted to insulate the whole roof (it is a longhouse) and also to board out the large middle section (where the loft ladder is located) for storage. We received the quote quickly and accepted it - we thought it was good value for money. A few weeks later a team of 3 arrived, covered all floors and stairs with sticky-backed polythene so they remained clean. We hadn't been able to lift some of the heavy storage boxes down before their arrival (we're in our 70s) but nothing was too much trouble for them and they quickly bought them down the ladder. The work was finished in one day and they asked us to inspect it before they left. It was immaculate up there. They filled in all the gaps around the edge of the floor, right up to the edge of the roof with both the insulating material and the chipboard flooring. Around the loft hatch they did a professional finish with wide-angle bead which meant no little gaps or traps around the edge. Various pieces of electrical equipment and piping was fixed down in position to the floor, where applicable. They checked the working mechanism of the fold-up loft ladder to ensure it was safe. I would have no hesitation in recommending them to others. They are a thoroughly professional company and we now have a warm second floor.

The quote was detailed and exact, my amendment was accepted without hesitation. The work was carried out on the agreed date and was completed sooner than I thought. The attitude of the installers was friendly and professional. Everything was tidied up to a high standard afterwards. A reasonable price, a professional installation and every phase of the project well communicated. Thank you Loft Boys.

These guys know their trade. Their experience and knowledge is clear from the outset, you know they are going to do a good job. They are a little expensive but it is worth it for quality and peace of mind. Minor criticism is they offer Saturday appointments but their office is closed so if they have a staffing crisis and cancel last minute by email (which is what happened to us first time) there is no one you can talk to until Monday.

My existing loft hatch was very small. I asked for a new bigger hatch with a loft ladder; for the existing old insulation and boards to be removed; for new insulation & boarding of 24 square metres to be laid. The initial survey confirmed there was no asbestos in the loft and a plan was drawn up with a diagram showing exactly where the new loft hatch would be and where the boarding would be laid. I also asked for a new 6 foot strip light with switch and double power point. I was told the work would probably take 2 days. The work did indeed take just 2 days and everything was completed to schedule and budget. The electrician turned up early before the loft installers and installed the strip light with switch and double power point. Then the two installers arrived. They wore masks and proceeded to put down protective sheets over the stairs & upper & lower hallway. They explained what they were going to do and after removing all the old insulation agreed a slightly smaller (in length) loft hatch with me, taking into account where the main joist was. Two things that made "The Loft Boys" stand out for me was their five year guarantee on the work they completed and the fact that they took photos of all the work they did in order to examine it all for quality control. I was very impressed by their work which has transformed my loft and I would unhesitatingly recommend this company.

The Loft Boys gave really professional service and I'm extremely happy with the outcome. It's a strange name for a company - but I guess it's memorable! Their surveyor came, checked requirements, and measured up. He arrived on time and was very professional. No pressure selling or up-selling, just quoted for exactly what we wanted: no boarding, just insulation. He emailed the quote that afternoon, as promised. It was clear and comprehensively detailed. We agreed the quotation, and paid a deposit. The team arrived on time on the agreed date. They did a professional job - very efficient, clean and tidy. They removed any boards that were in the way (including a couple of extra ones that hadn't been in the original quote - they didn't charge extra for that), and the loft is now fully insulated to a high standard. Each stage of the job has been confirmed via email, with follow-up calls where necessary. They probably aren't the cheapest company in the world - but they have done a really good job, so will rate 5* for value. I'm still not sure that the company name isn't off-putting - but despite that, they are definitely professional and I would recommend them without reservation.

I approached loft insulation with some trepidation, given the number of cowboys out there. Loft Boys were the complete opposite from the outset. A sensible, pragmatic explanation of the options on my first call was followed up by an excellent information pack. The survey was thorough, prompt and absolutely tailored to my needs. I got a really quick fitting date and the team arrived fully informed and ready to roll. I was not convinced they would do it all in a day but they were finished by mid afternoon. I have had a really good look around and the finish was excellent - really neat and well fitted. I was most impressed by the way they fitted the new storage floor around the existing hatch. When my wife got home she thought the cleaner had come on a day early! Great team, friendly, hard working and thoughtful . I have no hesitation in recommending Loft Boys to anyone needing this service.

Approached the Loft Boys to board our loft and provide easy access with a fold-away ladder for the loft hatch. Went with them as they install Loft-Zone which I was quite keen on after a bit of reading up. Within a few days, the surveyor came round, inspected the loft, gave us the options with pricing, available space and best use of it. No hard selling involved, very professional - got an online link a few hours later - where we could choose options and customise it. We chose Telescopic ladder and some extra storage options in addition to the main boarding, provided a deposit and agreed works date, all done via online booking system. Couple of weeks, later on, agreed date, Wayne the team leader and 2 other fellas turned up bang on 8am. Super efficient, no interruptions, just cracked on and all finished by 4pm - with demo of all work completed. No mess at all. Really happy with the work carried out and attention to detail, super job. Price wise I think it was very reasonable, unlike quite a few other sites I looked at you can get a good estimate of costs on the website. No doubt you can get jobs done cheaper but I think you often pay for what you get.. More than happy to highly recommend.

Very impressed by this company. Rapid response to emails, phone answered promptly, good communication. I had an existing ladder replaced (because the mountings were becoming unstable) and a new, insulated, access trap installed. Excellent customer service and good value for money.