Endorsed by Which?

The Loft Boys Ltd

4.9

90 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jun 2020

About

The Loft Boys love lofts!! Our love for all things lofts, is always displayed through the quality and professionalism we apply when transforming dreary attics into usable storage spaces. We like spending our days working in people’s homes, which means we always work in a tidy and considerate manner to ensure we end up with happy customers!

If you need your loft boarded out for storage, we’ll always take the time required to work efficiently and professionally, with a minimum of disruption to our customers. Maybe you need your loft floor raised above insulation, no problem! We’ll fit the government-backed LoftZoneTM StoreFloor system for you.

To gain access to your loft, you’ll need an adequate hatch and a loft ladder to use it. If your loft hatch is a tad too small, we can extend the opening and fit your choice of ladders from our wide range. To find what you’ll be storing in your loft, you will likely need some form of lighting. We can even fit a roof window to make use of natural light.

What we do

  • Loft and property converters

  • More Services

    • loft boarding
    • loft ladders
    • loft lighting
    • loftzone
    • loft storage

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
90 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent company - recommend without hesitation
Customer Service
Quality
Value
The Loft Boys installed loft insulation on 14 October 2022. This was carried out by Mikey and Steve. They were very friendly, efficient and helpful. They took us through everything. Included in this was the removal of loads of junk that had been left in the loft by us and previous occupants from at least 35 years ago. It was well worth paying the extra for this. They laid the 270mm insulation with great care. They also hoovered and cleaned up really well. The house was cleaner afterwards than before. Steve and Mikey were a pleasure to deal with. Prior to this Jay, from the Loft Boys had a survey visit and took us through everything. He set out the price there and then. He was here about an hour. He pointed out the loft had vermiculite laid down and this would need to be checked for asbestos. This was a bit of a concern but Jay pointed out this scenario was highly unlikely. Sure enough, we heard quickly that all was OK. The Loft Boys give you a 'Big Sales Pack'. They also do boarding but we were only looking for insulation, which was fine. All my communications with the office were exemplary and everyone was very helpful. They all turned up on time. It really could not have have gone better. We were so pleased we decided to get this work done using this company. For all the work that was done, we thought the price was very reasonable. We recommend them very highly, without any hesitation whatsoever.
Geoffrey in Greater London Posted on 15/11/2022 , work completed 14/10/2022
The trader replied (on 25/11/2022)
Hi Geoffrey! Wow, what a lovely review to read. We're glad you were pleased with the overall work we have done from the beginning until the end. Thank you so much for sharing this. Once again thank you for trusting The Loft Boys with your loft and if there is anything else we can help you with, please let us know.
Loft project
Customer Service
Quality
Value
We had The Loft Boys install extra insulation and boarding in our loft. From the initial survey to the finished installation each team member was polite, helpful and mindful to take care of our property. Existing loose boards and general waste in the loft was removed and disposed of responsibly. The work was carried out on schedule and on budget, and although theirs was not the lowest quote, we went with our instincts and were really pleased with the finished results. Communication, both before and after the project was completed was good, and each stage of the work was itemised and costed with no “hidden surprises”. We can now enjoy the extra space gained and hopefully benefit from the energy savings the extra insulation should give us.
Customer in Suffolk Posted on 09/11/2022 , work completed 07/09/2022
The trader replied (on 11/11/2022)
Hi! What a lovely review to read at the end of a workweek. Thank you so much! We're very happy you were satisfied with the work that we did. Thank you once again for choosing The Loft Boys! If there's anything else we can help you with, please let us know.
Example of great team work and skill
Customer Service
Quality
Value
In spite of unusually extreme heat, this firm managed to complete in the time estimated. To achieve this they arranged for 2 teams of 3 to work, one team frequently taking over from the other, to maintain the level of work required. They did a magnificent job. They were courteous and left no mess behind. Couldn't be happier.
Customer in Oxfordshire Posted on 27/06/2022 , work completed 18/06/2022
The trader replied (on 28/06/2022)
Hi! Thank you so much for choosing The Loft Boys and we're delighted to read this review! :) If there's something else you need help with, please let us know.
Insulation and Boarding done to a high standard
Customer Service
Quality
Value
We got the Loft Boys to come and change/fix our insulation and also add more boarding to our loft so we could use it for storage. We were really impressed by the service throughout. After a visit from Sam, we were emailed a quote that seemed reasonable and they don't try to upsell you on unnecessary work. Once booked in, a team of three led by Rhys came to do the work. They arrived on time and worked throughout the day to get the work done and did a fantastic job. The whole team was friendly and gave us updates on how it was going. They cover up/protect the floors as they work and cleaned up well when they were done too. Overall we were really happy with the service and would happily recommend them to others.
Customer in Greater London Posted on 20/06/2022 , work completed 08/06/2022
The trader replied (on 24/06/2022)
Thank you so much for the recommendation. We're pleased to hear that you're happy with the service, and had a great experience with us. We've passed on your feedback to the team, and they were really chuffed! Thank you once again. If there's something else you need help with, do let us know! :)
Great service
Customer Service
Quality
Value
We wanted to improve our existing loft insulation, reboard the flooring and replace our dodgy ladder. The whole process with Loft Boys very easy and stress free. Customer service was excellent - always had clear communication. From the surveyor, the guys doing the installation, to those sorting out invoices - really professional. Everything done to time and budget - there was a minor issue with the ladder and it was easy to have it fixed.
Customer in Greater London Posted on 18/06/2022 , work completed 17/06/2022
The trader replied (on 11/11/2022)
Thank you very much for entrusting us with your loft work and we really appreciate you taking the time to write this review. If there's something else we can help you with, please don't hesitate to contact us.
Excellent Service throughout.
Customer Service
Quality
Value
I had a new floor and new insulation fitted in my loft. I initially noticed the company through when Which magazine. The surveying process was smooth and faultless. The timescale I was provided with worked for me and is what actually happened. The fitters were very professional, explained the process on the two days the work took to be completed and did a great job. My loft was left clean and tidy and unrecognisable given the state it had been before the work was completed. From start to finish the process was smooth and professional and the price was right for me. No complaints.
Peter in Greater London Posted on 16/05/2022 , work completed 26/04/2022
The trader replied (on 20/05/2022)
Wow, thank you very much for writing this review! This really means a lot knowing that our customers are satisfied with the work we've carried out. We hope you enjoy your new loft and please don't hesitate to contact us if there's something else you need help with. :)
Excellent job well done
Customer Service
Quality
Value
After receiving many cold calls from scammers about insulating our loft, we decided to research insulation, but by a reputable company, Loft Boys. The surveyor arrived promptly, made helpful suggestions and quoted to insulate the whole roof (it is a longhouse) and also to board out the large middle section (where the loft ladder is located) for storage. We received the quote quickly and accepted it - we thought it was good value for money. A few weeks later a team of 3 arrived, covered all floors and stairs with sticky-backed polythene so they remained clean. We hadn't been able to lift some of the heavy storage boxes down before their arrival (we're in our 70s) but nothing was too much trouble for them and they quickly bought them down the ladder. The work was finished in one day and they asked us to inspect it before they left. It was immaculate up there. They filled in all the gaps around the edge of the floor, right up to the edge of the roof with both the insulating material and the chipboard flooring. Around the loft hatch they did a professional finish with wide-angle bead which meant no little gaps or traps around the edge. Various pieces of electrical equipment and piping was fixed down in position to the floor, where applicable. They checked the working mechanism of the fold-up loft ladder to ensure it was safe. I would have no hesitation in recommending them to others. They are a thoroughly professional company and we now have a warm second floor.
Customer in Hertfordshire Posted on 11/05/2022 , work completed 24/03/2022
The trader replied (on 20/05/2022)
Once again thank you very much for choosing The Loft Boys. Secondly, thank you for writing this detailed review! It means a lot to us knowing that our customers are satisfied with the work we've carried out. It helps potential customers when deciding about boarding their own lofts. We hope you'll be able to use your loft as intended. Please don't hesitate to contact us if there's something else you need help with. :)
A professional job.
Customer Service
Quality
Value
The quote was detailed and exact, my amendment was accepted without hesitation. The work was carried out on the agreed date and was completed sooner than I thought. The attitude of the installers was friendly and professional. Everything was tidied up to a high standard afterwards. A reasonable price, a professional installation and every phase of the project well communicated. Thank you Loft Boys.
Customer in Cambridgeshire Posted on 09/03/2022 , work completed 02/03/2022
The trader replied (on 11/03/2022)
Wow, this is fantastic! Thank you so much for the recommendation. We're very happy to hear that you had a great experience with us. If there's something else you need help with, do let us know! :)
Experienced traders
Customer Service
Quality
Value
These guys know their trade. Their experience and knowledge is clear from the outset, you know they are going to do a good job. They are a little expensive but it is worth it for quality and peace of mind. Minor criticism is they offer Saturday appointments but their office is closed so if they have a staffing crisis and cancel last minute by email (which is what happened to us first time) there is no one you can talk to until Monday.
Customer in Oxfordshire Posted on 05/03/2022 , work completed 01/03/2022
The trader replied (on 11/03/2022)
Thank you very much for the recommendation! We appreciate it and we are also grateful for the feedback. Although our office is officially closed on Saturdays, we do have one or more field managers who are working. They're present to pick up on potential issues and available for any support should a staff require it whilst on duty. Please accept our apologies you weren't able to get in touch with us, until the following Monday. Thank you once again. If there is anything else you need help with, please let us know! :)
New loft hatch with aluminium ladder & boarding & new insulation
Customer Service
Quality
Value
My existing loft hatch was very small. I asked for a new bigger hatch with a loft ladder; for the existing old insulation and boards to be removed; for new insulation & boarding of 24 square metres to be laid. The initial survey confirmed there was no asbestos in the loft and a plan was drawn up with a diagram showing exactly where the new loft hatch would be and where the boarding would be laid. I also asked for a new 6 foot strip light with switch and double power point. I was told the work would probably take 2 days. The work did indeed take just 2 days and everything was completed to schedule and budget. The electrician turned up early before the loft installers and installed the strip light with switch and double power point. Then the two installers arrived. They wore masks and proceeded to put down protective sheets over the stairs & upper & lower hallway. They explained what they were going to do and after removing all the old insulation agreed a slightly smaller (in length) loft hatch with me, taking into account where the main joist was. Two things that made "The Loft Boys" stand out for me was their five year guarantee on the work they completed and the fact that they took photos of all the work they did in order to examine it all for quality control. I was very impressed by their work which has transformed my loft and I would unhesitatingly recommend this company.
Customer in Suffolk Posted on 12/11/2021 , work completed 11/11/2021
The trader replied (on 22/11/2021)
Wow, what a lovely recommendation to read, thank you very much for this. :) We really appreciate all the details in your review, as these help our customers decide when it's time for them to get their loft sorted. We're glad to hear you're impressed with the work we've done. Enjoy your loft and if there's something else you need, please don't hesitate to call us. Thanks once again!