We had our loft boarded using Loftzone, a loft ladder and electric light installed in our new build house. All communications leading up to the installation were followed up promptly and all questions answered fully. In fact the whole process from survey to completion and receipt of the guarantee went very smoothly. All the team were very polite and helpful throughout. The installation was completed in a day. We are very happy with the work and would recommend this company to our friends.

The loft boys insulated and boarded our loft, they called to give an ETA on the day and arrived punctually. The works were scheduled to take 2 days but they finished the works in 1 day and we are very pleased with the final output

The experience of using The Loft Boys was one of complete professionalism, from the beginning to the end of the work. Mark came first to estimate the job explaining exactly what was needed and what the cost would be and a date was given for the works to be carried out. The guys came, one of which was Steve and they were both efficient and helpful. I certainly would have no hesitation in recommending the company to anyone in the future.

Had loft part floored with loftzone, extended hatch and new ladder. The surveyor was very thorough and came up with a better solution than the other people I asked to quote, I also liked the loftzone system. The fitters did a really good job and were helpful and respectful. Work was completed in the time window stated even though someone stole their van while they were working.

From the first interaction to the last the Loft Boys were really easy to deal with, they communicated everything clearly, followed everything up efficiently. Did a great neat and tidy job on the loft and we are very happy!

The Loft Boys were highly professional from the initial conversations and estimate, right through to the completion of the job. Grant was polite and very friendly, as were the two guys who completed the works on the day. When they showed me the finished job it was better than I expected. No untidy corners or incorrectly measured areas, and the new loft ladder and hatch are perfect. I would highly recommend them to anyone thinking of using this company.

What a great team... great service from start to finish. I trusted The Loft Boys with a demanding job; board out two attics, fit a fold down ladder to one and replace four ageing non-Velux roof windows with new Velux windows. From the time of the quote I felt a high level of confidence in the company, this was validated when the work commenced. The fitting team are polite, friendly and tidy. I wanted the window openings opened up to let in more light, the fitters listened to my thoughts and included as many as practicable. The December weather caused an unavoidable delay, but the team were back as soon as the rain stopped to finish the work. I now have two attics with floors I have faith in and easy access to them. I also have four solar powered Velux windows, working from the wall switches or the app on my phone! I'm also pleased to say the minor unforeseeable snags encountered were dealt with swiftly and contained within the original quoted price. I highly recommend The Loft Boys.

We have now used the Loft Boys twice (they boarded out our old loft in 2011) and would highly recommend them. From the original quotation to the leaving the property they have once again been highly professional and friendly. There was no hard sale to upgrade to options I didn't want. The quote was very reasonable and I have now been left with a high quality and highly insulated loft. Would definitely recommend.

Had my installation booked for multiple weeks in advance only to be rescheduled twice. All for reasonable reasons: death in the family of the installer and gory detailed visit to A&E shared with me. However, when I called to rebook again they did not acknowledge my frustration, got angry for my "lack of understanding" and pointed me to their T&Cs. Worst customer service I have received in years. I would have been happy with "We are sorry, these were out of our control, but here's how we are making up to you". Simple solution, just not the way they prefer to do business. If you use these guys I hope every goes smoothly. Else expect to see the true colours of their customer service. Either way, good luck! Note: As of today still trying to understand whether they will ever come to install the ladder or will give my money back. Will update review with the outcome.

Brilliant job by Loft Boys! Arrived on the date work was to suppose to start and subsequently each day they worked. Polite, on time and very clean and tidy. The works was done without any hiccups and done to a fantastic level. Any issues that did occurs were self with swiftly and communicated to us, to keep us informed at all times. Fantastic customer service!