Endorsed by Which?

The Loft Boys Ltd

4.9

92 Reviews

Opening Hours
Today -
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jun 2020

About

The Loft Boys love lofts!! Our love for all things lofts, is always displayed through the quality and professionalism we apply when transforming dreary attics into usable storage spaces. We like spending our days working in people’s homes, which means we always work in a tidy and considerate manner to ensure we end up with happy customers!

If you need your loft boarded out for storage, we’ll always take the time required to work efficiently and professionally, with a minimum of disruption to our customers. Maybe you need your loft floor raised above insulation, no problem! We’ll fit the government-backed LoftZoneTM StoreFloor system for you.

To gain access to your loft, you’ll need an adequate hatch and a loft ladder to use it. If your loft hatch is a tad too small, we can extend the opening and fit your choice of ladders from our wide range. To find what you’ll be storing in your loft, you will likely need some form of lighting. We can even fit a roof window to make use of natural light.

What we do

  • Loft and property converters

  • More Services

    • loft boarding
    • loft ladders
    • loft lighting
    • loftzone
    • loft storage

Customer reviews

Why you can trust these reviews

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4.9
92 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Experienced traders
Customer Service
Quality
Value
These guys know their trade. Their experience and knowledge is clear from the outset, you know they are going to do a good job. They are a little expensive but it is worth it for quality and peace of mind. Minor criticism is they offer Saturday appointments but their office is closed so if they have a staffing crisis and cancel last minute by email (which is what happened to us first time) there is no one you can talk to until Monday.
Customer in Oxfordshire Posted on 05/03/2022 , work completed 01/03/2022
The trader replied (on 11/03/2022)
Thank you very much for the recommendation! We appreciate it and we are also grateful for the feedback. Although our office is officially closed on Saturdays, we do have one or more field managers who are working. They're present to pick up on potential issues and available for any support should a staff require it whilst on duty. Please accept our apologies you weren't able to get in touch with us, until the following Monday. Thank you once again. If there is anything else you need help with, please let us know! :)
New loft hatch with aluminium ladder & boarding & new insulation
Customer Service
Quality
Value
My existing loft hatch was very small. I asked for a new bigger hatch with a loft ladder; for the existing old insulation and boards to be removed; for new insulation & boarding of 24 square metres to be laid. The initial survey confirmed there was no asbestos in the loft and a plan was drawn up with a diagram showing exactly where the new loft hatch would be and where the boarding would be laid. I also asked for a new 6 foot strip light with switch and double power point. I was told the work would probably take 2 days. The work did indeed take just 2 days and everything was completed to schedule and budget. The electrician turned up early before the loft installers and installed the strip light with switch and double power point. Then the two installers arrived. They wore masks and proceeded to put down protective sheets over the stairs & upper & lower hallway. They explained what they were going to do and after removing all the old insulation agreed a slightly smaller (in length) loft hatch with me, taking into account where the main joist was. Two things that made "The Loft Boys" stand out for me was their five year guarantee on the work they completed and the fact that they took photos of all the work they did in order to examine it all for quality control. I was very impressed by their work which has transformed my loft and I would unhesitatingly recommend this company.
Customer in Suffolk Posted on 12/11/2021 , work completed 11/11/2021
The trader replied (on 22/11/2021)
Wow, what a lovely recommendation to read, thank you very much for this. :) We really appreciate all the details in your review, as these help our customers decide when it's time for them to get their loft sorted. We're glad to hear you're impressed with the work we've done. Enjoy your loft and if there's something else you need, please don't hesitate to call us. Thanks once again!
Great service from The Loft Boys - don't be put off by the company name!
Customer Service
Quality
Value
The Loft Boys gave really professional service and I'm extremely happy with the outcome. It's a strange name for a company - but I guess it's memorable! Their surveyor came, checked requirements, and measured up. He arrived on time and was very professional. No pressure selling or up-selling, just quoted for exactly what we wanted: no boarding, just insulation. He emailed the quote that afternoon, as promised. It was clear and comprehensively detailed. We agreed the quotation, and paid a deposit. The team arrived on time on the agreed date. They did a professional job - very efficient, clean and tidy. They removed any boards that were in the way (including a couple of extra ones that hadn't been in the original quote - they didn't charge extra for that), and the loft is now fully insulated to a high standard. Each stage of the job has been confirmed via email, with follow-up calls where necessary. They probably aren't the cheapest company in the world - but they have done a really good job, so will rate 5* for value. I'm still not sure that the company name isn't off-putting - but despite that, they are definitely professional and I would recommend them without reservation.
Kate in Buckinghamshire Posted on 14/10/2021 , work completed 14/10/2021
The trader replied (on 18/10/2021)
Hi Kate. What a great review to read at the start of a workweek! Thank you so much for this very detailed review of your experience with The Loft Boys. We appreciate it as it helps potential clients when they're seeking a company to board their lofts, especially with various company names to choose from! :) We're glad you decided to get your loft done by us, have a great week ahead. Cheers.
A really excellent service
Customer Service
Quality
Value
I approached loft insulation with some trepidation, given the number of cowboys out there. Loft Boys were the complete opposite from the outset. A sensible, pragmatic explanation of the options on my first call was followed up by an excellent information pack. The survey was thorough, prompt and absolutely tailored to my needs. I got a really quick fitting date and the team arrived fully informed and ready to roll. I was not convinced they would do it all in a day but they were finished by mid afternoon. I have had a really good look around and the finish was excellent - really neat and well fitted. I was most impressed by the way they fitted the new storage floor around the existing hatch. When my wife got home she thought the cleaner had come on a day early! Great team, friendly, hard working and thoughtful . I have no hesitation in recommending Loft Boys to anyone needing this service.
Mark in Buckinghamshire Posted on 08/10/2021 , work completed 07/10/2021
The trader replied (on 11/10/2021)
Wow, Mark, your review is wonderful to read, this totally made our Monday morning better! :) Thank you very much for taking the time to share your experience with The Loft Boys. If there's something else we can help you with, do let us know. Cheers and thank you once again from all of us at TLB.
Very Pleased Customer
Customer Service
Quality
Value
Approached the Loft Boys to board our loft and provide easy access with a fold-away ladder for the loft hatch. Went with them as they install Loft-Zone which I was quite keen on after a bit of reading up. Within a few days, the surveyor came round, inspected the loft, gave us the options with pricing, available space and best use of it. No hard selling involved, very professional - got an online link a few hours later - where we could choose options and customise it. We chose Telescopic ladder and some extra storage options in addition to the main boarding, provided a deposit and agreed works date, all done via online booking system. Couple of weeks, later on, agreed date, Wayne the team leader and 2 other fellas turned up bang on 8am. Super efficient, no interruptions, just cracked on and all finished by 4pm - with demo of all work completed. No mess at all. Really happy with the work carried out and attention to detail, super job. Price wise I think it was very reasonable, unlike quite a few other sites I looked at you can get a good estimate of costs on the website. No doubt you can get jobs done cheaper but I think you often pay for what you get.. More than happy to highly recommend.
Michael in Cambridgeshire Posted on 06/09/2021 , work completed 06/09/2021
The trader replied (on 21/09/2021)
Thank you very much, Michael, for this very detailed review of your experience with The Loft Boys. We really appreciate it, as it helps potential clients to know when they're seeking a company to board their lofts. Reading this made our day! We hope you enjoy your loft and let us know if there's something else you need help with. :)
A pleasure to deal with this company
Customer Service
Quality
Value
Very impressed by this company. Rapid response to emails, phone answered promptly, good communication. I had an existing ladder replaced (because the mountings were becoming unstable) and a new, insulated, access trap installed. Excellent customer service and good value for money.
Moira in Greater London Posted on 09/08/2021 , work completed 20/07/2021
The trader replied (on 09/08/2021)
Hi Moira, Thank you for your lovely words! We're happy you found our customer service excellent and you took the time to leave this review. If you need anything else, just let us know. Enjoy your summer. :)
Excellent customer service
Customer Service
Quality
Value
We have had a lot of work done to our home over the last 8 years and this was by far the easiest most professional company that we have dealt with. Each person of the team that I had contact with from the lady who booked in the free valuation to the tradesmen who carried out the work were an absolute pleasure. The guys who boarded the loft were on time, tidy and so polite, the job was done in the time frame they quoted and they kept us informed as they worked. I don’t often leave reviews as I haven’t had good experiences with trades but I cannot recommend the Loft Boys highly enough, thank you so much.
Dani in Greater London Posted on 03/06/2021 , work completed 02/06/2021
The trader replied (on 04/06/2021)
Wow Dani, this is lovely to read! We appreciate you taking the time to write this review here and on our Facebook page and we're so glad you think we did a professional job. Enjoy your new loft and if you need anything else, please don't hesitate to contact us. :)
Loft boarding
Customer Service
Quality
Value
I have had a previous good experience with the loft boys at my last property, so was keen to get them back to perform full loft boarding with ladder installation and extension to loft hatch. We were booked in for 3 consecutive days and Wayne and his team worked tirelessly with minimal breaks. The end product is beyond my expectation! The work is immaculate and attention to details is incredible. We can’t thank Wayne enough for his professionalism and the rest of the loft Boys team. It has been an absolute pleasure using you again and I will be highly recommending to friends and family.
Ben in Suffolk Posted on 22/05/2021 , work completed 11/05/2021
The trader replied (on 31/05/2021)
Wow, Ben, this is lovely to read! It was great to work with you once again. Thank you very much for this amazing review, we really appreciate it. - From all of us at The Loft Boys :)
Great team, great work!! Highly recommend.
Customer Service
Quality
Value
These guys are great. From the first interaction for the quote to the work being completed, this company was outstanding. I don’t usually leave reviews but these guys earned it. Above and beyond with the consultation and installation, Tom and the team were professional and a pleasure to do business with!! Keep it up guys! Cheers Jason
Jason in Essex Posted on 19/05/2021 , work completed 17/05/2021
The trader replied (on 19/05/2021)
This is fantastic Jason, thank you so much for leaving this review. We're very happy to hear that you had a great experience with us. If there's something else you need help with, do let us know. Enjoy your new loft! :)
Very happy with the service from start to finish
Customer Service
Quality
Value
I was impressed not just by the quality of work, but the whole process from first contact, through the survey, the very efficient paperwork, and the execution. I was pleased to be offered a cheaper option than the one I expected and am very happy with the result. I would certainly recommend The Loft Boys.
Alexander in Greater London Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Thank you very much Alexander for this lovely review. We're also happy that you're pleased with your new loft. :) Stay safe and have a good weekend!