Endorsed by Which?

The Loft Boys Ltd

4.9

89 Reviews

Opening Hours
Today -
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jun 2020

About

The Loft Boys love lofts!! Our love for all things lofts, is always displayed through the quality and professionalism we apply when transforming dreary attics into usable storage spaces. We like spending our days working in people’s homes, which means we always work in a tidy and considerate manner to ensure we end up with happy customers!

If you need your loft boarded out for storage, we’ll always take the time required to work efficiently and professionally, with a minimum of disruption to our customers. Maybe you need your loft floor raised above insulation, no problem! We’ll fit the government-backed LoftZoneTM StoreFloor system for you.

To gain access to your loft, you’ll need an adequate hatch and a loft ladder to use it. If your loft hatch is a tad too small, we can extend the opening and fit your choice of ladders from our wide range. To find what you’ll be storing in your loft, you will likely need some form of lighting. We can even fit a roof window to make use of natural light.

What we do

  • Loft and property converters

  • More Services

    • loft boarding
    • loft ladders
    • loft lighting
    • loftzone
    • loft storage

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
89 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
A really excellent service
Customer Service
Quality
Value
I approached loft insulation with some trepidation, given the number of cowboys out there. Loft Boys were the complete opposite from the outset. A sensible, pragmatic explanation of the options on my first call was followed up by an excellent information pack. The survey was thorough, prompt and absolutely tailored to my needs. I got a really quick fitting date and the team arrived fully informed and ready to roll. I was not convinced they would do it all in a day but they were finished by mid afternoon. I have had a really good look around and the finish was excellent - really neat and well fitted. I was most impressed by the way they fitted the new storage floor around the existing hatch. When my wife got home she thought the cleaner had come on a day early! Great team, friendly, hard working and thoughtful . I have no hesitation in recommending Loft Boys to anyone needing this service.
Mark in Buckinghamshire Posted on 08/10/2021 , work completed 07/10/2021
The trader replied (on 11/10/2021)
Wow, Mark, your review is wonderful to read, this totally made our Monday morning better! :) Thank you very much for taking the time to share your experience with The Loft Boys. If there's something else we can help you with, do let us know. Cheers and thank you once again from all of us at TLB.
Very Pleased Customer
Customer Service
Quality
Value
Approached the Loft Boys to board our loft and provide easy access with a fold-away ladder for the loft hatch. Went with them as they install Loft-Zone which I was quite keen on after a bit of reading up. Within a few days, the surveyor came round, inspected the loft, gave us the options with pricing, available space and best use of it. No hard selling involved, very professional - got an online link a few hours later - where we could choose options and customise it. We chose Telescopic ladder and some extra storage options in addition to the main boarding, provided a deposit and agreed works date, all done via online booking system. Couple of weeks, later on, agreed date, Wayne the team leader and 2 other fellas turned up bang on 8am. Super efficient, no interruptions, just cracked on and all finished by 4pm - with demo of all work completed. No mess at all. Really happy with the work carried out and attention to detail, super job. Price wise I think it was very reasonable, unlike quite a few other sites I looked at you can get a good estimate of costs on the website. No doubt you can get jobs done cheaper but I think you often pay for what you get.. More than happy to highly recommend.
Michael in Cambridgeshire Posted on 06/09/2021 , work completed 06/09/2021
The trader replied (on 21/09/2021)
Thank you very much, Michael, for this very detailed review of your experience with The Loft Boys. We really appreciate it, as it helps potential clients to know when they're seeking a company to board their lofts. Reading this made our day! We hope you enjoy your loft and let us know if there's something else you need help with. :)
A pleasure to deal with this company
Customer Service
Quality
Value
Very impressed by this company. Rapid response to emails, phone answered promptly, good communication. I had an existing ladder replaced (because the mountings were becoming unstable) and a new, insulated, access trap installed. Excellent customer service and good value for money.
Moira in Greater London Posted on 09/08/2021 , work completed 20/07/2021
The trader replied (on 09/08/2021)
Hi Moira, Thank you for your lovely words! We're happy you found our customer service excellent and you took the time to leave this review. If you need anything else, just let us know. Enjoy your summer. :)
Excellent customer service
Customer Service
Quality
Value
We have had a lot of work done to our home over the last 8 years and this was by far the easiest most professional company that we have dealt with. Each person of the team that I had contact with from the lady who booked in the free valuation to the tradesmen who carried out the work were an absolute pleasure. The guys who boarded the loft were on time, tidy and so polite, the job was done in the time frame they quoted and they kept us informed as they worked. I don’t often leave reviews as I haven’t had good experiences with trades but I cannot recommend the Loft Boys highly enough, thank you so much.
Dani in Greater London Posted on 03/06/2021 , work completed 02/06/2021
The trader replied (on 04/06/2021)
Wow Dani, this is lovely to read! We appreciate you taking the time to write this review here and on our Facebook page and we're so glad you think we did a professional job. Enjoy your new loft and if you need anything else, please don't hesitate to contact us. :)
Loft boarding
Customer Service
Quality
Value
I have had a previous good experience with the loft boys at my last property, so was keen to get them back to perform full loft boarding with ladder installation and extension to loft hatch. We were booked in for 3 consecutive days and Wayne and his team worked tirelessly with minimal breaks. The end product is beyond my expectation! The work is immaculate and attention to details is incredible. We can’t thank Wayne enough for his professionalism and the rest of the loft Boys team. It has been an absolute pleasure using you again and I will be highly recommending to friends and family.
Ben in Suffolk Posted on 22/05/2021 , work completed 11/05/2021
The trader replied (on 31/05/2021)
Wow, Ben, this is lovely to read! It was great to work with you once again. Thank you very much for this amazing review, we really appreciate it. - From all of us at The Loft Boys :)
Great team, great work!! Highly recommend.
Customer Service
Quality
Value
These guys are great. From the first interaction for the quote to the work being completed, this company was outstanding. I don’t usually leave reviews but these guys earned it. Above and beyond with the consultation and installation, Tom and the team were professional and a pleasure to do business with!! Keep it up guys! Cheers Jason
Jason in Essex Posted on 19/05/2021 , work completed 17/05/2021
The trader replied (on 19/05/2021)
This is fantastic Jason, thank you so much for leaving this review. We're very happy to hear that you had a great experience with us. If there's something else you need help with, do let us know. Enjoy your new loft! :)
Very happy with the service from start to finish
Customer Service
Quality
Value
I was impressed not just by the quality of work, but the whole process from first contact, through the survey, the very efficient paperwork, and the execution. I was pleased to be offered a cheaper option than the one I expected and am very happy with the result. I would certainly recommend The Loft Boys.
Alexander in Greater London Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Thank you very much Alexander for this lovely review. We're also happy that you're pleased with your new loft. :) Stay safe and have a good weekend!
Fantastic!
Customer Service
Quality
Value
The service we received from The Loft Boys was excellent from first contact to the completion of our loft work. The communication was brilliant, the staff were all friendly and efficient and welcome pack was one of the best I've received from any company. Would highly recommended!
Sue in Greater London Posted on 06/05/2021 , work completed 04/05/2021
The trader replied (on 11/05/2021)
Hi Sue. Thank you so much for taking the time to write this review and we're very happy you think we did an excellent job! Enjoy your new loft and stay safe. :)
Efficient And Professional Service
Customer Service
Quality
Value
Loft Boys have demonstrated 5 star service from the first contact through to the survey and installation. They made pragmatic suggestions during the survey and conducted a quick, clean installation free from disruption, Whilst sticking to Covid restrictions throughout. The work entailed partial flooring in the loft of a new build. The quality of communication and efficiency of the back office staff was unusually high, leaving no room for confusion. Although less expensive options exist this is a really professional company, who thoroughly understand their product, and existing rules and regulations. I have no hesitation in highly recommending this company.
Michael in Suffolk Posted on 26/04/2021 , work completed 26/04/2021
The trader replied (on 04/05/2021)
Hi Michael! We're happy that you think we did a good job. Thank you very much for your recommendation! We appreciate that you took the time to leave this lovely review. If you need anything else, don't hesitate to contact us. Stay safe. :)
Professional, helpful, friendly and tidy!
Customer Service
Quality
Value
From initial quote request and survey, to the work being done and completed - this was a really professional and friendly job. Mark was great when looking over what needed to be done and gave me a robust quote fully broken down and didn't give me any grief when I chose to use my own electrician for the lighting elements. Then Tom and Scott came round to do the actual work of clearing out 20 years of rubbish, insulating and then boarding the loft. I kept the original hatch and ladder and they went out of their way to ensure it was reset so it was even more stable. They cleaned up really well after the job and throughout were very careful re social distancing etc. They have also offered to assist with moving boards when I have A/C installed with pipes going up and across the loft to ensure my warranty isn't voided. Super helpful, great job and highly recommended.
N M in Greater London Posted on 14/04/2021 , work completed 07/04/2021
The trader replied (on 15/04/2021)
Thank you so much for this detailed review of your experience with the company. We appreciate you taking the time and we're happy you recognise we did a professional and great job. We've let the guys know and it made their day! Enjoy your loft and stay safe. :)