Professional From Start to Finish - Highly Recommended
Attracted by the ultra-informative website we found The Loft Boys to be totally pleasant and professional in all dealings, from handling the first enquiry, to the survey (Dean), the quote and scheduling (Sharron & Lily), and the installation (Wayne & Tom). The whole job - insulation, floor, hatch and ladder - was completed in one day and the clean-up left our house spotless. Many thanks to all.
Customer in Cambridgeshire
Posted on 23/12/2020
, work completed 21/12/2020
Recommended
Loft ladder installation
The initial survey and the final installation were both completed on time and we were very satisfied with the final result. There were no hidden charges so that our final invoice agreed with the quotation to the nearest penny. The installers were cheerful and quick. The only minor problem was having to remove the packing from the two tube lights that the electrician had left in the loft and vacuum up the mud that he had left on the stairs.
Customer in Cambridgeshire
Posted on 23/12/2020
, work completed 17/12/2020
Recommended
Excellent work
They came took all the rubbish I left up there away and did an excellent job. Clean and tidy as they worked. Thoroughly professional company and I would highly recommend them. Yes I could have had the loft floored cheaper but I wanted a proper job and that is exactly what I got. They kept us informed of any issues and progress and their covid safety protocols were followed well.
Customer in Luton
Posted on 23/12/2020
, work completed 08/12/2020
Recommended
First Class Service
We were very impressed with the Loft Boys right from our initial enquiry through to the completion of the job. This company is obviously on top of its game and is "a cut above the rest". I have no hesitation in recommending them.
Customer in Hertfordshire
Posted on 20/12/2020
, work completed 18/12/2020
Recommended
Highly recommended
Drawn to company through its excellent website, which is informative and humorous! Survey was carried out by Sam & Bill, and they came up with an excellent solution to our loft space. Installation date was indicated as 3 December, but brought forward to 2nd. The fitters were fantastic. Moved all stuff out of the attic to allow us to sift and discard. They removed all the unwanted toot, which filled almost the whole of the back of their van. Everything fitted in 2 days, and wanted goods moved back to the loft. We noticed some damage to the ladder, and this was no problem as replaced the next day. Because everything had been brought forward, electrician was delayed. But again he turned up on the Monday and fitted the light we had requested. Would definitely recommend to anyone looking for a new loft, or a refurb of an existing loft.
Customer in Essex
Posted on 18/12/2020
, work completed 07/12/2020
Recommended
Great work and service
Really pleased with all aspects. These guys are very professional, respond promptly, and obviously care about the customer. The survey was very useful with some good advice from Mark. The lads that did the fitting (George and Rhys) were very professional and worked very hard, and genuinely try to keep the customer happy. We’re very happy with the quality of the joinery and the overall finish. Highly recommended.
Customer in Essex
Posted on 28/11/2020
, work completed 27/11/2020
Recommended
Complete transformation
We had a loft that used to be dark, dusty and difficult to access. We now have a fantastic usable space. The loft entrance was enlarged and a good sturdy ladder fitted. The whole area has been boarded and we also have Velux windows put in. The installation team were fantastic. They were polite, hard-working and left the place very clean at the end of every day. They followed all the covid rules to the letter. But most of all they did a really great job. I can't fault the installers or the people back at the office. Communication all the way through was brilliant and nothing was too much trouble. A very pleased customer. Will certainly recommend them.
Customer in Oxfordshire
Posted on 24/11/2020
, work completed 06/11/2020
Recommended
Professional, effective and courteous work
We needed to create more storage space in the loft as well as improve the access to it. Mark came out to survey and took the time to explain the options and associated costs. Once we had decided to go ahead, the contact process for arranging the installation was very professional and smooth. All the legal and contractual papers are clearly laid out on the website and inspired confidence that we were dealing with experienced people. The electrics / lighting was installed first. Although this is sub-contracted to electrical specialists, the link ups with the main team were seamless. George and Scot, who carried out the main work over two days, were very hard working, courteous and kept us informed of progress. They kept up the COVID 19 safety procedures. Everything was cleaned properly before their departure. All in all, a very professional, seamless and courteous performance from The Loft Boys. Thank you.
Customer in Milton Keynes
Posted on 12/11/2020
, work completed 10/11/2020
Recommended
Revamped my loft, better than a loft conversion!
Absolutely marvellous and once decorated will post photos on my website. I will not disclosed how much it was, but lets say that a full loft conversion would have cost me 5 times more what the loft boys charged. What I got is a very clean, loft wood panelled with bottom doors for storage, a much bigger door to access the loft and 2 velux windows. They are very professional and spent at least 20mn before leaving cleaning the house stairs and landing. They only took just over one week always respecting my pet parrots, dog, me and the house. No rubbish left on the driveway nor the landing or anywhere else. Pure joy to have them around. A big applause to the Loft Boys and recommend them with all my heart.
Customer in Essex
Posted on 28/10/2020
, work completed 27/10/2020
Recommended
Loft
We found the service provided by The Loft Boys to be of very high quality. From the initial contact and quote through to the fitting, we were very pleased with the whole process. The workmen were friendly and professional and abided strictly to all the social distancing guidelines whilst in the house. We were particularly pleased at the end of the job when they kindly put some items into the loft for us - saving us lots of time and bother! We are now looking forward to using the space they created for us.
Customer in Hertfordshire
Posted on 21/10/2020
, work completed 14/10/2020
Recommended
Excellent work and service
Work needed was removal of old insulation, new insulation and boarding. Having searched via Which Trader website, I was very impressed with the information, advice and guidance on the various options available on Loft Boys own website. It made the choice to use them much easier The whole process from the initial enquiry the survey, quote, installation to final paperwork was carried out very efficiently and correctly. All of the people I dealt with were pleasant and helpful. I was pleased with the end result.
Customer in Hertfordshire
Posted on 10/10/2020
, work completed 05/10/2020
Recommended
Loft boarding and ladder install
We had 2 loft areas boarded out. It was delayed slightly due to coronavirus but Sharron kept in touch and got us booked in as soon as possible. Unfortunately the installers came up against a live wasp nest and had to stop work unexpectedly. Sharron was great and booked us back in a week later once we had managed to get that dealt with and was very understanding. Couldn’t fault them from survey through to completion, a fantastic service and genuinely nice people to deal with. I would definitely recommend this company without reservation.
Mike in Buckinghamshire
Posted on 25/07/2020
, work completed 17/07/2020
Recommended
Perfect Service!
We booked The Loft Boys to board the accessible part of our loft and install some foil insulation and a couple of battery operated lights. The whole team were a joy to deal with from start to finish, including Sam who did the initial survey and was really fair and helpful with the quotation, to Sharron in the office (so lovely to speak to and super-efficient) to the boys who did the install (tidiest workman I have ever had!). Very friendly, professional service, fairly priced and very respectful of our home. I would definitely recommend.
Customer in Essex
Posted on 09/07/2020
, work completed 07/07/2020
Recommended
Great service from start to finish
The Loft Boys fitted new insulation, boarded out the loft space and fitted a loft ladder. At the initial meeting the surveyor explained the various options available and their costs. At no point did I feel under pressure to sign up to anything. The team arrived on the agreed date and the work was completed in the two days scheduled. My loft has very little headroom and I’m sure they must have banged their heads more than a few times. In spite of this they were always good-humoured and courteous. I am extremely pleased with the finished work. I would definitely recommend their services.
Customer in Peterborough
Posted on 05/07/2020
, work completed 17/03/2020
Recommended
Loft insulation, boarding and loft ladder
The Loft Boys were recommended by our neighbour who was very impressed by their work. We contacted them for a quote to insulate and board our loft and install a new ladder. This was at the beginning of this year, but corona virus stopped them starting the job. Sharron was very helpfully in contact with us throughout the lock down, and as soon as it started to ease gave us a date and how they would proceed with the safe distance etc regulations (which they did excellently). The two fitters were Steve and Wayne and they were very professional with the work and cleaning up at the end of every day. Nothing was too much of a problem and they kept us informed with their eta at the start of every day and how the job was going throughout. All the work was carried out within the agreed timescale and budget. We are very pleased with the end result and thoroughly recommend this company.
Customer in Buckinghamshire
Posted on 28/06/2020
, work completed 22/06/2020
Recommended
Excellent work
The Loft Boys prepared our loft for insulation, lay the new insulation and installed some boarding. They did great work and were very friendly and helpful. The removal and disposal took an hour longer than estimated and quoted for, but they didn't charge for the extra hours work. I have been very impressed with their work and I highly recommend them. The service and quality of work is excellent.
Customer in Hertfordshire
Posted on 27/06/2020
, work completed 15/06/2020
Recommended
Herculean effort
So glad to have used TLB to help clear out 30 years worth of stuff from loft and flat. Its amazing the amount of junk we keep, but after two days hard uncomplaining graft it all disappeared and in its place new insulation, new flooring and space. The work was completed in two days as per estimate at the beginning of December and it was really cold - so hot chocolate all round. Team were great and really friendly making the clearance fun. Fully recommend TLB.
Customer in Greater London
Posted on 16/04/2020
, work completed 04/12/2019
Recommended
Very happy
We had our loft hatch moved, a new ladder installed and the loft boarded. 'The Loft Boys' were very professional from start to finish. I was kept informed at every step of the process. The job was split into two, on two different dates (at our request) and so two different teams turned up during the course of the entire job. Both teams were punctual, professional, courteous, tidy and nothing was too much trouble. The job was completed on time and at the agreed price. I can highly recommend 'The Loft Boys', they take pride in delivering the complete package.
Customer in Greater London
Posted on 15/04/2020
, work completed 22/01/2020
Recommended
Great work from honest people
Loftboys did a fantastic job on boarding up my loft and providing me with the right ladder to access it. They were not trying to sell me expensive solutions and with some areas in the loft, they recommended leaving it in rather than incur huge costs for removal and storage. When they came in, they were quick, efficient and unobtrusive - they explained the scope of work very clearly at the beginning and there were no unexpected surprises or costs that they had not discussed with us. We are very impressed with Loftboys and would highly recommend them to anyone needing their loft done up.
Customer in Greater London
Posted on 15/04/2020
, work completed 27/09/2019
Recommended
Very professional
We had our loft boarded using Loftzone, a loft ladder and electric light installed in our new build house. All communications leading up to the installation were followed up promptly and all questions answered fully. In fact the whole process from survey to completion and receipt of the guarantee went very smoothly. All the team were very polite and helpful throughout. The installation was completed in a day. We are very happy with the work and would recommend this company to our friends.
Customer in Hertfordshire
Posted on 24/03/2020
, work completed 19/03/2020
Recommended
Quick install
The loft boys insulated and boarded our loft, they called to give an ETA on the day and arrived punctually. The works were scheduled to take 2 days but they finished the works in 1 day and we are very pleased with the final output
Customer in Greater London
Posted on 28/02/2020
, work completed 21/02/2020
Recommended
Replacement of a loft ladder
The experience of using The Loft Boys was one of complete professionalism, from the beginning to the end of the work. Mark came first to estimate the job explaining exactly what was needed and what the cost would be and a date was given for the works to be carried out. The guys came, one of which was Steve and they were both efficient and helpful. I certainly would have no hesitation in recommending the company to anyone in the future.
Customer in Hertfordshire
Posted on 22/02/2020
, work completed 15/02/2020
Recommended
Job well done, all round friendly and helpful.
Had loft part floored with loftzone, extended hatch and new ladder. The surveyor was very thorough and came up with a better solution than the other people I asked to quote, I also liked the loftzone system. The fitters did a really good job and were helpful and respectful. Work was completed in the time window stated even though someone stole their van while they were working.
Customer in Greater London
Posted on 07/02/2020
, work completed 05/02/2020
Recommended
Straightforward, friendly, efficient
From the first interaction to the last the Loft Boys were really easy to deal with, they communicated everything clearly, followed everything up efficiently. Did a great neat and tidy job on the loft and we are very happy!
Customer in Greater London
Posted on 01/02/2020
, work completed 25/01/2020
Recommended
Excellent service and a professional job done
The Loft Boys were highly professional from the initial conversations and estimate, right through to the completion of the job. Grant was polite and very friendly, as were the two guys who completed the works on the day. When they showed me the finished job it was better than I expected. No untidy corners or incorrectly measured areas, and the new loft ladder and hatch are perfect. I would highly recommend them to anyone thinking of using this company.
Customer in Hertfordshire
Posted on 29/01/2020
, work completed 24/01/2020
Recommended