The London Bath Co

After thorough research, I have chosen the London Bath Company to design and build our bathroom on the third floor of our property. I am very happy with my decision to proceed with them as the process has gone smoothly and quickly. This included measurement, design, ordering the products, building the bathroom, attend post build issues, and cleaning. Andre the designer has followed my brief and designed a beautiful hotel inspired bathroom. Michal our builder was nothing less than exceptional and was a pleasure to work with. The leaks we had in this bathroom over the years are now gone. I highly recommend the London bath company due to their attention to detail, customer service, and taking away the stress when it comes to complex renovations.

I contacted London Bath Co after I bought a one bathroom flat and needed to have it done before I moved in 3 months. I've contacted other companies before. However, everyone I contacted requires me to use only their product, or I have to project manage it myself. As I have wanted a deep soak tub which was only made and sold by one company in the UK, as well as having a full-time job, I need to work with a company that understands what I want and can manage it from start to finish. London Bath Co is precisely that. I sent over pictures of the bathroom I liked during the consultation, and they helped me design my dream bathroom. They take into account things that are important to me and make sure I get the items that I like. In this case, a deep soak tub and a Japanese-style toilet. They accommodated me in such a short time, and it was done before the time to move in. During the process, they maintained open communication and updated me at every step. They also accommodated some changes I needed to be done after installation. I never had to worry about the entire process, which enabled me to concentrate on everything else. I have also recommended this company to my other friends and family, and I would wholeheartedly work with them again if I ever build a new bathroom.

The team at the London Bath Company were quick to respond to the brief for the bathroom renovation project. Our needs were quite specific and everyone we dealt with was very mindful of these, and went out of their way to listen and accommodate them wherever possible. The design process was very quick and the construction team were able to start work soon afterwards because of the time pressure involved for us. This did mean that some issues arose once work started, which may have been ironed out beforehand if we hadn’t had to move so fast. But the upside was that the work was completed pretty much within the timeframe. Tomasz and his team were extremely easy to work with and took care to seal off the rest of the rooms to minimise dust etc. Tomasz is a great communicator and always responded to any questions or issues that came up. The finish on the bathroom is exceptional and the fittings are very high quality. The bathroom looks fantastic. We are very happy with the end result and wouldn’t hesitate to use the company again.

I had a great experience with Andre, Piotr and Jamie at The London Bath Co. Andre was very responsive to my very general ideas and brought his expertise to coming up with a stunning redesign of a small and dated bathroom. Jamie and Piotr did an absolutely fantastic job project managing and carrying out the works, respectively, especially as I was away during the renovation period. They kept me updated with photos and emails and worked efficiently and courteously. I returned to such a beautiful bathroom that all worked absolutely perfectly. I'm so happy with my experience and wholeheartedly recommend this company.

We have been beyond impressed with the London bath co from start to finish. Their hard work and professionalism was more than we ever expected. Not only do you get weekly catch up emails you also get to see the progress each day and have a chat to see if everything is going in the right direction. They are an extremely talented team who work very hard and make sure everything they do is perfect for you. They are very clean and tidy and we honestly never expected to have such an amazing experience. They will always out your needs first and adapt whatever they do to suit you. They are right on the end of their emails and their correspondence and customer service is impeccable. We have been and will be recommending them to everyone we know. Will never use another company other than them.

I'm very happy with the service provided by the London Bath Company. From design to completion they were professional, courteous, and efficient. Nasser's design suited my style, requirements, and preferences. The builders LBC engaged to do the work were considerate and very skilled at what they do. The cost of my bathroom rose considerably after the initial quote, but this was because of structural and plumbing issues the builders discovered during the initial stages. At every step I was fully informed of the potential additional costs and the various options that were open to me. Yurri and his team did an excellent job. The quality of the tiling and the attention to detail were excellent. There was a small amount of damage done to my garden during the works but this was addressed after the work was finished and resolved to my satisfaction. The London Bath Company is certainly an expensive option, but you get what you pay for. I did not have to organise a thing. At one point the wrong tiles were delivered and LBC sorted it out in less than a day. I absolutely love the finished product, it is exactly what I pictured in my mind as my dream bathroom.

The London Bathroom Company did a great job installing my new bathroom. The design makes great use of the limited space available and the work was completed to time. The builder was also excellent, keeping me updated with developments and quick to make me aware of any necessary adjustments. Would definitely work with this company again.

We have had a flawless experience with the London Bath Company. So much so that we are going to use them to do our second bathroom. Firstly, the communication right from the start to finish was excellent, which is so important to us. The company are extremely responsive on email and phone and very good at keeping us up to date. Everything just worked. Andre is an incredibly talented designer who is extremely knowledgeable. We did not believe the bathroom he presented could fit in our space. It was far beyond what we imagined (in a great way!). The design was fabulous and Andre was great at going through it, highlighting different features with honest advice. Michal was a wonderful fitter. Punctual from start to finish and always in communication with the team, he was very pleasant and made the process as smooth as possible. We are most grateful He was also very clean. At the end of the job, the bathroom was professionally clean and we are just in love. The transformation is incredible- we now can't bear to look at the other bathroom! Thank you to all the team and also to Emma who was an excellent communicator and helped to ensure the project ran smoothly.

Full rip-out and installation of a new bathroom in a Victorian Terrace. Included underfloor heating and all decoration. Full design and project management service in addition to installation. Slight over-run on schedule but work done to budget. Good communication with the office team and the installer. Clear commitment to delivering a high quality installation. Minor issue arose during installation (small leak) but was quickly resolved and remediated. Not the cheapest service but worth the extra cost for the full design, procure, install and manage service.

We were delighted with the service from start to finish. The design team came up with a really clever design that completely transformed a small and awkward space into a lovely bathroom with great storage. The fitting took place weeks earlier than we were initially told it might, which was a huge bonus. The work was completed on time and to a very high standard. The finished product matched the plans exactly. The fitters communicated with us throughout to keep us up to date. The cost was high but there were no hidden extras and when we had a very minor snagging issue they dealt with it really quickly. An added bonus was that the company sent a cleaner afterwards so that the flat was spotless.