Endorsed by Which?

The London Kitchen Extensions Company Ltd

4.5

38 Reviews

Opening Hours
Today -
  • Monday 09:00–15:00
  • Tuesday 09:00–15:00
  • Wednesday 09:00–15:00
  • Thursday 09:00–15:00
  • Friday 09:00–15:00
  • Saturday - Closed
  • Sunday - Closed

About

The London Kitchen Extensions Company Limited
is a local construction company which undertakes bespoke extensions on private, residential properties, specialising in side returns, kitchen extensions and rear house extensions.
We offer a concept to completion service. We'll help you through all aspects of your project from the design of your extension, planning permission applications and building regulations. Then we will complete you job in the quickest possible time to the highest possible standard. At every stage, we will keep you informed about what we are doing and why. Finally, we will leave the job immaculately finished.

What we do

  • Builders

    • Extensions

Customer reviews

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4.5
38 reviews
Customer Service
4.4
Quality
4.7
Value
4.4
Sort by
Kitchen Extension
Customer Service
Quality
Value
We had a side return and rear kitchen extension added to our ground floor Victorian terraced flat winter 22/23. Roman is clearly very experienced and a safe pair of hands for this type of project, and along with Isabelle in the office there was great communication throughout. The build team worked hard and to a high standard in challenging conditions. The project came in on budget as per the original quote, although there were a few extras that weren’t in the original quote and that we hadn’t accounted for. Completion was a bit behind schedule but this was largely due to a more complex than originally envisioned garden excavation, poor site access and atrocious weather. Overall delighted with the result and would recommend.
Customer in Greater London Posted on 08/05/2024 , work completed 05/03/2023
Reliable Building Company
Customer Service
Quality
Value
I had a fantastic experience working with The London Kitchen Extension company on my home. At the beginning, I felt stressed about the overall project (it was my first) but the team's professionalism was truly impressive and they gained my trust as they progressed with the project. I can't thank them enough for taking this off my shoulders and for such a pleasant result. It's been nearly 2 years since completion and last week they followed up with the service visit. I will use TLKE again. THANK YOU
Customer in Greater London Posted on 03/04/2024 , work completed 10/05/2022
Kitchen extension
Customer Service
Quality
Value
In 2020 I got this company to build a kitchen extension. Initially I wrote a glowing review for them, but had to withdraw it after their site manager shouted at me whilst doing some extra work for me. What I will say is that after you have paid them, they have little interest and their 6 year guarantee counts for nothing. They don't answer the phone, respond to messages left or emails sent. Recently, I had a problem with the dishwasher and the engineer sent to repair it, could not get it out. They refused to do this and I had to get someone else to do it. Turns out they had put in screws through the side of the dishwasher, not where they were supposed to go, with one at the top and another at the bottom, behind the plinth. Even after removing these, the dishwasher would not come out and it turns out the back of the dishwasher had welded onto the plug for the dishwasher as it was behind the dishwasher in the middle. They finally came to look at it and immediately declared there was no health or safety issue. The wiring was done by the general builders and not a qualified electrician and the same for the gas works, although they got someone to check and provide certificates. The smoke alarm pings whenever the lights are on in that area and not at any other times. Having changed the battery 5 times, this is still a problem, that they are dismissive about. I also feel that, being a woman on my own, their treatment of me has been worse because of this.
Customer in Greater London Posted on 25/03/2024 , work completed 25/06/2020
The trader replied (on 02/08/2024)
Thank you for your review and for bringing these issues to our attention. We sincerely apologize for the negative experiences you have had. We take all feedback seriously and are committed to resolving issues. However, the requested work does not fall under our service and post-build aftercare. At the time of installation, it was highlighted that the quality of the cabinets and overall design were poor, and we had to make amendments to ensure functionality. Since you reported the issues, we have inspected the site and discussed how we can help. We understand you were happy with our work upon completion over four years ago. During the COVID-19 pandemic, we ensured your project was completed, especially when others failed to do so. You have been a satisfied customer overall, and we are sorry to hear your recent experiences have altered your perception of our company. The electrical and gas works were carried out safely and in accordance with regulations. The smoke alarm issue can be resolved by changing the batteries. We honour our warranty and service commitments. However, we referred you to a third party this time because the requested work, such as pulling out a broken appliance, is not part of our service or warranty. We assure you we value all our customers equally regardless of their gender and will strive to improve our communication and customer service. Thank you for your feedback.
Professional, knowledgeable and honest realistic service
Customer Service
Quality
Value
We have worked alongside The London Kitchen Extension Company for at least 10 years. We have found them to be approachable, always at hand willing to discuss all aspects of the project immediately. Compared to there competitors they are affordable and of high quality. In our experience they are the finest in there field. We would always prefer to work with them. They are personable, friendly and have exceptional attention to detail.
Customer in Wiltshire Posted on 15/03/2024 , work completed 13/03/2024
Very professional teams dedicated to kitchen extensions
Customer Service
Quality
Value
We thoroughly recommend this company! We had The London Kitchen Extensions run a slightly larger kitchen extension project in 2022-2023 in Streatham. Very professionally run and we really appreciated the attention to detail by both Roman and the team on site. Builders were on site, on time every day for the duration of the project. Because the team only does kitchen extensions and between them have done hundreds they weren't fazed by any of the variations you inherently get. Also worth noting, the build was executed in tight compliance with an external building control process giving an extra level of comfort. We added in some smaller and bigger wishes along the way which were approached and discussed with an open mind. We got everything we asked for delivered in a good solid way that'll last a long time.
Customer in Greater London Posted on 06/02/2024 , work completed 07/02/2023
Endorsement Reference
Customer Service
Quality
Value
Substantial kitchen extension project - including a basement renovation with a spiral staircase and also work on the garden and other living areas.
Which? Trusted Traders Consumer Posted on 05/01/2024 , work completed 30/03/2017
Endorsement Reference
Customer Service
Quality
Value
Ground floor side-return kitchen extension to a Victorian Terraced House. The contract included structural design, installation of under-floor heating, alternations to plumbing and electrics, creation of new patio and containing walls and all finishes including oak flooring, complete decoration and kitchen installation. The experience with LKE was very positive overall. Their approach to the build was professional and straight-forward. There were weekly meetings to discuss progress and a single point of contact if we needed it. All costs were included in the main contract. Additions and variations requested by us, were handled by e-mail approval. We lived in the house during the work. LKE made this as comfortable as possible with a good temporary kitchen in another room, protection for all hall and stairs and complete isolation of the upstairs with a temporary door. The build ran over by a number of weeks due to the delayed delivery of 2 internal doors and some problems with the supply of separately ordered kitchen units. It was delivered on budget. I would not hesitate to recommend LKE.
Which? Trusted Traders Consumer Posted on 05/01/2024 , work completed 20/07/2017
Endorsement Reference
Customer Service
Quality
Value
We had a kitchen side return extension that involved replacing the floor in the kitchen, relocating the mains drainage and creating a steel frame to support a glass roof that ran the length of the return space. The work was done to a very high standard and we are delighted with the end result. The job took about 6 weeks longer than expected, but much of that was because we added additional work to the garden and removed two chimney breasts. Communications were generally good and we had frequent meetings with the foreman and company owner. The company is obviously very experienced at this kind of work and we didn't encounter any surprises along the way. Even the original budget turned out to be pretty much spot on.
Which? Trusted Traders Consumer Posted on 05/01/2024 , work completed 10/11/2017
Endorsement Reference
Customer Service
Quality
Value
Removal of load bearing wall to create enlarged living space with a new utility area + new flush patio. All fitted with new aluminium framed glass folding doors and redecorated, plumbed and wired. Very high quality work and worked with us all the way to produce exactly what we were looking for
Which? Trusted Traders Consumer Posted on 05/01/2024 , work completed 22/05/2017
Endorsement Reference
Customer Service
Quality
Value
I had a two story extension and loft conversion done in 2017 by the London Kitchen Extention Company. I?m pleased with the result and the Company have been very helpful throughout.
Which? Trusted Traders Consumer Posted on 05/01/2024 , work completed 19/01/2018