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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Annual service
Customer Service
Quality
Value
had my water softener and purifier since 2007 and have it serviced every year the staff are always friendly and helpful and informative today Kevin sorted out a problem with my tap before I'd even had the chance to ask him about it , I'd recommend the Pure Water People to anyone
Customer in Berkshire
, work completed
Recommended
water system service
Customer Service
Quality
Value
changed filters and tested water system for the softness. Explained everything as he went along, engineer was Lewis. Had to have a part changed and adjusted system to be at most economical. Very clean and tidy and left everything as it was before.
Customer in South Gloucestershire
, work completed
Recommended
Very professional service provided
Customer Service
Quality
Value
Procedures fully explained , very happy with work carried out, and would highly recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Really helpful, really nice
Customer Service
Quality
Value
I'd like to praise Lewis, who did and explained everything. Tidied up really well after the work was completed.
Which? Trusted Traders Consumer
, work completed
Recommended
A great experience
Customer Service
Quality
Value
I appreciated that Kevin kept me apprised of his expected time of arrival following a traffic holdup en route and he arrived at his newly appointed time. His checks showed that the hardness setting needed to be adjusted then the maintenance filters and CRV were replaced and everything was tested. Kevin is very friendly, professional and knowledgeable. I moved house last year and am so pleased that I transferred my unit to the new address. All sorted for another year.
Customer in Dorset
, work completed
Recommended
Professional, knowledgeable and friendly
Customer Service
Quality
Value
The staff at the end of the phone are always helpful and friendly. There is never any pressure to buy or spend money, and there is the option to spread payments for a service or for replacement parts if necessary. The engineers who visit to service the equipment are polite, friendly and enthusiastic about the product and take the time to ensure that customers are using the filter to its best potential. Their communication is excellent and they are happy to answer questions and give advice. The product works as advertised. We live in a very hard water area and our taps and kettle no longer show any signs of limescale and our water does not taste/smell of chlorine anymore.
Customer in Oxfordshire
, work completed
Recommended
Service for Water softener
Customer Service
Quality
Value
Filters changed, helpful and well-mannered people
Which? Trusted Traders Consumer
, work completed
Recommended
Extremely Happy
Customer Service
Quality
Value
Very well done. We've had our water softener upgraded and it should be much more efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual Check Up
Customer Service
Quality
Value
The annual checkup on my water filter was carried out efficiently and quickly. Kevin and Lee did a really good job, whilst also being very friendly and providing great customer service.
Which? Trusted Traders Consumer
, work completed
Recommended
Water system annual service
Customer Service
Quality
Value
Technician Lowes arrived on time and called us 20 minutes before arrival. Annual service completed efficiently and good feed back of possible future upgrades to system which has been installed for 19 years and has worked flawlessly. Recommended a modification to the shut off valves to make them easier to operate which I have decided to do. We have always received excellent service from this company.
Customer in Berkshire
, work completed
Recommended