Endorsed by Which?

The Pure Water People

4.8

1629 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1629 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Very happy
Customer Service
Quality
Value
System installed October 2010, very happy with result and maintenance. Service always helpful, efficient & friendly. Particularly grateful for prompt response to request for repairs necessitated by damage caused by kitchen fitter.
Mike, Hertfordshire Posted on 29/08/2018 , work completed 29/08/2018
The trader replied (on 14/01/2019)
lovely review Mike, glad to hear we were prompt in getting you back to you and assisting. cathy.
My review.
Customer Service
Quality
Value
Knowledgeable & efficient.
John, Buckinghamshire Posted on 29/08/2018 , work completed 29/08/2018
My review
Customer Service
Quality
Value
Maintenance, phoned when arrived. Happy to wait, very polite & helpful.
Which? Trusted Traders Consumer Posted on 28/08/2018 , work completed 28/08/2018
Very good service
Customer Service
Quality
Value
I initially contacted Aquatec by completing one of their flyers for a free consult. They contacted me very quickly afterwards and arranged a sales rep to come over & explain the system. He was thorough & helpful in his discussion and I picked to have their water purification system installed. The workman was prompt to arrive, explained everything clearly, was polite & professional throughout.
Simon, Avon Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 14/01/2019)
Hi Simon, such a lovely review - we are glad that you have been happy with everything so far....... we are confident that you will enjoy all of the benefits of your whole house purification system for many years to come and look forward to speaking to you when you are due for your service. kind regards, cathy.
My review
Customer Service
Quality
Value
Helpful, polite, informative. Advice given for aftercare.
Rita, Avon Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 25/02/2019)
Thanks for reviewing us Rita, we look forward to speaking to you soon.
My review
Customer Service
Quality
Value
Service engineer arrived on time & carried out service satisfactorily, and tidied up afterwards.
Patrick, Surrey Posted on 23/08/2018 , work completed 23/08/2018
Efficient service
Customer Service
Quality
Value
Most impressed by lewes - highly recommended, efficient service.
Francesco, Surrey Posted on 22/08/2018 , work completed 22/08/2018
Friendly & professional
Customer Service
Quality
Value
Phoned with estimated arrival time. Very friendly and helpful, did a good job quickly and efficiently, nothing was too much trouble. Very pleased with all communication and service as usual.
Pennie, Surrey Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 14/01/2019)
Hi Pennie, thanks for taking the time to review us, we appreciate your support and feedback.
Annual review - professional!
Customer Service
Quality
Value
All equipment checked, filters changed. "Minor" leak repaired. Prompt and professional!
Robert, Gloucestershire Posted on 20/08/2018 , work completed 20/08/2018
Annual service
Customer Service
Quality
Value
Change filters, annual service, adjusted time settings. Explained what was done.
John, Gloucestershire Posted on 20/08/2018 , work completed 20/08/2018