Endorsed by Which?

The Pure Water People

4.8

1759 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1759 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt
Customer Service
Quality
Value
Happy with the quality of water & service.
David, Surrey Posted on 02/05/2019 , work completed 02/05/2019
Very polite
Customer Service
Quality
Value
Thought the job out before starting work, clean and tidy. Explain what he had done, very polite.
Which? Trusted Traders Consumer Posted on 02/05/2019 , work completed 02/05/2019
Good job
Customer Service
Quality
Value
Excellent service. Very friendly & helpful. Very willing to go the extra mile to provide customer satisfaction. Good job. Well done!
David, Wiltshire Posted on 26/04/2019 , work completed 26/04/2019
The trader replied (on 23/05/2019)
David, thanks for your brilliant comments -our talented Engineers do work hard to ensure that your customer experience is a positive one. We appreciate you getting in touch with Which to review us. Cathy.
Excellent
Customer Service
Quality
Value
Very good throughout his visit and helpful.
Bruce, Gloucestershire Posted on 25/04/2019 , work completed 25/04/2019
Prompt, efficient and professional.
Customer Service
Quality
Value
From initial contact with the office to find installation & after service (fitters etc). An excellent company to deal with.
Which? Trusted Traders Consumer Posted on 24/04/2019 , work completed 24/04/2019
The trader replied (on 23/05/2019)
It's great to see that you have had such a positive experience with us. We genuinely do our best to ensure that you receive a first class experience from purchase to installation and in your years of servicing ahead. kind regards, Cathy.
Prompt and professional
Customer Service
Quality
Value
Arrived on time, explained procedures to be undertaken clearly. Friendly, polite and work was done well. Would recommend.
John, Berkshire Posted on 24/04/2019 , work completed 24/04/2019
The trader replied (on 23/05/2019)
Hi John, Thank you for taking the time to review us. we appreciate your feedback and comments.
Professional service
Customer Service
Quality
Value
Engineer was friendly and knew his subject well. Good professional service.
Alan, Avon Posted on 23/04/2019 , work completed 23/04/2019
My review
Customer Service
Quality
Value
Annual service
Brian, Wiltshire Posted on 23/04/2019 , work completed 23/04/2019
The trader replied (on 23/05/2019)
FIVE FABULOUS STARS - MANY THANKS!
My review
Customer Service
Quality
Value
Very helpful. Turned up when asked. Did a thorough job and cleaned up.
Jill, Surrey Posted on 18/04/2019 , work completed 18/04/2019
Professional
Customer Service
Quality
Value
Mike Hagues, did a good job, he was polite, and professional, left the area clean & tidy and took the rubbish away.
Shirley, Wiltshire Posted on 16/04/2019 , work completed 16/04/2019
The trader replied (on 23/05/2019)
Hi Shirley, I will pass your comments on to Mike - he is one of our Senior Engineers and takes great pride in his work. Thanks for taking time out to review us, we do appreciate it. Cathy.