The Pure Water People

Our water softener was recently installed by Mike. I would like to thank Mike for a great service that he provided. The installation was done very professionally. Mike arrived on time, explained every step of the installation process, completed the job to a high standard and even helped to re-arrange things which had to be moved out of the cupboard to accommodate the water softener under the sink. At the end of the installation everything was clean. Mike explained how to look after our new water softener, explanations were easy to understand and very helpful. Great job! Thank you Mike.

Lee provided and excellent and friendly service and carried out the service very efficiently and was helpful

Booked appointment, received reminders, operative turned up on time. Carried out service quickly, cleaned up well and gave advice.

After the office called to organise our annual service, we received a phone call from Lewis to agree a convenient time of arrival. Lewis arrived, from Bristol, slightly earlier than expected which was excellent, especially due to the distance he had to travel. A complete and efficient service was performed and Lewis even cleaned the sink cupboard while he had the filters removed. We have had this full sysytem for 5 years and experienced no problems. The filtered water is free from lime with no limescale in our kettle, washing machine or dishwasher. and our drinking water is clear and very palatable. After the service Lewis explained what he had done and we now look forward to another stress free year of Pure Water. Well done ALL.

Good service, professional installation by Kevin. Job done on Sat morning. It took 4 hours to finish the installation, very clean and professional work.

Arrived promptly. Did thorough check of all taps etc as well as servicing the water treatment plant. Lewis was courteous, efficient and helpful. Wore mask to ensure vulnerable member of household was protected.

Lewis, the engineer arrived promptly within the arranged time schedule and carried out all the necessary checks, changed the filters and changed one of the tanks which was covered by warranty. Lewis was very helpful and kept me informed of all stages of the work. All was done promptly and at the price agreed when the appointment was made.

Kevin the fitter arrived on time and explained in detail the installation process. The overall standard of the work was excellent and Kevins work was to a high standard as was his organisation and tidiness throughout the installation. I would highly recommend The Pure Water People as all communication has been first class along with the high quality products they provide.

The appointment reminder was sent well in advance of the due date and a mutually convenient time arranged for the service. Nearer the date the company rearranged the day/time as attendance within the agreed time slot could not be guaranteed. The day before the appointment the time of arriving was confirmed and the man arrived at the agreed time on the day. The service was completed quickly without problem and payment made on the day. All done with no issues. A good service all round.

All worked carried in an excellent professional manner, this includes the pre installation visit. Everything was left ad it was before the visit. No mess left, workmanship very good. Nothing was too much trouble.