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Third Eye Installation Systems Ltd

4.8

328 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

It is now more than 7 years since we moved to Whetstone office/showroom. We welcome customers to call in and meet our helpful and experienced staff to view our alarm and CCTV systems. As an NSI NACOSS Gold accredited, insurance approved company, Third Eye Installation Systems can install, repair, upgrade and maintain security systems for your home and business. We install wireless and hardwired, Grade 2 and Grade 3 systems and our maintenance and consumable costs are highly competitive. The alarm can be controlled by an App or you can be monitored 24/7, with or without Police response. We are highly experienced in Alarms, CCTV, access control, door entry and video/phone entry systems – no need to open your front door to strangers! We offer FREE survey of your property to give a tailor made written quotation. We have all relevant insurances in place and our Engineers are fully trained and security vetted. Give us call NOW - 0208 368 1080

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
    • Access control
    • Security activities
  • Handyman and home maintenance services

  • More Services

    • intruder alarms
    • home security
    • access control
    • cctv

Customer reviews

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4.8
328 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent company
Customer Service
Quality
Value
We have been with Third Eye for approximately 9 years now and have always been more than happy with the service they offer. Initially they came round to survey the property, they provided advice on what else I could do to further secure my house and there was no hard sell. Professional and easy to deal with, they are quick to respond to any queries or issues. Their engineer Alex who usually comes to service the system, is particularly professional, polite, punctual and is always happy to explain any updates. Definitely recommend.
Christine in Greater London Posted on 19/06/2023 , work completed 06/06/2023
The trader replied (on 19/03/2024)
So happy to hear that as a long standing customer of 9 years you are happy with our service. Your feedback is much appreciated and will be shared with the team. We strive to always be professional and glad to hear you are happy with Alex, one of our highly valued engineers who has been with us many years. Thanks again.
Good Work
Customer Service
Quality
Value
I had a CCTV and burglar alarm installed at my daughter's house. The work was carried out professionally by polite and friendly Engineers.
Customer in Greater London Posted on 24/03/2023 , work completed 22/03/2023
The trader replied (on 05/04/2023)
As NSI Nacoss approved installers of security products we can install alarms, CCTV, door intercoms, access control - to name but a few. Great to hear that you are happy with the recent installation and remember, the office is here to assist with any queries you may have or get someone to revert. Thank you so much for your review.
Excellent Company
Customer Service
Quality
Value
Third Eye we excellent from start to finish. They were very professional and the work they carried out was to the highest quality. The Engineers were polite and when they finished the installation they explained my new system thoroughly. They tuned up on time and the customer support team were very helpful
Customer in Hertfordshire Posted on 09/12/2022 , work completed 30/11/2022
The trader replied (on 05/04/2023)
We aim for professional and high quality - always! Great to hear we achieve this as well as giving good service from our Engineers to our support team who work hard to assist all customers enquiries. Thank you.
Consistently good
Customer Service
Quality
Value
Excellent work, excellent customer service, friendly, competent and reliable people. Fairly priced. I've used them for my house alarm for 4/5 years now and just upgraded it, without a hitch. Highly recommended.
Customer in Greater London Posted on 11/10/2022 , work completed 11/10/2022
The trader replied (on 05/04/2023)
Well, not sure we can improve upon "excellent" - thank you so much! I guess you had a panel upgrade to a new Smart Alarm which can be controlled from your mobile phone App - very useful. Thank you so much for your kind words.
Review of routine service
Customer Service
Quality
Value
Third Eye responded quickly to our request for a service, turned up on time and expertly serviced our existing alarm system. The technician was polite and knowledgeable on our system, changed all batteries and re-set the motion and door sensors quickly and efficiently.
Mark in Hertfordshire Posted on 06/09/2022 , work completed 02/09/2022
The trader replied (on 05/04/2023)
Hi there - our Engineers are trained and experienced to service many different alarm panels so we are glad to hear that our Engineer rose to the challenge on this occasion and that you were pleased with his work. Thank you for taking the time to post this review.
Professional job start to finish
Customer Service
Quality
Value
Good communication before and after the installation. Very competitive pricing. Excellent installation, undertaken with great care by Alex. Will use again.
Customer in Greater London Posted on 12/07/2022 , work completed 21/06/2022
The trader replied (on 05/04/2023)
We are so pleased to hear that everything was communicated to you and that our Engineer Alex got a mention! Thank you so much. We strive to offer good value and, most importantly, a good service from the whole team. Thanks again.
Competitive pricing and outstanding service
Customer Service
Quality
Value
I contacted Third Eye having received a recommendation of their service. Oliver quickly attended to talk me through the options and provided me with a quote which we adjusted as I wanted a few extras. Within three days I had the uber-professional Alex round who fitted our new system. He took his time to talk us through how it works and the additional services TEIS provide. He was polite, courteous and respectful of our property and time. Having spoken to other companies and had a useless ADT alarm previously, I wouldn't hesitate to recommend TEIS.
Customer in Greater London Posted on 23/06/2022 , work completed 22/06/2022
The trader replied (on 24/06/2022)
We receive many enquiries from new customers who have been recommended to us by one of our existing customers and it looks like we have succeeded in giving you customer satisfaction! Thank you so much for such a great review which we will share with everyone in the team. Thank you again!
Consistently good customer service
Customer Service
Quality
Value
We have used Third Eye for many years and their engineers are always polite and efficient. They have also been very helpful on the few occasions we have had to phone them with an issue and have usually been able to solve the problem over the phone. On the most recent annual maintenance visit the engineer was very clear about what he was checking and which batteries needed replacing. On the admin side the office is easy to deal with and very responsive either on email or phone.
Customer in Greater London Posted on 21/05/2022 , work completed 10/05/2022
The trader replied (on 24/06/2022)
Super review - thank you! We are so pleased to hear that we have given such a good service. Thank you.
Great Customer Service
Customer Service
Quality
Value
We have been with Third Eye for over 8 years, this is the 2nd Alarm system and CCTV system we have put in as we moved house and wanted the same great service and maintenance that we enjoyed in our last house. The team is always responsive, any issues they call you back asap and come out to sort things out. The out of hours service is great, there is always an engineer on call who can usually sort out issues over the phone. Very happy with our installation and maintenance.
Customer in Greater London Posted on 22/02/2022 , work completed 31/01/2022
The trader replied (on 24/06/2022)
What a great review from a long standing customer! Thank you so much and hopefully we will continue to give customer satisfaction for many years to come. Thank you.
Very happy with customer service
Customer Service
Quality
Value
Very happy with the job they did, clean and tidy, Alex is a super professional, he did a lovely job in my property, no mess around, customer service also there to help all the time. I will definitely use them again in the future
Customer in Hertfordshire Posted on 10/02/2022 , work completed 02/02/2022
The trader replied (on 24/06/2022)
So glad to hear your kind comments regarding one of our Engineers, although we do expect this from all our Engineers - and our office staff. Thank you for taking the time to give us your feedback.