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Third Eye Installation Systems Ltd

4.8

330 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

It is now more than 7 years since we moved to Whetstone office/showroom. We welcome customers to call in and meet our helpful and experienced staff to view our alarm and CCTV systems. As an NSI NACOSS Gold accredited, insurance approved company, Third Eye Installation Systems can install, repair, upgrade and maintain security systems for your home and business. We install wireless and hardwired, Grade 2 and Grade 3 systems and our maintenance and consumable costs are highly competitive. The alarm can be controlled by an App or you can be monitored 24/7, with or without Police response. We are highly experienced in Alarms, CCTV, access control, door entry and video/phone entry systems – no need to open your front door to strangers! We offer FREE survey of your property to give a tailor made written quotation. We have all relevant insurances in place and our Engineers are fully trained and security vetted. Give us call NOW - 0208 368 1080

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
    • Access control
    • Security activities
  • Handyman and home maintenance services

  • More Services

    • intruder alarms
    • home security
    • access control
    • cctv

Customer reviews

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4.8
330 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent service and reliable
Customer Service
Quality
Value
I have been a customer of Third Eye for approximately 15 years and I would never change to another service provider. They have been honest and reliable from the very beginning. Any time I have had an issue they have always been able to sort it out. Their service is excellent. Highly recommend them to anyone.
Customer in Greater London Posted on 27/01/2020 , work completed 24/01/2020
The trader replied (on 25/02/2020)
Customer satisfaction is so important to us and it looks like we have achieved it for this occasion. Thank you so much for taking the time to write such a fabulous review - it really is appreciated by the whole team.
Efficient installation of new HikVision CCTV
Customer Service
Quality
Value
I am an existing customer of Third Eye, as they installed a new alarm at my house a few years ago, which I am very happy with. I recently decided to ask them to install a HikVision four camera system to increase my home security. The quote was reasonable for a high quality product. The installation was carried out in one day by two friendly engineers. I am very happy with the installation and how the work was carried out by them. I have no hesitation in recommending Third Eye Installation Systems Ltd.
Customer in Greater London Posted on 23/12/2019 , work completed 19/12/2019
The trader replied (on 25/02/2020)
We have noticed that many customers, for whom we have installed an alarm, are now reverting to us to have CCTV installed - just an added layer of security for your home (and business), as well as door intercom systems - don't open your door to strangers! Thank you so much for your comments and we are very pleased to hear that you are happy with Third Eye - thank you!
Very satisfied customer
Customer Service
Quality
Value
I recently had the pleasure of using Third Eye Installation Systems Ltd and I could not fault their customer care and service. They were quick in coming to my property for a home visit and recommending the best possible alarm system to cater my needs and budget. Thereafter the process was very fast and smooth and they were happy to answer any questions in a quick and timely manner. The engineer which visited the property did very a thorough job on the day to ensure everything was set up correctly and I was happy. I would be more than happy to recommend Third Eye Insallation Systems going forward.
Customer in Greater London Posted on 26/11/2019 , work completed 25/11/2019
The trader replied (on 28/11/2019)
All members of the Third Eye team strive to give the best possible service - always! The office work closely with our Engineers to ensure smooth running of works throughout the day and to give after sales assistance. Thank you so much for your review which will be passed onto the team - all such bouquets are greatly appreciated!
Excellent information and explanation about the process
Customer Service
Quality
Value
We got several quotes and did our research but nobody, and I mean nobody, would explain any logistics involved for a block of flats. It was sell sell sell -book book book buy buy buy now with no explanation. Rob was extremely patient with explaining the system over the phone and answered umpteen questions, and that was before the site survey. He was patient again during the site survey and answered all our concerns (there's been a spate of crime in the area and we had specific questions). The contractor who fitted the camera, box and monitor was lovely and again, very patient with a difficult neighbour giving him a hard time. And security camera is great! Such peace of mind. It's a brilliant system and they are very keen to answer questions and help.
Customer in Greater London Posted on 14/11/2019 , work completed 07/11/2019
The trader replied (on 25/02/2020)
What a great and detailed review - thank you so much. Our Estimator is extremely experienced in quoting for alarms, CCTV, door intercoms etc and our Engineers are highly trained, security vetted and experienced. Our teams can explain all elements of the installation and answer customers' questions - glad that we have managed to do this on this occasion to your full satisfaction. Many thanks.
Security alarm installation
Customer Service
Quality
Value
Great service and after sales service. They were flexible on their approach which suited our needs.
Atish Posted on 11/11/2019 , work completed 07/11/2019
The trader replied (on 19/11/2019)
Hi - thank you for posting this great review and giving us all 5*. Many new customers base their decisions on such reviews and so we are very grateful to our customers for taking time to give such lovely feedback. Thank you again.
Friendly company, outstanding work, and quality products installed.
Customer Service
Quality
Value
This is a very professional company, trustworthy and delivery excellent workmanship. I had 8 cameras and a new NVR installed, and all of them working perfectly well. They installed Hikvision equipment, which is more expensive but the highest quality you can get. Others may quote less, but their products are far less expensive and not poorer quality. I’d strongly recommend Third Eye.
Customer in Greater London Posted on 24/09/2019 , work completed 04/09/2019
The trader replied (on 11/10/2019)
Hi there - many thanks for your review. Also note that we give 12 month guarantee parts and labour - so if anything goes wrong we revisit site to resolve the issue - FREE! We also have an Engineer on Standby 24/7 to assist for any emergencies or call the office to get assistance or a visit. We are very happy to hear you are pleased with the quality of the system, which as you rightly say, is not the cheapest on the market but the quality is of the highest - glad you are impressed!
Servicing
Customer Service
Quality
Value
Always courteous an helpful. Do the job and explain everything you need to know. Will continue using their services.
Customer in Greater London Posted on 07/09/2019 , work completed 02/09/2019
The trader replied (on 11/10/2019)
Our team always strive to be professional and helpful at all times - glad to hear it in this case! Thank you for the lovely review.
Punctual, Reliable and Excellent Product
Customer Service
Quality
Value
We were recommended Third Eye Installations by a friend and they were excellent from start to finish. Very friendly initial consultation which clearly explained the options available and how they worked. No high pressure sell. Very promptly after the consultation, the quote arrived which was detailed but easy to understand. And when we confirmed that we wanted to proceed, we were booked in quickly. The installation team were friendly, professional and again very helpful in explaining how the alarm works. The quoted price was the price paid - no hidden extras. Highly recommended
Customer in Greater London Posted on 04/07/2019 , work completed 23/05/2019
The trader replied (on 09/07/2019)
What a great review - thank you so much for taking the time to do this. We really do appreciate it - from the office to the Engineers. We all take our customers comments on board and strive to give excellent service from start to finish. We are extremely happy to note that this was the case on this occasion. You covered all the things we work hard to achieve - not high pressure sales, prompt quote, professionalism and no hidden extras! Sounds like we are on target! Thank you again.
Prompt and professional, recommended
Customer Service
Quality
Value
Excellent service from quote to installation. Punctual, transparent and informative both in the office and when installing systems. Thank you, highly recommended.
Henry, London Posted on 25/06/2019 , work completed 25/06/2019
The trader replied (on 09/07/2019)
Thank you for this lovely review! It is a team effort from the office staff to the installing engineers who work hard to give customer satisfaction. Thank you and please do recommend us to your friends, family and neighbours.
Home alarm installation
Customer Service
Quality
Value
The installation engineer turned up on time, did a very neat job and was extremely polite and helpful. The sales and office staff were all very pleasant to deal with too. I would highly recommend this company.
Steve Posted on 21/06/2019 , work completed 10/05/2019
The trader replied (on 09/07/2019)
Thank you for a perfect score and a great review - please do recommend us to friends and family, as well as other social media sites. Thank you.