Friendly, professional service
Thornton Electrical Services have always provided a friendly professional service. No job too small. Kind, caring personnel who go that extra mile to ensure customer satisfaction
Customer in Hertfordshire
Posted on 23/05/2025
, work completed 15/05/2025
Recommended
Highly recommended
I only requested a small job but this was dealt with promptly and with politeness. I will certainly call on this firm for any future electrical problems.
Customer in Hertfordshire
Posted on 20/02/2025
, work completed 19/02/2025
Recommended
A good electrical firm
I'm really pleased I have discovered an Electrical firm that is dependable. It's always a big worry opening your property to new tradespeople and I am so relieved that this team have completed the work (which admittedly was only a small job) so well. I was really happy with their communication, quote, promptness, consideration, politeness, help and cleanliness. A true breath of fresh air compared to some trades people. Highly recommended and I am comforted that I feel I can rely on them moving forward when I next need to.
Customer in Greater London
Posted on 27/10/2024
, work completed 07/10/2024
Recommended
Fault finding and repair
I have used Thornton Electrical on several occasions and have always been extremely satisfied with both their work and customer relationship. On this occasion we had a problem with an electrical circuit that kept fusing. Stephen responded quicker than I anticipated to the problem and initially gave us an opinion as to what the remedial action might comprise of (his visit was on a Friday morning a few hours after contacting him). We had ‘temporary’ powered over the weekend and at 8:30am Monday morning Stephen accompanied by two of his team attended the house and, after an hour or so, had tested the ground floor circuit and came up with a solution to the problem! Remedial work was carried out and by midday the electricity supply was back up and running , and repairs were made good and debris cleared up. Not only were the team effective and efficient, they were very responsive and patient to my ‘forever’ questions!! Thankyou , once again. Ian
Customer in Hertfordshire
Posted on 09/07/2024
, work completed 08/07/2024
Recommended
Doubly pleased
I inherited 30-year old (ugly) storage heaters in the lounge and hallway when I purchased this small flat in a retirement complex a few months ago. I was interested in having Stiebel Eltron wall mounted convector heaters installed and Thornton Electrical came and advised me. They removed the old storage heaters and moved a (fairly new) 2kw wall mounted Stiebel Eltron convector heater from the lounge to the hallway and installed new (matching) 1kw and 3kw heaters in the lounge. Did various work to the fuse box. Very pleased with the work, neat and tidy, and the price came under what I had budgeted for this work, so doubly pleased.
Customer in Hertfordshire
Posted on 20/05/2024
, work completed 24/05/2010
Recommended
Fantastic
What a service I received. On time, polite staff, no mess and explained everything they had done in order to repair my lighting. Your staff are a credit to your company. Everything I asked to be done was done with 100% satisfaction to me. I have used other companies in the past, but after your FANTASTIC service will never use any one else. A big thank you to your company and staff.
David in Hertfordshire
Posted on 12/05/2021
, work completed 11/05/2021
Recommended
Guards fitted over electric heaters
Thornton's quoted for the work promptly, arranged a mutually agreeable time, arrived when they said they would, carried out the work as arranged, cleared up the mess and returned the keys immediately. No worry and no problems. Excellent job.
Customer in Hertfordshire
Posted on 03/07/2019
, work completed 27/06/2019
Recommended
Reliable and reasonable
Thornton completed a full rewire of my house. Reasonable quote, work completed as agreed with no issues. Would recommend to anyone looking for electrical work, small or large.
Customer in Hertfordshire
Posted on 25/03/2019
, work completed 25/11/2012
Recommended
Easy to deal with and professional
Asked this company to undertake various jobs at one of my rental properties including changing a damaged power socket, sorting out a new electrical supply for then fitting a new electric hob, plus carrying out change of tenant NICEIC inspection. Found them to be responsive to phone calls, turned up when agreed and carried out the work efficiently to a high standard clearing up as soon as they had finished. I dealt with Richard who was pleasant and helpful, answering my many questions with obvious knowledge of his trade guiding me to a solution that was legal and cost effective. Would happily use them again for similar work or larger job
Customer in Milton Keynes
Posted on 22/02/2019
, work completed 04/02/2019
Recommended
Change of fuse-board
My old fuse board was changed for a new fuse-board and a new cable was run to my summer house for garden lighting. Richard and Tom explained the job clearly, were obviously very experienced and the work was done cleanly in the planned time. Really can’t fault this company. They have been operating for 20 years and it shows. I would highly recommend them.
Denise Tubb
Posted on 02/06/2018
, work completed 02/06/2018
Recommended
Installation of patio lights; kitchen fan repair
Thornton Electrical promptly ascertained our requirements and sent us an estimate. On the agreed day, they arrived punctually. The work was carefully planned, taking into account any requests we made, and was carried out neatly and efficiently. The electrician was at all times polite and considerate. We were delighted with the results. The area was left clean and tidy. We shall certainly employ Thornton Electrical when we need any further work to be done.
Berenice, Hertfordshire
Posted on 29/04/2017
, work completed 29/04/2017
Recommended
Electrical Work at Home
An excellent service was afforded by Thornton Electrical. during work carried out in autumn 2014 and Spring 2015. My whole kitchen and bedroom was re-wired when it was renovated, an up to date circuit board was installed and an extractor fan in the bathroom. The whole of the house for checked while the work was being carried. The service was efficient and carefully undertaken to the best standard I could have ever asked for. During the kitchen refit the electricians fitted in very well with the kitchen fitter and he himself was most complimentary and impressed about the knowledge and service of the electricians. The service was always prompt, courteous and very reliable. Helpful and useful advice was given about electrical equipment and types of fittings which could be used. We are more than happy with the work carried out and would have no hesitation in recommending Thornton Electrical to you.
CMR403936747
Posted on 05/06/2015
, work completed 05/06/2015
Recommended
Excellent, prompt and professional.
Fantastic work. Neat, tidy, helpful and very experienced. Would recommend him without hesitation. Most helpful and pleasant. Works calmly but carefully and speedily.
Kathleen, Hertfordshire
Posted on 03/06/2015
, work completed 03/06/2015
Recommended
Excellent service
We have used this company several times now but most recently for a larger job. They are efficient, cost effective, professional and a pleasure to have in your home. A special thank you to 'Jamie', one of the electricians who came to our home on several occasions, he is polite, cheerful and has a lot of patience. In addition nothing was too much trouble for Steve and his workers. We would definitely recommend this company and certainly use them again.
Susan R
Posted on 15/12/2014
, work completed 15/12/2014
Recommended
New electrics and heating system in a church
Thornton Electrical provided a very professional service. They assessed what needed to be done regarding modernising the electrics in our church to conform to the latest legal safety requirements and suggested alternatives to improve our heating system. They were always punctual, gave clear advice stating the options and benefits, worked unsupervised and cleaned up after the job all in a friendly, helpful way. The work was completed on time with no money paid until I was completely satisfied with what they had done. I cannot praise them highly enough and have no hesitation in recommending them.
church
Posted on 30/11/2014
, work completed 30/11/2014
Recommended