Tile Energy Ltd

From the start we were given clear down-to-earth advice on the type of system that would be suitable for our house and quickly given a very competitive quotation. The quotation was very comprehensive and enabled us to understand the likely system output and confirm there would be no issues with planning permission etc. On the day of installation, the panels were installed quickly and efficiently on the roof followed by the cabling and inverter in the garage. The whole system is neat and tidy and was up running by early afternoon. Over the last few weeks, the system has performed faultlessly and has already produced 450 kWh. We are very pleased with the supplier and the system they installed.

From initial enquiry to completion of all works took less than 3 weeks. All members of staff that I dealt with were very efficient and friendly and Leke certainly knows his stuff. On the day my system was installed the team were very organised, very tidy and had finished by lunchtime. I have had no issues since but have had 2 follow-up calls to make sure I am happy and that I don’t have any questions. I would have no trouble in recommending this company to anyone thinking about solar panels for their home or business.

We were pleased with the advise given when considering options. The price was very competitive. The work was carried out to a good standard and on the date agreed. The people installing the panels were pleasant & helpful. A minor problem with the monitoring was sorted out a few days later.

I had a major problem with my PV system, birds had got under the panels and caused some major damage, broken cables etc. A rep. from TyleEnergy came along very quickly and confirmed what the fault was. I decided that the best option for me would be to replace the whole system. The company got back to me very quickly with a very good quote that I accepted. The problem first occurred in December 2020, they had the job completed with everything up and running before the end of January 2021. The company were a pleasure to deal with, very helpful, the installers were tidy, clean and very understanding. For my wife and myself it was an experience of goodwill and good business. I would not hesitate in recommending this company to anyone needing help with their PV system.

Leke offered great advice and helped design a system to meet my needs and the entire experience has been exemplary. Andy and his team arrived on the day and completed the task as planned. They were a pleasure to host and did a great job. I now have a 33 PV panel SolarEdge based system with a LH Chem battery and immersion tank Smart Energy Hot Water to use excess solar - vary happy. I highly recommend Tile Energy Ltd, and if anyone wants to discuss their work get Leke to pass on my details and I'll happily assure people.

I chose Tile Energy because they gave me the most information on the work involved and were a reasonable price. I was also given advice on how to get the most out of the system once it was installed, which has enabled me to cut my electricity bill considerably. I felt that a genuine effort was made to give me the system which best suited my needs. The work was completed in a day, in the baking heat. All the men were very pleasant and helpful and worked hard, leaving everything clean and tidy, and the roof looks good. I have had a lot of questions, before and after the installation. Leke seems to know his business very well and is ready to spend time giving me the information I need.

We choose few PV panel installers from Which Trusted Trade in addition to Tile Energy. The sales person Leke visited our site before he gave us his quote. We have 3 phase supply this made the installation more complex. Leke proved to be knowledgeable, thorough and very helpful, he explained how the system will work and was up to date with regulations, tarif, etc. Nothing seemed a problem to him. He informed us of what changes or modifications we need to our electric system and he took measurement and photos of the roof etc and checked for any potential problems. When he sent us his quote, we were confident that quote was realistic with no surprises and it was reasonable too. The system was installed two weeks later on schedule and the installer Andy and his helper were very focused, knowledgeable, courteous and keen to do a good job; We just wish more trade people can be like them. The whole installation took 1 day with no disturbance to us at all. 2 days after installation Leke contacted us to say that he has been monitoring the system from his end and he can see that it is not working as it should do. He asked us few questions, after diagnosis he identified the problem and put us in contact with the software person who fixed it there and then. We are so happy with Leke's service and Andy + his helper that we can honestly & confidently recommend this company and the team to our friends and family. Thank you Leke, Thank you Andy + helper.

During the quotation phase the sales person was not pushy and answered all questions put to him. Time from acceptance of quote to installation was about a week which personally I found really good. Installation was done very efficiently and neatly with the installer answering all my questions and subsequently showing me how everything worked. Really happy with all aspects of purchase and install, would definitely recommend this company.

The 3 Tile Energy employees Andrew, Daniel, and Kane, arrived early at the time expected, got to work with minimum fuss, and completed the job by early afternoon. They were very nice people, and a pleasure to have around. They coped admirably with the debris left by pigeons who had nested under the PV panels, which couldn't have been a pleasant job! It would have been helpful to have had an advance written commitment to clean the panels of any staining, and to replace any broken tiles under the panels. I believe they did this anyway, but an end of installation photograph would have been a nice professional touch. This is meant as a constructive comment, and not as a criticism. Overall very happy with the end result, and I look forward to monitoring the ongoing performance of my PV panels!

Overall the contractor was highly professional in both the initial consultation and final installation. As a retired engineer, my questions were answered in detail during a 2 hour initial visit by the technical director - previous visits by other contractors were lightweight sales people. The quotation was detailed and competitive. The original installation date was delayed due to the COVID lockdown but we were kept informed of the changes. The installation team completed the work in less than a day and were very tidy and aware of the need for social distancing. We have recommended the contractor to a number of friends who have expressed interest in a similar installation.