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Timber Windows (Southern) Ltd

4.8

92 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

With over 30 years' experience, Timber Windows of Horndean have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Doors

    • Timber doors
    • Bi-fold doors
    • Patio doors
    • Front door
    • Composite doors
    • French doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Sash windows
    • Timber windows
    • Aluminium Windows
    • UPVC Windows
    • Double glazing installation
    • Double glazed units
  • Conservatories

  • More Services

    • casement windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
92 reviews
Customer Service
4.9
Quality
5.0
Value
4.6
Sort by
A house of interest
Customer Service
Quality
Value
As we live in an old house of historical interest we needed high quality wooden framed windows to replace the old ones which had secondary glazing. We had used this company before and were delighted with the quality of the work and the difference the new windows made. With this work five windows were changed and once again we were delighted with the windows and installation. It has brought more light into rooms and we shall be using them again. We had the same installers both times and their attention to detail was exemplary.
Timothy in Hampshire Posted on 11/02/2021 , work completed 10/02/2021
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.
New timber front door
Customer Service
Quality
Value
We chose timber windows for our new front door as the door quality looked to be far better than others we had looked at. The 1930’s style of front door is perfect for our house. The installation was carried out with great care and involved removing the existing architrave and lining before fitting the new door. The architrave and lining were carefully refitted and the new door installation finished with a great deal of attention. It’s nice to have a well made, solid door that looks great and has practically eliminated the draughts we had.
Christian in Hampshire Posted on 09/02/2021 , work completed 08/02/2021
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Christian.
Prompt, professional and polite
Customer Service
Quality
Value
They installed an expensive front door. Arrived on time, put down dust sheets, explained what and how they would do the work, exactly as planned and expected. They removed salvageable components from the old door for us to keep. The product when installed was/is superb and we are delighted. Will be glad to recommend Timber Windows (and Doors) to anyone who plans to install new doors and windows.
Customer in Hampshire Posted on 04/02/2021 , work completed 20/10/2020
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.
New Front door
Customer Service
Quality
Value
From the initial visit to the showroom to the completion of the work - this has been a very pleasant and professional experience. The ordering of the door , the follow up contact and the fitting all went very smoothly. The fitters on the day were very pleasant,couteous and professional -well done.
Peter in West Sussex Posted on 03/02/2021 , work completed 03/02/2021
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Peter.
Doors ok but several issues
Customer Service
Quality
Value
We needed new wooden French doors to match our conservatory. The colour was important but we were provided with a swatch which seemed perfect. However, the doors didn’t match the swatch but apparently, nothing could be done. We then had a leak following installation and when Chris came out he drilled extra drainage holes. He agreed about the colour but we didn’t have any further communication. We would not recommend this company if colour is important to you.
Customer in Hampshire Posted on 05/12/2020 , work completed 12/11/2020
The trader replied (on 08/12/2020)
Thank you for your review. We are sorry to hear about your experience. We provided several stained colour swatches for the customer in order to match the customers an old existing conservatory, which is painted. Unfortunately, stained colour samples should only be used as a guide as they vary on different species of timber. Chris visited the property the same day the customers phoned the office to have a look at the issue, the customers stated no further action was required.
Replacement French Doors & Bay Windonw
Customer Service
Quality
Value
We are delighted with our new doors and windows. There was no hard sell, just helpful and quick to respond to our enquiries. They came back to us several times to check our requirmenst and provided a detailed pricing breakdown so we could fully understand the options. They even cam back and reduced the price when they realised they had quoted for somethign we didn't need. The team arrived on time, were very polite and professional. The work was carried out to a very high standard and completed on time. The rooms were left clean and tidy.
Customer in Hampshire Posted on 09/11/2020 , work completed 09/11/2020
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.
Excellent from start to finish
Customer Service
Quality
Value
We carefully evaluated a number of potential suppliers to replace all our windows. Feedback from local customers was very positive and several visits to their showroom confirmed our choice. Installation was carried out by Alan and Jack, who worked tirelessly throughout. They were very careful and precise in their work and a pleasure to have working on our house. At the end of every day they left the house immaculately clean and the detail of their work and the finish was immaculate. Of course they were not the cheapest but solid value for money. The company proved excellent in every respect - the showroom, visit by the surveyor, back office and of course installation. We would not hesitate to use them again and are delighted with the finished product.
Customer in Hampshire Posted on 30/09/2020 , work completed 30/09/2020
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Bay Window
Customer Service
Quality
Value
Replacement of sash windows to a bay window in a late Victorian house. Replicated the style of the windows and mouldings. Quality of the materials was excellent. Excellent service from courteous and efficient staff from initial survey to final installation.
Customer in Hampshire Posted on 28/09/2020 , work completed 22/09/2020
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.
Outstanding workmanship and great product.
Customer Service
Quality
Value
Having had a back door replaced 20 months ago we had no hesitation in asking Timber Windows back to replace our bay windows and French doors. Both the widows and doors were not standard so required a bespoke solution. They came out to confirm my measurements and requirements and when the units arrived they fitted with only minor adjustments. The fitting team were superb and their attention to detail resulted in a absolutely first class finish. We would have no hesitation in awarding them 5 stars and recommend them to others.
Customer in Hampshire Posted on 06/09/2020 , work completed 04/09/2020
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Timber Windows and patio doors
Customer Service
Quality
Value
This company truly is something special. If only every window company was as honest,reliable,precise and caring . If anyone is looking for Timber Windows showroom , honestly this is the best in the south. We had two teams allocated for three days. On the fourth day one team was left to carry on and on the fifth day just one person put the finishing touches and to hand over the perfectly fitted windows and doors. The precision and attention to detail is incredible. Some people don’t think is great value for money. I totally disagree. You get exactly what you pay for and maybe more. At the start of the job we received a visit from the owner of the company - how special is that!! One of our newly supplied window ledges was slightly imperfect and as I was not 100% happy decision was made immediately to order a new one. If you want new stress free fitting of new windows don’t hesitate, this is the company for you. We are now in the process of ordering windows for the rest of our home. Thank you guys!
Customer in Surrey Posted on 10/07/2020 , work completed 10/07/2020
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.