Endorsed by Which?

Tincknell Heating

4.9

384 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
384 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Professional
Customer Service
Quality
Value
A very efficient team, arrived on time, tidy workers would definitely use again.
Ann, Somerset Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 17/11/2017)
Hi Ann, Thank you for your review of our services. We look forward to of being of service to you again in the future. With warmest regards from everyone @ Tincknell Heating. Tel No.: 01749 678828.
Brilliant job
Customer Service
Quality
Value
Thoroughly professional and well trained team. Work was superb. Will certainly recommend them.
Ian, Somerset Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 17/11/2017)
Hi Ian, thank you for your time in completing a kind review of our services. We take pride in keeping our engineers up-to-date with Manufacturer's training programmes, and of course this reflects in the service we offer our customers. Please do contact us again in the future on 01749 678828 if you require our help. With warmest regards from everyone @ Tincknell Heating.
Prompt and professional
Customer Service
Quality
Value
Ordering, fitting, on time all great. Everything seems to be working fine
Which? Trusted Traders Consumer Posted on 27/10/2017 , work completed 27/10/2017
The trader replied (on 06/03/2018)
Thank you for your time in completing a review of our services, much appreciated. I am happy that everything is working as it should. Please feel free to contact our dedicated heating services department on 01749 678828 if you have any other problems. Warm regards, from all @ Tincknell Heating.
Very satisfied
Customer Service
Quality
Value
I was very impressed with the service and knowledge. They were also very polite and considerate whilst working in my house for 3 1/2 days. Nothing was too much trouble. Certainly recommend. Engineers Ollie, Keith, Liam & Liam.
Lorraine, Avon Posted on 26/10/2017 , work completed 26/10/2017
The trader replied (on 17/11/2017)
Hi Lorraine I am really pleased to hear of your experience with our installation team over the period of 3 1/2 days whilst installing your new boiler. It is always our aim to keep the customer informed on the progress of the install whilst taking place. Please contact us again if you need our services on 01749 678828. With warmest regards from everyone @ Tincknell Heating.
Excellent, very professional
Customer Service
Quality
Value
Tincknell very good company to deal with, two employees who fitted new oil tank. Very prompt and completed the job within the stated time frame.
Roy, Somerset Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 17/11/2017)
Hi Roy, another successful review received, thank you very much for your kind comments. I will make sure Gary and Harry receive a copy of your comments and am pleased we could help in changing your oil storage tank. If we can be of service with any of your heating needs in the future please feel free to contact our dedicated heating services office on 01749 678828. With warmest regards, everyone @ Tincknell Heating.
A very good job
Customer Service
Quality
Value
An excellent job done by excellent workers. Would recommend to anyone. James, Ollie & Liam.
Lilian, Somerset Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 30/10/2017)
any thanks Lilian for your time in completing a review of our services. I am pleased you are happy with the work carried out by our installation team. If we can be of service in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Warm regards from Nick, James, Ollie, Liam and all the team @ Tincknell Heating.
Good job
Customer Service
Quality
Value
We are pleased with the work & these tradesmen. They were quiet & unobtrusive. Worked quickly & efficiently & we were happy to have them in the house. New boiler, excellent! Engineers Ollie, Liam & Keith.
Ian, Somerset Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 17/11/2017)
Hi Ian, It is always lovely to read a positive review and kind comments of our services, and I will make sure Ollie, Liam and Keith receive a copy of this review. We hope you have many years of trouble free use from your new Worcester boiler. With warmest regards, Nick and all the team @ Tincknell Heating 01749 678828.
Prompt
Customer Service
Quality
Value
Ollie and Liam arrived on the day, got on with the job despite the heavy rain and finished on time. It works and so did they, good team!
Lesley, Somerset Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 03/11/2017)
Hi Lesley, Thank you for your kind review. It's nice to hear Ollie and Liam battled the elements to complete the installation on time. I hope we can be of service to you in the future. Warm regards, Nick, Ollie, Liam and all the team @ Tincknell Heating.
Prompt and Professional
Customer Service
Quality
Value
Excellent service from a very competent team. Polite, very clean and informative.
David, Devon Posted on 17/10/2017 , work completed 17/10/2017
The trader replied (on 30/10/2017)
Hi David. Many thanks for your kind and informative review. We hope we can be of service to you again in the future. Please feel free to contact our Heating Services Team on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Good job
Customer Service
Quality
Value
Tidy job, pleasant engineers, very satisfied with the result.
Janette, Avon Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 17/11/2017)
Hi Janette thank you for your time in completing a review of our services. We hope we can be of service again to you in the future. With warmest regards, all the team @ Tincknell Heating (01749) 678828.