Endorsed by Which?

Tincknell Heating

4.9

384 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

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4.9
384 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
A very good job.
Customer Service
Quality
Value
The manager in charge was patient, meticulous and attentive and anxious to ensure I did not pay more than necessary. The work was done very quickly and efficiently and the installers were polite, helpful and good natured.
Christian, Dorset Posted on 13/06/2017 , work completed 13/06/2017
The trader replied (on 08/09/2017)
Dear Christian, thank you for your kind comments and review of my installation team services. I am glad we were able to meet your expectations with the service and also price you paid. We hope we can be of service to you again in the future. Please feel free to contact our dedicated customer service department on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Cylinder change.
Customer Service
Quality
Value
All engineers very good. Engineers - Ollie, Jamie, Harry, Liam.
May, Avon Posted on 12/06/2017 , work completed 12/06/2017
The trader replied (on 15/07/2017)
Many thanks for taking the time to leave a review May. We're really pleased to hear how happy you were with your cylinder change. Please don't hesitate to contact us if you need us in the future on 01749 678828. Warm regards, Nick, Ollie, Jamie, Harry & Liam.
Well done
Customer Service
Quality
Value
Your 2 operatives at all times (2 visits) were polite and courteous. They were knowledgeable of their trade and performed their work efficiently and cleanly. Job well done!
Gordon, Wiltshire Posted on 01/06/2017 , work completed 01/06/2017
The trader replied (on 05/07/2017)
Many thanks for taking the time to review us Gordon, we're grateful for such good feedback. Please don't hesitate to contact us if you need us in the future. Warm Regards, Nick & the team @ Tincknells - 01749 678828.
Very professional
Customer Service
Quality
Value
The three men that come to fit my new tank, did a very neat job, and explained everything they were doing. Job well done.
Derek, Avon Posted on 25/05/2017 , work completed 25/05/2017
The trader replied (on 05/07/2017)
Hi Derek, thank you for your comments, we're please to hear that your tank installation went well. We hope we can help you in the future also, please contact us if you need anything - 01749 678828. Kindest regards, Nick, Mike, Gary & all of the team @ Tincknells.
Very helpful
Customer Service
Quality
Value
Recommended, fast helpful service.
Frederica, Somerset Posted on 23/05/2017 , work completed 23/05/2017
The trader replied (on 05/07/2017)
Thank you for taking the time to leave a review Frederica. Please don't hesitate to contact us if you need us in the future. Warm Regards, Nick & the team @ Tincknell Heating.
Professional workmen.
Customer Service
Quality
Value
Yet again Tincknell's workmen have done an excellent job. This is the third time we have had work done and the job has been done professionally by pleasant, quiet workmen who worked, no time wasting.
Janet, Somerset Posted on 15/05/2017 , work completed 15/05/2017
The trader replied (on 05/07/2017)
Thank you so much for your comments Janet, we're really pleased to hear that you've had such good experiences with Tincknells. We hope that we can continue to be of service in the future, please don't hesitate to contact us if you need us 01749 678828. Warm Regards, Nick & all of the team @ Tincknells.
My review
Customer Service
Quality
Value
Lee always does an excellent job.
Brenda, Somerset Posted on 15/05/2017 , work completed 15/05/2017
The trader replied (on 23/05/2017)
Thank you for your review Brenda, we're pleased to hear that you're happy with Lee's work. If we can be of service in the future please feel free to contact our heating services team on 01749 678828. Warm regards, Tincknell Heating.
Good job
Customer Service
Quality
Value
Good job, no problem with installation, team just got on with it.
John, Avon Posted on 10/05/2017 , work completed 10/05/2017
The trader replied (on 15/07/2017)
Thank you for taking the time to review us, we appreciate your comments. If we can be of service in the future please feel free to contact our heating services team on 01749 678828. Warm regards, Tincknell Heating.
Prompt, polite & professional
Customer Service
Quality
Value
The work carried out was to a high standard, on time and most of all trustworthy. I would have no hesitation in recommending Tincknell.
David, Avon Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 05/07/2017)
Hi David, thanks so much for taking the time to leave a review, its great to hear that you would be happy to recommend us. Please don't hesitate to contact us if you need us in the future, we will be happy to help. Warm Regards, Nick & the team
Very professional work
Customer Service
Quality
Value
This whole experience was efficiently managed from both the administration and practical fitting of the boiler. The two engineers were very punctual and very friendly and made every effort to cause as little inconvenience as possible. They cleaned up after themselves very thoroughly even after the first day when they were returning the next day. Pleasant experience all round. Engineers Ollie and Jamie.
Margaret, Avon Posted on 05/05/2017 , work completed 05/05/2017
The trader replied (on 23/05/2017)
Thank you very much for your review Margaret, it's great to receive such positive feedback for all aspects of the work carried out. Please don't hesitate to contact our heating services team if you need anything in the future. Warm regards, Nick, Jamie, Ollie and all the team @ Tincknell Heating 01749 678828.