Endorsed by Which?

Tincknell Heating

4.9

400 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
400 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Exemplary workmanship
Customer Service
Quality
Value
They have very friendly staff in all departments. I would certainly recommend them to anyone who needs a trustworthy company.
Royston B, Somerset Posted on 13/09/2017 , work completed 13/09/2017
The trader replied (on 07/10/2017)
Hi Royston B, thank you for your kind review. We pride ourselves on offering a first class to service to all of our customers and welcome your comments on our friendly staff and trustworthy approach. If we can be of service in the future we would be more than happy to help. Warm regards from everyone @ Tincknel Heating.
Excellent job
Customer Service
Quality
Value
Fantastic engineers, excellent job. Always arrived on time and cleared up at end of installation. Would highly recommend the company. Lee, Jamie & Harry were the heating Engineers.
Jean, Somerset Posted on 07/09/2017 , work completed 07/09/2017
The trader replied (on 07/10/2017)
Hi Jean, we are really pleased with the review you have posted and I know Lee, Jamie and Harry will be happy with your kind comments. If you need any help in the future please feel free to contact our dedicated heating services team on (01749) 678828. Warm regards, Nick, Lee, Jamie and Harry and all the team @ Tincknell Heating.
Excellent service
Customer Service
Quality
Value
A friendly and helpful experience from start to finish. Great communication.
Olwen, Somerset Posted on 05/09/2017 , work completed 05/09/2017
The trader replied (on 07/10/2017)
Thank you Olwen for the time in taking to review our services. If you need our help in the future please feel free to contact our dedicated heating services team on (01749) 678828. Warm regards from Nick and all the team @ Tincknell Heating.
Prompt and reliable.
Customer Service
Quality
Value
The fitting of our boiler went smoothly due to the professional approach of the two fitters. We were kept fully informed of the next stage during the two days. They both worked hard, and were efficient and quiet, and did not waste time. We were most impressed and would not hesitate to recommend them. Engineers Ollie and Liam B.
Wendy, Avon Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 07/10/2017)
Thank you Wendy for your informative and lovely review posted of your recent experiences of a boiler change. I am glad you are happy with your boiler install. I hope we can be of service to you in the future. Warm regards from Nick, Ollie, Liam and all the team @ Tincknell Heating 01749 678828.
Professional and competent.
Customer Service
Quality
Value
I could not fault their professional attitude and workmanship. All staff were polite and unobtrusive - highly recommended. The boiler was fitted by Lee, Jamie and Ollie.
William, Avon Posted on 22/08/2017 , work completed 22/08/2017
The trader replied (on 08/09/2017)
Dear William, Many thanks for the time completing a review of our boiler installation service. I am pleased you were happy with the service provided by our staff and importantly Lee, Jamie and Ollie. If we can be of service in the future please feel free to contact us on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
A Great installation
Customer Service
Quality
Value
Lee and his team did an excellent job. They worked well together to install our new oil boiler and tank, move and install radiators and remove an aga. It was a pleasure to have such a polite and friendly group working in the house. They listened to what we wanted and used their experience to ensure the installation was efficiently completed. Our new oil boiler was installed by Lee, Jamie, Harry and Liam. The oil tank was fitted by Mike.
Derrick, Avon Posted on 14/08/2017 , work completed 14/08/2017
The trader replied (on 08/09/2017)
Hi Derrick, Many thanks for your informative and kind comments after installation of your new oil boiler, tank and radiators. I will make sure your thanks are passed onto Lee and his team, including Mike and Gary on our tank installation team. We hope you have trouble free use of the system for many years to come, but of course if you need our services please feel free to contact our heating service office on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
My review
Customer Service
Quality
Value
I was pleased that the job was quickly and competently executed.
Gerald, Somerset Posted on 12/08/2017 , work completed 12/08/2017
The trader replied (on 07/10/2017)
Hi Gerald, thank you for your time and comments in your review. We are very pleased with have met your expectations and completed the job in a timely and competent manor. We do hope we can help you in the future and should you need our services please feel free to contact our dedicated heating services team on (01749) 678828. Warm regards from all the team @ Tincknell Heating.
Total satisfaction
Customer Service
Quality
Value
The crew turned up on time. Did a tidy and proficient job. I am very happy to recommend them for others to sample.
Michael, Somerset Posted on 03/08/2017 , work completed 03/08/2017
The trader replied (on 26/08/2017)
Hi Michael, Many thanks for your time and kind comments in your review. Should you need our services in the future we will be more than happy to help. Warm regards from Nick and the team @ Tincknell Heating tel no. 01749 678828.
Excellent support
Customer Service
Quality
Value
A job well done, over and above expectation. Very informative engineers.
Ian, Dorset Posted on 26/07/2017 , work completed 26/07/2017
The trader replied (on 26/08/2017)
Hi Ian, Many thanks for your time and kind comments in your review. We are glad our engineers could help you and provided you the service you expect. Warm regards from Nick and the team @ Tincknell Heating tel no. 01749 678828.
Difficult to beat
Customer Service
Quality
Value
An excellent experience from our first enquiry to the completion of the job. Prompt arrival on the day with a very helpful & Considerate group of people. Rural location could have caused issues with passing traffic on the lane but never did.
Kevin, Avon Posted on 24/07/2017 , work completed 24/07/2017
The trader replied (on 08/09/2017)
Hi Kevin, Thank you for your time in completing a review of our services. We are always pleased to read them and I know my installation team and engineers are very pleased to know the service we provide is always well received. Please feel free to contact us on 01749 678828 if we can be of service again in the future. Warm regards, Nick and all the team @ Tincknell Heating