Great work
Came out on same day as phoned. Really appreciated interested in a small job. Tom explained everything, was polite and professional, would definitely use again and highly recommend.
Kath in Staffordshire
Posted on 12/01/2023
, work completed 11/01/2023
Recommended
Good & prompt service
Tom has done jobs for me at a couple of rental properties and can always be relied upon to do a good job. I have no hesitation in recommending him to carry out electrical work in an efficient and timely manner.
Customer in Staffordshire
Posted on 30/12/2022
, work completed 11/12/2022
Recommended
New Consumer Unit
Tom did excellent job , explained all aspects of what he was going to do and completed work in a timely and proffessional manner.
Customer in Staffordshire
Posted on 11/10/2022
, work completed 30/08/2022
Recommended
Excellent Work
We reached out to TJG Electrical for their help on Nest Thermostats. At first I was just picking their brains and Tom was more than helpful. Very fast communication, clear and informative. On Tom's feedback and suggestions, we proceeded with two units and got in touch once we had them (we decided to source ourselves due to discount through our work place). Once we contacted Tom to let him know we had the units ready, he booked us in really quickly and worked around our schedule. He gave a rough time of arrival and called when he was around 25-30 mins away, which is always appreciated. Once here, his etiquette and professionalism was second to none! After some quick introductions he got straight to work and soon made light work of installing them. We did hit a minor snag although it was no fault of his. He stayed until he managed to find the fault and corrected it. We're more than happy with his service, absolute top bloke and will definitely use him again.
Customer in Staffordshire
Posted on 11/10/2022
, work completed 06/10/2022
Recommended
Excellent Job
Tom came out promptly after I was let down by another electrician. He arrived exactly when he said he would. The work was completed excellently. Tom was polite and helpful. Would recommend to others.
Which? Trusted Traders Consumer
Posted on 06/10/2022
, work completed 04/10/2022
Recommended
EV charger and earthing
Tom was fast and reliable at getting my EV charger installed to a very high standard. He was able to work around my work commitments and was always prompt at responding to my messages. He also provided me with recommendations about brands that aligned with future plans. An issue was found with earthing at the property but he was able to sort this out as well with little hassle.
Customer in Staffordshire
Posted on 04/10/2022
, work completed 04/10/2022
Recommended
Easy to work with and high standard of work
After struggling to find someone to install an EV charger, Tom was recommended to me by a neighbour and I'm glad he was. He is super easy to work with and completed all the work required to an extremely high standard. I would recommend him to anyone.
Customer in Stoke-on-Trent
Posted on 05/09/2022
, work completed 30/08/2022
Recommended
Electrical inspection
The electrician who came to do the work conducted himself in a professional manner. He carried out the inspection to an exceptional standard and advised me on everything he found and any issues that would need to be rectified. He resolved the identified issues that same week. He was polite, courteous and clearly knew what he was doing. He was also willing to work around my busy work life to carry out the extra work needed. I'd absolutely recommend TJG Electrical to anyone who lives in the local area. Excellent work and communication. I will definitely be using them again for any electrical work I require.
Customer in Staffordshire
Posted on 04/09/2022
, work completed 29/08/2022
Recommended
Professional and polite
I used this company to install my Nest doorbell. The invoice is less than the quote. The installation was very high quality wired directly into the main fuse box and all mess was removed. I am very happy and will use them again.
Diane in Staffordshire
Posted on 24/08/2022
, work completed 15/08/2022
Recommended
Problem Sorted
I had a problem with my Nest communicating with the hot water system . TJG Electrical came out and sorted the problem out with great efficiency. I can highly recommend this company.
Customer in Staffordshire
Posted on 18/08/2022
, work completed 15/08/2022
Recommended
Electrical work in new bathroom
Would have no hesitation recommending Tom, he is friendly informative and very good at his trade - job completed satisfactorily and on time.
Customer in Staffordshire
Posted on 24/05/2022
, work completed 18/05/2022
Recommended
Very good
Reliable and excellent at his job
Which? Trusted Traders Consumer
Posted on 19/05/2022
, work completed 12/05/2022
Recommended
Electrical work for new fire, TV and soundbar
Tom was recommended by the company who supplied me with a fire surround and electrical fire. It is clear they have a high regard for the quality and standard of his work. This involved moving sockets, installing a fuse switch, wiring and mounting the TV and soundbar on the wall, and replacement of a light dimmer switch. Throughout the process (quote, sourcing of components, installation) Tom was both professional and friendly. We discussed options and I was guided by his recommendations. Tom is a good communicator and first rate electrician. I would not hesitate to use him again.
Customer in Cheshire East
Posted on 05/05/2022
, work completed 02/05/2022
Recommended
Fantastic. EV charger install
Tom was recommended to us by a friend to install an EV charger. From start to finish the service was excellent. He was able to talk me through the different options available to so I could chose the best charger to suit my needs and budget. The work carried out is great and very tidy. Tom is brilliant at what he does and we will definitely use him again. Thanks Tom.
Customer in Stoke-on-Trent
Posted on 30/03/2022
, work completed 27/03/2022
Recommended
Highly recommend Tom.
Tom came to install a new Google Heatlink after mine developed a fault. He was really knowledgeable and super fast to respond. Friendly and efficient service - just what you need.
Mike in Derbyshire
Posted on 10/02/2022
, work completed 10/02/2022
Recommended
Helpful, efficient and friendly - Recommended
Tom was recommended to us by the company fitting our new fire place suite. He worked along side the fitters to complete all the electrical work (moving sockets, installing fuse switch and wiring for the TV on the wall) During the installation work, Tom was efficient and friendly throughout. Based on the design of our fireplace suite, Tom actually recommended a more suitable TV stand which now allows us to access the hidden shelf behind the TV without having to take the TV off the bracket/wall. While carrying out his testing he identified an issue with our new builds sockets (not related to his work) He very kindly rectified this and talked us through his findings and recommended next steps. In summary, from first contact to work completion, Tom provided clear communication and 5 star quality work. I would highly recommend.
Customer in Cheshire East
Posted on 06/02/2022
, work completed 05/02/2022
Recommended
Great electrical work
Tom completed the electrical work for our new bathroom and en-suite including fitting new spot lights, shower, extractor fan, electric towel rail and mirrors, to an excellent standard. Everything was quoted for in detail and he was very knowledgeable giving good advice. Tom was friendly providing an efficient and tidy service. I am delighted with the work and I would definitely recommend Tom for any electrical work you may require.
Customer in Stoke-on-Trent
Posted on 05/02/2022
, work completed 04/02/2022
Recommended
Amazing experience
Found TJG on Google as we needed our nest thermostat setting up, I called Tom and he was very straight and direct with the advice he gave, from there I knew that he knew what he was on about and I had full confidence in him. We work long hours and Tom understood and adapted to our requirements and met us at our address, unfortunately, we were held up, he waited and got the job done professionally, clean and tidy, he also advised me regarding some other work we had done and gave suggestions about it. Thank you Tom, I look forward to the next time we need some work done.
Customer in Staffordshire
Posted on 26/01/2022
, work completed 26/01/2022
Recommended
Helpful, efficient and friendly - Recommended
We had a number of issues with our lighting and emailed TJG Electricals to arrange a visit and quote. Tom was understanding when we had to cancel the initial visit (due to our cat being injured). When he visited he took the time to listen to the changes we wanted & discussed the different options that we could consider. He emailed a quote to us and kept us informed about his availability and the availability of the lights we wanted. Tom carried out the installations efficiently and tidied up afterwards. He was friendly and polite throughout. He was also very accommodating of the fact that he needed to be mindful of our disabled cat (who can no longer go outside) when entering and leaving our home. When the work was complete Tom talked us through everything he had done and explained that safety certificates would be emailed. Overall we were very pleased and will look to using TJG Electrical Ltd again.
Customer in Staffordshire
Posted on 19/01/2022
, work completed 13/01/2022
Recommended
Highly recommended
Tom came across as both very friendly and very professional. Used him a couple of times now to help with installing new ovens, wall sockets and fitting a new consumer unit. He gave complete transparency and explanations at every step and I felt very assured in his expertise. He was prompt, efficient, tidy (a rarity), considerate, always returned calls (also a rarity) and I would not hesitate to recommend him or use his services again. Thanks Tom.
Customer in Staffordshire
Posted on 09/01/2022
, work completed 19/11/2021
Recommended
Fitted Fluorescent Light
Tom was polite, friendly and a very efficient tradesman who solved our lighting problem. He came at very short notice and did an excellent job this is on the run-up to Christmas which must be a very busy time.
Customer in Staffordshire
Posted on 23/12/2021
, work completed 22/12/2021
Recommended
Excellent Job.
Tom ran outside wiring to our external garage. We are very pleased with the outcome. His communication skill is excellent he listens to your requirements so no surprises. He has a comfortable personality that makes it easy to ask questions. I would not hesitate in recommending him.
Colin in Stoke-on-Trent,
Posted on 03/12/2021
, work completed 30/11/2021
Recommended
Outstanding work
Tom arrived exactly when he said he would was extremely friendly and professional, the work was carried out to an exceptional standard with no fuss and very little mess, which he cleaned up leaving us extremely satisfied with the result and happy with our choice.
Customer in Staffordshire
Posted on 12/10/2021
, work completed 04/10/2021
Recommended
Simply Fantastic....
I cannot recommend Tom highly enough. We had been let down by the work of a couple of electricians but Tom has been a breath of fresh air! Tom was happy to discuss the electrical issues we were experiencing and agreed to come out and arrived on time! He resolved our Nest thermostat issues, installed two thermostats on the walls and I have now asked him to help with a number of other electrical jobs around our house. Tom is extremely knowledgeable, conscientious, tidy and happy to try and find solutions to existing problems. I have already recommended him to a couple of our neighbours.
Customer in Cheshire East
Posted on 11/10/2021
, work completed 11/10/2021
Recommended
Installation of cable and wall chrager
Absolutely excellent customer service. Outstanding level of communication throughout the project Really neat and very professional installation - several have commented on how good it looks. Highly recommended
Customer in Staffordshire
Posted on 18/09/2021
, work completed 10/09/2021
Recommended