First-class work & service
Tom replaced a thirty-year-old electric night storage heater in our hallway and fitted a tube heater for frost protection in the conservatory where we grow a grapevine and lemon tree. The work also included updating a consumer unit and the rewiring of some internal and external lights. From initial contact with TJG Electrical through to his quotation and execution of the job, Tom's work was exemplary. The fact that the job was carried out to schedule and so efficiently on what was the hottest day of the year was particularly impressive. I have subscribed to Which? magazine for more than 40 years but this is the first time I have used a Which? trusted trader. I would most definitely use and recommend TJG Electrical Ltd again. It is an excellent and thoroughly reliable company to deal with. Both the work and products used are of the highest quality.
David in Staffordshire
Posted on 23/07/2021
, work completed 22/07/2021
Recommended
Outstanding work.
Tom came to my home to install a new consumer unit also install electricity in my workshop and garage. His work is at a very high standard and is very professional and knowledgeable. He explained everything he was doing in a very easy manner so i could understand tom is hard working and caring in what he does also tidy. I will be inviting tom back for more work and shall be recommending him to family and friends in the near future thanks tom.
Customer in Staffordshire
Posted on 17/07/2021
, work completed 14/07/2021
Recommended
Excellent electrician, already recommended to many people!
I found TJG Electrical online after purchasing some nest products I needed installing along with some other jobs I needed doing in the house. Tom was very punctual to arrive on the day I was having a quote, first impressions far surpassed other experiences I have had from trades people. Tom was very good at explaining things in layman’s terms and talking through the process of what I was after. You could tell he took pride in his work and I could trust him to do an excellent job. On the day the work was being done, again he arrived at the agreed time and explained again what he would be doing, really nice person to talk to and felt very comfortable having Tom in the house doing the work. He was clean and tidy throughout and the work that has been done I’m very happy with! Already asked for another quote for more work to be done. I will be recommending Tom to family and friends.
Customer in Stoke-on-Trent
Posted on 13/07/2021
, work completed 12/07/2021
Recommended
Faultless work
Excellent and comprehensive work and all done with a smile. Lots of help and advice on other things going on around the house. Would highly recommend.
Customer in Stoke-on-Trent
Posted on 13/07/2021
, work completed 12/07/2021
Recommended
Extra wall sockets added
Very tidy work. As per quote. Very knowledgeable of the subject. Gave suggestions to improve the solution provided.
Customer in Staffordshire
Posted on 26/06/2021
, work completed 11/06/2021
Recommended
Would Definitely Use Again
Very pleased altogether. It was a strange job as the previous wiring needed sorting out, he was very patient and got on with it. Very pleasant, very easy to deal with.
Which? Trusted Traders Consumer
Posted on 17/06/2021
, work completed 16/06/2021
Recommended
Highly Satisfied
Tom carried out the electrical work on my behalf and I was highly delighted the work he carried out and the manner he did, he was very friendly & helpful.
Which? Trusted Traders Consumer
Posted on 17/06/2021
, work completed 09/06/2021
Recommended
Efficient
Rapid response to call-out when power circuit tripped. Logical approach to fault-finding and problem quickly discovered. Temporary solution restored power safely. Will return soon to effect permanent repair. Obvious expertise, efficiency and cleanliness.
Albert in Staffordshire
Posted on 12/06/2021
, work completed 09/06/2021
Recommended
Excellent advice and installation
Tom spent time time advising on the best security system for our property and made considerable effort to supply and install the best system for us. Installation process was excellent and we are very happy with the end product. I would highly recommend TJG Electrical.
Kevin in Staffordshire
Posted on 07/06/2021
, work completed 05/06/2021
Recommended
Brilliant job and really helpful
Tom attended and was extremely patient, friendly and knowledgable. He spent the time explaining what work was needed and how the system works. All works were completed to a high standard and with minimum fuss. I’d highly recommend and will absolutely use him again as needed.
Phil in Stoke-on-Trent
Posted on 25/04/2021
, work completed 23/04/2021
Recommended
Our go-to electrician
Tom has carried out multiple jobs for us, from fitting lights to all bathroom Electricals’. Tom is very responsive and always replies within a matter of hours. He is very professional and knowledgeable and can always give you a clear rundown of what exactly is required. He is always on time, very tidy and sticks to the agreed price (unless something unexpected occurs but he will always explain this). When the work is complete, Tom issues all required certification and a clear invoice with all the work carried out and prices stated. We really can’t fault Tom and would recommend him to any family and friends.
Customer in Staffordshire
Posted on 09/04/2021
, work completed 30/03/2021
Recommended
Replacing a Thermostat
I had a great experience with TJG Electrical. He replaced a google heat link thermostat for me and was very professional. Would 100% recommend to anyone who has had an issue with their heat link.
Daniel in Staffordshire
Posted on 07/04/2021
, work completed 07/04/2021
Recommended
Fantastic service, fantastic quality of work. Will Definitely be using again and recommending
I asked Tom to quote me for fitting an electric charger. He was incredibly knowledgeable on what was required for the fitting and itemised it all with great precision. On the date of the fitting, Tom was very professional and helpful with keeping me up to date of what was going on and was happy to explain what he has done so far. Once finished, Tom gave a detailed instruction on how to use it, how it was fitted, what was next (certification etc) and tidied up after himself. I said this to Tom at the time, but you can see that he loves and takes pride in his work. The quality of work is second to none. Truly impressed and have already asked for another quote for other works, recommended him to family and friends, who have said they'll use him too. Thank you for being great Tom, great experience all round.
Ben in Stoke-on-Trent
Posted on 03/04/2021
, work completed 24/02/2021
Recommended
Excellent work and advice
Tom replaced our old lighting in our bathroom and en-suite with LED downlights. When Tom came to quote for the job we found him to be friendly, knowledgeable and patient. He kept in touch with us updating us regularly as to when he would be able to come and do the job. His work on the day was excellent, he was committed to Covid safety and very tidy as he worked leaving everywhere clean. We are very happy with the advice he gave us and with the resulting job. Would definitely recommend him to friends and family.
Mike and Clare in Staffordshire
Posted on 24/03/2021
, work completed 20/03/2021
Recommended
Neat installation replacing previous failed LED ceiling bars that had integral bulbs, completed without damage to ceiling.
Tom arrived on time and wore a mask throughout. He removed the old failed lights and rewired and fitted two replacement ceiling bars and replaceable GU10 LED bulbs that I had previously purchased from Amazon. He had already advised me that these should be branded units from established manufacturers and with CE and RoHS markings. After the installation, he tested the existing electrical power circuit and consumer unit for electrical safety and supplied a completed NICEIC Minor Electrical Installation Works Certificate showing a clean bill of health. He completed the work within a couple of hours and later invoiced us for less than his original estimate. Tom came over as knowledgeable and professional but also friendly and helpful and left us feeling satisfied with the work he had done. I would certainly recommend him to friends and neighbours and would have him back again for any further electrical work in our house.
Customer in Staffordshire
Posted on 18/03/2021
, work completed 15/03/2021
Recommended
Replace kitchen downlights
Tom is polite, friendly and efficient. He did what he said he would do, on budget and when needed. He was very clean and tidy as he went. He observed social distancing and wore a mask the whole time he was here. He also helped review other areas that might need work on. I found Tom through the Which? Trusted Traders directory & am glad I used it. I have no hesitation in recommending Tom, and will definitely have no hesitation in using him again.
Simon in Staffordshire
Posted on 13/03/2021
, work completed 13/03/2021
Recommended
Excellent all round
Returned phone call promptly, Arrived when he said he would. Carried out the work in a professional manner and gave a fair price. Excellent all round.
Which? Trusted Traders Consumer
Posted on 11/03/2021
, work completed 17/02/2021
Recommended
Bathroom electrics
Tom was polite, friendly, clean and brilliant at his job. Not only did he complete the job requested but whilst with us added a couple more smaller jobs. Nothing was too much trouble. Would highly recommend him for any job. large or small
Debra in Staffordshire
Posted on 07/03/2021
, work completed 06/03/2021
Recommended
Professional job
Tom installed a Google nest hello doorbell. Our house had never had a wired doorbell so he installed a new wiring system and provided all the parts required. The job was done in a timely manner and with good value. The work done was professional and a safety certificate was provided. Will definitely use Tom again in the future if required.
Customer in Staffordshire
Posted on 06/03/2021
, work completed 06/03/2021
Recommended
Excellent work and service
Tom worked on a number of challenging and simple jobs for us. His professionalism, advice and all aspects of his work were second to none! He also came around the next day after we changed our minds to change something for us, fitting us in when we knew he was flat out. Tom is a clear and timely communicator, which is a pleasure to experience. We highly recommend Tom.
Customer in Staffordshire
Posted on 04/03/2021
, work completed 02/03/2021
Recommended
Google Nest thermostat installation
Excellent service from Tom, from the initial enquiry through to installation. Would highly recommend and will be using again.
Customer in Staffordshire
Posted on 22/02/2021
, work completed 22/02/2021
Recommended
Electrical safety check and sensory room
Tom has been really helpful and knowledgeable. He has refitted our main fuse board and thoroughly checked all our wiring. He has also helped to convert our garage to a sensory room and had great ideas for lighting
Customer in Stoke-on-Trent
Posted on 21/02/2021
, work completed 21/02/2021
Recommended
Good Job
Tom was very punctual, polite and worked very efficiently and safely. Would definitely recommend him. He helped us out after being let down by our previous electrician.
Customer in Derbyshire
Posted on 11/02/2021
, work completed 10/02/2021
Recommended
Tom was amazing!
Really straightforward, honest and tidy. Over the moon with the result and would happily call again!
Customer in Staffordshire
Posted on 09/02/2021
, work completed 09/02/2021
Recommended
Excellent and tidy work
Tom worked safely and respectfully whilst installing my Nest doorbell. The job was quite complicated as there was no existing doorbell wiring. He consulted with me on the location of all the equipment before going ahead. Really impressed, that I'm getting him back to do another job in the future.
Customer in Staffordshire
Posted on 18/01/2021
, work completed 18/01/2021
Recommended