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Tom Leonard Heating Services

5.0

401 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
401 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A new heating system
Customer Service
Quality
Value
A first class job was done by John and Tom. We had a new heating system fitted which comprised of removing the old back boiler system and fitting a new combi boiler, complete with pipework and valves on radiators. Plus heating to our loft conversion which we didn't have. The work was carried out to a very high standard and all rubbish was taken away. Including the old heating system. The house is very warm indeed. We aren't used to this heat. We would not hesitate to recommend Tom Leonard heating services.
Customer in Middlesbrough Posted on 29/03/2019 , work completed 29/03/2019
The trader replied (on 25/10/2019)
Thanks for the kind words Stuart, no problem
Superb installation of new boiler. Excellent, highly professional work. A+++
Customer Service
Quality
Value
Tom fitted a new boiler in our previous house so was the obvious choice to upgrade the combi in our current house to an unvented cylinder to allow multiple draw offs. We also had a couple of radiators replaced. Work was planned for four days and as promised was completed by Friday lunchtime. Tom and John provided a superb service and were thoroughly professional throughout. Tom came back on the Saturday morning to see how we were getting on with the wireless thermostats. Very happy with the work and would thoroughly recommend. Thanks again Tom and John.
Customer in Stockton-on-Tees Posted on 04/03/2019 , work completed 01/03/2019
The trader replied (on 06/03/2019)
Thanks for the kind words Jonathan, we loved doing this job and are here if you need anything else, well get your cold water main sorted too.
Professional and friendly service
Customer Service
Quality
Value
They fitted new radiators for us in bedroom and dining room. From initial visit was very impressed with their attitude and the professionalism. The work was carried out on date agreed and was done to a very high standard. All rubbish was cleared and disposed off. So impressed have asked him to do more work.
Customer in Stockton-on-Tees Posted on 26/02/2019 , work completed 25/02/2019
The trader replied (on 06/03/2019)
thanks for the feedback
New boiler and upgrade to heating system
Customer Service
Quality
Value
From first contact through to completion the service from Tom was very professional. The work carried out by Tom and John was based on what was best for us rather than what was the easiest installation option. That said the price was competitive and all work completed ahead of schedule. Disruption to internals was kept to a minimum and the house was left clean, tidy and warm. Highly recommended!
Customer in Stockton-on-Tees Posted on 22/02/2019 , work completed 22/02/2019
The trader replied (on 06/03/2019)
Thanks for the feedback, it was a testing gas run on this one!
Rapid response and highly professional service
Customer Service
Quality
Value
I contacted Tom about a pressure loss system in our heating boiler which had been causing increasing problems over the last couple of weeks. Tom had previously undertaken work for us, and his advice and standard of workmanship had been exemplary. I did know, however, that he had no specific knowledge of the Glow Worm System Store which we have installed I still thought that it was worth a try to see if Tom could take on the job, and gave him a call. I called him after 10:00am, and he was on site at 3:00pm ! Tom analysed the boiler, reviewed the symptoms and fixed the problem in about 30 minutes... Not only did he solve the problem, he did so in his customary friendly manner Following the fix, I managed to talk Tom into the ongoing support and servicing of our Glow Worm System, and feel much more relaxed as a result. Fundamentally, I can't fault Tom, nor can I recommend him too strongly...he is outstanding.
Customer in Stockton-on-Tees Posted on 15/01/2019 , work completed 14/01/2019
The trader replied (on 06/03/2019)
Thanks for the words
New boiler installation
Customer Service
Quality
Value
Work was completed to a high standard. Any changes and optional pricing was discussed. Work was completed on time. Pricing was better than competitors.
Customer in Stockton-on-Tees Posted on 14/01/2019 , work completed 14/09/2018
The trader replied (on 06/03/2019)
Thanks for the feedback, much appreciated
Excellent job done!
Customer Service
Quality
Value
Great communication from initial enquiry through to completion of the job. Factual advice was given with no sales pressure. John worked cleanly, tidily and respectfully at all times (and didn't even stop for a coffee break!) We'll be recommending them to everyone!
Customer in Stockton-on-Tees Posted on 13/01/2019 , work completed 11/01/2019
The trader replied (on 07/03/2019)
Thanks for the feedback it means a lot to us
Excellent and Efficent Work
Customer Service
Quality
Value
After comparing boilers and services I decided to go with Tom when having a new boiler fitted. The price for the work included was very good and the work was done to a very good standard. I’d recommend for sure and would have no qualms about using again.
Customer in Stockton-on-Tees Posted on 05/12/2018 , work completed 07/11/2018
The trader replied (on 07/03/2019)
Thankyou for the words
Replace and resite boiler and fit new radiators
Customer Service
Quality
Value
From getting the quote to completion everything was done as agreed on time and on budget. We wanted to resite and replace our existing heating system with a Worcester Bosch system and got excellent advice from Tom and John who carried out the installation. This was all part of a bigger project and so timing was important. All the work was carried out very efficiently and professionally whilst being extremely helpful and offering great advice. We have ended up with a much better system and would definitely have no problem recommending them or using them again. Excellent job. Thank you.
Customer in Stockton-on-Tees Posted on 21/11/2018 , work completed 19/11/2018
The trader replied (on 06/03/2019)
Thanks for the kind words,
Professional from start to finish
Customer Service
Quality
Value
Excellent job. Arrived on time and finished the installation of a new boiler in a new location to specified schedule. Old boiler, cylinder and all rubbish removed and left everything in perfect condition. John even relayed landing carpet better than original. We would have no hesitation recommending Tom to anyone who wanted a new boiler fitting and it was reassuring to know their are still tradesmen around who take pride in their work.
Elaine Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 07/03/2019)
Thanks for the words
Installed replacement boiler
Customer Service
Quality
Value
From a very thorough site survey to a very smooth boiler installation I can only say Tom and John exceeded my expectations in terms of quality of work and keeping me informed on what was happening. John carried out the installation and quickly became somebody you felt was like an old friend while working continuously from the time he arrived until the time he left. I have no hesitation in unreservedly recommending Tom and John if you are considering having a new boiler installed because not only do you get quality work but they are genuinely delivering a friendly effective service that is very rare to find.
Barry Stockton Posted on 01/11/2018 , work completed 01/11/2018
The trader replied (on 07/03/2019)
Thankyou for your feedback
Excellent work
Customer Service
Quality
Value
Arrived on time, got on with job quickly, care taken and no mess left. Polite and efficient and will certainly use again. Will happily recommend.
SusanG Posted on 20/09/2018 , work completed 20/09/2018
Thorough and competent
Customer Service
Quality
Value
Serviced our oil boiler - picked up on three non-compliant issues with a previous installation. It has been serviced twice before today by other plumbers who missed these. Nothing overlooked, takes time. Very pleased and will definitely use again.
Caroline, Cleveland Posted on 11/09/2018 , work completed 11/09/2018
Look No Further
Customer Service
Quality
Value
If you are need of a heating engineer then look no further than Tom Leonard. We needed a completely new heating system (boiler and repipe) John the heating engineer working with Tom carried out the job professionally, expeditiously and with the minimal of disruption. I have no reservations in recommending Tom Leonard Heating Services if you require anything heating or plumbing.
Gareth Posted on 09/07/2018 , work completed 09/07/2018
Excellent Job
Customer Service
Quality
Value
Installed new boiler and radiator in a very professional manner. Job completed in specified time. Very conscious of customer needs. All waste material removed when job was completed. Highly recommended.
Richard, Stockton 08/06/18 Posted on 11/06/2018 , work completed 11/06/2018
Excellent Service
Customer Service
Quality
Value
Excellent service, engineer was prompt. Very tidy, no bother at all. Fitted new boiler but also tidied old pipework that had been left by previous installer. Tidied shower pipework & refitted 2 radiators. Went above & beyond what I was quoted for. Would highly recommend.
Allison, Cleveland Posted on 09/05/2018 , work completed 09/05/2018
Brilliant Job
Customer Service
Quality
Value
Great job, pleasant, explained all. Could not ask for a better plumber. Highly recommended.
Leslie, Cleveland Posted on 04/05/2018 , work completed 04/05/2018
Prompt service, great job, lovely guys
Customer Service
Quality
Value
We needed a plumber after being let down at the last minute by another firm. Tom came when he said he would (which is not a given with plumbers, based on our pervious experience!) he and john were lovely, trustworthy guys to have working around the house as they were working, most importantly they did a great job of moving our boiler from in the house to our new garage extension. Thanks guys, we will definitely highly recommend you to our friends and will certainly be using you again in the future.
Nicola, Cleveland Posted on 02/05/2018 , work completed 02/05/2018
Prompt & efficient
Customer Service
Quality
Value
Arrived back from holiday to find our central heating wasn't working. Contacted Tom Leonard the following day, having found his name listed with you. He came out that day & assessed what was needed (A new boiler was our chosen option). The job was carried out a few days later. The work was very efficiently carried out, he left no mess and fully explained the new system.
Christine, Cleveland Posted on 02/04/2018 , work completed 02/04/2018
Excellent professional job
Customer Service
Quality
Value
Tom kept us informed all along. Arrived promptly to fit new boiler, brought his own vacuum cleaner etc, for cleaning up. Always pleasant and worked continuously all day.
Jennifer, Cleveland Posted on 01/04/2018 , work completed 01/04/2018
Excellent service.
Customer Service
Quality
Value
Responded very quickly to boiler fault. Discussed options and agreed replacement boiler was the way forward. Arranged to come within 3 days. Arrived on time and completed work quickly and efficiently.
Peter, Cleveland Posted on 29/03/2018 , work completed 29/03/2018
Excellent Job!
Customer Service
Quality
Value
John and Tom fitted a new Worcester boiler, with new valves to all our radiators. A truly professional and efficient job, with no mess left behind. Two extremely helpful and friendly guys, who explained the controls perfectly in simple terms. Well recommended!
David, Cleveland Posted on 26/03/2018 , work completed 26/03/2018
Professional and efficiently done.
Customer Service
Quality
Value
Mr Leonard located the problem we had within our heating pipework system and corrected it with professional efficiency, and I recommend his company without reservation.
Austin, Cleveland Posted on 05/03/2018 , work completed 05/03/2018
Brilliant job
Customer Service
Quality
Value
I am very happy with the work that was done. They were prompt and very professional and I would be very happy to recommend this trader.
Lynne, Cleveland Posted on 19/02/2018 , work completed 19/02/2018
New boiler and two radiators fitted
Customer Service
Quality
Value
Had a boiler and two new radiators fitted. arrived at specified time and work completed in two days.cleaned up all rubbish after them. Would certainly use Tom again. John work non stop, didn't even have us make him a drink . When finished went over how boiler and controls work with us.Tom Leonard is local, so very handy
Fairfield Posted on 09/02/2018 , work completed 09/02/2018