Endorsed by Which?

Tom Leonard Heating Services

5.0

401 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
401 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly recommended
Customer Service
Quality
Value
Tom serviced our boiler today he turned up on time and did a very efficient and excellent job .This is the 7th time tom has serviced this boiler and his work has always the same.I would highly recommend him
Dave waldo Posted on 18/05/2017 , work completed 18/05/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Prompt and professional
Customer Service
Quality
Value
Clean worker. Prompt arrival. Patient with all explanations.
Janice, Cleveland Posted on 17/05/2017 , work completed 17/05/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Very Professional Service
Customer Service
Quality
Value
Tom spec'd and installed our new central heating boiler when our old one was condemned. Unlike many of his peers, Tom always turned up when he said he would and did a very efficient and tidy job, exactly as he promised. I was impressed with his very professional yet friendly service. I have no hesitation recommending Tom's services to anyone.
DavidT Posted on 12/05/2017 , work completed 12/05/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Very efficient.
Customer Service
Quality
Value
Tom arrived on time today to do our service for the boiler that he had installed. He is always very polite and efficient and has always been informative on what he was doing. He is also very tidy and leaves no mess. We have recommended him to other people who are also happy with him.
Ian, Cleveland Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
My review
Customer Service
Quality
Value
Polite, efficient and easy to deal with.
Steve, Cleveland Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Efficient & professional
Customer Service
Quality
Value
Tom arrived promptly, having already phoned last week to confirm his appointment. He did a thorough check of boiler & system, which he installed 4 years ago and he has done yearly services to our satisfaction. He is a personable young man, an efficient and professional worker & we have already recommended him to a number of people.
Margaret, Cleveland Posted on 24/04/2017 , work completed 24/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Excellent, professional and friendly
Customer Service
Quality
Value
Tom first came to our rescue when our old boiler was condemned the week running up to Christmas. He installed a new boiler in super fast time. He has since serviced the boiler and installed new radiators. He arrives at the given time and carries out the work leaving no mess. Would definitely recommend.
EmJon71 Posted on 21/04/2017 , work completed 21/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Would definitely recommend
Customer Service
Quality
Value
Tom first fitted my boiler 5 years ago and has since completed the yearly services. He is very reliable, easy to get in contact with and does an excellent job. I would definitely recommend to others.
LisaAtkinson Posted on 21/04/2017 , work completed 21/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Excellent Service from Start to finish.
Customer Service
Quality
Value
Tom installed our new boiler and made sure we were fully satisfied with the work. Professional and trustworthy. We particularly liked the interest free option. I would have no hesitation in recommending Tom.
Anne Non Posted on 18/04/2017 , work completed 18/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Prompt & professional
Customer Service
Quality
Value
He is a very trusting person. When he says he will come at a certain time, he is there on the dot. I would recommend him 100 percent.
Joan, Cleveland Posted on 13/04/2017 , work completed 13/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Clean, tidy & professional
Customer Service
Quality
Value
Boiler serviced, advised on deteriorating parts to be changed next year. All clean & tidy and a fair price.
Ian, Cleveland Posted on 10/04/2017 , work completed 10/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Quality, quality, quality
Customer Service
Quality
Value
I sought out Tom Leonard Heating Services after two close friends spoke very highly of his work. I am not disappointed - not in the slightest. Quality of John's work is outstanding. Prompt, diligent, trustworthy, careful attention to detail, professionalism - all outstanding. He replaced an old boiler. Would I recommend Tom Leonard? Absolutely yes!
David, Cleveland Posted on 10/04/2017 , work completed 10/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
A good reliable engineer
Customer Service
Quality
Value
Tom has serviced our Worcester Bosch boiler for a number of years. He is professional, trustworthy and reliable. We would highly recommend his company.
jbnorthyorks Posted on 07/04/2017 , work completed 07/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Prompt and professional.
Customer Service
Quality
Value
I am very satisfied with the way he went about his work, leaving everything clean after him. I will use him again any time.
Charles, Cleveland Posted on 07/04/2017 , work completed 07/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Efficient job
Customer Service
Quality
Value
First class, professional and efficient job.
Bill, Cleveland Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Excellent, prompt and professional.
Customer Service
Quality
Value
Tom Leonard has serviced our central heating for the past eight years, and has always done a professional job. He is prompt, reliable, and trustworthy, and I would have no hesitation in recommending him.
David, Cleveland Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Prompt and professional
Customer Service
Quality
Value
Mr Leonard will come out the same day that I ring him. If parts are needed he will try to get back that day, if not the next morning he always rings to let me know what is happening.
Joyce, Cleveland Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Always provides great service
Customer Service
Quality
Value
Since installing our combi-boiler and radiators in 2014, Tom has carried out annual services on the system. The initial installation was a superb job and we haven't had a moments problem since that time. Highly recommended.
Stephen, Cleveland Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Excellent work
Customer Service
Quality
Value
Very prompt and extremely efficient.
Gillian, Cleveland Posted on 27/03/2017 , work completed 27/03/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
My review
Customer Service
Quality
Value
Quick & efficient.
Bill, Cleveland Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Super job as always
Customer Service
Quality
Value
Although I have used Tom Leonard before and so have many of my friends, I still shopped around before I decided to use him to install my oil fired central heating systems in my new house. I was not disappointed. Competitive price and a quality, friendly and professional service.
Peter, North Yorkshire Posted on 06/03/2017 , work completed 06/03/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Far superior service than British Gas
Customer Service
Quality
Value
Our CH boiler needed replacing 4 years ago. We’d had a British Gas service contract for many years and asked them for a quote. The price they quoted appeared to be very high and they didn’t fill me with confidence that they knew exactly what was required for our property. I was advised by a friend to try an independent gas fitter and was very surprised that the quality of service and professionalism of Tom Leonard far exceeded anything I had experienced from British Gas. Tom also beat the BG price by over £1,500. Tom comes back to service the boiler every year, and we have never had any problems since the day it was installed. I used to think British Gas offered a “peace of mind” service, but Tom Leonard is better.
imacouchpotato Posted on 05/03/2017 , work completed 05/03/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
My review
Customer Service
Quality
Value
Tom is a pleasant young man for whom nothing is too much trouble. Responds quickly to any problems and works until they're solved. I trust him and would recommend him to others.
Wendy, Cleveland Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Job well done
Customer Service
Quality
Value
Todays visit was the fourth service on our Worcester Bosch Boiler, supplied & fitted by Tom Leonard Heating Services. This company keep their appointments, arrive on time and do a good clean job. A very good service for the past five years. Will continue to use them.
Michael, Cleveland Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Excellent service
Customer Service
Quality
Value
Tom and John were the most polite and tidy workers, leaving little mess at the end of each day and approaching the job in a very professional manner. I was happy to leave them in the house and trusted them to do whatever was needed. I would recommend their workmanship and quality service.
Joy, Cleveland Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,