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Tom Leonard Heating Services

5.0

407 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
407 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
My review
Customer Service
Quality
Value
Quick & efficient.
Bill, Cleveland Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Super job as always
Customer Service
Quality
Value
Although I have used Tom Leonard before and so have many of my friends, I still shopped around before I decided to use him to install my oil fired central heating systems in my new house. I was not disappointed. Competitive price and a quality, friendly and professional service.
Peter, North Yorkshire Posted on 06/03/2017 , work completed 06/03/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Far superior service than British Gas
Customer Service
Quality
Value
Our CH boiler needed replacing 4 years ago. We’d had a British Gas service contract for many years and asked them for a quote. The price they quoted appeared to be very high and they didn’t fill me with confidence that they knew exactly what was required for our property. I was advised by a friend to try an independent gas fitter and was very surprised that the quality of service and professionalism of Tom Leonard far exceeded anything I had experienced from British Gas. Tom also beat the BG price by over £1,500. Tom comes back to service the boiler every year, and we have never had any problems since the day it was installed. I used to think British Gas offered a “peace of mind” service, but Tom Leonard is better.
imacouchpotato Posted on 05/03/2017 , work completed 05/03/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
My review
Customer Service
Quality
Value
Tom is a pleasant young man for whom nothing is too much trouble. Responds quickly to any problems and works until they're solved. I trust him and would recommend him to others.
Wendy, Cleveland Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Job well done
Customer Service
Quality
Value
Todays visit was the fourth service on our Worcester Bosch Boiler, supplied & fitted by Tom Leonard Heating Services. This company keep their appointments, arrive on time and do a good clean job. A very good service for the past five years. Will continue to use them.
Michael, Cleveland Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Excellent service
Customer Service
Quality
Value
Tom and John were the most polite and tidy workers, leaving little mess at the end of each day and approaching the job in a very professional manner. I was happy to leave them in the house and trusted them to do whatever was needed. I would recommend their workmanship and quality service.
Joy, Cleveland Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Professional
Customer Service
Quality
Value
I thought he did a very good job of cleaning and servicing my combi boiler.
Nadine, Cleveland Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Central heating.
Customer Service
Quality
Value
They were in my home working for 4 days. They arrived promptly and they were indeed very professional. They did a 1st class job installing a new boiler & renewing radiators. Cleaning up after themselves before leaving at night. I have no hesitation in recommended Tom Leonard.
Brian, Cleveland Posted on 21/02/2017 , work completed 21/02/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Excellent, quick, professional
Customer Service
Quality
Value
Apart from having gone to the wrong house first (!), he did a fine job, very professionally. We're moving this year and will recommend him to the buyer.
David Walland Posted on 20/02/2017 , work completed 20/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Friendly and professional
Customer Service
Quality
Value
Since having a Worchester-Bosch boiler fitted in 2009, Tom Leonard has called every year, promptly, to service the heating system. We have always found him to be professional and friendly. He is always willing to answer questions and explain queries in non-jargon language. His prices have always been value for money and his work is guaranteed to a high standard. We would highly recommend his work services..
Jacqueline, Cleveland Posted on 20/02/2017 , work completed 20/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Really pleased.
Customer Service
Quality
Value
Really pleased with installation of a new boiler & central heating system. Work completed at a high standard. Clean 'workers' removing all waste from the property. Would highly recommend to others.
Elaine, Cleveland Posted on 17/02/2017 , work completed 17/02/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
My review
Customer Service
Quality
Value
Job well done.
Donald, Cleveland Posted on 07/02/2017 , work completed 07/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
My review
Customer Service
Quality
Value
Good job.
Which? Trusted Traders Consumer Posted on 07/02/2017 , work completed 07/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Very professional.
Customer Service
Quality
Value
Arrived on time and was kind and polite. Serviced both boiler and fire. Very efficient.
Susan, Cleveland Posted on 05/02/2017 , work completed 05/02/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Prompt, professional and high work standard.
Customer Service
Quality
Value
Tom always turns up when he says he will, but will notify you if he has been delayed for any reason. Good, professional and reliable work, and never leaves a mess.
Paul, Cleveland Posted on 30/01/2017 , work completed 30/01/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Recommended.
Customer Service
Quality
Value
Top class boiler fitting job. We always use this company. No hesitation in recommending.
Frederick, Cleveland Posted on 27/01/2017 , work completed 27/01/2017
Nice Work at TS17
Customer Service
Quality
Value
My noisy system boiler had finally started to fail and cause me a number of problems. Tom and John supplied and fitted a new combi boiler removing old expansion tanks, bricking up old holes and re-locating the combi boiler in a new upstairs position over 3 days. John works without any interruption and just got on with the work required, tidied up when done. Price and work was spot on. Thanks
Al OxLey Posted on 20/01/2017 , work completed 20/01/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Excellent job and service
Customer Service
Quality
Value
A prompt, efficient courteous service was provided. The work was completed on time as agreed and everything was left clean and tidy with our new boiler working well.
Kenneth, Cleveland Posted on 18/01/2017 , work completed 18/01/2017
The trader replied (on 02/06/2017)
Thank you for your feedback! Tom,
Fast response - thanks.
Customer Service
Quality
Value
We phoned several plumbers, as our boiler had stopped working. Some didn't phone back, others couldn't come for a week. Tom said he could come that day, and gave us a time. I am disabled and need a warm house and hot water. He did a fantastic job, got the heating on and came back the next day with the part that needed replacing. No hesitation in recommending and we will be using again. Thanks.
A, Cleveland Posted on 09/01/2017 , work completed 09/01/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Reliable & trustworthy
Customer Service
Quality
Value
Very prompt action when you are in need of help. Reliable, tidy and helpful with any problems we have. Would definitely recommend.
M, Cleveland Posted on 09/01/2017 , work completed 09/01/2017
The trader replied (on 31/03/2017)
Thank you for the feedback
Great service, reliable and professional.
Customer Service
Quality
Value
Tom fitted our central heating boiler 3 years ago, and carried out a first class installation. He returns each year to carry out a service and is always reliable and carries out a thorough job.
Which? Trusted Traders Consumer Posted on 03/01/2017 , work completed 03/01/2017
The trader replied (on 03/01/2017)
Thank you for your feedback
Prompt, professional and reasonable priced.
Customer Service
Quality
Value
Service was carried out professionally and with minimum of disruption. Would certainly recommend him to friends and family.
Geoff, Cleveland Posted on 03/01/2017 , work completed 03/01/2017
The trader replied (on 11/01/2017)
thank you for your feedback
Prompt, personal, professional
Customer Service
Quality
Value
I was very pleased with the work carried out. They came when they said they would. They left everything clean & tidy when they finished.
Audrey, Cleveland Posted on 23/12/2016 , work completed 23/12/2016
The trader replied (on 03/01/2017)
Thank you for your feedback
Very good service, would use again
Customer Service
Quality
Value
I would use this person again, he knew exactly what he was doing and proved very capable. His telephone number is on speed dial if required.
Michael, Cleveland Posted on 23/12/2016 , work completed 23/12/2016
The trader replied (on 31/03/2017)
Thank you for the feedback
Prompt & professional
Customer Service
Quality
Value
Tom called to see the problem within 2 hrs of my telephone call. Then carried out the repair the following morning, therefore very good service.
Michael, Cleveland Posted on 22/12/2016 , work completed 22/12/2016
The trader replied (on 31/03/2017)
Thank you for the feedback