Excellent service
Tom is highly professional, friendly and reliable. I wouldn’t hesitate to recommend him. He always lets you know when your boiler service is due and messages when he’s on his way.
Customer in Stockton-on-Tees
Posted on 29/09/2025
, work completed 29/09/2025
Recommended
New boiler
On the 2nd of september Tom Leonard replaced my old boiler for a new one.He turned up on time and completed the job by mid afernoon .tom has looked afer my heating system for over 15 yrs .He dose a good job at a fair price he is always helpfull and i would recommend him to any one.
Customer in Stockton-on-Tees
Posted on 08/09/2025
, work completed 02/09/2025
Recommended
Boiler repairs
Tom went the extra mile to keep my elderly mother’s boiler working by going to extreme lengths to obtain obsolete parts. He also attended immediately he received the parts, knowing how heating is extra-important to the elderly.
Customer in Stockton-on-Tees
Posted on 05/09/2025
, work completed 05/09/2025
Recommended
Replacement Boiler, valves, pump and controls
First time using Tom. We had a good discussion about the old boiler condition and Tom provided a detailed quote for a replacement. The quality of work was high and as clean and tidy as could be expected. Overall we are very pleased with the installation. The various certificates and other paperwork were sent soon after completion. Tom is polite, courteous and punctual.
Customer in Darlington
Posted on 02/09/2025
, work completed 01/09/2025
Recommended
Gas Safety Certificate
I have used Tom for boiler installation, servicing and gas safety reviews for many years. Excellent quality of workmanship and customer service.
Customer in North Yorkshire
Posted on 25/08/2025
, work completed 22/08/2025
Recommended
Good service, reliable.
We switched to Tom a few years ago for our boiler service. A local independent and reliable heating engineer. Good value and trusted.
Customer in Stockton-on-Tees
Posted on 07/08/2025
, work completed 05/08/2025
Recommended
Maintenance
Tom did my yearly boiler service as always and no problems found although it is now ten years old still running well a good, due to his regular maintenance. Thanks Tom!
Customer in Redcar and Cleveland
Posted on 05/08/2025
, work completed 04/08/2025
Recommended
New boiler
Tom first came round to discuss the work that I needed doing, fitting a new boiler in a different place from the old one and replacing pipes that were too small. It was obvious that he was an expert and he explained what was necessary and answered my queries. Although he had a busy schedule he slotted me in quite quickly. I always got a message when he was on his way in the morning. Tom‘s work was excellent and his manner was friendly and professional He did a very neat job and left the kitchen as clean as possible afterwards. He also arranged for the old boiler and packaging to be collected. I can highly recommend him.
Customer in Middlesbrough
Posted on 01/08/2025
, work completed 31/07/2025
Recommended
Annual service.
Contacted me to say it was due to be serviced. Arranged date with no fuss and came on time and completed the service very efficiently
Customer in Stockton-on-Tees
Posted on 29/07/2025
, work completed 28/07/2025
Recommended
Very efficient and helpful
Boiler service on an annual basis and once again carried out with no fuss. Very pleasant and helpful, as always
Customer in Stockton-on-Tees
Posted on 28/07/2025
, work completed 28/07/2025
Recommended
Annual boiler service
Tom's company contacted me earlier this year to book in my annual service, and we agreed on a date without me having to remember to do anything. Tom serviced the boiler, sent me the paperwork confirming all the checks were completed, and left the area as clean as when he arrived. The whole process was undertaken with minimum fuss and in a courteous and professional manner, with little effort on my part. It's a pleasure doing business with his team, and it costs less than I used to pay British Gas.
Customer in Stockton-on-Tees
Posted on 24/07/2025
, work completed 21/07/2025
Recommended
Excellent service (again)
Purchased our boiler from this company several years ago and Tom has serviced boiler since. Trusted provider of heating systems and efficient follow up with annual services
Customer in Middlesbrough
Posted on 18/07/2025
, work completed 16/07/2025
Recommended
Annual boiler maintenance;
Tom has serviced my boiler for more than 10 years and arrives as scheduled. He shows me what he is doing, eg, sludge in the u-bend and advice on my pressure gauge query. Price rises are in line with inflation. His visits are something of a social event. I have never needed an emergency callout, but he says most issues he can fix in 24 hours if required. I have recommended him successfully for our village hall boiler servicing.
Customer in Stockton-on-Tees
Posted on 23/06/2025
, work completed 23/06/2025
Recommended
Wouldn't use anyone else
We have been having our boiler serviced by Tom since he installed the heating 9 years ago. We know him as a friend of our sons, and he's a great guy. Always polite, friendly, and knows what he's doing.
Customer in Stockton-on-Tees
Posted on 16/06/2025
, work completed 16/06/2025
Recommended
Combi Boiler conversion
We wanted to convert from an old style boiler to a new Combi boiler. I didn’t know anything about boilers but from the initial quote Tom explained how they work and which one would best suit our needs. Communication throughout the whole experience was great. Installation was carried out within the agreed time and all of the work is top notch. All work areas were kept clean and tidy throughout the process. Tom was polite and friendly and gave full instructions on how to use the new system. Price was competitive and good value for money. Loving the new boiler!
Customer in Stockton-on-Tees
Posted on 09/06/2025
, work completed 05/06/2025
Recommended
Exceptional service
We contacted Tom Leonard heating services for a quote to replace our old gas boiler. From our initial contact to the completion of the work Tom was extremely respectful and polite. He arrived on time, and as these things often do with old heating systems, the job developed. This unexpected glitch did not phase Tom at all. He carefully and clearly explained the issue to us, our options and the additional cost involved. With our approval he was happy to complete the extra work involved without hesitation. Everywhere was left clean and tidy, even the old boiler was removed from site, an unexpected bonus. We highly recommend Tom without hesitation. A job well done with exceptional professionalism.
Customer in Stockton-on-Tees
Posted on 27/05/2025
, work completed 22/05/2025
Recommended
Boiler Servicing
Tom Leonard has been managing the annual servicing of the gas boiler for the past 4 years. He always provides a professional service, value for money and is friendly and helpful. I would definitely recommend Tom.
Customer in Stockton-on-Tees
Posted on 21/05/2025
, work completed 19/05/2025
Recommended
Annual Boiler Service
Tom sent me a text message stating he was on his way and arrived approximately 10-15 minutes after that, within the time slot arranged. Tom is always friendly, very professional and gives excellent advice on keeping our boiler in tip top condition. The service was carried out efficiently as always. Excellent customer service and well recommended.
Customer in Stockton-on-Tees
Posted on 08/05/2025
, work completed 08/05/2025
Recommended
Tom Leonard services
We have been Tom customers for over 10 years. Very realible and knowledgeable! Highly recommended! Friendly and excellent customer service
Customer in Stockton-on-Tees
Posted on 08/05/2025
, work completed 08/05/2025
Recommended
Worcester Bosch Boiler
This gentleman Tom Leonard fitted my boiler many years ago, I receive a reminder reference the annual service, which is done to perfection, always prompt & tidy when undertaking any work for my wife & myself. You could not expect a more professional company to undertake any plumbing housing or industrial.
Customer in Stockton-on-Tees
Posted on 07/05/2025
, work completed 07/05/2025
Recommended
New to the area and my boiler broke down.
When I woke up on the morning of the 23rd April it was evident there was a problem with the boiler in my home. To be honest I became quite frantic as to where to find a plumbing engineer. The previous owners had left me the name Tom Leonard amongst paperwork regarding the house. I telephoned Tom's office leaving a message and received a reply quickly. A booking was made and Tom was on his way. The moment I opened the door I welcomed him into my home. Within minutes I felt as though I had known Tom for many years. The boiler was repaired, serviced and I was extremely happy and confident that I now had a plumber that I could trust. First class service. Thank you.
Customer in Stockton-on-Tees
Posted on 24/04/2025
, work completed 23/04/2025
Recommended
Boiler Service
Tom carried out our annual boiler service. He is always pleasant, helpful and professional. I would strongly recommend him for installation, repair or service of gas appliances!
Customer in Stockton-on-Tees
Posted on 23/04/2025
, work completed 23/04/2025
Recommended
Great service provider
Very efficient engineer and gives good advice to keep heating in top condition. Turned up on time and booking him was handled by the office in advance. Paying was easy and doesn't charge excessively. Would recommend tom anytime. Thanks a lot
Customer in Stockton-on-Tees
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Annual boiler service
First time I have used Tom and very pleased with the service I received. Punctual with a text message telling me he was on his way. Work completed without any problems. Thanks and will be using again.
Customer in Middlesbrough
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Boiler Service
As usual, the boiler service was carried out professionally. Nothing is too much trouble and Tom always cleans up. Definitely recommend.
Customer in Middlesbrough
Posted on 01/04/2025
, work completed 01/04/2025
Recommended