Annual service.
Contacted me to say it was due to be serviced. Arranged date with no fuss and came on time and completed the service very efficiently
Customer in Stockton-on-Tees
Posted on 29/07/2025
, work completed 28/07/2025
Recommended
Very efficient and helpful
Boiler service on an annual basis and once again carried out with no fuss. Very pleasant and helpful, as always
Customer in Stockton-on-Tees
Posted on 28/07/2025
, work completed 28/07/2025
Recommended
Annual boiler service
Tom's company contacted me earlier this year to book in my annual service, and we agreed on a date without me having to remember to do anything. Tom serviced the boiler, sent me the paperwork confirming all the checks were completed, and left the area as clean as when he arrived. The whole process was undertaken with minimum fuss and in a courteous and professional manner, with little effort on my part. It's a pleasure doing business with his team, and it costs less than I used to pay British Gas.
Customer in Stockton-on-Tees
Posted on 24/07/2025
, work completed 21/07/2025
Recommended
Excellent service (again)
Purchased our boiler from this company several years ago and Tom has serviced boiler since. Trusted provider of heating systems and efficient follow up with annual services
Customer in Middlesbrough
Posted on 18/07/2025
, work completed 16/07/2025
Recommended
Annual boiler maintenance;
Tom has serviced my boiler for more than 10 years and arrives as scheduled. He shows me what he is doing, eg, sludge in the u-bend and advice on my pressure gauge query. Price rises are in line with inflation. His visits are something of a social event. I have never needed an emergency callout, but he says most issues he can fix in 24 hours if required. I have recommended him successfully for our village hall boiler servicing.
Customer in Stockton-on-Tees
Posted on 23/06/2025
, work completed 23/06/2025
Recommended
Wouldn't use anyone else
We have been having our boiler serviced by Tom since he installed the heating 9 years ago. We know him as a friend of our sons, and he's a great guy. Always polite, friendly, and knows what he's doing.
Customer in Stockton-on-Tees
Posted on 16/06/2025
, work completed 16/06/2025
Recommended
Combi Boiler conversion
We wanted to convert from an old style boiler to a new Combi boiler. I didn’t know anything about boilers but from the initial quote Tom explained how they work and which one would best suit our needs. Communication throughout the whole experience was great. Installation was carried out within the agreed time and all of the work is top notch. All work areas were kept clean and tidy throughout the process. Tom was polite and friendly and gave full instructions on how to use the new system. Price was competitive and good value for money. Loving the new boiler!
Customer in Stockton-on-Tees
Posted on 09/06/2025
, work completed 05/06/2025
Recommended
Exceptional service
We contacted Tom Leonard heating services for a quote to replace our old gas boiler. From our initial contact to the completion of the work Tom was extremely respectful and polite. He arrived on time, and as these things often do with old heating systems, the job developed. This unexpected glitch did not phase Tom at all. He carefully and clearly explained the issue to us, our options and the additional cost involved. With our approval he was happy to complete the extra work involved without hesitation. Everywhere was left clean and tidy, even the old boiler was removed from site, an unexpected bonus. We highly recommend Tom without hesitation. A job well done with exceptional professionalism.
Customer in Stockton-on-Tees
Posted on 27/05/2025
, work completed 22/05/2025
Recommended
Boiler Servicing
Tom Leonard has been managing the annual servicing of the gas boiler for the past 4 years. He always provides a professional service, value for money and is friendly and helpful. I would definitely recommend Tom.
Customer in Stockton-on-Tees
Posted on 21/05/2025
, work completed 19/05/2025
Recommended
Annual Boiler Service
Tom sent me a text message stating he was on his way and arrived approximately 10-15 minutes after that, within the time slot arranged. Tom is always friendly, very professional and gives excellent advice on keeping our boiler in tip top condition. The service was carried out efficiently as always. Excellent customer service and well recommended.
Customer in Stockton-on-Tees
Posted on 08/05/2025
, work completed 08/05/2025
Recommended
Tom Leonard services
We have been Tom customers for over 10 years. Very realible and knowledgeable! Highly recommended! Friendly and excellent customer service
Customer in Stockton-on-Tees
Posted on 08/05/2025
, work completed 08/05/2025
Recommended
Worcester Bosch Boiler
This gentleman Tom Leonard fitted my boiler many years ago, I receive a reminder reference the annual service, which is done to perfection, always prompt & tidy when undertaking any work for my wife & myself. You could not expect a more professional company to undertake any plumbing housing or industrial.
Customer in Stockton-on-Tees
Posted on 07/05/2025
, work completed 07/05/2025
Recommended
New to the area and my boiler broke down.
When I woke up on the morning of the 23rd April it was evident there was a problem with the boiler in my home. To be honest I became quite frantic as to where to find a plumbing engineer. The previous owners had left me the name Tom Leonard amongst paperwork regarding the house. I telephoned Tom's office leaving a message and received a reply quickly. A booking was made and Tom was on his way. The moment I opened the door I welcomed him into my home. Within minutes I felt as though I had known Tom for many years. The boiler was repaired, serviced and I was extremely happy and confident that I now had a plumber that I could trust. First class service. Thank you.
Customer in Stockton-on-Tees
Posted on 24/04/2025
, work completed 23/04/2025
Recommended
Boiler Service
Tom carried out our annual boiler service. He is always pleasant, helpful and professional. I would strongly recommend him for installation, repair or service of gas appliances!
Customer in Stockton-on-Tees
Posted on 23/04/2025
, work completed 23/04/2025
Recommended
Great service provider
Very efficient engineer and gives good advice to keep heating in top condition. Turned up on time and booking him was handled by the office in advance. Paying was easy and doesn't charge excessively. Would recommend tom anytime. Thanks a lot
Customer in Stockton-on-Tees
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Annual boiler service
First time I have used Tom and very pleased with the service I received. Punctual with a text message telling me he was on his way. Work completed without any problems. Thanks and will be using again.
Customer in Middlesbrough
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Boiler Service
As usual, the boiler service was carried out professionally. Nothing is too much trouble and Tom always cleans up. Definitely recommend.
Customer in Middlesbrough
Posted on 01/04/2025
, work completed 01/04/2025
Recommended
Great Trader
Tom fitted us a Worster central heating boiler, his work was 100% professional. Tom checked that we were happy each step of the way. He worked very clean and tidy and I wouldn’t hesitate to recommend Tom
Customer in Middlesbrough
Posted on 27/03/2025
, work completed 26/03/2025
Recommended
Always helpful and efficient.
Services our combi every year since he fitted it, no problems until a radiator unused for ages decided not to warm up when turned on. He sorted it quickly without any fuss after the combi service, and also corrected the clock in the thermostat which somehow was running 20 minutes fast. Fully recommended!
Customer in Stockton-on-Tees
Posted on 14/03/2025
, work completed 12/03/2025
Recommended
Excellent service
Tom installed a new Worcester Bosch boiler a few years ago. He did such a good job that I saw no reason for him not to complete the annual servicing. Very tidy and methodical workman, every stage of the task arranged "just so" with the added bonus of being a really nice guy.
Customer in
Posted on 11/03/2025
, work completed 10/03/2025
Recommended
Boiler service and gas safety certificate
Tom has been my gas service engineer and has also done all my gas checks to obtain a gas safety certificate. I have known Tom for about 10 years now and he has installed boilers and serviced them for me during this time. Last year I rented out my home to move away after a family tragedy. The management company asked if we wanted to use their gas engineer. I told them that I wanted to stay with Tom. l totally trust Tom, he never has let me down and wouldn't want to use anyone else. Lovely, lovely man.
Customer in Middlesborough
Posted on 05/02/2025
, work completed 05/02/2025
Recommended
Great new boiler
We had been putting off getting a new boiler fitted for a while and had received quotes from several companies, ranging from extortionate to reasonable. Tom Leonard's quote was very reasonable. He arrived as scheduled and set about completing a full boiler replacement. Its location in the attic made it a challenging task, especially with the flue situated above a glass conservatory. Returning from work after he left, I wondered what I would find. I was really pleased to see a smart new boiler in place, providing my family with confidence that we will have worry-free heating and hot water for some time. I would thoroughly recommend Tom Leonard for boiler replacement. It was a simple transaction, and his careful work was greatly appreciated. I can comfortably say he went above (in the attic) and beyond to extract the flue and other bits.
Customer in Stockton-on-Tees
Posted on 01/02/2025
, work completed 31/01/2025
Recommended
Great work
The work Tom carried out was excellent. He was very professional and worked like a trojan throughout the day. He was very respectful of our home and cleaned up so that we were left with nothing but the finished item. He was pleasant and polite and we would definitely recommend him to our family and friends.
Customer in Stockton-on-Tees
Posted on 25/01/2025
, work completed 24/01/2025
Recommended
Yearly Boiler Service
Tom installed the boiler 7 years ago and has been back every year to check it out and service it. Very happy with all the work he has done over the years and would recommend him.
Customer in Stockton-on-Tees
Posted on 20/01/2025
, work completed 20/01/2025
Recommended
Quality work
As usual, all work was carried out professionally. Highly recommended, reliable, honest, and trustworthy. Nothing is too much trouble and Tom cares about his customers. Good old-fashioned service!
Customer in Stockton-on-Tees
Posted on 15/01/2025
, work completed 15/01/2025
Recommended