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Tom Leonard Heating Services

5.0

401 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
401 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Thank you Tom
Thank you Tom for coming to sort out Mum’s thermostat so quickly. Great job done efficiently and with a smile.
Customer in Stockton-on-Tees Posted on 18/11/2024 (Reviewer did not use service)
Boiler service
Customer Service
Quality
Value
As usual efficient, on time, no mess. Fair pricing. Annual reminder. Fantastic company would highly recommend.
Customer in Stockton-on-Tees Posted on 18/11/2024 , work completed 18/11/2024
Install new boiler
Customer Service
Quality
Value
Having contacted Tom via Worcester Bosch I was given an appointment time to inspect a boiler fault. Tom gave us a list of the options available including a quote for a new boiler. The quote was very competitive and installation was arranged. On the day, Tom arrived as agreed, on time and proceeded to take steps to mitigate any mess which might occur. None did I must say, and the fitting was carried out expertly and professionally with Tom explaining the stages as he progressed. The installation was completed and thoroughly tested. Upon completion Tom talked me through the use of the boiler and its controls before handing the completed job over. Not only was the quote exceptionally competitive and good value but the whole process from removal of the old boiler and its removal from the site to completing the installation of the new boiler was remarkably smooth and of the highest quality. I have no hesitation in recommending Tom and look forward to next year's annual service.
Customer in Middlesbrough Posted on 17/11/2024 , work completed 14/11/2024
Boiler Installation
Customer Service
Quality
Value
Clean, tidy, punctual and a pleasure to work with. Went to a great deal of trouble to safeguard the carpets and furniture. Thank you
Customer in Stockton-on-Tees Posted on 15/11/2024 , work completed 12/11/2024
Boiler service
Customer Service
Quality
Value
Appointment was made easily by telephone. He was on time and communicated when he was on his way. The boiler was serviced quickly and efficiently.
Customer in Stockton-on-Tees Posted on 12/11/2024 , work completed 11/11/2024
Loyal customer as Tom is really as good as his reviews.
Customer Service
Quality
Value
We have had Tom service our home and rental property boiler for the last 4 or 5 years. I have asked for his advice and he has always given straightforward, sound advice. The communication from appointment booking, text alerts when he is en route through to the comprehensive information post servicing has always been excellent. A genuinely great guy to trust with all things gas-related.
Customer in Stockton-on-Tees Posted on 12/11/2024 , work completed 12/11/2024
Professional and reliable
Customer Service
Quality
Value
Very professional service on time and very tidy work kept me updated to all developments with the work that needed doing overall very happy with every aspect of the service
Customer in Stockton-on-Tees Posted on 12/11/2024 , work completed 12/11/2024
Boiler service
Customer Service
Quality
Value
Tom was on site for approx. 3 hours and carried out 2 jobs. Firstly rerouting a gas supply line to the boiler at my request, and secondly carrying out an annual boiler service. I was completely satisfied with the work and wouldn't hesitate to use him again.
Customer in North Yorkshire Posted on 29/10/2024 , work completed 28/10/2024
Great service as usual
Customer Service
Quality
Value
Tom arrived as scheduled I was contacted to inform he was en route. Work carried out efficiently and very patient giving instructions for new thermostat, very friendly and communication also very good with date for work to be carried out.
Customer in Stockton-on-Tees Posted on 08/10/2024 , work completed 08/10/2024
Annual Boiler Service
Customer Service
Quality
Value
Tom installed my Worcester Bosch boiler 14 years ago and has been servicing it annually ever since which is a recommendation in itself. He can be relied upon to provide an efficient service from the initial booking process to completion and finally issuing a certificate for my records. Excellent service and highly recommended. Satisfied customer !!
Customer in Stockton-on-Tees Posted on 08/10/2024 , work completed 24/09/2008
Great work
Customer Service
Quality
Value
I was so very pleased with the results of boiler service and to now have my room thermostat in place and was a very friendly nice guy
Customer in Stockton-on-Tees Posted on 19/09/2024 , work completed 19/09/2024
As always, excellent worl
Customer Service
Quality
Value
Fantastic service, as always.
Customer in Stockton-on-Tees Posted on 16/09/2024 , work completed 16/09/2024
Professional, Friendly and Helpful
Customer Service
Quality
Value
Tom did an excellent job replacing our boiler, he was very knowledgeable and professional whilst also being friendly. We looked into a few options when deciding on our boiler and I'm very pleased we went with Tom. The work has been done to a high standard, and the house was left very tidy and well looked after. As a new homeowner, Tom was happy to answer any questions or queries and put me at ease through the whole thing. Our new boiler is excellent and couldn't be happier with the service from Tom and the team.
Customer in Redcar and Cleveland Posted on 13/09/2024 , work completed 11/09/2024
excellent service
Customer Service
Quality
Value
as usual excellent service from Tom he is a very reliable honest tradesperson, turns up when he says he will and does a fantastic job. have used tom for a number of years both for rental properties and my own home and he does a sterling job. recently had a new boiler fitted in my home and was done efficiently and very cleanly. thank you so much Tom
Customer in Darlington Posted on 12/09/2024 , work completed 06/09/2024
Worcester Gas Boiler Service
Customer Service
Quality
Value
Very efficient, knowledgeable and courteous. Received a service due reminder and once the service was booked in, a text closer to the date as another reminder. Also received a tracking text when Tom was en-route with an ETA. Very clean and tidy as well. A pleasure to deal with and highly recommended.
Customer in Stockton-on-Tees Posted on 05/09/2024 , work completed 05/09/2024
Annual boiler service
Customer Service
Quality
Value
Tom as usual provided excellent service He takes his time to get to the bottom of any issues and puts plan in place to deal with it Keeps you informed about what he is doing Would recommend him to anyone looking for a reliable engineer with the skills required to carry out his duties
Customer in North Yorkshire Posted on 28/08/2024 , work completed 27/08/2024
Great Service
Customer Service
Quality
Value
Tom serviced our boiler. Excellent value for money. He was courteous, knowledgeable and appeared thorough in the task. This was a breath of fresh air after dealing with our original installer / service company. Thoroughly happy with the job!
Customer in Stockton-on-Tees Posted on 20/08/2024 , work completed 15/08/2024
Boiler Service
Customer Service
Quality
Value
Tom was giving my boiler its annual service. Communication very good, arrived on time, completed service with no mess and no fuss. Curtious as always......Thanks Tom.
Customer in Stockton-on-Tees Posted on 15/08/2024 , work completed 15/08/2024
Boiler service
Customer Service
Quality
Value
Tom serviced our boiler in July as he does every year and sends us a helpful reminder. He always turns up at the agreed time. He is always professional in his approach and very easy to talk to. We have no hesitation whatsoever in recommending him.
Customer in Stockton-on-Tees Posted on 07/08/2024 , work completed 17/07/2024
First annual service
Customer Service
Quality
Value
Our new boiler was installed last year by Tom and as agreed we were contacted to arrange our annual service a few weeks ago. Tom came this week and completed the service in a friendly and efficient manner and left the area clean and tidy. Tom made a recommendation on the positioning of the room thermostat to improve the efficiency of the heating system. I am very happy with the work completed by Tom and the level of communication that we have had with the company as a whole. I was presented with a number of options for payment, which was a refreshing way of doing business. Tom and the support team easy and professional manner makes the company a delight to deal with.
Customer in Stockton-on-Tees Posted on 26/07/2024 , work completed 22/07/2024
Excellent service
Customer Service
Quality
Value
Tom installed a new boiler in my property after attending a call out regarding a broken boiler. Tom discussed all possible options with me. He provided a quote within the time frame he stated and was able to complete the job within a few days of me agreeing to have a new boiler installed. He completed the work within the agreed time frame and to a high standard. I would definitely recommend Tom for any heating services required.
Customer in Middlesbrough Posted on 11/07/2024 , work completed 02/07/2024
ANNUAL BOILER SERVICE
Customer Service
Quality
Value
Tom arrived promptly after sending advance notice of his arrival by text message. He carried out all necessary work (required by the manufacturer) efficiently and very tidily leaving us with confidence of another trouble free year ahead, from the boiler he installed 4years ago. Tom is a consummate professional, very knowledgeable and an excellent tradesman who takes pride in his work with the aim of providing customer satisfaction. I am happy to recommend Tom Leonard Heating services for all aspects of Boiler and Plumbing work from installation through to servicing and ancillary plumbing.
Customer in County Durham Posted on 03/07/2024 , work completed 03/07/2024
Quick and thorough Combi Service
Customer Service
Quality
Value
I received text notification that Tom was en route which was useful. Tom quickly got on with the service of my combi boiler. He tested the heating before he left and everything was working perfectly. Tom is very friendly and professional and left my home as clean as he found it.
Customer in Stockton-on-Tees Posted on 11/06/2024 , work completed 10/06/2024
Regular service
Customer Service
Quality
Value
Tom arranged the service at short notice. Work was completed promptly and in a professional manner as always. Tom is invariably friendly, helpful and informative. I am very happy to recommend his work.
Customer in Stockton-on-Tees Posted on 06/06/2024 , work completed 06/06/2024
Oil Boiler replaced with new Gas Boiler
Customer Service
Quality
Value
Tom replaced our old Worcester oil boiler with a new Worcester gas boiler after carefully assessing our household needs to match us with the right boiler. He is a nice, genuine man who got on with the job and gave a quality service applying great attention to every detail. We found him competitively priced, extremely trustworthy and he worked all day before leaving the place clean and tidy so we had no hesitation in contacting him again recently when the boiler needed its first yearly service and we were not disappointed by his workmanship once again. We would highly recommend him, he is very professional, knowledgeable and completed all work to a very high standard.
Customer in North Yorkshire Posted on 23/05/2024 , work completed 14/05/2024