Tom Leonard Heating Services

Our new boiler was installed last year by Tom and as agreed we were contacted to arrange our annual service a few weeks ago. Tom came this week and completed the service in a friendly and efficient manner and left the area clean and tidy. Tom made a recommendation on the positioning of the room thermostat to improve the efficiency of the heating system. I am very happy with the work completed by Tom and the level of communication that we have had with the company as a whole. I was presented with a number of options for payment, which was a refreshing way of doing business. Tom and the support team easy and professional manner makes the company a delight to deal with.

Tom installed a new boiler in my property after attending a call out regarding a broken boiler. Tom discussed all possible options with me. He provided a quote within the time frame he stated and was able to complete the job within a few days of me agreeing to have a new boiler installed. He completed the work within the agreed time frame and to a high standard. I would definitely recommend Tom for any heating services required.

Tom arrived promptly after sending advance notice of his arrival by text message. He carried out all necessary work (required by the manufacturer) efficiently and very tidily leaving us with confidence of another trouble free year ahead, from the boiler he installed 4years ago. Tom is a consummate professional, very knowledgeable and an excellent tradesman who takes pride in his work with the aim of providing customer satisfaction. I am happy to recommend Tom Leonard Heating services for all aspects of Boiler and Plumbing work from installation through to servicing and ancillary plumbing.

I received text notification that Tom was en route which was useful. Tom quickly got on with the service of my combi boiler. He tested the heating before he left and everything was working perfectly. Tom is very friendly and professional and left my home as clean as he found it.

Tom arranged the service at short notice. Work was completed promptly and in a professional manner as always. Tom is invariably friendly, helpful and informative. I am very happy to recommend his work.

Tom replaced our old Worcester oil boiler with a new Worcester gas boiler after carefully assessing our household needs to match us with the right boiler. He is a nice, genuine man who got on with the job and gave a quality service applying great attention to every detail. We found him competitively priced, extremely trustworthy and he worked all day before leaving the place clean and tidy so we had no hesitation in contacting him again recently when the boiler needed its first yearly service and we were not disappointed by his workmanship once again. We would highly recommend him, he is very professional, knowledgeable and completed all work to a very high standard.

As a Which member I am delighted to hear Tom is on your list of trusted traders, his work is excellent. He designed my oil fired heating system and has serviced it for eight years with no problems, a credit to him! I can fully recommend him.

Engineer was Friendly, Knowledgable, Efficient. Left the space clean and tidy👏👏👏 Getting him back again👍

Just had my boiler serviced again by Tom who arrived promptly after a message to say he was en-route. As always he was polite, courteous and let me know that everything was in good working order. Service completed and confirmation certificate received online later same day. I have recommended Tom to several of my neighbours who now use his services too.

Tom replaced our old 30 year old boiler with a new combi boiler, replaced all of our radiator valves and removed our old tanks. Every step of the journey was professionally carried out with emails confirming our quote and once confirmed, the date the job would star. Tom took little over three days to complete the work and was a true professional from start to finish. Tom is very knowledgeable about his trade and was able to answer any query we had. Tom also fitted a mini radiator in the airing cupboard so I can continue to use it as a space for drying clothes. Tom took time to protect our carpets and took away all of the old system and packaging. We’re so pleased with the job and wouldn’t hesitate recommending Tom to family and friends.

We have replaced a 30 year old boiler and small hot water cylinder with a Worcester Bosch oil boiler and greenstar 210 lt unvented cylinder. This involved removing tanks, boiler and pipework, and fitting new boiler, repositioned cylinder and lots of new pipework. Tom's experience and confidence undertaking this work and his knowledge and explanation of the works to be done were very reassuring. The pipework pre-lagging was a work of art! A small issue with the boiler (not Tom's work) meant he had to return on the weekend to finish off, which he cheerfully did. The system is working beautifully with lashings of hot water at good pressure! Happy happy happy. The admin side from first contact is very efficient and we are now on an annual service reminder with Tom. We felt it was a fair and competitive price and have no hesitation in recommending him to others.

Fantastic job of installing a new boiler. Polite, friendly, courteous and respectful. Cannot praise enough. Did a brilliant job, tidied up and left no mess. Highly recommended.

This was my annual Gas Safe inspection for one of my rental properties. Contacted Tom by email to arrange an appointment, of which was confirmed within 2 hours. He attended the property as per the appointment, contacting my tenant prior to his arrival. He conducted the inspection in a professional and friendly approach leaving the work site clean and tidy. Both Gas Safe certificate an invoice received on the same day. He provides a prompt, reliable and friendly service hence I can strongly recommended his services.

Have been a customer of Tom for about 15 years and found him to be honest trustworthy reliable and good at his job and would recommend him for his work

This was our annual boiler service. Tom has serviced our boiler since installing it in April 2018. As usual, he performed this work in an efficient, friendly and professional manner. He text messaged me whilst on route to say he was on his way and arrived within the stated time slot. While he was here I asked him advice about our central heating system and radiators. He gave me all the required information I needed and was very helpful. I would definitely recommend his workmanship, and personally like his respectful attitude towards his clients.

I've been using Tom for several years now and can recommend him without reservation. His servicing is always thorough and he's happy to talk through each stage of what he's doing. He has a professional and friendly approach and his admin is also good. An e-certificate of the work carried out follows the next day along with his invoice.

Tom was very friendly, arrived on the day and time he said he would be there. Fitted a new boiler for us and kept us informed during the day as to exactly what he was doing during the installation and was very tidy. Would highly recommend him.

Tom installed our boiler and now carries out all servicing. He provides a prompt, reliable and friendly service. Strongly recommended!

Tom has been servicing our boiler for years at a competitively low price. As always Tom attended when arranged and was very efficient. We enjoy great rapport with Tom who is friendly and relaxed. We are very happy with his work and recommend him highly. We have also booked him to replace an old radiator.

Excellant service. Impressed from the 1st phone call, to the follow up messages and e mails keeping me informed. Arrival time was spot on. Boiler service looked very thorough. Engineer was polite/pleasant. Was recommended by another professional that I trust.

Excellent service from initial booking of work. Received email and text updates of when the work was going to happen. (am) 23/02/24. Arrived at 8.45. Completed the work by 9.45 and received the emailed gas certificate and invoice by 10am. Very nice guy. Obviously very knowledgeable. Was extremely happy with the whole experience.

Tom installed a new boiler a couple of years ago. Along with his recommended Central heating and Domestic water controls, we now have an extremely efficient system, which my wife and I can operate. Tom is reliable, trustworthy, and efficient.

We have had boilers fitted, heating installed and annual servicing from Tom for a number of years. We have only ever received great service and follow-up calls. My top point for Tom would be that he does what he says and has never let us down yet. I would recommend Tom for his honesty and integrity

Tom recently fitted a new Worcester boiler for us. He was able to fit us in a week after our initial enquiry. He arrived promptly on the day of installation and sent a text beforehand to confirm his arrival. He covered the stairs and landing before he started work and worked non stop until the job was completed. He left everything clean and tidy and he spent time explaining how to use the the new room thermostat. We were really pleased with the work and would highly recommend him to anyone. He was professional at all times and also cheerful chatty, polite and courteous.

Booking was straight forward and attended on time. Listened and dealt with questions sympathetically. Heating system was serviced and report and certificate forwarded same day. HVe no hesitation in recommending this company.