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Tom Leonard Heating Services

5.0

415 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
415 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
As always, excellent worl
Customer Service
Quality
Value
Fantastic service, as always.
Customer in Stockton-on-Tees Posted on 16/09/2024 , work completed 16/09/2024
Professional, Friendly and Helpful
Customer Service
Quality
Value
Tom did an excellent job replacing our boiler, he was very knowledgeable and professional whilst also being friendly. We looked into a few options when deciding on our boiler and I'm very pleased we went with Tom. The work has been done to a high standard, and the house was left very tidy and well looked after. As a new homeowner, Tom was happy to answer any questions or queries and put me at ease through the whole thing. Our new boiler is excellent and couldn't be happier with the service from Tom and the team.
Customer in Redcar and Cleveland Posted on 13/09/2024 , work completed 11/09/2024
excellent service
Customer Service
Quality
Value
as usual excellent service from Tom he is a very reliable honest tradesperson, turns up when he says he will and does a fantastic job. have used tom for a number of years both for rental properties and my own home and he does a sterling job. recently had a new boiler fitted in my home and was done efficiently and very cleanly. thank you so much Tom
Customer in Darlington Posted on 12/09/2024 , work completed 06/09/2024
Worcester Gas Boiler Service
Customer Service
Quality
Value
Very efficient, knowledgeable and courteous. Received a service due reminder and once the service was booked in, a text closer to the date as another reminder. Also received a tracking text when Tom was en-route with an ETA. Very clean and tidy as well. A pleasure to deal with and highly recommended.
Customer in Stockton-on-Tees Posted on 05/09/2024 , work completed 05/09/2024
Annual boiler service
Customer Service
Quality
Value
Tom as usual provided excellent service He takes his time to get to the bottom of any issues and puts plan in place to deal with it Keeps you informed about what he is doing Would recommend him to anyone looking for a reliable engineer with the skills required to carry out his duties
Customer in North Yorkshire Posted on 28/08/2024 , work completed 27/08/2024
Great Service
Customer Service
Quality
Value
Tom serviced our boiler. Excellent value for money. He was courteous, knowledgeable and appeared thorough in the task. This was a breath of fresh air after dealing with our original installer / service company. Thoroughly happy with the job!
Customer in Stockton-on-Tees Posted on 20/08/2024 , work completed 15/08/2024
Boiler Service
Customer Service
Quality
Value
Tom was giving my boiler its annual service. Communication very good, arrived on time, completed service with no mess and no fuss. Curtious as always......Thanks Tom.
Customer in Stockton-on-Tees Posted on 15/08/2024 , work completed 15/08/2024
Boiler service
Customer Service
Quality
Value
Tom serviced our boiler in July as he does every year and sends us a helpful reminder. He always turns up at the agreed time. He is always professional in his approach and very easy to talk to. We have no hesitation whatsoever in recommending him.
Customer in Stockton-on-Tees Posted on 07/08/2024 , work completed 17/07/2024
First annual service
Customer Service
Quality
Value
Our new boiler was installed last year by Tom and as agreed we were contacted to arrange our annual service a few weeks ago. Tom came this week and completed the service in a friendly and efficient manner and left the area clean and tidy. Tom made a recommendation on the positioning of the room thermostat to improve the efficiency of the heating system. I am very happy with the work completed by Tom and the level of communication that we have had with the company as a whole. I was presented with a number of options for payment, which was a refreshing way of doing business. Tom and the support team easy and professional manner makes the company a delight to deal with.
Customer in Stockton-on-Tees Posted on 26/07/2024 , work completed 22/07/2024
Excellent service
Customer Service
Quality
Value
Tom installed a new boiler in my property after attending a call out regarding a broken boiler. Tom discussed all possible options with me. He provided a quote within the time frame he stated and was able to complete the job within a few days of me agreeing to have a new boiler installed. He completed the work within the agreed time frame and to a high standard. I would definitely recommend Tom for any heating services required.
Customer in Middlesbrough Posted on 11/07/2024 , work completed 02/07/2024
ANNUAL BOILER SERVICE
Customer Service
Quality
Value
Tom arrived promptly after sending advance notice of his arrival by text message. He carried out all necessary work (required by the manufacturer) efficiently and very tidily leaving us with confidence of another trouble free year ahead, from the boiler he installed 4years ago. Tom is a consummate professional, very knowledgeable and an excellent tradesman who takes pride in his work with the aim of providing customer satisfaction. I am happy to recommend Tom Leonard Heating services for all aspects of Boiler and Plumbing work from installation through to servicing and ancillary plumbing.
Customer in County Durham Posted on 03/07/2024 , work completed 03/07/2024
Quick and thorough Combi Service
Customer Service
Quality
Value
I received text notification that Tom was en route which was useful. Tom quickly got on with the service of my combi boiler. He tested the heating before he left and everything was working perfectly. Tom is very friendly and professional and left my home as clean as he found it.
Customer in Stockton-on-Tees Posted on 11/06/2024 , work completed 10/06/2024
Regular service
Customer Service
Quality
Value
Tom arranged the service at short notice. Work was completed promptly and in a professional manner as always. Tom is invariably friendly, helpful and informative. I am very happy to recommend his work.
Customer in Stockton-on-Tees Posted on 06/06/2024 , work completed 06/06/2024
Oil Boiler replaced with new Gas Boiler
Customer Service
Quality
Value
Tom replaced our old Worcester oil boiler with a new Worcester gas boiler after carefully assessing our household needs to match us with the right boiler. He is a nice, genuine man who got on with the job and gave a quality service applying great attention to every detail. We found him competitively priced, extremely trustworthy and he worked all day before leaving the place clean and tidy so we had no hesitation in contacting him again recently when the boiler needed its first yearly service and we were not disappointed by his workmanship once again. We would highly recommend him, he is very professional, knowledgeable and completed all work to a very high standard.
Customer in North Yorkshire Posted on 23/05/2024 , work completed 14/05/2024
A very good heating engineer
Customer Service
Quality
Value
As a Which member I am delighted to hear Tom is on your list of trusted traders, his work is excellent. He designed my oil fired heating system and has serviced it for eight years with no problems, a credit to him! I can fully recommend him.
Customer in Redcar and Cleveland Posted on 08/05/2024 , work completed 07/05/2024
Boiler Service
Customer Service
Quality
Value
Engineer was Friendly, Knowledgable, Efficient. Left the space clean and tidy👏👏👏 Getting him back again👍
Customer in Stockton-on-Tees Posted on 07/05/2024 , work completed 07/05/2024
Annual Boiler Service
Customer Service
Quality
Value
Just had my boiler serviced again by Tom who arrived promptly after a message to say he was en-route. As always he was polite, courteous and let me know that everything was in good working order. Service completed and confirmation certificate received online later same day. I have recommended Tom to several of my neighbours who now use his services too.
Customer in Stockton-on-Tees Posted on 07/05/2024 , work completed 07/05/2024
Excellent service from start to finish
Customer Service
Quality
Value
Tom replaced our old 30 year old boiler with a new combi boiler, replaced all of our radiator valves and removed our old tanks. Every step of the journey was professionally carried out with emails confirming our quote and once confirmed, the date the job would star. Tom took little over three days to complete the work and was a true professional from start to finish. Tom is very knowledgeable about his trade and was able to answer any query we had. Tom also fitted a mini radiator in the airing cupboard so I can continue to use it as a space for drying clothes. Tom took time to protect our carpets and took away all of the old system and packaging. We’re so pleased with the job and wouldn’t hesitate recommending Tom to family and friends.
Customer in Stockton-on-Tees Posted on 01/05/2024 , work completed 01/05/2024
Excellent Boiler and Cylinder Installation
Customer Service
Quality
Value
We have replaced a 30 year old boiler and small hot water cylinder with a Worcester Bosch oil boiler and greenstar 210 lt unvented cylinder. This involved removing tanks, boiler and pipework, and fitting new boiler, repositioned cylinder and lots of new pipework. Tom's experience and confidence undertaking this work and his knowledge and explanation of the works to be done were very reassuring. The pipework pre-lagging was a work of art! A small issue with the boiler (not Tom's work) meant he had to return on the weekend to finish off, which he cheerfully did. The system is working beautifully with lashings of hot water at good pressure! Happy happy happy. The admin side from first contact is very efficient and we are now on an annual service reminder with Tom. We felt it was a fair and competitive price and have no hesitation in recommending him to others.
Customer in North Yorkshire Posted on 15/04/2024 , work completed 13/04/2024
Fantastic Job
Customer Service
Quality
Value
Fantastic job of installing a new boiler. Polite, friendly, courteous and respectful. Cannot praise enough. Did a brilliant job, tidied up and left no mess. Highly recommended.
Customer in Stockton-on-Tees Posted on 05/04/2024 , work completed 29/03/2024
Gas Safe Inspection
Customer Service
Quality
Value
This was my annual Gas Safe inspection for one of my rental properties. Contacted Tom by email to arrange an appointment, of which was confirmed within 2 hours. He attended the property as per the appointment, contacting my tenant prior to his arrival. He conducted the inspection in a professional and friendly approach leaving the work site clean and tidy. Both Gas Safe certificate an invoice received on the same day. He provides a prompt, reliable and friendly service hence I can strongly recommended his services.
Customer in Stockton-on-Tees Posted on 04/04/2024 , work completed 04/04/2024
Honest trustworthy and reliable
Customer Service
Quality
Value
Have been a customer of Tom for about 15 years and found him to be honest trustworthy reliable and good at his job and would recommend him for his work
Customer in Stockton-on-Tees Posted on 04/04/2024 , work completed 04/04/2024
Annual Boiler Service.
Customer Service
Quality
Value
This was our annual boiler service. Tom has serviced our boiler since installing it in April 2018. As usual, he performed this work in an efficient, friendly and professional manner. He text messaged me whilst on route to say he was on his way and arrived within the stated time slot. While he was here I asked him advice about our central heating system and radiators. He gave me all the required information I needed and was very helpful. I would definitely recommend his workmanship, and personally like his respectful attitude towards his clients.
Customer in Stockton-on-Tees Posted on 25/03/2024 , work completed 25/03/2024
Boiler Servicing
Customer Service
Quality
Value
I've been using Tom for several years now and can recommend him without reservation. His servicing is always thorough and he's happy to talk through each stage of what he's doing. He has a professional and friendly approach and his admin is also good. An e-certificate of the work carried out follows the next day along with his invoice.
Customer in Stockton-on-Tees Posted on 23/03/2024 , work completed 21/03/2024
Excellent work on fitting a new boiler
Customer Service
Quality
Value
Tom was very friendly, arrived on the day and time he said he would be there. Fitted a new boiler for us and kept us informed during the day as to exactly what he was doing during the installation and was very tidy. Would highly recommend him.
Customer in Stockton-on-Tees Posted on 21/03/2024 , work completed 20/03/2024