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Tom Leonard Heating Services

5.0

407 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

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Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
407 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Regular service
Customer Service
Quality
Value
Our house and a separate rental property are looked after by Tom, who is knowledgeable, always prompt and unfailingly courteous.
Customer in Stockton-on-Tees Posted on 14/12/2022 , work completed 14/12/2022
Excellent
Customer Service
Quality
Value
Tom has always serviced my boiler.that he put in for me several years ago .I find his work excellent.tom is polite , always on time .willing to help with any inquire and information you request from him. I would recommend Tom and his team to family friends.and anyone who requires help with heating problems .
Customer in Stockton-on-Tees Posted on 12/12/2022 , work completed 12/12/2022
New boiler installed
Customer Service
Quality
Value
Tom has been my heating engineer for the past 12 years. I find him very trustworthy, professional & very helpful. Have just had a new boiler installed & moved in the last 3 days. The installation went very smoothly & Tom was very efficient. Would definitely recommend Tom & will continue to use his services in the foreseeable future.
Customer in Stockton-on-Tees Posted on 10/12/2022 , work completed 08/12/2022
Back to being Toasty
Customer Service
Quality
Value
Tom installed our boiler 8 years ago and has serviced it ever since. As I’m an engineer myself I appreciate how well he performs his job. We had a couple of problems with the system since the start of the cold weather. Tom diagnosed and fixed them quickly and carried out the service on the boiler. We are now ’toasty’. Many thanks Richard
Customer in Hartlepool Posted on 22/11/2022 , work completed 21/11/2022
4th Annual boiler service
Customer Service
Quality
Value
I have just had my gas boiler serviced for the 4th time since installation by Tom. My boiler was given a thorough testing to make sure it is runnning properly and won’t fail particularly during cold weather. Tom clealy explained the different elements of the service and tests and gave me the assurance that the boiler was running properly and the were no issues that needed attention. I shall be booking my 5th boiler service with Tom next year.
Customer in Stockton-on-Tees Posted on 21/11/2022 , work completed 21/11/2022
New Boiler
Customer Service
Quality
Value
Work carried out as per quote. Turned up on time. Kept informed of progress. Place protection over the floor. Everything left neat and tidy. Definitely a good trader to carry out work. No qualms about using again
Customer in Stockton-on-Tees Posted on 17/11/2022 , work completed 16/11/2022
Boiler Service
Customer Service
Quality
Value
I have used Tom Leonard Heating Services for ten years at least. He has fitted two boilers in that time and serviced them annually. Tom is always punctual for his appointed time - if he is early or running late he will always inform you by phone or text. Tom is open to any questions that you may have regarding his central heating work. He has also offered verbal advice to us via the phone when we had a problem with the boiler not relighting after a power cut.. Nothing seems too much trouble for Tom - he is always cheerful and very positive about his work and the standards that he offers. We would thoroughly recommend him for any of his advertised work.
Customer in Stockton-on-Tees Posted on 10/11/2022 , work completed 10/11/2022
Excellent Service
Customer Service
Quality
Value
Tom is always punctual and undertakes any work in a professional and efficient manner. He is responsive to any questions and queries. I would definitely recommend his work
Customer in Stockton-on-Tees Posted on 01/11/2022 , work completed 31/10/2022
Annual boiler service
Customer Service
Quality
Value
An important though mundane task which is necessary to ensure the warranty remains valid as well as identifying any issues ahead of the colder winter weather. It is especially important to ensure your boiler is working at peak efficiency with the current soaring costs of energy. Tom contacts you in advance to arrange a date for the appointment and arrives when he says he will. He is always very pleasant and highly professional, with any work being carried out to a very high standard. We have used his services for a number of years now and have recommended him to my wife's elderly mother who has also become a customer. If you live in the Stockton area and are looking for a reliable and professional heating engineer at a fair price I would look no further than Tom Leonard.
Customer in Stockton-on-Tees Posted on 31/10/2022 , work completed 31/10/2022
Top Notch Service
Customer Service
Quality
Value
As usual Tom was bang on time and delivered a first class service. I have been using his services for the past 7 years and hope to do so for many more years to come. Going above and beyond to give advice about energy cost cutting in the current climate.
Customer in Stockton-on-Tees Posted on 20/10/2022 , work completed 20/10/2022
Excellent service.
Customer Service
Quality
Value
I contacted Tom to repair and service my elderly fathers boiler. Tom responded very quickly and carried out the necessary work to his normal very high standard. My Dad was over the moon.
Customer in Stockton-on-Tees Posted on 10/10/2022 , work completed 07/10/2022
very fast and efficient
Customer Service
Quality
Value
called tom with a problem with my boiler'he called the same day and diagnosed the problem.arranged to repair the next day.boiler was repaired in a professional and efficent way .would not hesitate to use this company again
Customer in Stockton-on-Tees Posted on 04/10/2022 , work completed 03/10/2022
Tom Leonard Heating Services
Customer Service
Quality
Value
Highly recommended. Tom is very knowledgeable, courteous, work area kept very clean. Very good communications when booking and also informs you when he is on route to your property.
Customer in Stockton-on-Tees Posted on 07/04/2022 , work completed 04/04/2022
New boiler installation.
Customer Service
Quality
Value
Tom was punctual and provided a very professional installation of my new boiler. Would highly recommend his service to anyone in the future. He left my flat clean and tidy once the installation was complete.
Keith in Stockton-on-Tees Posted on 06/04/2022 , work completed 01/04/2022
Scheduled annual boiler maintenance
Customer Service
Quality
Value
Tom always checks my availability 1 hour before the agreed arrival window -am or pm. Quick efficient service and verbal update generally on the boiler. Price has remained fixed over several years despite on-going inflation. Thoroughly recommended. A McLee
Customer in Stockton-on-Tees Posted on 28/03/2022 , work completed 28/03/2022
Great work
Customer Service
Quality
Value
Tom carries out his work to a high standard. Everything in the house was treated with care. Tom is a kind and friendly person.
Customer in Middlesbrough Posted on 22/03/2022 , work completed 21/03/2022
Great work and friendly service.
Customer Service
Quality
Value
Tom carried out our annual boiler service this morning. Great work and an efficient job, as always. Friendly and courteous service, and he always clears up after the job. He replaced the boiler for us in 2018 and did a brilliant job then. I have recommended him to my son, who will use him for his boiler service too.
Customer in Stockton-on-Tees Posted on 21/03/2022 , work completed 21/03/2022
Just as expected
Customer Service
Quality
Value
Just the usual, prompt, courteous, efficient, professional service that Tom always provides. From installation to servicing our heating system Tom has always provided 1st class service. Can't recommend Tom strongly enough.
Customer in Stockton-on-Tees Posted on 08/03/2022 , work completed 07/03/2022
great work from tom
Customer Service
Quality
Value
tom is always helpful and prompt and his work is always five star my son all so uses tom to maintain is system great
Customer in Stockton-on-Tees Posted on 28/02/2022 , work completed 28/02/2022
High standard as usual.
Customer Service
Quality
Value
On time, job completed efficiently and area left tidy. This is the usual service I have come to expect from Tom.
Customer in Stockton-on-Tees Posted on 17/02/2022 , work completed 17/02/2022
Annual boiler service.
Customer Service
Quality
Value
Tom Leonard installed our new boiler three years ago since which time it has performed faultlessly. The service was carried out on time and to budget and in a pleasant and professional manner. I have no hesitation in recommending this excellent company.
Alan in Durham Posted on 10/02/2022 , work completed 25/01/2022
An excellent local trader, reliable, on time, keeps a tidy workplace.
Customer Service
Quality
Value
I asked Tom if he would visit and advise on a replacement boiler, also mentioning that several radiators never seemed to get up to temperature. Tom talked me through various options and costs involved, all subject to boiler availability during these Covid times. I agreed on a boiler and fitting date; come the day, Tom arrived and installed the unit. Result, toasty warm house. Observations – Tom arrives when he says he will. An extremely polite person, respectful of both you and your property. Communications are excellent, with Tom spending time to explain the workings of my Central Heating system. First job on arrival, protection to hard flooring, carpets and worktops. Second job, laying out of toolboxes (super collection of tools), and new plumbing parts. During installation, Tom kept advising of work progression. Discarded equipment went straight outside into a large box, at the end of day Tom arranged for immediate removal of all scrap and debris by registered dealers. Very impressed with the entire operation. I have already booked Tom for some additional improvements to CH system, and of course, have him booked for Annual services of the boiler. Communication is not a luxury, it is a necessity. Well done Tom for recognising this fact.
Richard in Stockton-on-Tees Posted on 04/02/2022 , work completed 03/02/2022
Annual Service.
Customer Service
Quality
Value
Tom came to service the boiler that he fitted three years ago. He completed the job without fuss and in a professional manner. He is an extremely pleasant person and his work is excellent.
Julia in Stockton-on-Tees Posted on 03/02/2022 , work completed 02/02/2022
Water heater / boiler service.
Customer Service
Quality
Value
Have used this firm for a number of years. Always helpful and accommodating. Work always completed on time and to budget, with costs always reasonable. Good communications and updates keeping me informed.
Ian in Stockton-on-Tees Posted on 02/02/2022 , work completed 31/01/2022
Service
Customer Service
Quality
Value
Tom did the service on time and without any problems. I had a question about the drayton thermostat and he explained what i needed to do without any hassle. First class tradesman.
Customer in Middlesbrough Posted on 01/02/2022 , work completed 31/01/2022