Just as expected
Just the usual, prompt, courteous, efficient, professional service that Tom always provides. From installation to servicing our heating system Tom has always provided 1st class service. Can't recommend Tom strongly enough.
Customer in Stockton-on-Tees
Posted on 08/03/2022
, work completed 07/03/2022
Recommended
great work from tom
tom is always helpful and prompt and his work is always five star my son all so uses tom to maintain is system great
Customer in Stockton-on-Tees
Posted on 28/02/2022
, work completed 28/02/2022
Recommended
High standard as usual.
On time, job completed efficiently and area left tidy. This is the usual service I have come to expect from Tom.
Customer in Stockton-on-Tees
Posted on 17/02/2022
, work completed 17/02/2022
Recommended
Annual boiler service.
Tom Leonard installed our new boiler three years ago since which time it has performed faultlessly. The service was carried out on time and to budget and in a pleasant and professional manner. I have no hesitation in recommending this excellent company.
Alan in Durham
Posted on 10/02/2022
, work completed 25/01/2022
Recommended
An excellent local trader, reliable, on time, keeps a tidy workplace.
I asked Tom if he would visit and advise on a replacement boiler, also mentioning that several radiators never seemed to get up to temperature. Tom talked me through various options and costs involved, all subject to boiler availability during these Covid times. I agreed on a boiler and fitting date; come the day, Tom arrived and installed the unit. Result, toasty warm house. Observations – Tom arrives when he says he will. An extremely polite person, respectful of both you and your property. Communications are excellent, with Tom spending time to explain the workings of my Central Heating system. First job on arrival, protection to hard flooring, carpets and worktops. Second job, laying out of toolboxes (super collection of tools), and new plumbing parts. During installation, Tom kept advising of work progression. Discarded equipment went straight outside into a large box, at the end of day Tom arranged for immediate removal of all scrap and debris by registered dealers. Very impressed with the entire operation. I have already booked Tom for some additional improvements to CH system, and of course, have him booked for Annual services of the boiler. Communication is not a luxury, it is a necessity. Well done Tom for recognising this fact.
Richard in Stockton-on-Tees
Posted on 04/02/2022
, work completed 03/02/2022
Recommended
Annual Service.
Tom came to service the boiler that he fitted three years ago. He completed the job without fuss and in a professional manner. He is an extremely pleasant person and his work is excellent.
Julia in Stockton-on-Tees
Posted on 03/02/2022
, work completed 02/02/2022
Recommended
Water heater / boiler service.
Have used this firm for a number of years. Always helpful and accommodating. Work always completed on time and to budget, with costs always reasonable. Good communications and updates keeping me informed.
Ian in Stockton-on-Tees
Posted on 02/02/2022
, work completed 31/01/2022
Recommended
Service
Tom did the service on time and without any problems. I had a question about the drayton thermostat and he explained what i needed to do without any hassle. First class tradesman.
Customer in Middlesbrough
Posted on 01/02/2022
, work completed 31/01/2022
Recommended
Competent annual service following installation
Good advice and information before installation of Combi in twenty seventeen, which was done neatly and efficiently. Annual service since has been done well after polite reminder from this firm each year, appliance has worked perfectly and more efficiently than the previous model. Possibly not the cheapest firm, but recommended without any hesitation.
Customer in Stockton-on-Tees
Posted on 25/01/2022
, work completed 24/01/2022
Recommended
Combi boiler installation
Tom is a first class professional, and his work was to the highest possible standards. He was punctual, efficient, knowledgeable, and provided really useful advice to us. He also took extreme care with our property. The service he provides is totally competent and I would not hesitate to recommend him.
Customer in Stockton-on-Tees
Posted on 23/01/2022
, work completed 14/01/2022
Recommended
Excellent, would recommend
Tom is professional, friendly and knows what he's doing. He serviced our Baxi combi boiler quickly, efficiently and on time, and offered helpful advice on a different plumbing issue. I wouldn't hesitate to recommend him or call on him again. I also particularly liked the fact you can track when he will arrive, as that's very helpful when you've got a busy working day.
Zoe in Stockton-on-Tees
Posted on 13/01/2022
, work completed 12/01/2022
Recommended
Tom Leonard Heating Services
Tom serviced my central heating boiler today. He was very friendly, professional and explained what he had done and what I should look out for. He also very kindly bled some of my radiators for me for which I was extremely grateful. I would definitely recommend him.
Customer in Stockton-on-Tees
Posted on 14/12/2021
, work completed 14/12/2021
Recommended
Central Heating Work
Tom installed a new boiler for me last year and serviced it for the first time today. Very satisfied with both jobs and I have absolute confidence in Tom's abilities and work standards.
Customer in Stockton-on-Tees
Posted on 14/12/2021
, work completed 14/12/2021
Recommended
Spot on
Very pleased with the service provided. Top notch.
Customer in Stockton-on-Tees
Posted on 09/12/2021
, work completed 29/11/2021
Recommended
Boiler service
Excellent service , clean and tidy no mess left. Service of boiler explained. Would recommend this company.
Customer in Stockton-on-Tees
Posted on 08/12/2021
, work completed 07/12/2021
Recommended
Always professional and trusted
We have used Tom Leonard for a number of years now for all our central heating needs. Today, Tom fitted a heated towel rail, serviced our boiler and the gas fire - great service, always on time, thoroughly professional and excellent value for money. Highly recommended - we wouldn't use any other heating services!
Customer in Stockton-on-Tees
Posted on 06/12/2021
, work completed 06/12/2021
Recommended
Boiler Service
Great service as expected by Tom. Totally recommend his company and wouldn't use anyone else! Thank you
Customer in Stockton-on-Tees
Posted on 24/11/2021
, work completed 22/11/2021
Recommended
Totally reliable servicing
Tom carried out the 3rd annual service of my boiler. He carried out the service explaining all the stages and how important they were to enable the boiler to operate properly. I have no hesitation in recommending him for servicing gas boilers.
Customer in Stockton-on-Tees
Posted on 19/11/2021
, work completed 19/11/2021
Recommended
Boiler service and Radiator Install
First class service by Tom and his team from booking the job in to completing. Came out did a survey, quoted and stuck to price given and did the job on date given. Fourth time I've used Tom on various jobs and never let me done yet, total trust in him as work is usually carried out whilst we are out at work ourselves. Can't recommend his company any higher 🙂.
Customer in Stockton-on-Tees
Posted on 18/11/2021
, work completed 18/11/2021
Recommended
Boiler service
Excellent service. A very well organised company with text communication to confirm date and time and a text reminder. Competitive rates, polite friendly staff. Any problems are always dealt with promptly. Efficient engineers. Would not hesitate recommending them.
Pat in Stockton-on-Tees
Posted on 18/11/2021
, work completed 18/11/2021
Recommended
Clean, tidy and professional, fast response to request for fitting new boiler
Tom fitted a new boiler the day after I called him, he was professional and a tidy worker, he fully explained the boiler controls. we have used Tom on many occasions and never disappoints. His quote is always a final price with no unpleasant additional costs. Will continue to use his company when the need arises.
Customer in Stockton-on-Tees
Posted on 15/11/2021
, work completed 12/11/2021
Recommended
Excellent Service
Tom had previously installed and serviced the gas central heating system in my home. Knowing the quality of his installation work and the highly professional manner in which he relates to customers I had no hesitation in recommending him to a family member to complete repairs to an electrical hot water system. He completed this work today to the same high standards. Tom is always polite and punctual with accurate quotations for his work and represents good value for money.
Customer in Stockton-on-Tees
Posted on 09/11/2021
, work completed 09/11/2021
Recommended
A job well done
Tom arrived as per appointment to service our boiler which he installed and has maintained on a regular basis. He is very efficient and professional and we have always been very pleased with his work and would highly recommend him.
Customer in Stockton-on-Tees
Posted on 08/11/2021
, work completed 08/11/2021
Recommended
Boiler service.
Tom has just serviced out boiler to his usual high standard. He has serviced our boiler in this house for 6 years and also at our previous address where he also installed it. His work is immaculate. Pipework in boiler cupboard was not far short of a work of art. Being an ex tradesman myself, i’m only fussy about who I let loose in our house. Tom is first class and I cannot praise him highly enough. He is also punctual and an extremely pleasant guy.
Customer in Stockton-on-Tees
Posted on 04/11/2021
, work completed 03/11/2021
Recommended
Boiler Service
Had the Bosch Oil-fired boiler serviced by Tom and his apprentice today. Good job, no mess, good value.
Customer in Stockton-on-Tees
Posted on 26/10/2021
, work completed 25/10/2021
Recommended