Service of boiler
Tom Leonard notified us that the boiler was due for service. As usual Tom arrived at the time he stated. Worked efficiently as normal. Sent paperwork by email of completed service. Would always and have recommended Tom Leonard for any gas work whether replacement boiler gas safety certificates etc. High quality service as usual.
Customer in Stockton-on-Tees
Posted on 02/06/2021
, work completed 02/06/2021
Recommended
Boiler Service
Just had our boiler serviced by Tom. As expected, he was extremely punctual and sent a message to let us know he was on the way. The work was carried out very efficiently and to the agreed price. We thoroughly recommend Tom to anyone requiring this kind of service and have already passed on his contact details to a number of our neighbours.
Customer in Stockton-on-Tees
Posted on 09/05/2021
, work completed 05/05/2021
Recommended
Gas Boiler Service
As always Tom is very professional from a reminder of your yearly service to his attention to detail when servicing the Worcester boiler is excellent. Always on time when visiting the property, workmanship very clean & tidy. Nothing is a problem.
Geoff in Stockton-on-Tees
Posted on 05/05/2021
, work completed 05/05/2021
Recommended
Gas Boiler Service
Tom installed our boiler seven years ago and has serviced ever since. We have always been happy with the service and costs charged. He is very thorough with his work. He has a pleasant personality and have recommended him to a number of our friends.
Gareth in Stockton-on-Tees
Posted on 19/04/2021
, work completed 18/04/2021
Recommended
Oil Boiler Replacement
Tom Leonard Heating were recommended by a Worcester Bosch engineer, as we were looking to renew our old boiler. Tom came out quickly, gave us a competitive quote. The job was booked in and completed within a week. Tom and John are very friendly and informative, tidy job, very well organised. Extremely happy with install. We would have no hesitation in recommending Tom Leonard Heating.
Customer in Darlington
Posted on 16/04/2021
, work completed 15/04/2021
Recommended
Gas boiler servicing
I contacted Tom Leonard Heating Services 4 years ago following a recommendation from a trusted friend who had his whole central heating fitted cheaper than a quote I had received from a leading national firm for just a boiler replacement . Tom Leonard Heating Services fitted the boiler and since then has serviced it every year. I get an email reminder when a service is due, an opportunity to book a convenient time for the work to be done, a text message reminder the day before he comes with the time he expects to arrive, and a text message that he is on the way half an hour before he gets here. Tom is thorough and totally trustworthy and I would not go to anyone else. You know the old idiom, "If it's not bust don't fix it!" - well when you find a top professional why change?
David in Stockton-on-Tees
Posted on 14/04/2021
, work completed 12/04/2021
Recommended
Annual boiler service
Tom fitted a boiler in for us approximately 5 years ago and has since serviced it annually. Tom is friendly, professional and arrives as arranged. He is also happy to offer advice and to discuss options available regarding other types of work being considered for home improvements. I have recommended Tom to others who have also been happy with his services.
Customer in Stockton-on-Tees
Posted on 13/04/2021
, work completed 13/04/2021
Recommended
Really good service
I needed at short notice a gas safe certificate for a house move. Tom offered a fast appointment, everything was confirmed and communicated including reminder the day before and. Text to say he was on his way. He arrived at the specified time, was friendly and explained what was to happen. The certificate was in my inbox within 30 minutes of him leaving. I would certainly use him again.
Customer in Stockton-on-Tees
Posted on 13/04/2021
, work completed 13/04/2021
Recommended
Boiler service
Excellent service as usual. Highly recommended. My boiler was installed and serviced by this company and I know that I can always rely on them
Customer in Stockton-on-Tees
Posted on 12/04/2021
, work completed 12/04/2021
Recommended
Excellent Service
Having installed a completely new heating system to replace an old inefficient and unreliable system, Tom has maintained and regularly serviced our heating system. Tom is also helpful with his advice and knowledge of the industry. Would recommend him and his company to all.
Norman in Stockton-on-Tees
Posted on 08/04/2021
, work completed 07/04/2021
Recommended
Boiler service
Tom fitted and services our boiler every year. He is helpful and friendly and I trust the work he does. Nothing is too much trouble for him. We have recommended him to friends and family in the past and will continue to do so.
Customer in Stockton-on-Tees
Posted on 07/04/2021
, work completed 07/04/2021
Recommended
Annual gas boiler maintenance
We have had Tom service, and when necessary replace components on our home boiler, for at least 12 years. He reminds me of annual due date, arrives as scheduled and provides an efficient, tidy and effective service. Charges are as previously advised. I find him cheerful and most affable. I have recommended him recently to a neighbour who is planning some domestic boiler modifications to replace his oil fired system. I have not had any issues requiring an unscheduled visit. I can recommend his company.
Alistair in Stockton-on-Tees
Posted on 31/03/2021
, work completed 30/03/2021
Recommended
Excellent
Cannot fault Tom Leonard Heating Services. Very professional from first point of contact to completion of work. Would highly recommend.
Customer in North Yorkshire
Posted on 17/03/2021
, work completed 16/03/2021
Recommended
Excellent Customer Service
I live in Cambridgeshire and am currently selling a house in Stockton-on-Tees. I asked Tom Leonard Heating Services to service the boiler for me but it was discovered that the boiler had broken so would therefore need replacement. The company were aware of my situation and were very accommodating. We discussed the options and Tom Leonard Heating Services took into account that my house was under offer and that I live miles away. Once a decision was made, the company liaised with the neighbour who is taking care of our property for us, as to when would be a good for her to let the workers in to fit the new boiler. I cannot fault the customer service and would totally recommend Tom Leonard Services.
Hannah in Stockton-on-Tees
Posted on 16/03/2021
, work completed 09/03/2021
Recommended
Once again excellent service
Have received excellent service and advice from Tom Leonard Heating Services ever since they installed our boiler. Annual service today was carried out on time, quickly, efficiently, and in a very friendly way.
Customer in Stockton-on-Tees
Posted on 09/03/2021
, work completed 09/03/2021
Recommended
Boiler service and radiator change
A prompt, friendly and professional service as always from Tom Leonard. Highly recommended and we would not use anyone else!
Customer in Stockton-on-Tees
Posted on 08/03/2021
, work completed 08/03/2021
Recommended
Highly recommended
The service is thorough, professional and completed on time. Thr initial visit was completed quickly and essential work carried outbstraight away. There were some remedial work that was recommended (not essential, but recommended due to the age and quality of some parts) and it was well explained without jargon, and reasonably priced. All in all, every interaction I've had has been exactly what you'd want it to be - priced fairly, professionally and efficiently carried out by an experienced and qualified engineer. All the background stuff (invoicing, booking, job updates etc) have all been bang on as well. I can't recommend them highly enough.
Customer in Stockton-on-Tees
Posted on 08/03/2021
, work completed 08/03/2021
Recommended
A trustworthy worker
Having had the misfortune to have encountered some unscrupulous gas engineers over the years its a pleasure to have found someone honest and trustworthy as Tom. He has serviced my boiler for many years, always polite, knowledgeable and on time.
Customer in Redcar and Cleveland
Posted on 23/02/2021
, work completed 23/02/2021
Recommended
Boiler installation and service
Tom fitted a combination boiler 5 years ago and has serviced it every year since for me. Professionalism is absolutely faultless. A pleasure to deal with him. Keep-up the good work Tom.
Customer in Middlesbrough
Posted on 23/02/2021
, work completed 22/02/2021
Recommended
Excellent Work
I have used Tom Leonard heating services for the past seven years, they installed my heating system and serviced it, the service today no different from the rest, very professional and thorough. I can highly recommend this company.
Customer in Stockton-on-Tees
Posted on 22/02/2021
, work completed 22/02/2021
Recommended
Great work as always
I have used Tom for a couple of years now he services my boilers in my rental properties as well as mine and my daughter's boilers, also does all my gas safety certificates. He is an honest reliable person. I would highly recommend him.
Lesley in Darlington
Posted on 14/02/2021
, work completed 08/02/2021
Recommended
Boiler Service
Tom serviced my boiler, which he installed for me in 2018. As always, he contacted me about half an hour before he arrived by text message, and arrived on time. Friendly and efficient service, and always helpful. I received a certificate of completion within the hour by email. I spoke to him about renewing some radiators while he was here too. He is a honest, trustworthy tradesman and highly recommended. I wouldn’t use any other plumber.
Customer in Stockton-on-Tees
Posted on 09/02/2021
, work completed 09/02/2021
Recommended
Professional as always
As usual Tom was prompt and the quality of his work up to his usual high standard. I would recommend Tom to anyone in need of a heating engineer.
Gareth in Stockton-on-Tees
Posted on 01/02/2021
, work completed 01/02/2021
Recommended
Boiler failure during cold weather
I have used Tom Leonard Heating Services for several years because he is reliable and efficient. I needed him urgently because my boiler broke and my family were shivering from cold. Tom responded quickly, diagnosed the problem and made the repairs to get the boiler working well again with loud cheers from my family as the heating came back on. The tracking service was brilliant, I knew exactly to the minute when he would arrive.
Customer in Stockton-on-Tees
Posted on 19/01/2021
, work completed 13/01/2021
Recommended
Annual Boiler Service
Great Service as always - Honest and friendly. Have used Tom for several years and always been happy with quality of work completed. Honest and reliable and no pushy upgrade required attitude.
Customer in Darlington
Posted on 14/01/2021
, work completed 11/01/2021
Recommended