Total Home Solutions

We have had a new boiler installed. We had a thorough discussion with the heating surveyor before receiving a quote. We were able to have a second visit from the surveyor to clarify the finer points about the installation. We were given ample time to think about the quote then the work was programmed for a date convenient to us. The planned visit for the chemical flush took place 14 days before the installation. The engineer was here on time on installation day. He worked in a tidy focused way all day answering our queries and explaining all we needed to understand. The surveyor also attended the job to see all was going to plan. He took swift action to organise for an electrician to come out the next day to complete the task after the original booking of the electrician fell through for medical reasons. Our home was treated with respect and the external work looks good. Everything works as it should. The follow up paperwork for the job(gas certificate, guarantee etc.) has all been received as promised and our alerting the company to one minor mistake on the final bill was quickly dealt with for us.

last repair was for a boiler fan which had stopped running. Appointment kept and work carried out with no fuss. Brilliant service as always from requesting work to completion.

Significant plumbing and electrical alterations to my house over approx 5years plus regular service of gas, water and elctric systems.

I moved back to Cheam from central London. The terrace house that I moved into required total rewiring to make it compliant with current regulations, and future proofing for solar panel installation (subsequently fitted). The work was done to a high quality, and whilst I was away on holiday. I felt that I could safety leave keys with them, and trusted that the work would be done well in my absence (as it was).