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Trusted Traders

Total Home Solutions

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4.9

46 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Total Home Solutions (THS) are part of the Smith and Byford group and specialise in delivering Gas, Electrical and Plumbing services to local private Homeowners and Landlords. Our THS team operate from our showroom, located in Cheam Village, which was first opened in 2012.

Our wealth of experience has enabled our organisation to develop systems, procedures and protocols to ensure our services run smoothly and efficiently, whilst providing the highest level of care to all of our customers. The services we provide include:

• Boiler Installation
• Boiler Servicing
• Boiler breakdowns and repairs
• Gas Safety Inspections
• Landlord Safety Certificates
• Electrical Maintenance
• Plumbing
• Reactive Repairs
• Renewable Technologies
• Commercial and Industrial

Our professional approach and commitment to customer care has enabled our organisation to develop an enviable reputation for service, quality and excellent value for money.

What we do

  • Boiler, central heating and gas engineers

  • Heating contractors

  • Plumbers

  • Electricians

Customer reviews

4.9
46 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great job and no drama!
Customer Service
Quality
Value
I rent a few flats out and these guys look after all of the electrical gas and plumbing and sent two appropriate quotes and once approved sorted everything with the tenant and the letting agent and took all the pressure off! Everything was completed as promised both quality and timing.
Customer in Greater London Posted on 17/04/2019 , work completed 22/03/2019
Great Service
Customer Service
Quality
Value
Had an engineer attend and service my boiler earlier this year after I had a not so good company install it- I was worried about the install and wasn't advised on how to use my new thermostat or timer, my engineer was fantastic and went above and beyond what I expected. He also rectified our flue which was missing some internal filling. He took time to explain the workings of the system as this is our first home and a new build so all very new to us! Highly recommend them as they are very helpful. @ Tadworth
Customer in Surrey Posted on 22/02/2019 , work completed 11/01/2019
Extremely prompt & highly professional.
Customer Service
Quality
Value
Smith & Byford come every year to service our central heating and have had 2 call outs as well. 24/09/18 due to a boiler blip and 22/0119 to replace the smoke alarm. The company & all the staff are absolutely wonderful! Courteous, kind & highly professional.
Marian, Surrey Posted on 29/01/2019 , work completed 29/01/2019
Courteous and competent
Customer Service
Quality
Value
Simon visited today to resolve a problem my elderly parents were having with their basin taps. They felt very comfortable with him, said he was a very pleasant man. He has done a very professional job and the girls in the office were very helpful too. Definitely recommend.
Barry, Surrey Posted on 24/01/2019 , work completed 24/01/2019
Very pleasant
Customer Service
Quality
Value
Very tidy and attentive work. We are very pleasant with the result.
David, Surrey Posted on 04/10/2018 , work completed 04/10/2018
Efficient & professional service
Customer Service
Quality
Value
They carried out my annual gas boiler service and as usual it was done in a courteous, efficient & professional manner.
Roger, Surrey Posted on 01/05/2018 , work completed 01/05/2018
My review
Customer Service
Quality
Value
Prompt & very efficient.
Colin, Surrey Posted on 10/04/2018 , work completed 10/04/2018
Punctual & efficient
Customer Service
Quality
Value
Arrived at the early part of our time schedule. Tidy appearance, straight to work explaining what he was checking as this was our new home & we had questions regarding the boiler/heating system. Very tidy.
Geoffrey, Surrey Posted on 10/04/2018 , work completed 10/04/2018
As reliable as ever
Customer Service
Quality
Value
Always good service. Prompt reply to telephone enquiries.
John, Surrey Posted on 19/03/2018 , work completed 19/03/2018
Always helpful
Customer Service
Quality
Value
The engineers have been endlessly patient whilst resolving a complex problem! I have nothing but good to say about the service of this company.
Which? Trusted Traders Consumer Posted on 01/03/2018 , work completed 01/03/2018