Total Services

John and the team have been helping us renovate a 1960's house over the past year. The latest work done by them was to remove the outdated pink bathroom and completely replace. We are absolutely delighted with the finished result. All work was carried out on time, on budget and even though we were away at the start of the project, we had regular updates and photos as to how it was going. We have no hesitation in recommending Total Services and plan to use them for our kitchen re-fit in the near future.

We previously employed Total Services, in June 2014, to refurbish two bathrooms, and to move an internal bedroom wall to create an en suite bathroom. They did such an excellent job that we asked them to design, supply and fit a new kitchen for us. This kitchen work required the complete removal of the existing kitchen units and appliances, and the fitting of the new units and appliances. Furthermore, the task required the replacement of the floor, rewiring of the kitchen, and a redesign of the kitchen plumbing to incorporate a water softener, and a hard and soft water supply to the kitchen, and garden. The work also required the fitting of an externally vented cooker hob extractor, through a pitched roof. As before, all work was of excellent quality, with high attention to detail. Our thanks go to John, Mark and their team. They not only delighted us with their outstanding superior workmanship, they completely took away the stress of it all! We have no hesitation in highly recommending this professionally family run business.

We chose T.S. by consulting 'Which?', for a local 'trusted trader' and were not disappointed. The kitchen has now been in use for a month and we are delighted with the appearance and standard of the finish. They carried out the work efficiently and to schedule, and they suggested some modifications which have greatly improved the final result. Working to their high professional standards they pointed out the need for new wiring and unobtrusively installed a new ring main for the kitchen. At the end they left everything clean and tidy, and a kitchen ready to use. Our thanks to John and his team.

I have to say I have been really impressed by John who runs the company. He is extremely reliable and keeps you posted as to when he will be with you and what will happen when. The quality of work is excellent from this family run business - they have fitted both a new kitchen and bathroom for us and both jobs are to a very high standard - we couldn't have hoped for better. Thank you John, Mark and the team.

"Trusted Traders" s a very appropriate term for John & Mark. They are exactly the kind of people that you hope to find when looking for craftsmen; they are honest,straightforward people who are very skillful at what they do. The fact that we have already used their services twice, & have booked further work, is a testament to how highly we regard them. We were very impressed by their professionalism when they completely refitted our kitchen to a very high standard four years ago, & they have recently transformed a tired family bathroom into a fantastic wetroom. They quoted a fair price for the work & kept to that quote, & at the planning stage, made very helpful (always tactful!) suggestions about possible improvements/alternatives to the original design. They are extremely hard-working, take pride in what they do & are always keen to ensure that you are happy with the quality of their service, & the end result.

I'm so pleased we met John and Mark. They're quite simply brilliant tradesmen who do their family business and trades proud. We embarked on an ambitious refurb project that included knocking down a structural wall between the dining room and kitchen, installing an RSJ, rewiring the whole house's electrics, installing a brand new kitchen, and fitting two new bathrooms and two washrooms. Being new to large-scale refurbishments, at times we felt somewhat out of our depth. But John and Mark were always on hand to give us great advice that helped guide our decisions, took the time to explain the pros and cons of different options, and when unforeseen issues arose they were ever ready with solutions. We genuinely felt no problem was too big for them. And the finish of everything was impeccable. I've used several tradespeople previously who I thought were good - John and Mark set a new benchmark for quality and customer service. You might think this comes with a large price tag, but it doesn't - I compared many quotes and they were extremely competitive. Ultimately, what sets John and Mark apart is that they really, genuinely care. They care that you're delighted. They care that every problem is solved. They care about sweating all the little details. They care that the finish is outstanding. And they care that they do a wonderful job. And believe me, they will do just that.

Total Services have just completely renovated our kitchen to a very high standard and for a reasonable price. We were really impressed by their helpful and professional approach. We asked for a couple of additional jobs as the work developed - including installation of a new boiler. This was very quickly arranged between templating and installation of the worktops. Nothing was too much trouble for John and Mark and they also gave us some very useful advice - with great results. We would have no hesitation recommending Total Services or using them again ourselves. This is a family firm that really strives to make sure their customer is happy. Top marks all round!