Endorsed by Which?

Touch Wood South West Limited

5.0

5 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are an award-winning female-led Carpentry and Joinery Company. We put our heart into any project we take on and give it everything.
We know how to communicate clearly with you about your needs and requirements, so that problems can be avoided and you are in control of your project from start to finish.
We pride ourselves in doing complete work to a very high standard and to a budget you are happy with. We specialise in bespoke cabins, garden studios and home offices.
We also make fitted furniture, build staircases and undertake other 1st and 2nd fix carpentry.
We will favour solutions that reduce emissions, waste and increase energy efficiency.

What we do

  • Carpenters

    • Joinery and carpentry
    • Log cabins, log homes and summer houses
  • Cabinet makers

  • More Services

    • wooden garden room
    • wooden staircase

Customer reviews

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5.0
5 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
We had alcove cupboards and shelves built in our lounge. They are absolutely beautiful and just as we wanted. Astrid from the beginning listened to what we wanted, asked all the right questions so there were no confusions/things not covered and was really thorough about seeing the space, measuring, providing images of how it would look and clarifying anything. The attention to detail from the start to the end was extremely impressive. Astrid is also a lovely person and an easy person to have in your home let alone whilst you're also working from home and juggling a 3 year old! She's very professional and personable too. Another really important factor to mention is we had been let down by 2 carpenters already who kept moving dates and then vanished. Then we were recommended Astrid and from the word go she was straight with us about timescales and everything she said she stuck to. We could tell straight away that when she said yes she would do the work and when by, that we weren't going to be let down. Would highly recommend her and her company to anyone on every front.
Which? Trusted Traders Consumer Posted on 27/07/2023 , work completed 02/07/2023
Endorsement Reference
Customer Service
Quality
Value
Astrid and the Touchwood SW team refurbished and extended our cabin. The standard of work is exceptional, it is beautifully crafted with attention to detail at every stage. They were very clear about the cost and time it would take, and we were informed of any changes. They were friendly but very hard working, there was no stopping to chat. They always arrived on time and worked the number of hours they said, they have a very clear work ethic. I have recommended Touchwood SW on several occasions. They are absolutely the best, in my opinion.
Which? Trusted Traders Consumer Posted on 27/07/2023 , work completed 30/07/2021
Endorsement Reference
Customer Service
Quality
Value
I had two jobs done by Touchwood Southwest. An oak mantlepiece over the kitchen Stove and a pair of French doors between the house and a conservatory. Both jobs were finished on time and the craftsmanship was excellent. We are delighted with the company and would use them again
Which? Trusted Traders Consumer Posted on 27/07/2023 , work completed 10/02/2022
Endorsement Reference
Customer Service
Quality
Value
TouchWood South West, finished off an oak table I was making for me. They are a terrific reliable company to work with and the quality of their work is outstanding. Nothing is too much trouble. When my table was completed it was delivered back to me at home. The Managing Director, Astrid Arnold is a highly skilled, approachable, caring individual who always puts the needs of her clients first. I highly recommend TouchWood South West.
Which? Trusted Traders Consumer Posted on 27/07/2023 , work completed 30/01/2023
Endorsement Reference
Customer Service
Quality
Value
We have had 2 pieces of work carried out - some stairs and also some book shelves. Both pieces of work have been beautifully constructed and finished. We are delighted with the results
Which? Trusted Traders Consumer Posted on 27/07/2023 , work completed 31/05/2021